Great customer service. Was promised my sofa set would be delivered on a Thursday between 3-5, and the store called that morning to confirm. Delivery was made on time (actually a little early). No complaints!

Not recommended. If you purchase a washer and with in 2 months it breaks they ignore you, but if the machine is broke and you cant use it you still have to make your payments. You have to begged them to fix it . Terrible customer service . They give you no credit for the time its broken and you must still make your payments. Then when you finally get it resolved its a miracle. Then I paid the washer off on time 6 months on Dec 23 2020. I told them the washer did the same thing as before and I was told on Dec 23 the manger will call me, guess what it has never happen and when I call for the manger hes busy hell call me back. Will its Jan 15 2021 and no one has called yet. Rip off rent acenter

I have been renting from there for a couple of years now and own quite a few items. I have been renting a television for over a year now and close to paying it off. Over a week ago the picture went out and i called rent a center. After 3 days of them committing to come look at it...no one showed up. I called corporate with and was told no one could guarantee when they would look at the television!! Meanwhile i am still making payments on a product i can not use!!! I have and my husband has called twice since i spoke with corporate!! They are stealing my money and there is nothing i can do about it. No one will assist us!!!!

NEVER USE THIS PLACE! Customer service is terrible. They ripped us off and refused to refund us. They continued to charge our card even after we finished renting thier product. Plus the store prices are way higher then the online prices.

Worst experience of my life absolute waste of my time I had to miss work for my delivery attempt after 3 tries and still couldnt deliver my bedroom set at all ever never got it only a mattress and yet still asked for a payment like 5 days later !?!! No phone calls for anything on any updates what so ever until they wanted money!! Absolutely the most unprofessional place Ive ever had to deal with !! Would NEVER recommend to anyone !

I did a online order i was told i would get a call on my order. But no one called me i called them just to get ill call you back i just wanted a T.V ill have to buy one from another company i guess they dont seem to want my money

Ignorant disrespectful people who double charged my card and then wouldn’t give me my money back for days. Acted like I was the problem the whole time they were, and was very unhelpful when I was just trying to get my bread back. I advise not to go to this one go to another because this was the worst service I’ve ever received and the lady at the desk Brittany was very annoying and everything happened because she was unprofessional and lazy!

The sales clerk was very rude and unprofessional, I reported her to the corporate office and they never followed up with me on the matter

The poeple