At Paretti Jaguar you can really customize your experience. Customer service is their 1st priority. The professional team of women supervisors and management in the service & maintenance department is superb and reliable. I received text message updates, call backs when promised, and a full explanation of my F Pace scheduled maintenance and system updates. Steve, the gentleman who was responsible for taking my loaner car from me, was personable, friendly, and another bright spot in my day during the pick up of my vehicle.Trey Howland in sales is by far the best sales person I have dealt with in the city. He was patient, thorough, honest, fair, respectful and diligent. I would and will buy another F pace from Trey.

My salesperson Kelli-Ann was very helpful and made the process as smooth as possible. The service center is also on top of things, an expectation of quality for such vehicles is a requirement and Paretti meets the need.

Alex was so sweet and driven to help me get this sale done, very genuine with her words and amazing personality, her and Trey were wonderful to work with, would definitely recommend this place! Thanks Again!

One of the better service experiences I have had. Friendly, helpful service staff. No overcharging or unneeded add-ons.

While another Jaguar dealer could not (would not?) program a new key to my 2002 XKR, Paretti Jaguar in Metairie (New Orleans) did the job. . . their mechanic has enough experience to pick through the electronics to program the newly cut keys and make this cat run . . . and run it does!

Thankfully Paretti is a great place for service because If youve made the unfortunate decision to buy a Land Rover you really have no other option since no one else will work on them.

Everyone in service was very kind and helpful. My car was SUPER clean after the visit (just an oil change), they even cleaned the door jams and shined the tires. Great service, I am thrilled with the visit.

My service advisor, Rachel, was kind and helpful. She explained the prices before the work was done. They provided a ride back home for me as well.

DO NOT BUY A JAGUAR FROM THEM! SERVICE IS TERRIBLE! I brought mine in for coolant sensor issues and the didnt return the rental car they told me to leave there with Hertz since they work together and charged me for it. Service Manager was not available to speak to me when I requested a call and filled out a survey. No one contacted me! Just tried to schedule an oil change and I would have to wait until December! Unbelievable!

Thoughtful, informative, genuine, quality, considerate and understanding. Ms. Connie, Ms. Ginger and Mr. Curvin have completely raised the bar on Service and Hospitality. My appreciation is beyond expression! Id walk before Id have my vehicle serviced anywhere else. Paretti is Family!!-Bradix

Car was fully serviced and ready on time. Service department took us a day early to accommodate the Paretti body shop. Even though the situation changed the car was ready on time. Rachel and Holly were very pleasant and helpful.

Update - The manager and service team addressed my issue. I appreciate their help.

What a wonderful experience for buying my first car! Such amazing customer service who went above and beyond to make my day so special! They even put a bow on my brand new car!

Had a hiccup with the initial visit:but the General Manager cared enough to call and talk the uncomfortable situation out and went above and beyond to help make my buying experience an incredible easy experience. Tom Lyle at Paretti Mazda was also professional and made me feel special from the start

Jonathan was professional, knowledgeable, friendly and fair. Highly recommend

I was truly worried about my collision repair because of the special color of my vehicle and the place of the damage, not to mention, I didnt have rental car coverage included in my insurance. Anyway, the work took longer than expected for other circumstances and I ended up with the rental car for about a month, so my concerns were about ALL my expenses in the end. I was totally relieved that my car Definitely was worth the wait looking PERFECT and the dealership paid the entire rental car bill for my inconvenience. Im beyond pleased with my experience, but still hope I never need the collision team again 😅

BIG THANKS TO MICHAEL SIMS for making our experience with Paretti Jaguar the most Pleasant and Seamless experience we’ve had when purchasing a vehicle.Michael is knowledgeable, patient & professional.

Always the best service from Paretti Jaguar. The whole team is customer service focused. Thank you for being the best dealership in the area!

Trey Howland provided us with quite simply, the most outstanding service that I have experienced in an automobile purchase.I have owned a number of luxury marques including Porsche, BMW, Audi, Range Rover, and this was truly the best experience in terms of support, pricing, knowledge of the product line and comparable vehicles in the segment/price range.I would recommend this dealer and this dealership to anyone interested in purchasing a Jaguar.

Just bought a XF-S from Paretti. It was by far the best experience I’ve had purchasing a car. John Stall did a great job and really made the process as easy and stress free as possible.

The F Pace is such a unique vehicle and it made me consider trading in my 2 year old Mercedes-Benz. I had the unfortunate experience of communicating with John Stall. I wanted to stay under 500 a month and since I’m trading in a car and putting down an additional down payment it should have been easy.From John Stall “because we sell such nice cars we always have a great selection of nice used cars. We can’t get you into a Jaguar for that price unless you have stellar credit”My credit is 810 and I’d have a trade and money down. I replied saying this AGAIN and he never responded.Im still with Benz.

Great people

Beware!! Service mgr has poor customer service skills. The dealership (mgmt) enforces unwritten policies that only they know and clearly acknowledge that customers are unaware!! I would never purchase a vehicle here and only use them for warranty work. Only trustworthy person is the service advisor. I ll take my business elsewhere.

The best car buying experience we have ever had, no pressure, very laid back. At one point we were not ready to buy but when we were ready they were ready. Great price and service (no waiting). Richard in the Jaguar Store was awesome.

Paretti Imports is excellent. I never have any major issues and if I have a problem it is easy to schedule an appointment. The Jaguar is wonderful, but the service is even better! We have had at least 6 Jaguar or Land Rover automobiles and never a problem.

Three tries and still not repaired. Free loaners or rentals and a car wash are nice; but, theyve had my car for a total of four or five weeks over the course of trying to fix an electrical issue three times and its still there. Oh yeah, they also sent two wheels out to the tune of around $350 because supposedly the rims were bent. The steering wheel still vibrates - no change. Their response - a rim is bent!

12.6.19--WOW! Mike Rase and the Paretti Family is BEYOND a pleasure to do business with. They truly went above and beyond to make things RIGHT! The Paretti FAMILY truly does CARE about their customers, and we are extremely happy with the outcome of our NEW CAR EXPERIENCE.Thank you to Craig Paretti for his professionalism, concern, and kindness. Thank you to Mike Rase for his genuine and sincere heart to make a birthday dream come to fruition. Thank you to Cortney Hervias - WOW! If I had to hire an employee - I would PRAY to find one as knowledgeable, hard working, dedicated, loyal, genuine, and empathetic as HER! Mike, thank you for EVERYTHING! Cortney, Im naming her (the car) KORT! THANK YOU - and the BIG WHITE BOW meant EVERYTHING! Youve won our hearts, friendship and business forever! Thank you to the Paretti Family of Dealerships! You TRULY made a DREAM COME TRUE!!The Newman Family

Worst experience possible, car sat there two weeks for a leaky radiator hose; everything you have heard about the nightmares that can happen with Jaguar service were completely true.I bought a certified pre-owned and it took them days to honor the warranty. For three years every time I brought it to get serviced they swore I didnt have any warranty.Worst experience of any car brand, worst dearship.

Paretti did a wonderful job on our F-Type. Service was excellent as usual. The problem we had with the buttons and a sensor was fixed in a very timely manner and right the first time. Definitely will return with the car when needing service

We just bought a beautiful 2019 Jaguar F Pace at Paretti in METAIRIE. The salesman Trey and sales manager Richard treated us like family. The customer service is the best you can imagine in a no pressure and no haggle environment. This is the second Jaguar we have bought from Richard and have had a great experience with sales and service. I HIGHLY recommend Paretti in METAIRIE, and especially the experience I know you will have with Trey and Richard.

As a business owner in the service industry, I expect quality service from other with whom I do business. Paretti Jaguar has never let me down. If you want a business that cares for you long after the sale then I recommend Paretti.

The staff were very knowledgeable and caring. Service was given in a timely manner. I. Love my XJL. I feel like the customer service understand a owners passion for your Jaguar.

Friendly staff. The salesman I spoke with was not pushy at all. He let me test drive two vehicles and take my time. I did not end up buying a vehicle there but I definitely would.

Its hard to buy a car when the salesman will only provide prices on the vehicles he wants to move. I visited Paretti Jaguar three times with a strong interest in the Jaguar F-Type. By my 3rd visit, I knew the F-Type would be my next vehicle.At the time, they had two 2017 and two 2018 F-Types in stock. They eagerly gave me prices on the 2017 models. I also asked for a price on one of the 2018 models that I was interested in. I knew the pricing would be more aggressive on the 2017, but I still wanted to compare. I asked my salesman for a price on the 2018 model three times, on three different occasions, and never did receive it!Finally, they sold the 2017 model to someone else and I have never heard from the salesman again! As a result of my sales experience with Paretti Jaguar, I am now driving my 5th Mercedes. I tend to be very brand-loyal when I like a product, so Paretti Jaguar really missed this opportunity.

After shopping at numerous hi-end automobile dealerships in New Orleans, I ended up at Paretti Jaguar. The experience was 1000% different. The kindness and service is unsurpassed. After 3 years of services, I can say the exact same thing. I doubt I will ever buy another type of vehicle! 😌

John Stall and the team at Paretti Jaguar did a great job of finding me exactly what I was looking for in a car and helping through the leasing process. An excellent experience all around.

NOT TRUST WORTHY. Prejudice. I ask questions about THE price of a repair and I was asked NOT too return. They would not Repair my car its a Jaguar I feel lime THEY PLACED me @ a great disadvantage. Not fixing my car was EVIL intended. Why shouldnt I KNOW WHAT IM paying for. Ginger the repair manager was VERY CONDESCENDING . I KNOW GOD WILL take CARE OF THIS FOR ME. They only hurt themselves by this unmerit decesion not too repair my car. God will deal with THEM his way in his time. I was told by her that the owner told her too do thisSo he will also ANSWER God for his bad BEHAVIOUR.

At Paretti Imports i always leave satisfied. The staff is always pleasant and exceed expectations. I would not take my car to any other service shop.

They did my maintenance promptly even though I didnt have an appointment! Great customer service!!

Kenny and Connie and the service staff including the parts department have been very professional and most importantly that are very friendly and accommodating. Please let them know I responded.CALVIN DARRYL FENTON

Great dealership

Very courteous friendly staff. My only concern is length of time it took to complete paperwork, and a bit of disorganization.Overall, though, I happy with my experience, and can highly recommend Paretti Jaguar of Slidell.

Paeretti has been good and not so good in this pass year of dealing with their customer service and their mechanics. They made good with me when I had issues with my card not scanning properly and not making a big deal with holding my vehicle without extra charge. The bad has come when on three occasions their mechanics have left screws out of place or panels not put back and my left led tail light panel nuts loosened. Also, taking over a month to figure out the issue I had with a burnt out led tail light, which one thing they did good was provide a loaner but only after I complained. Sometimes I felt they rushed to get me my car without doing a review of the vehicle to make sure everything is fine. Lastly, I clearly had an issue with my brakes rubbing and the service department and mechanics assured me they couldn’t duplicate the issue. I could’ve easily showed them if they listened, instead they wanted to charge two brand new tires stating that should fix whatever issue, even though they claimed they couldn’t duplicate the rubbing noise. Not impressed at all to the fact it’s the only Jaguar dealership in New Orleans. So much for buying luxury cars doesn’t duplicate luxury services.

Very rude customer service and and rudest service manager

Valued, Prompt and Awesome!

Love this place I love the way they clean your car for a check up good job..I love those guy...they have my car looking new again thanks guys​😍😍😍

GREAT EXPERIENCE! OUR SALES REP VICTORIA WAS EXCELLENT...SHE GAVE US A GREAT DEAL ON A GREAT CAR. SHE ALSO DELIVERED AWESOME CUSTOMER SERVICE!

I use Paretti for my Jag and Range Rover. They are profession, kind, and know what customer service is about. I am getting my car painted now and cant wait.

Bought two cars there also a suv.Jag service pretty fair Range Rover service they do not treat you with respect.

Service is always outstanding. Cannot say enough positive things about the service department.

After 5 Jags, Paretti is the place for me. I am always satisfied. I will return.

Always a great experience from salesmen to service people! 5-star dealership!!

I love my car!! Its the first car ive owned in 12 years after driving suvs,and were really enjoying it! !

Paretti Imports provides 5 Star service and that is why I continue to use them in Metairie. The staff is friendly and cater to your needs. I never have any major issues and if I have a problem it is fixed with no hassel.Thanks,Mary Romano

These people really know what they are doing !! Talk about treated like Royalty !!Their service department is the Best !! Give them a try ! You will be Happy !!

The staff at Jaguar support (Connie & Kenny in particular) and the quality of service is always top notch and, no doubt, the best in the area. And, is the primary reason I keep buying Jags. Thanks guys!

Service in todays world is everything. Parettis service people take care of my Jaguar as if it was their own.

Awesome experience

I purchased a 2001 Jaguar XKR and needed service. I chose to take it to the dealer, Paretti Jaguar. I am verry pleased with my choise. I called and spoke to Connie at the service department . She got me a convennient appointment . She was very pleasent. When i brought the car in Connie and the entire staff in service were extreamly knowledgeable, helpful and plwasant. It was like being with old friends who were there to help you. They did an assesment of what the car needed and provided me options to consider.Jaguars are not enexpensice to repair but they did the correct repairs for a very fair price with a onrmw year warranty on the work they did and everything to factory spec.my experience was very good and my car was better than new.Connie, you and the service stadf were superb a d grwatly appreciated. Thank you!

I had paint work done to my car and absolutely loved it. N all other things that I had problems with, got took care of.

I am very happy with the service I received from paretti jaguar the people who served in the office was great and the service technicians was very good thanks! !!!.

All around excellent experience!

Over charges females and tell customers about things they dont need.

Awesome service and a comfortable waiting area!!!!

Great dealership with excellent customer service!

Me and my fiance went to this dealership on this past Saturday and there wasnt any sales people anywhere in site. We did go in sat in a vehicle and still no one came to ask us if we needed help. When we pulled up we did see a man and a lady that worked there and Im more then sure they saw us enter the building. Maybe they met their numbers for the month and didnt need anymore business.

Excellent as always, very helpful and friendly staff.

Great helpful staff I went to the parts department

Did have a nice selection of cars to choose from

Poor location, but good service and staff

I totally enjoyed my experience with Paretti Imports, from buying to getting my car serviced there has been nothing short of wonderful.

The best ask for Richard

Awesome service on my vehicle

Service department is terrible.

Ginger and the team goes above and beyond

The service team was friendly and professional.

If you are looking for a Jaguar, they are the only game in town.

Awesome!

Way overpriced!!Paid too much for front brakesWhippers for 100 dollars?!?!Not going back ever!!!!

Always consistent

Very good

As always exceiient service

Excellent service

No choice

Took me right to it

Excellent

Excellent