Carlos and Emi are very responsive, honest and fair. I purchased my motorcycle from Central Moto long distance and they made sure I felt comfortable with the transaction all along. They made sure to process and mail all paperwork promptly as well as made sure the shipping was as easy as possible for me. I received the motorcycle and its exactly as described or even better! Thank you Carlos and Emi, I love my new (to me) Royal Enfield!!
I’ve always been wary of doing business with a dealer. Generally too many pressure tactics and beating around the Bush with an all round lack of product knowledge or customer service.I did what most buyers do and checked out the reviews of Central Moto and was pleased to see all of the positive reviews. For the few negative reviews I was happy to see a valiant effort to rectify any issues.So I contacted Carlos about a motorcycle. I live about 3.5 hours away and my only day off is Sunday. However Central Moto is closed. I thought for sure my dream bike was just a dream, until Carlos responded telling me he’d come in on his day off to show me the bike.When I arrived Carlos was full of knowledge, allowed a test drive, let me basically take the bike apart in front of him and end the end gave me a better deal than what I’d expected.My only complaint is that they don’t do full service on motorcycles. Because I would make the trip to keep my bike in Carlos’s care and to hang out with such a great guy who runs his business like he’s in the business of making long term, happy customers and friends.
Carlos and his team is fantastic!They super accurate and reliable with years and years experience!Highly recommended and thank you for your fast and precision job!!Well done!
I waited a month to write a review because I could not believe that these folks were this sincere in their efforts and customer service. But they are. Mr. Carlos and his lovely wife Emily dropped off my bike (a long way from his store) and told me if I needed anything let him know. I have not needed to call him because he made sure everything was as aspected. Great job and thank you for making buying my first motorcycle memorable and uneventful at the same time. Good luck to you both.
This is a rare case, especially with all that crookery in Miami, of transparency, honesty, and customer orientation at its best. Should you need any piece of advise on motorcycles from a true passionate person, just pop in to Central Moto and you will be well taken care of. It has been a pleasure meeting you and I wish you business prosperity, Carlos. I truly hope to see you again when the right time comes :-)
Carlos and his wife were more than accommodating on lining me up for purchasing a used 2020 Kawasaki ZH2. His price was absolutely excellent, but more importantly - his description was honest and accurate with no hidden fees/pushy sales tactics. Heres the catch - I live 1200 miles away. I purchased the bike with ZERO problems and never stepped foot in the state. You will have a very hard time finding this level of courtesy, honesty, and customer service. I would recommend this dealership to anyone in any state; period. Carlos is a true enthusiast in the industry, and it shows. Thank you again for an awesome experience!
AMAZING beautiful motorcycles you can find here, Carlos is the nicest person you can find.
Very good customer service and nice bikes for sale....
Arrived today and was greeted by the Wonderful owners Emi y Carlos. I dropped off my Harley for them to their thing... They have a wonderful assortment of Bikes.. Newer ones, older ones, and Classics.. All meticulously cared for and ready for their new owners... Drop by and be greeted with some delicious Orange tea, great conversation and bikes... Lots of bikes to choose from.
Great customer service, motorcycles are too quality and they will cut u a fair deal. Carlo is a good man, a man of his word and will go the extra mile for his customers. I highly recommend these guys. I purchased a starter motorcycle from them and after 11 months I traded it in to them and they upgraded me to a more powerful motorcycle. The price of the upgrade was fair as was the trade in price.
I have been to many dealers, albeit cars and motorcycles dealers. And I have never met someone like Carlos . He is knowledgeable, great communication skills and his willingness to help, shows as soon as you talk to him . I recommend this dealer to everyone . Dealers are always looking to get you in an unaffordable ride and they are almost always if not always dishonest . You won’t get this with Carlos . I even bought my motorcycle with him while I’m living in Tampa. He offered great, fast, affordable and reliable transportation. So if you’re not local, no worries . His business is legit . He even worked on my Motocycle on little details that me being not mechanically inclined would have not otherwise noticed . Yet he did .. and an even bigger plus .. GAS TANK WAS FULL.. Seriously don’t look any further ! This guy stands by his word and his work!!.
With decades of experience under his belt, Carlos is hyper knowledgeable and an expert moto enthusiast, in addition of being customer centric, warm hearted and super honest. He treated me as family and only recommended what My bike needed to perform at peak. You will not be disappointed.
Central Moto is one of the most trust worthy places Ive ever purchased a motorcycle from. Carlos is not only a master mechanic and technician, but being a former professional motorcycle racer he understands what his clients need. He knows which bike is best for you and and will always lead you in the right direction. I highly recommend Central Moto if youre in the market for a used motorcylce.
Thanks central Moto. I had the best experience with shopping online for a bike. (First bike ). Carlos helped me every step of the way and was easy to see I could put my trust in central Moto. I ordered online from another state which makes it challenging, but central Moto gave me assurance and confidence in my purchase. I purchased, it was delivered and the bike is amazing. I would def use this business again and recommend to anyone far away or near Miami to check them out. Outstanding !
Carlos and his crew were top notch answering my questions and helping me through the process as an out of state buyer. I highly recommend them if you’re looking for a trustworthy group that cares about customer service and follow-up after the sale!!
Carlos is an excellent host. He gives personalized attention to every single customer and is on top of every small detail to have your motorcycle ready in time and within budget. Excellent showroom with great variety of motorcycles. Thumbs up for Central Moto and it’s team. Keep it up!!!
Quick tire change. Great deal, super friendly. I brought my rims in to make it easier for both of us
Outstanding bikes, preparation and price. I visited their shop several times, all bikes gorgeous, these guys are PROS and can be trusted. I will continue doing business with them and strongly recommend them
Honest, professional work. Staff is friendly and welcoming. Would recommend to anyone for any motorcycle needs. Came in for a simple tire change, workers went above and beyond greasing levers, checking oil and giving me advice on the general condition of the bike and things i should look out for. come check them out!
Carlos and his team went the extra mile to get me on two wheels again and the bike I bought from them was a jewel! I walked in and less than an hour later was the proud owner of a beautiful bike. The bikes are all a cut above in condition and most are low miles bikes. The customer service is five star and I recommend that if your in the market for a bike to come here first.
I bought my bike from Carlos at Central Moto in Miami, and never left my house in Tennessee. Carlos’s communication was top notch from the first time I emailed him. He went above and beyond by giving me history of the bike, and he FaceTimed me to let me hear it run, and show me every inch of the bike. He took care of all the paperwork for being out of state, and the money exchange, and the delivery. Carlos and Central Moto have the most professional customer service I have ever dealt with on any purchase of anything. Thank you guys for getting me on my dream bike.George Kilgore
Great experience with Carlos. Lots of beautifully shown used bikes.
A great experience from the second I first walked in. Customer service is as important to me as getting what I want at the right price so when Carlos immediately came over and greeted me with a smile and a handshake when I entered his store I was reassured right away. I had shopped extensively all over south Florida and even though I found some good bikes at reasonable prices, the poor customer service or total lack thereof made me walk right out the door. Carlos, on the other hand made me feel at home while taking the time to listen to my needs. Even though I came in to look at a specific bike Carlos insisted I test drive another one that caught my eye, just for fun. Not a typical salesman move. The rest of the buying process was hassle-free. Carlos was upfront with me in telling me there was another customer interested in the bike and that he would have to sell it to whoever showed up with the money first. I told him I would expect no less. After all hes a businessman. Luckily, I was able to get there first thanks to Carlos patiently waiting for me as I fought traffic across three counties to get to Central Moto. While Carlos and I quickly took care of the paperwork, his associate gassed and prepped my new bike and I rode off a very satisfied customer. Central Moto is a conveniently located, clean facility with a wide variety of motorcycles for all riding styles. In fact the only difficult thing about my experience was deciding which bike to purchase. As far as the prices go, you would be challenged to find better in the area and I shopped around for months before deciding on Central Moto. I know I got a great deal. Finally, Carlos is a friendly, straight-forward and honest businessman who treats his customers like guests (at least this customer) .Its my first bike from here but I doubt it will be my last.
I had searched for months for the perfect motorcycle before I finally found it. I had to have it and Carlos worked great to ensure I would. The communication was the friendliest and most helpful of any dealership I had done business with during my search. The bike is great but the experience was awesome. 👍👍
I tried buying a bike and my calls were never returned. Kept getting excuses about the phone lines having issues. Not sure how you have so many good reviews. Probably fake. Id give zero stars if I could since we didnt have a single conversation to begin with.
Great customer service! Beautiful bikes! Check them out! They even have contacts to transport anything across the lower 48!
10/10. Came here after searching many different shops in Miami and was super impressed when I went to visit. Carlos and Emi are great; super friendly and accommodating. The whole process was done quickly, with great communication and customer service. Would recommend over any other shop in Miami.
Getting back into riding after 20 years away to raise sons. Found the ideal old school starter bike with Cetral Moto and Carlos in a 1975 KZ 400 with just over 1k miles. Nervous about sending so much money, paperwork, title, taxes, arranging shipping in buying a bike 900 miles away but Carlos took care of all the problems and guided me through the process. Ive been riding my new/old bike last two weeks in Middle Tennessee back roads and couldnt be happier with my purchase. Would not hesitate to buy from Carlos again. Outstanding experience. Many thanks to Carlos!
Went in to buy a bike. Ended up getting two. One for my father and one for myself. Carlos and his team made sure everything was right on the bikes. Best customer service, best prices and selection. As an Automotive Restoration Shop owner I can recognize dedication and this shop is one of the best around.👍😎
Friendly place the owner Carlos and his wife very pleasant straight to the point. very helpful I recommend this place highly excellent prices and their motorcycles are impeccable.
Excellent team service at Central Moto awesome people to do business with. Carlos is the best sales person explains to detail and takes his pride in his business.
Carlos and everyone were top notch! Drove 10+ hours to pick up the bike and they had us in and out in less than 20 minutes including helping us load the bike up. Very professional and great service!
Great service. Carlos was amazing. Would definitely recommend if youre in the market for a motorcycle.
Carlos and Emi make a great team and are a pleasure to work with. Great people with Awesome motorcycle prices. They make you feel like family when you walk in.
Great bikes and Carlos is very knowledgeable and explains everything.
Excellent service...great bikes! Thanks Charly!
Excellent serviceGlad I purchased at Central Moto!Beautiful bikes, knowledgeable helpful staff who add a personal touch for you.Thank you Carlos and EmiCynthia
Thank you Carlos, Emi and staff! What a great shop and business. Start to finish beyond all expectations! Better price than craigslist! And so much easier. I will be buying all my bikes from you in the future! Greg
My place for bikes and bike service. Carlos is great.
I got two motorcycles at central moto, Carlos and Emi helped me to have a smooth transaction.Outstanding service over and above!
I was introduced to Carlos and his shop by a new freind Tyler. I recently moved here and when I moved sold my Honda 700 DCT.It didnt take too long (2 weeks) before the itch to be on a bike started. I searched online and through an app I saw what is now MY BABY! A 2005 Suzuki Boulevard (mint) condition. This bike looks and mechanically is as if it just came off the production line.Now Tyler who I had met through his posting of the bike convinced me to make the drive to 79th Street in Miami because he told me that I could buy a bike anywhere, but that I would not get the service and treatment his freinds at Central Moto would give me.I decided today to make the drive and take a chance and I can say that the experience was the absolute BEST dealer experience of my life.During this time of social distancing, the shop opened its doors JUST FOR ME! of course everyone including myself were wearing masks and gloves which is odd, but beside that the owner Carlos along with Tyler just took time to talk to me about the bike, my fears of moving from an automatic to manual bike. They let me spend time sitting and learning about my very special bike.Carlos wife works there as well and she made the transaction and title work so fast and easy..the entire family owned business made me feel like I was adopting a bike rather than buying one.They even delivered the bike to me 30 minutes away at NO CHARGE! Because they knew it would make my life easyEven when Carlos (who delivered the bike himself) showed up with my new bike.he didnt just park it and toss me the keys...he gave me a fricken LESSON..at 830pm after he worked all day...Who does that? Come on..anyway I will love this bike but if I ever get another it will only be from Central Moto...I will refer anyone that I learn wants a bike to go to Central Moto and I will tell you...they are worth making the drive to no matter how for the drive...Phenomenal service and they treat you like a king!!!Thanks Tyler for convincing me to get down there.Thanks Carlos and his wife and Central Moto for being incredible business owners and people....Regards,AJ
They were knowledgeable, professional, and super nice. They really helped me out to get the bike I wanted, and I would definitely recommend them to anyone looking for a bike. I will be going back in the future :)
I called central moto blind i didnt know them from anybody else . But online they had great prices and beautiful bikes. I got a call back from Carlos. First impression was he is not a salesman. There was no pressure we talked about the bike like old friends . Carlis made a point to point out things he saw were cosmetically of a little( 2003 vulcan). We continued to talk for few days abut different bikes and after each conversation there was no pressure .finally i made up my mind and bought the bike. Carlos took care of everything, he delivered and showed me everything i needed to know about the bike. Dont trust me try central moto for yourself . If he has the bike u want. Get it from him. No bs, no pressure just a good owner proud of his inventory and his nameI have no pic yet because i was so impressed the first thing i did was write this reviewJohn v
A fantastic motorcycle shop.
Above and Beyond Customer Service! 10 stars! Carlos and his partner Emi went above and beyond in so many ways. I purchased my motorcycle from them and the professional and personalized service didnt stop there. They stayed in contact when I had questions about the bike, followed up to make sure I had title and tag delivery, even patiently talked me through the process when I needed to sell the bike. Everything about Central Moto is perfect in every way. Even their company cards are well designed and well made! Thanks for everything!
Excellent and fast service.If you go there and you have any issues with your Carbs, CC is the guy.
Great place. Bought my bike from them and service, repairs and maintenance are top of the line. Cool bunch of guys!
Carlos of Central Moto one of the finest authorities of motorcycles and only deals with the finest Christine pre-owned bikesHe puts his clients personal safety and enjoyment over profit ....not easy to find in our current Scam Society
They’ll go above and beyond. Excellent service. The best.
Many thanks to Carlos and Central Moto for a great bike, smooth transaction!
Bank messed up my loan Carlo wouldnt give them time to fix it there mistake, then he calls saying hesselksing the bike Im interested in on a Monday a day there closed so he couldnt even give the bank one day to fix there mistake then tells me Im trying to buy something I cant afford when Im already approved for the loan. Its bad business thats why Im giving a bad review, you can claim there was no mistake all you want I called an talked to the leander my self they even told there was a mistake in there end because you had just signed up with them an was not willing to wait nor take a hold like most dealers would do. Dude needed money an sold the bike out from under me while working in a contract be careful about this place running your credit if someone comes with cash your screwed out of a bike a left with a bad credit score !!!!!!
Carlos is the best...he s an honest mechanic which is rare these days...
Purchase a bike yesterday, condition was a 10 customer service was a 10, 2 people in my building also purchase bikes very happy.
Awesome place. I recommend it 100%!
Thie place is awesome! The bikes they have are beautiful and on excellent condition. There is a large selection of bikes for each taste and fore sure they will have a bike for you. I felt extremely comfortable with the service and the way they walk me trough wat to expect from each bike that I was interested in. There honesty of their staff is the number one reason I would recomend to go to this place, you can feel confident that at Central Moto you will get the best bike at the best price ever.
Although i decided on not buying the bike i wanted from carlos, im writing this review on the courteous treatment and service i received from both carlos and his wife. i decided not to buy the bike because i had to travel from florida to new england and had a lot of baggage...when i do make my purchase, i will most likely go back down to miami and get my bike here at central moto. there was something about the place that was welcoming, sincere and trustworthy... :D (bruce warner, hollywood)
Wonderful people, good honest and professional work.
Best service you can trust!
Great place and good people !!
Excellent!!
100 % recommendable
Very good service!
I totally recommend Central Moto in Miami Fl
Excellent Service
Nice service
Carlos is the Best !!!!!!!
If you want to buy a motorcycle, you definitely have to visit them, the attention is super good.They also provide maintenance service to your motorcycle if you need it.
Excellent attention, first on the phone and then on the spot, Carlos is a great salesman and serves very well. The motorcycle inventory is of very good quality. Highly recommended.
Excelent service. Carlos is a very professional and very friendly person I am glad to have bought my motorcycle in this place, a very varied inventory and motorcycles in excellent conditionThank you
The treatment is spectacular, I bought my motorcycle and the customer service is higher than 5 stars, honesty, good treatment and customer service to the highest quality in the motorcycles, I recommend it good selection
Very good service ..... Thank you Carlos for your commitment and dedication ....
Excellent treatment...
There are no words to define the quality ...... you can only SEE it ..... the two bikes that I bought here are PERFECT ..... UNBEATABLE ATTENTION, PRICES, AND THE MARVELOUS MOTORCYCLES ...... Thank you CARLOS for your love of motorcycles. This is reflected in the product and service that you sell to us ........
Excellent!!!
Excellent!!