This past weekend I finally decided to get a new phone as my old one didnt hold a battery for more than 4 hours. I was a little nervous about transitioning to a different phone, but Justin was extremely helpful which I appreciate so much! He explained the differences in the phones & patiently showed me the different features. And he transferred my stored phone numbers, pictures & my text messages to my new phone. Thank you Justin for making the hassle of getting a new phone such a fun experience! I greatly appreciate all the help you gave to me!I absolutely LOVE this Verizon. The Employees are always knowledgeable about the different products & very friendly & helpful! Thank you so much! 💜💜💜
I came into the store because my phone had gone into accessibility mode and I didnt know how to fix it. Bryant helped me (with moral support from Tanner) and fixed the issue for me. They were very knowledgeable and professional. Kudos to them both!
I got a new phone from another retailer I wanted to add to my Verizon account. I was helped immediately and got my new phone set up in minutes. Great service and they helped with the whole setup. Great experience and great customer service. Tanner and Bryant are great and very helpful
The store manager Bryant is amazing!!! I placed a curbside order and was met with friendliness, knowledge about the product, and great customer service. This experience was seamless and fast. This will be the only Verizon I go to from here on out. Thank you again Bryant!
Tanner and Bryant were the best. So helpful with downloading my new phone and teaching me! Plus, they set me up with all the necessities!
Loved the experience went in to pre order iPhone 13 pro max, switched over from Sprint, Bryant was very patient and detail oriented, funny and easy going made the experience very light and easy. Made the transfer easy, referred my sister in law and my mom and they all made the switch with him as well!
Bryant and his team were great. I came in for an upgrade and they were very efficient and answered all my questions. I would recommend this store to my friends and family.
The new management team is superb! I was locked out but they helped me enormously and retrieved all my info. Great team.
Bryant was friendly and knowledgeable. He was able to troubleshoot when we hit obstacles setting up my new phone. Definitely recommend this location.
I am a Fred Flintstone iPad and IPhone user...The staff were patient and complete in their instruction! Many Thanks!
I stopped in today for a new phone and was greeted by Justin who took great care of us. He made switching providers and getting a new iphone incredibly smooth. I was worried about losing my pictures, but he helped me get all my information over. Great experience all around!
Very professional and quick service and got me into a brand new upgrade within a couple of days, close by, friendly and enjoyable place to be !!
Bryant was absolutely fantastic. Very professional and helpful. Thanks Bryant, you saved my day.
Chris did a great job ordering my new S21 phone, programming it and making this experience easy and efficient. The trade-in was easy and I am very satisfied with the service!On a separate note, just hoping Verizon will get better chairs for their hard working employees!
Best ever service in Milford Store by manager Bryant And staff very knowledgeable. Recommend Bryant highly
Needed a new phone mine was broken! Tanner was great help me set everything up in a quick and timely manner!
Tanner was great. Very helpful
Stopped in today and had a really good experience with Chris the manager. Everyone was very friendly and attentive even though it was really busy. Recommend this store to everyone
The faster the better !!!! A + service and exceptional service and two hard working gentlemen helping me !!
Tanner was very helpful and gave me a good discount
Branden had a pretty pink mask! He was very helpful and took care of my husband and I at the same time, now thats talent!! Highly recommend this store! No appointment necessary and walked out with a phone after an hour!
Bryant at the Verizon store helped me with a problem with my phone and successful ly fixed it @ the Milford Verizon store I would recommend anyone going there for any type of problemThank you Bryant
My husband and I visited to upgrade his phone. We were helped by Justin who was wonderful!! But the wooden chairs are horrible!
Great job! Very helpful and patient!!
Tanner gave me excellent service and communication! 😊
Branden is excellent, I’ve been with Metro PCS for 9 years and switching to Verizon was the best decision. He was so good. Highly recommend this store.
It has been such a great experience. Branden was very helpful and made it very easy. I would highly recommend this store.
Best customer service at any Verizon store Ive been to!
Great friendly service..great experience
Thank you Jocelyn for all of your help the other day with upgrading our plans and getting us new phones! Jocelyn made a usually painful and long process very quick and easy and explained everything to us very clearly. She is very knowledgeable, friendly and helpful, definitely will be going back to her in the future.
Branden was excellent and very patient. He was a very nice man. Helped me with everything I needed help with.
I am thrilled to come to this store. Chris and Branden helped me transfer my stuff from my old iPad to my new one. They even looked up my account and got me a great deal on a new phone. I highly recommend this store. I cant say enough about how good they were to me I am hard of hearing and cant see that well but they were so patient with me!
Andrew is awesome! He matched my phone to my hair =) and chris makes an awesome sidekick!
Bryan and Tanner were very helpful.
Easy experience getting set up with a new phone after I lost my current one. Branden was very helpful
Gabe was really helpful today. I bought an Apple Watch and I traded up to a new iPad. He answered a lot of questions (a lot) that I had and knew the answers. This young man is an asset to your company.
Branden got me and my husband new phones and we are so happy with them! He even helped me pair my watch! I highly recommend this store!
Branden was very patient with me. He helped me transfer my contacts. I recommend this store.
Chris B was awesome...patient, professional, friendly.
Great service, clean and great manners
Branden got me a new phone and tablet! Im so happy with my decision to come to Milford. I highly recommend this store!
I went to this Verizon store earlier today, Branden helped me with an issue I was having with my phone. The customer service at this spot is beyond amazing, I have never been inside the store up until today and from now on I will never go to another Verizon store! I couldnt imagine a more friendly, personable, and knowledgeable staff! Verizon is very lucky to have Branden as a part of their team! This is one very satisfied customer
I had a great experience. Branden was super friendly and helpful.
Bryant was great!!! FedEx not so much!
I had a great experience!! Branden was awesome!! Helped me with the best iPhone purchase/bundle! No appointment needed! Super A1. 10/10. Thank you!!!!
Branden was so helpful he got my wife and I new phones and helped me reset my email passwords! I highly recommend this store and Branden!
Love this location! Very knowledgeable, helpful and friendly! Couldn’t ask for a better group of people to deal with. I dealt with Joscelynn, Gabriel, Brendan, and Dan. They were super helpful, and I plan to return here in the future!
Branden is a terrific person and very helpful! Give this man a well deserved raise!
Branden jones was very personable, honest and helpful. Very nice to deal with, highl recommend.
This was the easiest experience we have ever had with getting 2 new phones
Branden got me switched over from my old phone. I got an iPhone 11 Pro and I absolutely love it! NO APPOINTMENT NEEDED! I was so thrilled. Highly recommend this store.
Thank you Branden for you help today with purchasing my new devices. I appreciated your knowledge on everything if was a big help and I didnt feel overwhelmed. Your customer service was amazing. Thank you very much
Quick and courteous service! Thanks for helping in a time of need, Justin is a lifesaver
Branden was helpful and answered all of my questions! I highly recommend this store!
Tanner great job.
Branden helped me get a new phone and was able to lower my bill. Im thrilled!
Brendan is the best. Highly recommend. Thanks for such a great job Brendan
Bryant was thorough, patient and knowledgeable!
Branden gave me excellent service. He went above and beyond to take care of my specific needs and make sure I was taken care of now and in the future. All my friends and family will be getting recommendations to go see this man! He’s awesome!
GREAT SERVICE FUKLY SATISFIED, GABE WAS THE ONE WHO HELPED ME . Thanks a lot guys
Tanner and Bryant were awesome
Very helpful Tanner was great
Branden and Chris were extra helpful and patient! They helped me reset my passwords and help me with all my issues!
Branden got me such a great deal! I didnt need an appointment and he was very knowledgeable! I highly recommend this store.
Branden got me switched over from Sprint. I am so happy with my new phone. I didn’t even need an appointment. I am so pleased with the service. I highly recommend the Verizon store in Milford, MA!
I was a very stressful account and Branden had kept his cool and had helped me through the steps to transfer to new device. Came back in April but w)a different associate for a new phne and upgraded my booster. Excellent service10/20 Bryant had alot going on and the Verizon systems wasnt being cooperative. He kept his cool and kept working on the customer service as best as he can
These guys are awesome compared to the idiots in Mansfield
Branden was so helpful and got me a great deal on a new phone and tablet!
Walked in needing two phones in a very short amount of time. Joshua was brilliant. Handling all of our needs in a very short time. The gentleman helping the lady next to us was so patient with a very tough customer. I was very happy with the service.
Had a wonderful experience, Gabriel was absolutely wonderful, very helpful, knowledgeable, great personality, patient, polite. He helped me and explained things to me very clearly, couldnt as for better help totally different than my experience at the Verizon store in Framingham, wish I had started at this store would have been happy from the beginning. Thank you Gabriel I really appreciate all your help.
Branden helped me so much! He got me a new phone after my old one broke and let me know I had 150 off a tablet, I am so happy with my experience!
Branden Jones went above and beyond while providing me service. I left confident that I got the best deal possible with the best service available.
Branden was extremely helpful, efficient and kind. The whole process was super easy and no appointment was needed!! 10/10
Chris was very patient and understanding, recommended of going
I give Joscelynn a 10 for her help she gave me today in purchasing 3 iphones
Painfully slow transition for a business account. While the staff was helpful, they werent necessarily knowledgeable. Something must be done about the efficiency with which data is transferred and new devices are connected.
I had an Amazing time here I got a brand new phone and the service was amazing he was very professional about it and I would definitely give him a raise he was named Branden
Branden was helpful and professional. I reccomend Verizon in Mitford. Store is open 7days a week which is quite convenient!
Joscelyn was super kind and helpful. I feel like usually doing things with phones can tend to get frustrating but she made the process super easy! she knew what she was doing,Very professional!!
Great experience. Branden and Josclynn very helpful and knowledge. Went above and beyond.5star service. Walk in service no appt needed.
I was looking for a new phone case and I had such a pleasant experience working with Joscelynn. I explained what I was looking for and what my needs were, she was extremely knowledgable and she helped me find the phone case that I needed. I will definitely go back to this store.
Great service!
Jai was so pleasant to deal with. She was very knowledgeable about the phone and other questions I had. We need more individuals like her working in stores. She’s a great asset to your company. Thank you Jai 🙂
Brandon was very helpful. I had an older phone and he took the time to make sure everything transferred over and was working before I left.
I had lost my phone and they were trying to help me out as I got a call from a friend saying someone found my phone and were completely understand and helpful. I can’t thank them enough!! Great people to deal with and very accommodating!!!! Thank you guys
Purchased 3 iPhone 11s set up was quick and easy, Courtney was very helpful. When we noticed that Verizon had charged us for the Verizon care for both a partial and full month on each phone Gabriel was able to reverse the charges quickly. We also purchased an ipad using the current promotion and were very happy about how quickly we were in and out of the store. This is the second time we have purchased phones here - the staff was helpful and we didnt have to wait around for hours to be waited on.
Went today w my uncle and my brother to buy a new phone very good service, they were very nice and helpful Joshua V. is the best
Jai and the store manager were extremely nice very knowledgeable helped me and my boss find me a good phone that would function the way that I wanted it to. My experience was nothing but exceptional! Thank you!
Excellent service Branden helped me get into a new phone!
I had a great experience. She was very helpful and the service was great!!I’d highly recommend
Gabriel was my sales person today. He was marvelous. Patient kind and a lovely personality for someone who really needed help with their new phone. I would recommend him fora any position in this company. He is full of knowledge and very happy to share. He will go places with his kindness. Thank you Gabriel
Knowledable staff
Branden got me a good deal and was very helpful
Jai was my sales rep here at she wasVerizon and so helpful,pleasant to work with, thorough, and all around exceptional! She deserves special recognition!
Jai was great answered all our questions. Got us a great plan. We couldn’t have been happier with the service we received.
Great job Branden! Thanks a bunch.
The sign on the door Come on in! Were awesome! is 100% true. Leisha helped me when I was totally confused about a replacement phone situation with so much patience and understanding. She has an incredible knowledge of all the different brands and options available and made everything very clear. Definitely head here for all your Verizon needs. Thank you so much Leisha!!
I dont know what these people are talking about. First off the owner is probably the nicest person Ive met in my entire life, her staff are all extremely helpful and also great to work with and they will all go out of their way to make sure you are all set with any questions, whenever, you have about your phone and service and also review your plan and adjust it to make sure you save money. My entire immediate family uses them and were located in three States. Amazing place and amazing staff. 5 stars all around!