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Gurley Leep Nissan
5210 Grape Rd, Mishawaka, IN 46545, United States
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Gurley Leep Nissan
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Yu
Review №1

Originally went there to get my car fixed finding out the price they were able to help me just toss that one trade it in for this beauty!Definitely worth The visitTHANKS COLBY

Am
Review №2

Jacob was helpful and I felt the price was very fair for the work done.

Ma
Review №3

Michael Majerek was amazing. He helped us find the best car for our need and budget. He was able to solve all the administrative details without making us worry about them. We ended up leasing a Nissan Sentra 2021.Thank you Michael Majerek and thank you Nissan

Sh
Review №4

Matt Darr was awesome in the process for getting me into my new vehicle! Very knowledgeable & great with communication. He worked hard to get me into a vehicle he knew I would like. I am so excited!!! Thank you Matt, Gavin, & Gurley Leep Nissan!!! 😊

Al
Review №5

Colby was great! I am loving my GMC Acadia he sold me!

Ra
Review №6

Came to get an oil change and tire rotation. Since it was an hour, Jacob asked if I wanted to get breakfast to help with the wait. Although I declined, it was rather generous. Jacob Kramer was stellar at customer service. Communicated the whole process accurately and answered all my questions. Felt like I knew him because he was so friendly. My car is driving back like new and even got a free car wash with complimentary water. Thanks for the service! See you soon.

Th
Review №7

Matt Darr was instrumental in making this sale. My buyer experience was the best Ive had at any dealership. I give Matt an Eleven!

Ke
Review №8

Shane did a great job finding and securing a vehicle for me

sh
Review №9

The best truck buying experience i have ever had. Super fast, super easy, and the best salesman ever! Thank you Joel Que

Sh
Review №10

Everyone at Gurley Leep Nissan is absolutely incredible. From Service to Sales. Lynn in Service is amazing. My Salesman Mike Majerek definitely surpassed my expectations, as well as Mitch the Finance Manager and Josh the GM. They all made it happen for me to get into a vehicle I absolutely love and a payment I can afford. Thank you so much.

Li
Review №11

This was the best car buying experience I have ever had. Javier was excellent to work with. He displayed phenomenal customer service skills, and has such a great disposition. I was also impressed with Mitch’s courtesy and attentiveness. I was introduced to someone in the service department, and he was extremely helpful as well. I would highly recommend Gurley-Leep Nissan.

Je
Review №12

Joel Que is a great guy and it was a pleasure doing business with him. I left very satisfied and would recommend any one to ask for him!!

Je
Review №13

I had an amazing experience with Joel Que he helped me find the right car for me and my family and got me financed and on the road quickly. He is amazing

Sa
Review №14

Aric and Josh were awesome to work with and when I had a question they would be right on it. From stepping through the door to purchase to exiting with new truck was 3 hours.

Tr
Review №15

Joel Que was amazing to work with!! He made the process easy to understand and fast. Got a great deal and an awesome SUV!! Thank you Joel!!

Ca
Review №16

Joel was great! Very accommodating and efficient. Highly recommend!

Lu
Review №17

I had a wonderful experience with this dealership. Thank you to Colby Setser for all his constant communication and knowledge. Overall the process was very smooth and I am now enjoying my new vehicle. The cleanliness of the vehicle was the best I have seen yet. I had a previous bad experience at a different dealership in Michigan, and was so grateful to see how well this vehicle was taken care of. Once again thank you to Colby and the rest of the Gurley Leep Nissan team!

Br
Review №18

Great experience!! Went in not even planning to get a car and ended up with a car. All the staff there is amazing.

Al
Review №19

Colby worked with me and helped me find a great car that will last me a long time! Very kind and knowledgeable

Ma
Review №20

Very friendly and knowledgeable staff. Only recommended models that met my description, and didnt ruin the sale by over selling to me.

Na
Review №21

Colby was great to work with, and answered all of mine and my wife’s questions. Overall a great experience at Gurley Leep!

Ro
Review №22

Friendly Seller and nolageble about what I needed. Hes is the type of salesman Nissan needs.Thanks Bob

An
Review №23

Today I took my Nissan (that I purchased at a different dealership) for service work for the first time at Gurley Leep Nissan. My service advisor was Lynne who I cannot speak highly enough about! She was extremely helpful with answering all of my questions about what my car needed, and what could wait to be done. She even answered questions about my bill after I left. She was extremely nice, helpful, and a clear and direct communicator which lead to a great customer service experience. I will definitely be going back when I need service work again and asking for her to be my service advisor. Thanks Lynne!

Ja
Review №24

Joel que helped me out his great come out and get a car or truck… Thank you again Joel

As
Review №25

Mitch Sebastian and Phil Hall were phenomenal. They listened to our needs well and made our satisfaction their priority. We were well informed throughout the buying process and left with great knowledge of our vehicles and where/who to go to for service. I was so pleased with the experience I have already sent them a referral and she’s buying tomorrow! I couldn’t be happier with our purchase or our dealership. Thank you.

Ja
Review №26

Everyone helped tremendously, the staff were all hands on deck and I felt heard and respected as a customer. I truly believe I walked out with the best deal!

Ma
Review №27

Coby Setser is an amazing Person to get a car from. He is always there when I have a problem. Thank you for helping me pick out the best car for my daughter and I. I recommend you guys to go talk to coby Setser.

Ke
Review №28

Professional and courteous. Explained every detail from finance to the mechanics of the vehicle. Top notch team! Couldnt have had a better experience!

Jo
Review №29

Colby was very knowledgeable, pleasant, and professional. Excellent customer service.

bb
Review №30

Very courteous and stayed on top of things. Thanks!

Ch
Review №31

Colby was very accommodating and knowledgeable of the Nissan vehicles. He helped us get a great interest rate and warranty. Highly recommend him.

He
Review №32

After 2 other Nissan dealers let us down we got in contact with gurley leep they were Fantastic from the very start. Aric allowed us all the time and information we needed to make our decision and after dealing with him we decided to buy there and then

Ho
Review №33

Went there and got a good car for a good price from Colby Setser.

Ch
Review №34

Working with the salesmen Phil Hall was an incredible experience that was guided with lots of details and information for every step along the way. I always felt informed and knew I was making the right choice for the perfect vehicle with his honest guidance! He was a delight to work with.Mitch Sebastian worked with me to make sure that the car I loved got to come home with me with a crazy good deal as well. Truly so thankful and happy with my day at Gurley Leep Nissan and would recommend them to anyone. Cannot wait to go back and work with them in the future!

Ju
Review №35

Very nice staff. Colby was very informative and super helpful! Very appreciative of his patience, being that I am so indecisive, but we managed to find the perfect car for me! Thank you!!

am
Review №36

Mike was great to work with! Made the process easy and was very informational with our new Rogue. Even entertained our little one with crayons and candy!

De
Review №37

Colby was great! Very professional and knowledgeable.

De
Review №38

Expensive! Not good value for money. Example: Charge $25 labor to change a cabin air filter! Come on now. Charge $42 for misc. charges? Shop supplies? Ugh.

iR
Review №39

This was my First time buying a car. I wasn’t sure what to expect but Colby seater and Gavin Hodges did a great job with helping me find the right vehicle for me. I appreciate it

Ir
Review №40

Jake in service was exceptionally professional provided me updates concerning my vehicle via text and phone calls and after the vehicle had a turn for the worse provided company comp rental car for 2 weeks. Exceptionally job by him and his staff.... thank you

Ju
Review №41

I took my murano in for a new key fob and a recall only to find out my brakes were shot. Was relieved to get them fixed. Awesome job!

Ka
Review №42

HUGE SHOUT OUT TO Mike Dodd!! He made the car buying experience a phenomenal and easy feat! He worked his tail off to get me into something new and bigger that accomadated what I needed! With super affordable payments! Cant thank him enough! Not only did he work with my schedule he went through so much to make it happen! Then for whatever reason i ran into some mechanical issues... he was right there to fix it first thing in the morning! Issues were still there, and does he do? Came to my work to pick mine up, and drop off a loaner to use while mine is getting fixed/worked on! Has kept me informed on every detail the entire time! If you are looking to purchase a new vehicle I 100% reccomend Mike at gurley leep nissan!! 10/10 in my books!!

Ta
Review №43

This was hands down the best experience I’ve had at any dealership. We love our Nissan Pathfinder. I would recommend Phil and Mitch to anyone looking for their next vehicle. Thanks again guys!

N
Review №44

Wonderful experience.Phil Hall (sales professional) went above and beyond to ensure we were comfortable and ready to take the vehicle we liked home, and was VERY informative by walking us through every step of the sales process, even showing us every bit of financial information to ensure we knew that we were getting the best deal possible.Speaking of the best deal possible, Mitch Sebastian (finance manager) was phenomenal. He made sure our interest rate was as low as possible, which was MUCH lower than we thought it would be given our situation and kept our payment at a rate that was more than reasonable, to the point where it was a deal that you would think is too good to be true on a vehicle I was still messaging both of them about hours after we left because of how happy we were with the vehicle we fell in love with.I look forward to working with them again. It’s a shame there’s only five stars, because I would give them many more if possible. Both of these guys did an amazing job and I recommend anyone even considering a vehicle to request them by name!

As
Review №45

Ive bought my last two, now three vehicles from them. Monday I stopped in to possibly trade in my suv with salesman Colby Setser, being honest he’s been the best salesman I’ve had. He was patient while we worked to find a vehicle that fit my needs and wants. After a bit I went with an awesome Gun Metallic Nissan Rogue SL!If you are looking for a New or Used Nissan make sure you stop by and ask for Colby.

Mi
Review №46

I bought a car several months ago all the way from Texas! Mitch Sebastian made the experience a breeze and even met me halfway to get the car and sign papers. Fastest, easiest car buying experience ever! I will refer everyone to them, hands down the best!

Ke
Review №47

My daughter and I went to the dealer late. We worked with Michael Majerek and he was awesome. This was my daughter’s first time buying a car and he was wonderful!! He explained everything thoroughly and made us both feel good about the decision we made. Both he and the finance guy stayed late to get us the best deal. I could not have asked for a better car buying experience and I feel that my daughter is very safe in her new car!! Thank Gurley Leep Nissan and Michael Majerek!!!

Ke
Review №48

Joel Que help me get my car and he was super nice and super fast and he is a beast at his job, and the finance office is the best if you are in need of a new/used car come to GURLEY LEEP.!!

Ja
Review №49

Jake was very polite, professional, and accommodating. Repairs were completed promptly. Payment options were very helpful.

La
Review №50

Met up all servicesThanks again

Be
Review №51

Michael was very attentive to my car buying needs and what I was looking for in a new vehicle. Not once did I feel pressured to buy or settle with a vehicle that did not have what I was looking for.

Ma
Review №52

Very professional team and very efficient.

Da
Review №53

Mathew Darr is amazing at his job. He truly cares and works hard for his customers. Go see him today!

Jo
Review №54

BEST CAR BUYING EXPERIENCE! I recently purchased a car at Gurley Keep Nissan. Mike Dobbs, sales team was the man... Let me start by saying that I initially contacted him via email. I followed up with a call to let him know what time I would arrive. I explained that Im disabled and had to purchase a car prior to leaving the lot. I supplied him with the stock numbers of the cars I liked.Mike Dobbs was ready for me. Do you know he had notes from our conversation? He got my finance taken car of swiftly. He was honest, respectful, funny, made me feel like at that moment nothing/no one else mattered but my business. Narrowed down my options. He focused on the best fit for me. The first car on my list was what I drove home with. Got good a rate and price. Very satisfied. Got to Gurley Keep and ask Mike Dobbs.

St
Review №55

Our experience buying our new SUV at Gurley Leep was great. Michael Majerek, our salesperson, was very knowledgeable about the vehicle and demonstrated all its features. The sale transaction was smooth and quick. I will recommend them friends and family.

St
Review №56

I came in with what felt like an impossible situation. It sounds corny but I’m leaving feeling like Joel worked a miracle! But it’s just what he does. Go see Joel Que ! THANK YOU JOEL!!!! 🤠

Wi
Review №57

This was for my wife’s 2018 Nissian Altima Everything was fine had to wait all day to get a new tire but he explained the way delivery’s were that day so no harm no foul

Mi
Review №58

My wife and I came in looking for a car for our son. Javier, our salesperson, was very knowledgeable about what he had on the car lot and never pressured us to getting something we didnt want. He explained what it meant to buy a certified vehicle and we ended going with a certified car for our son! A very relaxing easy going place to buy a car. He even gave me a call a few days later to check in on my purchase! Definitely recommend going here and ask for Javier!

M.
Review №59

I couldn’t be more pleased with the entire experience of buying (leasing) a vehicle from Josh Hornor and Shane Orr at Gurly Leep Nissan.I normally dread having to go through the whole process every three years, but these two gentlemen made it as quick, easy and painless as it could possibly be. Everything was done through text and email, I still haven’t ever even been to the dealership. Despite having gotten in a vehicle specifically for me, I was never made to feel pressured and the patience that Josh exhibited could be described as saint-like. Shane delivered my car to my office with everything ready to go, after some signatures and a check the transaction was complete. Before leaving, he stood in the freezing rain to make sure that I knew how everything worked, that my phone was connected to the vehicle and even that the sound system was adjusted perfectly... did I mention that it was 32° and raining while he stood outside, making sure that I was in the car and warm? He even set up the Nissan account for me and made sure to have my maintenance scheduled, something little that saved me time and likely frustration that really impressed me.From beginning to end, a process that is normally torturous was easy, with quick and clear communication from salesmen who were friendly and seemed to truly car about me, not the sale. It was free of games with no hidden or last minute fees and expenses. To the contrary, I was pleasantly surprised to find out that my maintenance is included in the lease. How many people can say that they get a good surprise resulting in saving money at the last minute when purchasing a vehicle? I really couldn’t be more pleased. Late this year, another family member’s lease will be up and the following September my daughter will turn 16, I’ll definitely be doing business with them when those times come, they’ve earned a lifelong family of customers.

Sa
Review №60

Linn ALWAYS takes great care of me every time I need service for my nissan.

Pa
Review №61

I had the pleasure of working with Jacob(jake).I couldnt have asked for better service. He was very polite, very knowledgeable and made us feel like he genuinely cared. He treated us more than just a customer. He took time to talk with us about everything and explained it very thoroughly. I was very pleased with our overall experience. He is definitely an asset to your team.

Ju
Review №62

Dealing Colby Setser was great. He was fantastic in helping me get in something I wanted within a couple hours. Thanks alot again Colby

De
Review №63

Javier Zamarripa was a pleasure to work with and has followed up several times to make sure we are happy with our used car purchase. I strongly recommend working with him. Javier along with Brad, the General Manager, strive to uphold the GurleyLeep name. I will definitely look forward to working with them in the future!

Mi
Review №64

The finance department misrepresented the “wrap around bumper to bumper warranty” when they omitted the fact that I would be financing an extra $3450 for said aftermarket bumper to bumper warranty. Only upon trading the vehicle in six months/3k miles later, did I find out I was in fact charged/financed for an aftermarket warranty. The general manager and the finance department both responded by stating; “well you signed the papers”, I sent an email to the general manager requesting documentation of the “deal” on the vehicle and left a voice mail, no response. When the pay structure of the finance manager is incentivized (meaning they benefit financially) to up sell warranties, its no wonder they omit or misrepresent material facts. Had I known I was being charged for this extra warranty I would have declined. This is shameful behavior expected from a no name shady used car lot.

Ch
Review №65

Wonderful experience from start to finish. Michael Majerek did a fantastic job in helping us decide on which vehicle suited us best, going through the dreaded paperwork effortlessly and efficiently, and finalizing our decision. We test drove numerous vehicles and decided on the 2020 Murano Platinum! We love it and will be a forever client!

Ro
Review №66

I took a extra rim for new tires. And kept one rim that was scuffed up with tire. Ask them to put in back so I could save it . When I pick up the wagon it was dirtier than I left it. So I asked to wash it. He was nice and did it. I look in the car and the tire was on the back Seatand smashed box. Not in the box. So I put box and tire in the back hatch. I was not very happy. Doesn’t seem to be so professional no more. 2 days I had to repeat what I wanted done. Like he forgot. I didn’t say anything one time. Because my wife took it in. For a oil change. And I didn’t notice. But there was a cover over her lock and it was missing. It was the color of the car gold. So now I watch everything. Sorry I have never complained before anywhere.

Di
Review №67

Mike Majerik extremely patient and over the top in finding just car I wanted. Shanna at the desk friendly and helpful...in fact everyone was.

St
Review №68

Great buying experience from Nissan!

Ru
Review №69

My experience was EXCELLENT! The salesman Philip Hall that assisted my husband and I worked with us and our budget, along with his management team. It was the easiest and most fun Ive ever had buying a car. I will not be going anywhere else!

Ti
Review №70

Oil change was done as well as allignment and tire rotation. I get my vehicle back and notice that my brakes have a grind to it in the rear and my front left shock is creaking like jt needs replaced.... a multipoint inspection should have been completed as well.... if that’s the case how is it that it was not noticed for either of those things? It is very frustrating to specifically deal with the dealership on the service side. Not only did I get up charged on my vehicle when jt should have been 19999 it was bumped to 24k almost and that was t fixed.... now I have to deal with outside sources for repairs as I can’t trust jt will be looked at correctly.

Br
Review №71

Was having issues with the front end of my rough, took my SUV in for repairs and the service team went over and beyond finding and fixing my suv...my machinac even stayed after his shift was over to finish the job on my Rouge and to be honest you dont ever get that kind of service elsewhere...wish I knew his name. But that next morning my machinac test drove my suv and soon after I was returning my rental and back into my Rouge. Thank you Gurley Leep Mishawaka Indiana. You guys are the best. !!!! Keep up the awesome service. Will be coming back if I ever need any service help.Brenda Chipps2018 Nissan Rouge SV

Tr
Review №72

Bought Infiniti QX60 Joel was an excellent salesman and the sales manager was very generous. They both stayed hour and half after closing on a Friday night to finalize the deal. Highly recommend

Kr
Review №73

They got my interest rate cut in more than half. Got everything i asked for in a car.. cheaper payments as well. The service was great thank you Javier!

Me
Review №74

Looking to buy a vehicle, go to Phillip Hall at Gurley Leep Nissan. Amazing salesman, he will go above and beyond to help you for your needs. Very nice and friendly and not pushy. I highly recommend going to go see him.

Ka
Review №75

My boyfriend and I bought a car here recently from Javier and the service was amazing. Javier was awesome at answering all of our questions and putting us into the right car! I recommend going to Javier for friendly and informative services.

Ca
Review №76

Friendly staff, knowledgeable service reps, flexible service appointments, professional experience. Thank you Gurley-leep!

Ga
Review №77

Joe went above n beyond to make me happy

Me
Review №78

Phil and Mitch did a wonderful job! Was great doing business with them.

Me
Review №79

Met with Bob and he was very knowledgeable about the Nissan Armada we were interested in. Was able to help make the purchase happen by giving us the time we needed to leave grab a bite to eat and discuss the purchase. We returned to confirm and finalized the deal the following day. Thanks Bob! We love our Armada❤️

Al
Review №80

Great place! Javier and Brad took really great care of us. Highly recommend starting here when shopping for your next vehicle from a satisfied customer!

Re
Review №81

Jacob was my contact and his availability, and kindness were extremely exceptional. I fealt I was deceived into getting more money out of my service. I was told 2 sensors were out and my alternator tested ok. So I agreed to get the sensors replacedAfter the sensors were replaced and $853 later I recieved a call that my alternator was not testing high enough. I didnt want to get it replaced there because I no longer trusted their service. Which was the problem from the start. Approximately 150 miles later I came into the same issue my car stopped. Also Gurley leap didnt honor a different nissans coupons. I will insure to take whatever steps or losses to not come to that establishment again. Even if Gurley-leep is closer.

st
Review №82

Scheduled online oil change and tire rotation. The process was very easy. After scheduling I immediately Was contacted and asked about needing a ride while getting service. I arrived, got right in and waited. Coffee and WiFi made it easy to wait. The people were very friendly and helpful. While I was waiting I received a text message from service department telling me if there was anything I needed or if I had questions to just text. Thank you for a wonderful and easy experience.

To
Review №83

I loved how efficient they were. Jacob kept me updated the entire time! He also physically showed me the issues with my car so i could fully see what was going on. That was great.

An
Review №84

My daughter and I came to look at a few cars and a young man Javier helped us out and was very nice and helpful! He made her first car buying experience a great one!

Wa
Review №85

Very friendly and efficient.

De
Review №86

I have had many friends and family work with Michael Majerek when buying there cars from him at Gurley Leep. Everyone of them have had amazing experiences and only good things to say. When I am in need I will definitely go to Michael.

Ma
Review №87

Mitch sebastian and Shane Orr did a wonderful job with our Nissan purchase.

Mo
Review №88

Had a chance to test drive with Mike Majerek! He was so polite and very informative.

Ro
Review №89

Salesman Joel Que and Sales/Finance Manager Mitch Sebastian were a pleasure to work with and did an outstanding job in making this Lease transaction as quick and painless as possible. Got the vehicle I wanted, equipped the way I wanted and at a price that was within what I was willing to pay. Thanks to all involved. Great job.

Sa
Review №90

Joel Que was great to work with!

Tr
Review №91

Lynn was so friendly and helpful. She responded quickly to requests for updates. I really enjoyed the fast service, especially since I had just purchased the car and wasnt expecting any issues.

Ro
Review №92

Lynne is the best! Very professional, and she did a great job, keeping me informed about what was going on.

Ta
Review №93

Everyone was super helpful and took my individual needs into conidiation when helping me buy a car.

Th
Review №94

Great people. Didn’t wait too long as soon as I arrived they took my vehicle in and started working. On time and did a good job.

Sh
Review №95

They never disappoint. I know what problems my car has and cost of repair or maintenance is given upfront. No surprises. Dave & Lynn are usually my main phone contacts and both are professional and customer friendly.

Do
Review №96

Christian was the man! He made my buying experience wonderful. We bought a beautiful 2008 Ford Taurus X. Everything went smooth and he really listened to what I needed. Thank you again for a wonderful experience. I would recommend Christian to anyone looking to buy!

Kr
Review №97

Great experience with my first oil change on my 2020 Rogue!

K
Review №98

Excellent all the way around. The whole team did a great job. Dakota deserves a raise!!!

Eb
Review №99

I purchased a car less than 2 months. I took my car in for service and was told there was an issue with my brakes and rotors. After that I get this quote for almost $400!!! With no understanding of why I would need to pay anything!!!! Gurley Leep prides themselves on this check point of the cars, however that was missed!!!! And when I spoke to the sales person, I was told drive the car and do what makes me feel comfortable!!! Seriously!!!!!!????!!!?? When I picked my car up it is making more noise than before!!!! This is ridiculous!!!

Sh
Review №100

I DO NOT RECOMMEND YOU PURCHASE A VEHICLE AT GURLEY LEEP NISSAN. I bought a Nissan Rogue on 10/14/2020 from David Colvin. When I was looking at the car I noticed some spots where the paint was chipped. I asked David if they could get me a paint pen to touch up the spots, he said sure. Upon signing the paperwork David told me the paint pen would be ordered and he’d call me in a couple days. It’s been over 3 weeks and I have not heard from David. I left multiple texts and emails and he will not reply. They make promises and don’t follow through. Don’t buy a car here. VERY DISAPPOINTED!!!

Information
72 Photos
100 Comments
4.4 Rating
  • Address:5210 Grape Rd, Mishawaka, IN 46545, United States
  • Site:https://gurleyleepnissan.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 574-277-5800
Categories
  • Nissan dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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