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Boost Mobile
1992 1st Street A, Moline, IL 61265, United States
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Boost Mobile
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Tr
Review №1

Excellent service. I needed a new phone. On 1st Street Moline Boost Mobile Mike helped me. He was very knowledgeable, efficient, and friendly. I really appreciate the service.

Gl
Review №2

Dont go there. The workers stole my debit card info and tried purchasing something. Luckily my bank sent me a text asking if I purchased something and I replied no, they put a stop to the purchase, and then I had to cancel my card and order a new one. Best vet is to go to another boost mobile location other than the one at city Plaza in Moline, IL, you want to buy something from boost mobile

Se
Review №3

Ive been to aot of Boost Mobile stores and never get service like this. If you need help ASK FOR ANTHONY! Thanks bud, love my new phone!

Ro
Review №4

Thanks so much Anthony for helping me with my new phone!

ad
Review №5

The guy there was awesome and super fast. Any other location Ive always had a huge issue after leaving. Go here fs

Fl
Review №6

Luis was very helpful and when I come get the other phone hell should still be here

na
Review №7

Luis is the best customer service sales person. I have ever had there. Thanks for hiring him

Be
Review №8

Anthony was very honest and transparent when helping us port over, gave us directions street by street on the phone since I dont have GPS and even stayed after close helping us get set up with all my old contacts and pictures!

As
Review №9

Thanks so much for helping with me and my Daughters new phone Anthony!

Am
Review №10

Got a new phone added another line and got an issue taken care of quickly. Thank you Hamad for going the extra mile and taking care of all my questions and needs.

Ro
Review №11

Thanks Anthony for helping fix my car bluetooth!

Ba
Review №12

Anthony was so helpful getting all my stuff from android to iPhone, I’m not too phone savvy so I really appreciate the help!

De
Review №13

Luis was very great sales men and had mr smiling tye whole time will come back anyday

Lo
Review №14

Derek gave me an amazing deal on the s20 from the LG style 5 I had so please come see him in moline

de
Review №15

Thanks so much Anthony for helping me port over!

Ma
Review №16

Thanks ao much Anthony for helping me port over!

Re
Review №17

Thanks Anthony and Luis for helping me upgrade my phone!

Au
Review №18

Ive had great experiences with Boost Mobile. They made the necessary adjustments when our Hotspot was acting up in our area and are always quick to offer the best deals. Sam is always a pleasure to work with and he makes a usually stressful situation practically painless when needing to replace or upgrade a device.

Mo
Review №19

Thanks Anthony for helping me port over!

Le
Review №20

Thanks for getting me get back into my Google Anthony

Ma
Review №21

Eric has the best customer service. He helped us when we couldnt get our questions answered. Eric can handle multiple customer at the same time, without get frustrated. Now a days its hard to find this quality in people. He is very polite and honest. He helped us pick out the right phone for our family plan. We will be coming back to this store for all our phone needs. It only lets us do 5 stars for the store but eric should receive 10 stars as a person. The store thrives because of the best people you have working there.

Ti
Review №22

Thanks for helping me with my new phone Anthony!

La
Review №23

Thanks so much Anthony for getting me a great phone within my budget, I thought I was gonna be screwed after breaking my phone!

Se
Review №24

Derrick did a amazing job at helping me get my phone working

Th
Review №25

Thanks Anthony for helping with the new phone!

St
Review №26

Trina is real good. She has excellent service. I am happy to be back on the boost service. Thank you for all your hard work. We need more people like her in this world.

Ma
Review №27

Derek was the sales rep that helped me get and set up my new phone! Great customer service and so helpful. Definitely coming back and asking for him if/when I need anything else! 😊

Me
Review №28

The best customer service Ive ever experienced with Trina on the 1st day and Eric yesterday. Need help I recommend the Boost store by Jewel Osco. They are the best!! Thanks guys!!

Ro
Review №29

Katrina is the best she has been keeping me updated on the iPhone 11. She really takes great care of her customers. She is my go to retailer. I really appreciate her trying to help me get my iPhone 11!

To
Review №30

I came in Christmas Eve & Estella Vasquez helped me. She was very knowledgeable of Boost products & services. She was also very professional in the way she maintained the flow of customers while she helped me figure out best phones & plans. I am a Sales Manager & I was very impressed with her & how she managed the store. Needless to say I bought 4 phones/ plans. 5 Stars for her & the store. I would confidently recommend Estella & Boost to anyone!

Te
Review №31

Anthony was so helpful, he got my mexico calls working and got me a new case and screen protector since mine were so old. Gracias!

ch
Review №32

Was upset about my services & they got it fixed in a reasonable amount of time. I also was able to leave with a new phone, great customer service!!

St
Review №33

The manager Anthony was a great help getting all my old stuff set up on my new phone!

Ch
Review №34

I had to get a new phone when I got to boost it smelled so fresh and Holly got me hooked up with a really sweet new phone she was able to get both of my Google accounts back all super fast. Shes amazing at what she does. I recommend coming to this store!

Te
Review №35

Sam and Moe are Great! They were so patient and helpful!! This Boost Location is the Best!!

Ni
Review №36

I came in with my husband looking to get us new phones and Amanda was so helpful in getting us started and ready to go! She was so nice and was very patient with us both. I’ve never had such a great experience getting a phone before as I did with Amanda. She didn’t bombard us with all the expenses but rather eased our minds and joked with us.

An
Review №37

Trina was a great she answer all my questions . Also provided wonderful customer service to me. I left happy and got what I needed.

jo
Review №38

Holly was my sales rep. She literally was able to get me all my information from my old phone that was completely crashed. She went above and beyond. Best in the country! I will return for my accessories and future business

Ar
Review №39

I was having a horrible experience with my old service provider Metro PCS. She was with a customer she greeted me right away. As soon as she finished with her customer she helped me port my number and a new A20. I am so pleased with her customer service. I would tell everyone to go to her to get assists.

Gr
Review №40

Wonderful experience! Excellent customer service! They go above and beyond for their customers.

Ak
Review №41

Sam is the man, I went to him to fix my phone and he tried his best to fix it and it seemed impossible to fix it cuz that hotspot for this phone wasnt working so he fixed it and now i am gonna tell my husband to get an upgrade for his phone from him because he is such a sweet and good guy and gives the best customer service.

Pa
Review №42

Amazing people here at Cityline Plaza Boost Mobile! The guys went above and over what I expected. They called my previous carrier and helped get my account information and help switch all my data to my new Boost iPhone 7! Best Boost Mobile store in Moline period! These guys know what’s up and how to take care of their customers! I’m willing to travel and pass the other Boost Moline stores to come here and see Katrina! She is excellent!

ca
Review №43

I just got a new phone from Holly she was so helpful and informative about getting my new phone setup. Literally did everything for me. Great store

Ja
Review №44

Couldnt ask for better service!!!!!!! Absolutely amazing staff. The guys are amazing, Estella was amazing.. the store manager is more than accommodating to everything!!!!!! Highly recommend °°♡

Co
Review №45

Sam is really nice he hooked me up with a new phone and gave me good service.

Br
Review №46

Hey guys,I definitely wanted to take some time to post a review on my experience at this particular Boost Mobile location. What brought me into the store originally was to upgrade my Iphone 6s to a new Iphone. When I entered the store I was greeted by Katrina and Suihen. Katrina sold me on the Iphone8 plus.I appreciate the help she gave me when it came to product knowledge on the phone, However my intention was to boost up you only have to put $1.00 down then they add $33 to your bill each month. the phone retails at $449.99 on the Boost mobile website I asked if thats the price that would be honored in the store. Katrina said it would. When I asked what the total pay back would be on the phone she stated I would receive a email shortly explaining the details. Which I never did. Also I needed a new phone case for the phone and I asked Katrina the price she said it was included with the purchase of the phone. My total leaving the store came to $150.00 I repeatedly asked how we went from $1.00 to $150.00 she stated activation, taxes, and boost up cost.... OK cool. When i got home I realized I was charged $64.00 in accessories I never asked for, also was told it would be included with the phone purchase. Also I was charged full price for the phone which is $549.99. I called boost customer service to get some clarity and get this issue resolved and I was told when using Boost Up and doing payments you do not receive the promotional discounts offered on phones you have to pay full price. This is understandable. What isnt is Katrina not being up front and honest when it comes to the terms and conditions of using boost up, also lied about the phone case being included. All for a sale. Had all this been explained upfront I wouldve saved myself $100.00 and just bought the phone out right. Do not use this fraudulent location they clearly use any sales tactics to con you into spending unnecessary money. Please visit another location when deciding to switch phone providers, repairs, upgrading, etc......

ro
Review №47

Andrew and Moe are awesome! Come see them for deals! Oh and they gave me a $25 account credit just for joining!

Ka
Review №48

Katrina is very helpful and gets the job done the right way, efficiently and quickly!

th
Review №49

I so realy happy with Boost mobile & I so happy with her helping shess Trina. 😀 She made me really good!!

An
Review №50

Sam is really helpful I got an upgrade and he brought all my data to my new phone and he gives such a nice customer service. Thank you!

Gr
Review №51

Best phone store in the quad cities! Stop in and see Katrina!

Wi
Review №52

Great staff Katrina really goes the extra mile with customers.

Je
Review №53

Beautiful experience. I ported my number and for a second phone free! Only place to shop for a boost phone in Moline. All the other stores can close.

Em
Review №54

Holly activated a phone for my daughter and did amazing! Super sweet and informative.

Za
Review №55

Katrina is so awesome I will definitely be back!!

Gr
Review №56

Best service Ive ever experienced.

no
Review №57

Great looking store with awesome customer service. Very clean and professional looking. My go to Boost store!

Oz
Review №58

Best cell phone store in town!! Great customer service!!

Yo
Review №59

Holly was very helpful she was very knowledgeable about my phone I thank her

Ky
Review №60

I feel like these guys went above and beyond to help me. I got screwed by buying a stolen iPhone from Craigslist. They were able to get the account situated. Matt and Hammad are my new go to for all my phone needs. The Boost next to BP on Avenue is the Cities was closed. So I found my new phone spot! City line Plaza!

Br
Review №61

Holly was my rep !!! And she was amazing, she made starting a new service so easy

Sa
Review №62

Holly was amazing and did an an awesome job with helping me find a new phone for my boyfriend

Ke
Review №63

I would definitely not recommend this place to anyone stay away from there.. They try to sell you stuff for your phone and when you get home and it doesnt work for it they will not give you a refund... All they are after is your money and they dont care how they do it..

Ho
Review №64

Love going into that store Estella the lady that works there is so sweet and helpful

Mi
Review №65

Very helpful with my phone plan. Holly is fantastic!

Ma
Review №66

Just got the coolpad and case from Derek up there .if you need a new phone go to him and hell get you taken care of

An
Review №67

RAND SPANKING NEW LOCATION! Ultra modern, great deals, helpful staff!

Ta
Review №68

The nicest Boost Mobile store Ive been to in Moline!They also hooked me up with a free bluetooth speaker! I will be back!

Jo
Review №69

Holly gave us fast and efficient service. This is the only store i go to.

Ke
Review №70

Fun staff! Very helpful!

Ca
Review №71

Love it n the 3 day plan

me
Review №72

Katrina is very helpful and friendly

Ha
Review №73

These guys are legit! Amazing deal on my new iPhone!

To
Review №74

Holly was a life saver! Got me hooked up

Ko
Review №75

Got me a phone case due to my phone company not havibg a good selection...

Gr
Review №76

Great fast service

Mo
Review №77

Bad place to go and most of the reviews are fake in here

au
Review №78

Store never actually open when its supposed to be

KM
Review №79

Trash service

Ma
Review №80

No

Information
14 Photos
80 Comments
4.6 Rating
  • Address:1992 1st Street A, Moline, IL 61265, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001ZR4JpAAL
  • Phone:+1 309-524-4765
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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