My new audiologist was perfect. I have somewhat of a professional audio background which gives me an advantage in the tuning process, and he was more than helpful in helping me dial them in further.
Ive been noticing hearing loss and was concerned about it. My hearing loss was confirmed and I was able to get immediate help. I didnt have to wait on my hearing aids to be ordered. I hear much better now.
Very friendly and professional easy to talk to, get you in and out quickly. Love them I will recommend them to family and friends, even church members!!!
Drs are friendly and patience,its more of a family evirment
The staff is always professional and very helpful. They keep me up to date on current technology and care of my hearing aids. They work around my schedule.
Fast, polite, helpful staff. Very knowledgeable. Excellent experience.
If you are in the market for purchasing hearing aids, I highly recommend that you consider purchasing them from Pattillo Balance and Hearing Center. Customer service is GREAT. Mr. Fred Turner is very personable, professional and extremely knowledgeable about improving hearing loss. Through my interactions with him, I have found him to be truly dedicated to the hearing profession. He thoroughly enjoys his work and strongly believes in customer satisfaction. Mrs. Victoria Wiswell, the Patient Services Coordinator, is very friendly and competent. She does an excellent job of making sure that I can come in whenever I need help with my hearing aids.My hearing aid purchase in 2019 was the second purchase from Pattillo. I followed Mr. Turners advice the second time around and purchased the type of hearing aids that he recommended from day one. I am now wearing the behind-the-ear hearing aids. There is no comparison to the in-the-canal hearing aids that I chose on my own some years ago because I have profound hearing loss. I can truly attest to the fact that I am hearing and understanding much better. My quality of life has improved significantly. I now realize how important it is to listen to and to follow Mr. Turner s recommendations and expertise because he knows and wants exactly what is best for the customer.in closing, I highly recommend the Audibel hearing aid. Having worn other brands in the past, I have been most satisfied with this brand. Also, it is important to know that your warranty will be honored with superior customer service. Mr. Turner and Mrs. Wiswell are the BEST and are indeed GREAT assets to Pattillo Balance and Hearing Center.
Always professional and nice. Able to get in quickly when I have a problem. Problems are always resolved quickly. Nicest people you will ever meet.
Friendly and prompt. Service was quick and clearly understood. Very satisfied with my experience.
The local office here in Montgomery, AL is wonderful!! NO complaints at all. They are very compassionate about the customer. Fred is very courteous and his compassion for your well being is displayed every time you see him. He will work with you and the aids as much as needed until you are satisfied. I would definitely recommend this office to anyone.
I am so glad to have entrusted my hearing needs to Pattillo! I have been a customer for a number of years and could not be more satisfied and appreciative of the kind and sincere help to bring my hearing to the best level possible.
Very friendly and professional. A very positive experience.
Outstanding patience and courtest during a truly trying period.
Fred is very helpful and easygoing. I like to go to pattillo hearing
This is my second trip to Pattillo for hearing aids and I have to say the service and support continues and my hearing continues to be better. Getting the new and upgraded hearing aids have made a wonderful change in my life. My husband is no longer asking did you hear me...and the TV and other things are lover then they have been in years...Fred does a wonderful job of fulfilling your needs and helping you understand the differences between the types of aids. thank you Fred and Betsy for your great care of your clients.Vickie Ham
Kudos to the incredible Fred Turner and the extraordinary staff! Fred has a great passion for his profession and stays involved in the latest technology. He treated my husband, Tim, with the best and most modern hearing devices. Unfortunately, he completely lost his hearing and Fred was there for us all along the way. Thanks be to God and Cochlear Implants he can now hear again. But that is another review. Anyway, my husband loved working with the great people at Patillo Balance & Hearing in Montgomery AL.
Great service!
This is more of a reply to your wonderful offer I just received (well, a couple a days ago), Im a bit slow as you may or may not know. Im joshing a little. Anyway, my situation - I have no money at this time. Been helping my sons for quite a bit of dough. Sickness (bad insurance) and a home repair. Oh, plus, I cant even find the ones Im suppose to have. Whether I use them very much at all. But theyre missing and I know there some - hiding under something.Ok Ok - Im finished.Best wishes to you Fred and Betsy - may your ad bring great results. Ill stop by when Im in town for my cancer radiation checkups.Your friend out here in the county,Garry
My experience was great, very friendly and knowledgable staff. Most helpful and I was very pleased with everything. I would recommend them to anyone. My follow up visit was great also.
Staff is excellent. Friendly, competent, cooperative & helpful.
Fred is like the Uncle that couldnt do enough for you. Hes very precise, not aggresive and is truly interested in aiding you in both your BALANCE and of course your enjoyment in hearing. Weve been with Pattillos for 5 years now and even now, we get calls as to how we are doing, do I need to have a cleaning or an adjustment or any questions for him?Go see Fred and Betsy...Garry
The staff was very friendly and helpful and I was assisted at the very time I was scheduled, so there was no waiting.
Friendly service what more could you ask for.