Kim. In parts ? Found a carburetor part for my Snapper 360Z 52 Inchs -;Briggs & Stratton - Nikki Carburetor.I wont waste any more time, trying to figure out, why the nearest snapper dealer wanted me to travel almost 30 miles - with a trailer and a mower - burning up all that gas - all that time.Kim didnt insult me by asking me to bring the mower.Personally? I think Kim is just smarter. Willing to help out, another person.

Timothy Fredrick is very responsive knowledgeable and best equipment sales experience I’ve had.

Got my first zero turn here, and I really like it. Thats probably because Rick took the time to match my yard to the right piece of equipment. I like this location very much, the folks are kind.

My first time doing business at this location, and I will now be a repeat customer! Excellent customer service - they took the time to help me find what I needed when what I was looking for wasn’t in stock!

If u are in the lawn mowing business u want to have reliable professianal maintenance on your equipment. Mark provided quick diagnosis of my John Deere 115 so i could prepare for the coming season. OUTSTANDING JOB!!

Just getting John Deere parts got to pay for that green paint

These people dont receive equipment Saturdays even if they open to 1 PM . Not a good place to make business with.

Awesome dealership to unload at,good people got me unloaded fast....

Came in looking for metal toy tractors. Had a great display so we were pleased...and so was our three year old grandson!

Very helpful knew what needed .thank you

I called this morning to see if they had a part, said they were busy they took my number and said theyd call me back. I called back after an hour and 10 minutes later, still busy said they would call me back. Its been over two hours now and never have I gotten a phone call back. I guess they didnt want my business.

Good customer service!

Great folks. Will attempt service on tiller that they dont sell

Little pricey but always takes good care of their customers.

Helpful staff, they were able to help with my Honda mower and got it up and running again without issue.

Great place to do business

Customer service is nonexistent at the Montgomery location I had to deal with buying parts on a few occasions and its like they could careless. Much the same attitude as when at McDonald’s. With this being to only JD dealer in the area it has me looking at other brands no more green for me

Awesome Customer Service!!!@ would recommend that anyone go for all your John Deere needs.

Great friendly service, reasonably priced, equipment ready ahead of schedule. Will definitely purchase my equipment from SunSouth!

The sales staff are excellent along with the service department. Would recommend to everyone.

They treat you like family. Really good people.

Horrible Service Department!After numerous attempts to get the service department on the phone, I finally got through and unfortunately decided to drop off my mower for repair. A week and a couple follow-up calls later, they still dont know what is wrong with my mower. A couple days later, Im told its the auto choke in the carb although there is a choke on the handle. A few days later, they are still waiting on the Honda parts rep to call them back. Next day, Im promised an estimate; I hear nothing. I call the next business day (Monday) when Im told i will have an estimate by the end of the day, but I told them if I didnt hear back that afternoon (2+ weeks later), I was picking my mower and not paying the diagnostic fee. Do you think I got a call? Nope. At least theyre consistent. I picked up the broken mower the next day without paying. I would avoid this place, for service, like the plague.Also of note, they do not use computers to document your equipments problem, part number, or your contact info; they use a small notebook. While Ill appreciate simplicity, I expect a business to be organized--not this service department!If I could give zero stars or even negative, since my mower carburetor gasket was ripped during diagnostics, I would.

Parts department does a great job getting you what you need

Great like always. Everyone is very pleasant and friendly.

Enjoyed making a machinery delivery there staff was exceedingly helpful and willing to go the extra mile to keep me moving

Usually order the correct parts

Excellent service ... great experience at the service parts counter

I have always found the parts department staff very helpful

Friendly and helpful. Well stocked with parts and accessories.

They picked up my John Deere lawn tractor for servicing and brought it back to me when they finished. They did a good job on the repairs.

Awesome place..great folks

Called for parts and was put on hold for 27 minutes and then told everyone in parts was tied up and they will have to return your call.

So on 11 Aug 18 I bought a JD riding mower (E100) from Lowes. Prior to this I physically visited SunSouth to purchase a mower but was told that I would need to go to a place like Lowes or Home Depot. I used my mower 3 times and noticed that the engine was leaking oil. On 29 Sep (when I noticed the leak), I called Lowes since I also purchased an extended warranty. They said that they would have someone come out to pick it up and that they would call the day before they were supposed to pick it up (scheduled for today 4 Oct) and give me a time. They were also supposed to call the day of pick up to let me know they were on the way.Still havent received a phone call and it it currently 4:21 pm. They close at 5 pm. My wife called Lowes back today at about 3:40 pm and they said they would contact them again and if we didnt hear from them that Lowes would call someone else.Needless to say, I am NOT happy at all. I dont know about all of the other experiences, but so far mine is terrible. I will update if I get a call. Hopefully they can redeem themselves and get more than one star. I would give 0 stars if that were an option right now.

Dean at Montgomery Sunsouth was a real life saver on a part that I needed for my 5400. THANK YOU. Would recommend them to anyone.

People there or extremely knowledgeable and helpful

Very good service and good people are great service

Great customer service

Great work for me

Little dirty and unorganized.

Its our local John Deere dealership.

Great customer service

Helpful people

Very knowledgeable staff

Gave me the wrong parts

You need parts for your tractor they got it

Great rental

Customer service was terrible

Great