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Metro by T-Mobile
247 E Plaza Dr Ste A, Mooresville, NC 28115, United States
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Metro by T-Mobile
Comments
Gl
Review №1

Randy and Daniel were helpful. I am a tech dinosaur and they made everything smooth as butter and helped me get a new phone!! Would surely come back to these guys and this location

Ja
Review №2

I’m am very pleased with my experience. I came in looking to get a new phone and randy was excellent as he assisted me with getting an iPhone 11. Ran into a bit of a speed bump, but he was swift in helping me figure out a solution to my problem, and in the end I walked away with a phone. His service was amazing and I would recommend any of my friends who need a phone to go to him.

Mo
Review №3

Randys service was beyond a wild experience, he was very knowledgeable, professional, patient and amazing. Would highly recommend anyone to come to this metro location. Randy is a great mobile expert. Will surely be back

Ro
Review №4

My trip to metro was terrible! Let me tell you about the lie I was told. Customer service tells me Tuesday night that because I have been a customer since 2017 and have never been late on a payment that I automatically qualified for a free phone. So I go to get it and then Im told that is not so. Well I know what I was told and if they really cared about their customers they would have done the right thing instead of saying we apologize but dont you want us to tell you the truth. Yes I do. I wanted the truth on Tuesday night and not when Im in the store to get what they said I would get. And no they did not honor what they said they would and thats not very good business!

Hi
Review №5

Great sales and service!

Am
Review №6

My experience today was fantastic! Michelle was an absolute pleasure. She was super friendly and extremely knowledgeable! I will recommend anyone whos needing a phone into metro to see Michelle!!! Thank you for all your help!

Dy
Review №7

Michelle was absolutely wonderful! Kind, personable, and got what I needed done fast and effectively. Left smiling. 10/10 will be back

jo
Review №8

The sign says they open at 10 but its 10:40 and Im still out front and theres NO way to contact anyone. I just need my phone switched over and Im late for work. Ahhhh!!!

Jo
Review №9

Michelle got me in and out with exactly what I wanted! No hassles no BS. I would recommend everyone! Thank you Michelle

Vi
Review №10

Great experience with michelle she was quick curtious and efficent

Ki
Review №11

The customer service was awful she showed no concerns about helping me at all

El
Review №12

AVOID THIS BUSINESS - AVOID THIS BUSINESS AVOID THIS BUSINESS - AVOID THIS BUSINESS AVOID THIS BUSINESS - AVOID THIS BUSINESSZERO STARSTerrible Place. AVOID . ALL ADVERTISEMENTS BY METRO PCS ARE SCAM - FALSE. This store refuses to HONOR any prices stated by Metro. I was told directly by Metro Pcs I can upgrade my phone for $0.00, When I go into the store the RUDE asian girl could care less and said NO in a very rude manner. They wanted to charge me $180 for a phone that Metro Pcs says in text WILL BE FREE.... WTF. AVOID THIS BUSINESS - AVOID THIS BUSINESS AVOID THIS BUSINESS - AVOID THIS BUSINESS

Ji
Review №13

Very rude young lady...sorry you had to open it was your opening time at 10am

ni
Review №14

The staff Is great but when I try to call no one ever answers the phone.

Ja
Review №15

I loved the sales representative they was patient and also generous understood my budget. And help me get it to a plan that fitted my needs. Also very friendly environment

Am
Review №16

The snaggled tooth girl that was working today was very nasty when we wouldnt buy the phone case and the screen protector all we wanted was the phone. She said I will not sale u this phone without the case... U could clearly tell that she was high and trying to get money for her next fix... So sad that they have someone working there like that... BEWARE DONT GO THERE

Eu
Review №17

Knowledgeable staff & only cell service Id purchase.

je
Review №18

Metro service sucks,there workers are rude. I wouldnt recommend them to my dead grandma..

Ka
Review №19

Great management! Jasmin is the best!

da
Review №20

Bad service

Ke
Review №21

Metro is the best service around!

Mi
Review №22

Wonderful service

Mo
Review №23

I wouldnt recommend metro PCS to anyone Ive had to get 3 phone in 2 months and now my phone is completely out cant receive a phone call back paying for 4 lines and only 1 line can be use this is BS

ro
Review №24

Never pick up the phone

Br
Review №25

Awesome customer service

It
Review №26

👎 bad service

Al
Review №27

They charged me for items without my permission and they did not give me the original charger of the cell phone I bought

Information
4 Photos
27 Comments
3.3 Rating
  • Address:247 E Plaza Dr Ste A, Mooresville, NC 28115, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 704-696-8994
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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