Diana did a terrific job today renting me my storage unit ! Quick, east and super friendly. Highly recommend. Thanks for your help today. It is appreciated.Greg S
Diana was really nice and help us through the renting process, even though she was about to close.
Diana was very professional and courteous. She communicated good information and answered any question I had. She represents Public Storage very well!
I was nervous about getting storage for first time but Diana was super helpful which made it easy! Good experience & would recommend.
Diana has been so helpful with me and my boyfriends units. Needed to switch sizes a few times and she was able to do it with no issues. Thanks a bunch!!
Diana was great!!! I will definitely refer this facility to friends & family.Thank you Diana
Diana was really helpful. Thanks, will recommend ppl to go there.
Diana went the extra mile to get us transferred into a smaller unit, which we needed quickly. Thanks for taking the stress off of us, Diana.
Diana is instrumental in me getting on contract and settled into my storage unit. She was helpful in understanding the billing etc.
Diana was extremely helpful and so pleasant to work with. Will definitely recommend our friends contact her if they ever need a storage unit for long or short term.
Diana was really nice excellent customer service.
I can not stress enough on how easy and friendly Diana (& Kody) at the Public Storage on Brawley School made my move from NY down to NC smooth! Weeks prior to my move I worked Diana to assure my space and every conversation was pleasant and professional! Diana was even more awesome in person! I thank you Diana and Public for making my life changing move easy and stress free! Would definitely recommend them!
Diana was extremely helpful and went above beyond for us
Diana was so pleasant to work with. She listened to our needs and helped us find exactly what we needed.
Diana was very pleasant on the phone. Upon my arrival, she was even more pleasant . We discussed our storage needs and she offered the available options. I am now a happy customer.
Diana is beyond amazing. So helpful and sweet. Can’t recommend this place enough.
Diana was very professional and helpful in helping us decide the size unit that we needed. We’ve had nothing but excellent service. I would highly recommend using the Public Storage on Bradley School Road for all your storage needs and meeting her.
Diana is very friendly and very helpful, she done a great job for us.
Diana was very helpful and courteous during our site visits
Clean storage facility. Diana was very helpful and friendly.
I had a wonderful experience coming in and asking for information, the lady at the front, Diana, was very helpful and patient with our million of questions. She definitely made us feel like she cared about our needs. Definitely would recommend!!
We rented a climate controlled unit from Diana. She is one of the nicest, helpful people Ive met in a long time. She took the time with us being ever so patient with all my questions and was a Godsend in helping us with the unit. She explained everything about the unit, the pricing and when the rent is due and how to move out when ready. She explained that when moving out, you have to move out before the 1st of the month to make sure you dont get charged for that month. She is a wonderful asset to Public Storage. Shes definitely a keeper. Thanks Diana for taking away the stress of finding a unit.
I have been a customer for 5 years and my experience has been great due to Diana. If I had a question, Diana was my go to..if I needed anything, Diana was there to help. Diana has helped me through many sad situations with the contents of my unit & helped me more during Covid with some problems I was running into. If you have a need for storage, Call Diana as she will guide you with a smile and her knowledge.
Diana was an absolute pleasure to work with, she insisted i check out the units that she had available for the size i had mentioned and encouraged me to find out what worked best for me, after some measurements and thinking we came to our conclusion, left me with a good choice in trusting her and the company with my valuables while iam out of town. Would recommend anyone else who is in need of a storage service to contact them and ask for her specifically. We need more people like this when it comes to customer service.
Five star service for sure! BIG thanks to Diana for all her help and assistance!! We will definitely recommend and use Public Storage again. Many thanks!
I was referred to this facility by a family member. Great service! Although I could not get the unit I wanted at this time, Diana went out of her way to show me all my alternatives and was so pleasant !
Very clean space, Dianna was very helpful, rates better than nearby storage areas. Easy check in. Will recommend and would use again.
I stopped by just to buy some packing paper and Diana treated me like a queen. She was so personable and interested in how my day was going. If I ever need a storage unit, I will certainly choose this facility and request that Diana walk me through the rental process!
I had rented a 30 foot vehicle space online - the only one that showed available for my 31.5 foot travel trailer. Figured the 1.5 foot tongue space would be OK for outside parking. I brought my trailer to the PS storage site and checked in with Diane for the actual location and access of my spot. She asked the length of my trailer and she said that the 30 spot probably wouldnt support it, but I could try. After successfully parking the trailer, it was obvious that 30 foot spot was quite a stretch for the measurement of the slot (not close - probably closer to 25...). However, Diane came down and said shed see if there was a 50 spot available (nothing had shown up on the website for me.) Luckily, there was one available. The trailer easily and quickly went into the available 50 slot. Diane was a lifesaver. She handled the change in slot quickly, efficiently and happily. If it hadnt been for Dianes willingness to help, and do it with real concern for my plight, I probably would have simply pulled out and cancelled my reservation. Public Storage has found a true gem in having Diane as an employee.
Very helpful, easy renting, emails with all information, clean and accessible units.
Diana provided great service & the unit was very clean & just what we needed. The phone access was a plus.
Diana was friendly and had all the answers before I could even ask the questions.
Fantastic service by Diana have been dealing with her for three years and just rented more space.
Ive used this storage for years always clean and they have climate controlled units too
Great overall experience. Diana was a huge help and got me the storage unit I needed. Very clean and well kept storage facility. Would highly recommend.
This is my first time renting a storage unit, I have looked at other options before and the prices were outrageous. Here at Public Storage the prices are very reasonable, Diana was very helpful, knowledgeable, and friendly. I would recommend anyone looking for storage options to contact Diana.
Very nice, great experience
Diane was a big help and amazing to work with in attaining my storage unit! The price for the cylinder locks (that Public Storage makes you buy - $20 per lock) are insane! Public Storage takes advantage of the renters, which is disappointing, but that has nothing to do with Diane and the fantastic customer service she provides! The location is nice and well taken care of, so hopefully I have a good experience while renting. I know as long as I have communication with Diane all should be well.I am waiting on a price concession because multiple prices were offered, and I have proof of one offer. I am still waiting on that to be reconciled, so I will update my review if there is no follow-though. Otherwise, go see Diane and she will be most helpful!
Got the greatest service from Diana !
After calling several other storage facilities I called Public Storage and after speaking with Diana I was sure that was where I would go for my storage needs.Diana is a great representative for the Co.
Diana was extremely pleasant and was happy to help get my storage needs taken care of right before closing time.
Diana was very helpful and (most importantly), honest. She didnt make promises she couldnt keep but was able to meet our needs on short notice.
Everything went really smooth and quickly. Diane was very helpful throughout the process. They had good social distancing procedures set up which made me feel comfortable. This was a very good experience.
Diana was a wonderful help to me (even during a Tornado watch!). She was gracious and kind when I had to reschedule my reservation due to a family situation. She is very knowledgeable and made the paperwork seem effortless. I am very happy to have chosen Diana’s location in Mooresville for my storage needs.
I was a little scare, I never rented a storage unit before, but Diana was so helpful and kind. Im so happy she was there to help me and guide me through everything, and she wasnt pushy! Five stars for Diana!
Great customer service. Very courteous and accommodating due to delays in my schedule. Thanks so much, Diana!
Diana Pupp gave excellent customer service, very efficient and friendly. I felt ver welcomed. Than you, Diana!
Diana was fantastic. Thanks for doing a great job!
Diana was very helpful! Thank you
Diana was extremely helpful and efficient. She did a great job!
Excellent customer service,Dianna was very helpful
We received excellent customer service from Diana. We truly appreciated her assistance.
Fast, efficient, and courteous! I reserved a unit online and immediately got a confirmation call. When I arrived to rent the unit, Diana took great care of me and checked me in in record time! Smooth transaction all around. :)
The staff is very helpful and service was top notch especially Diana,the facility is very clean, easy to access the units, the extra services offered were explained to me in detail. I would recommended this storage unit to anyone living in the local area.
Diana was very help and knowledgeable about the storage units and answered any questions we had. She provided exceptional customer service. The storage unit was clean and ready for us when we arrived.
Excellent, friendly, professional staff! Clean and organized location. Diana has been awesome both times I needed help! Cant recommend enough!!
Professional, accommodating and efficient. We needed a unit on short notice, then had to move our date up even further. They were very helpful and able to assist. Quick to respond and very easy to work with. I would highly recommend them for your storage needs.
I would recommend for any storage needs. I was a customer for 3 yrs and my experience with the company was great. Good friendly,and professional.
Diana is excellent!
Diana and Kody are the best. From the day of placing my reservation, Diana was very helpful and knowledgeable about the units and what would work for me. She is a very nice professional person with exceptional Customer Service. Kody is also an exceptional professional person with spot on Customer Service. He upgraded my unit after the original one was rented out for the same price and then notified another store for me to let them know I would be going to their location. They are the best and deserve a raise.
We worked with Diana who was very helpful and friendly. This storage facility is clean and reasonably priced. Great value at a great location.
Diana was very helpful in picking out a unit. Location is easy to get to from interstate and clean.
Diana had me all ready and setup with the unit in less then 5min. We went down to see my unit and it was clean and ready. She provided friendly and quick professional service. Thanks so much!
At the brawley school rd location Diana was very helpful and answered all questions with great detail also had great conversation throughout the entire transaction. Overall outstanding experience.
I originally called inquiring about boat storage and Diana was very helpful in explaining availability and options. I passed by a couple days later and met with Kody who was also very helpful and professional with our need. We ended up renting the space we needed and happy with the whole quick and professional process. Thumbs up to location and the team they have servicing there customers!
Had a great experience yesterday. Diana was very knowledgeable and helped explain the paperwork.
First time renting a storage unit. Diana was very helpful. She made everything easy, showed me the unit just to make sure that it was what I wanted/needed. It didnt take too long to get the storage. Im very satisfied!
I want to send a special thank you to Diana...regarding out storage unit.My husband is very ill and our kids were going to help us empty this unit #0703720...so I stopped the auto billing of $279 per month. Meanwhile, the kids could not come this month so I needed to extend our occupancy..Diana was so helpful doing this and she also really gave us extra personal care, knowing we are just going is so many directions.With thanks, the family of William Coon...Diversified Technology...
Thanks so much, Reed, for reaching out! I really appreciate your quick response! Could not have asked for better service!
Diana was very helpful and informative. Thanks Diana!
Diana was very helpful! She took the time to show me the storage unit and go over every detail. I have not stored my property yet, but I do not foresee any issues. Do not hesitate to use this storage facility!
Diana was amazing. She was very detailed and answered all my questions. She was very knowledgeable. Amazing customer service!
Diana was a tremendous help, in every aspect! Wonderful customer service AND excellent conversation. 10/10 would recommened!
Manager very friendly and helpful. Units and facility keep neat and clean.Best price around.
Diana is awesome! Transaction was seamless! She is very friendly and did a great job!love the unit!! Great area as well!!
Cody was very professional. Highly recommend this facility.
Diana did a great job. 5 Star service for sure!!
I was impressed greatly by this storage site. Clean and organized, and with phenomenal customer service (Brie helped me and was awesome!). Really got me out of a bind today. Thank you!
I was very pleased with my experience here. I wasnt sure exactly what I should rent to best suit my storage needs, but Jessica and Deb were very helpful and able to answer all my questions. They got me set up with exactly what I needed. Thanks guys! Very helpful and friendly staff. Highly recommended.
I met with Diana to get a storage unit for my husbands work tools and she was nothing short of excellent! She showed me the unit before we started anything to make sure it would work for us. She went over everything very throughly. I would definitely recommend this facility to anyone who is looking for self storage and to speak with Diana if you get the opportunity.
Diana was very helpful and made the retaining of the storage unit easy. She reviewed everything and showed the property to make sure I was comfortable. Thank you Diana!
Diana is fantastic! This location is clean and very secure.
Diana was very helpful. It was a pleasure to work with her. She helped me see what was available so we could make the correct choice.
Public Storage in Mooresville NC is wonderful! Diana was very patient and kind. I would recommend this place over and over again. Thanks kindness goes a long way!
Diana was a great help! My husband and I had to move his mom out here from California after the passing of his dad. We needed a large enough storage space for a decent price. Diana answered all of our questions and was the friendliest, most helpful employee.
Had the pleasure of meeting Brie yesterday while look for storage since we plan on selling our home in November. She was so friendly and kind and showed us what size we would need when the time comes and all the different packing supplies we would need as well. Will defiantly be recommending this location to friends and family. Thanks Brie can’t wait to work with you again when the time comes!
We are just moving to North Carolina and needed some storage. Diana was exceptional and very helpful, not just with the storage unit, but answering questions about the area. The facility was very clean and well maintained! I highly recommend to help solve storage issues!
Kody at the Mooresville location was great. He explained everything in detail and was extremely knowledgeable. He represented Public Storage at the highest level with his customer service skills. We are so happy we chose this facility.
When I first went in here I had no idea what to even ask. Jessica and Debbie were very helpful! They answered all my questions and explained everything very understandably. They were very friendly, a smile never left their faces! It was very clean as well. Nice atmosphere. I definitely will return!
Good experience all the way around. The call center lady was easy to deal with, she gave me a couple options and signed me up. Dianna at the store was great, really friendly. The unit was clean and ready to go... I have no complaints, this is my 3rd go around with Public Storage and each time make it easy and quick.
Had the pleasure of meeting both Kody and Brie on separate occasions. These two employees are so wonderful to work with. They went above and beyond on making sure me and my husband got the unit we needed. This storage facility is always so clean and the staff is so wonderful!
We are in the process of selling our home. We needed a storage unit to place our belongings until we found a new home. Diana was so helpful with the information and service! Very sweet lady. Really enjoyed talking and doing business with her!
This location is absolutely amazing. Great friendly service. Brie, in particular, helped a bunch with knowledge of packing supplies and how to correctly store my items.
Diana was super helpful and friendly in setting me up with a storage unit. She was super diligent in on making sure I had everything I needed when I moved in. She made my first storage unit a success!
Kody was awesome! He made it a very fast, easy, and simple to get everything handled to move in the unit.
Purchased some boxes and supplies. Diana was a great help! Got what I needed quickly! Awesome service!
Came to this location to view some storage units for my parents who are moving here from out of state at the end of the month. Met Brie one of the managers at this location and she was such a pleasure to work with and very knowledgable. Showed me some different sizes that will work for what my parents plan on storing. Thanks again Brie for your wonderful customer service!
Diana was very polite,courteous and friendly. She was very professional. Still friendly on little sleep night before
First time using a storage facility. Ms. Diana was great to deal with on my first day. She was knowledgeable with the paperwork and had it completed quickly. Showed me the property and the spot I wanted to rent. I was very satisfied with my initial visit and every visit afterwards.
Excellent service! Diane was extremely helpful and courteous. She was accommodating when I couldn’t make my scheduled appointment due to illness. I would highly recommend this facility for storage needs.