The staff have been amazing to work with over the entire time I was a client. While I hope to not be in the position to need another storage unit, if I do I will be coming back. Thanks to all of you!
Jenna was so helpful she assisted me with anything we needed. She showed excellent hospitality. Her professionalism exceeded expectations. The property was immaculate. The security standards were above and beyond standards. I highly recommend this storage facility and know that anyone who goes through this storage facility will be in good hands.
Needed storage to move my things. The staff here is great and they have good prices too. Thank you for helping me out in this much needed time. 5 stars.
Dont be fooled, they raise the rent every six months to a year
Really easy, great service. Tamara cleaned my unit and had it ready in minutes. Very awesome.
I moved in online and expected that the process would be a pain in the neck, but it was so easy! This storage facility has great prices and awesome customer service representatives. Jenna and Tamra answered all of my questions over the phone so I could easily locate and access my unit. Thank you both! Would reccomend!
Great group of employees. Excellent service and very prompt. Greatly appreciated.
Great service. Staff was very polite and extremely helpful and courteous to my needs.
Tamara was so sweet and helpful. Move in process was seamless.
I wanted to give praise to one of your employees...Jenna! I needed storage immediately and Jenna made my visit and rental purchase a smooth and easy experience! I am happy that you have a really nice employe and is very knowledgeable! Will be a repeat!! Thank you
I really enjoyed the professionalism when i was there to rent out a couple of storage units. Very nice staff. Jenna was great to work with.
My name is Carlos Jimenez. I wanted to share some thoughts about two of your employees. Tamara and Jenna have been extremely helpful and professional. Their assistance and caring for my difficulties at this time has made it much easier for me to resolve the issues I’m currently dealing with. Their knowledge on how to address my situation was extremely helpful. Also their professionalism to their job was outstanding. If you have any questions please feel free to contact me. Carlos
Jenna is a very helfull, knoledgeable and friendly person, from the minute i walked in the office it felt as if we known eachother, there was no qyestion un answered. I was sold a few minutes after she described the services provided by her place of work.I walked out confident i made the right decision with Jennas help.I recomend this location as long as Jenna is at the wheel.Thanks a bunch Jenna and keep up the good work.
Jenna gave me a really awesome experience. My move in went smooth. Jenna is really polite and knows her stuff. She knows what she is doing. Great job.
Extremely easy to get a unit rented! Tamara was super kind and very helpful. Definitely recommend.
Jenna was so friendly and helpful. The rental was fast and I was given a great rate. I spoke with Jenna over the phone first and she answered my questions. I feel great about renting here. I would recommend Cubesmart to everyone. Jenna has excellent customer service skills and was great to work with!
Clean facility, good security, friendly and helpful staff (Chris and Jenna have been great). We still have another unit in the Murray facility, so well continue to be around!
The whole process took very little effort and it was super easy to cancel as well. The units were very clean and accessible. Honestly, I would use CubeSmart again. I’m only giving it four stars because I received numerous emails (multiple per day) to give them a review. Other than that, it’s really a great place to store your things.
Just wanted to take a moment and give my review that I had with Jenna and Tamara! I just moved from out of state and both of them made my visit and rental purchase a easy and great experience! I am happy that you have really great employees and keep up the wonderful customer service!
Jenna is such an amazing person always has great customer service, always has a smile and is so positive always making me feel at home she takes pride in her work and is always so genuine . I appreciate her dedication she’s the best .
Every since storing my things here They have been nothing but helpful and very nice everytime I had a question or needed help. Jenna is who I usually always work with and she is such a sweetheart everytime. This was my time renting out a storage unit and if need be again I will definitely come back!
I loved my experience working with Jenna. She was so kind and understanding and went out of her way to help me get a storage unit. She understood my needs and gave me exactly the what I was looking for. I found a similar storage unit company equal distance from my house but it was Jennas customer skills that made me chose CubeSmart.
I checked out the day before my month lease was up and they still ended up billing me over $350 for the next month.Even though i went through the whole process of checking out of my lease. It took hours to finally get ahold of someone to help me, and when i finally did she promised me i would get my money returned that same day and have yet been reimbursed. This place put a huge inconvenience on my financial situation. I dont suggest ever using them.
Jenna has excellent customer service skills, she is very friendly and was able to answer all of my questions. She showed me around and made me feel good about my decision. They had a lot of moving items for sale in the office. The property is clean and also looks very safe. I would recommend this location.:)
Wonderful people, super clean units. Would recommend all day long!
I have never rented a storage facility before, but Jenna made the process easy and painless! She was very helpful and answered all my questions. I rented the same day I moved my stuff. Sad I had to purchase a lock, but understandable. Highly recommend! Thanks Jenna for a great experience.
It was a nice storage unit. Friendly Service, Good experience.
Good prices, good location. Jenna was very friendly and made the process super easy.
Jenna is so cool to work with! Got me squared away, nice and easy. Will definitely refer business.
Very curtious staff who personally walked me to the unit i would be renting and made certain i was satisfied. Took less then ten minutes from start to finish. I was given a code to enter the gated grounds and feel good my property is safe.
Jenna helped me from start to finish. She was very thorough and not only acknowledged some of my concerns, including safety, but left me feeling completely reassured. The process has been very easy and I’m happy with my decisions. Thank you!
Im giving the 5 Stars to the office located on 900 East approx 4700 South salt lake city Ut. If you live in SLC. Needing some extra storage. This is the place. Ive used 3 other large storage companies in the past 20 years. I would not give any one of them 2 stars. Ethically, positive attitudes, payments, agreements, service, with a smile you name it. Hands down, there just isnt any other storage company or its employees that go out of their way like the ladies that run this office. Starting with TAMARA, (thank you for going out of your way to help me & also, for the personal chat that relieved me of my stress, the day I opened my second account) your service & empathy is the reason Im taking a minute out to write this review . STEPHANIE has taken payment and answered questions many of times for me. Shes Always pleasant & professional. Last but by far not least JENNA shes a sweet heart also, but its her perfect professionalism that keeps it all in check. The three of them make a great team. On point with the math, you wont be over charged. As a matter of fact this is the lowest rates Ive ever paid. No huge taxation if your late, no added bs fees. Security is good, No theft,... just strait up & honest. LADIES I would recommend you, to my kids. But, dont have to. Because it was my kids that recommended... You! !!! Thank you, Angela Stephens
The girls were fabulous and so easy to deal with. It was great working with them.
Very helpful highly recommend
Jenna was amazing to work with. She was extremely patient, informative, and answered all my questions. Definitely worth my time, and I also appreciate how easy it is to cancel once I don’t need storage anymore.
Cubesmart is lucky to have Jenna and Stephanie. They have been very professional. I know I can recommend this location to anyone. They really give a good customer service experience.
Stephanie was very polite and helpful when I came in with questions about getting my first storage unit. She was conscientious and wore her mask (as a nurse I appreciate that highly), and she was again helpful and kind with a friendly smile when I needed help getting my unit set up.
This cube smart was outdoors most are indoors the trash said management only. Other ones I have been to are indoors and have trash cans available for there customers. Also not much room to drive around if you have a big moving truck.
Really great communication Easy to work with and fast she need a raise $$
Just awful customer service. I asked to use a dumpster they have to clean out a storage unit of my brother who passed away. They told me to either haul it away or they would escort me off the property. It wasn’t even my unit, I was cleaning it to be courteous to them.
Stephanie is absolutely amazing. I decided to rent here because of her wonderful customer service skills. Shes very personal and helpful. The store and property are exceptional. Its very clean and well maintained. Im very pleased and will recommend people to this business. Thank you Stephanie.
I have rented here before. My experiences have been great. The on site manager Jenna is so friendly and she went above and beyond to get me a bigger unit. The units are clean and secure. Thank you
Amazing staff! Both are such sweethearts and kind! Definitely made the moving experience convenient and one to remember. My co-workers and I greatly appreciate it!!!!
Jenna was very helpful getting my storage unit set up. Experience was seamless. Easy move in. Answered my questions.
Great people skills.... wonderful helpful person
I’ve used many different storage unit places and the customer service here is excellent. The manager has helped me with all concerns and questions. I’m there a lot moving things and organizing and I see her frequently, she’s always busy taking care of the property and taking care of customers needs.
Jenna and Stephanie are the best. Great location, great price, and awesome customer service! Highly recommended!
We just got an storage, the attention is wonderful very informative and friendly. The storage had some oil stains but noting too crazy and they management did offer to clean it. They made us feel very very welcome and safe.
Had a great experience, Jenna was very informative and professional. I highly recommend CubeSmart and Jenna for all your storage needs.
It was easy the staff was friendly and i was a very enjoyable experince to needed storage after a divorce an hasty need to be in a better situation.
Wow. I was treated so well here. The process was super smooth and easy and I was even escorted on a golf cart to my storage unit. How swell! What a lovely bunch of people. They were super helpful and the facility is a lot larger than you think. So there are lots of options and the added bonus of great security. A+ in my opinion.
The unit I rented is a stretch to be called a storage unit. Its more like an unlit stable with a tin door. There are lights outside the unit but due to way the unit is thrown together all light is blocked out and so the unit is very dark inside. Appears to have no planning or real thought into what it should look like. Just over priced space that does not appear very secure.
I was helped very quickly and nicely by Jenna she was such a joy to talk with and help me get the right storage unit. I’ve never had to get one before and she did a wonderful job explaining the process and all the other little details. Thank you Jenna for making a painful time for me a bit easier. I’m
Jenna and Stephanie were helpful and considerate. I would recommend them to anyone. On a scale of 1-10 they get a 20. The property is clean and looks very secure. The ladies made sure I was a happy customer. Highly recommended.
NO consideration for long term clients. This company would rather lose a tenant than let them rent a single unit. We have been with them for over 10 years. When downsizing from 2 units to 1, we were told that we needed to move from the 1 unit to a different section. Way too difficult to make a move like that for no reason. Clearly the corporate rules are really helping their customer service!
Jenna and Stephanie were absolutely amazing. Helped me coordinate my storage solutions to accommodate my move from out of state. The level of customer service and courtesy follow up is unmatched. I would HIGHLY recommend this place.
The staff was super helpful. Jenna was the one who helped me out and got me the best deal around! Thank you CubeSmart
Very handy good security system
Jenna M. & Stephanie B. (Managers) at this location took extremely good care of us. We needed a storage unit quickly and they took care of all our needs. Will recommend these kind ladies to others for their storage needs.
Jenna is amazing. Positive up lifting energy. She had her sign up for when she was to return and she was 10 minutes early. Explained everything needed to know and listened to what we needed.
We cleaned out a unit here, and the management was amazing to work with! Everything is under new management and the new management is so great to work with. The units are really nice and clean plus it is right off the street and easy to find.
It was a great experience, employees were able to help and the last day when was moving out one of the said Refer to me by my name.
I just moved out here... it’s been an uncomfortable move and nothing has been going right. But your employee... I think her name is Jenna ... I hope I got her name right ... has helped me, explained a lot in great detail and was very professional .. the property looks clean, secure and great customer service.... I know for sure my belongings will be safe with you guys.
I love the new management. The place is cleaner, quieter, Jenna is friendly and outgoing and introduced herself right away. I feel welcome and secure about renting here. Cubesmart, get yourself an army of Jennas to run your sites. Seriously, now. Get on it.
My wife and I had a great experience at clubsmat, Jenna was super professional and gave us a good deal. I definitely recommend their services.
Clean friensly nice peoplw to work with thanksBBird
Wow!!! This was a kind of not what I expected at all! You hear myths about storage Nazis and mean old ladys on golf carts coming to tell you your rents past due. It was a warm and friendly smile that I was greeted with when my husband and I walked in the door. We had a young gentleman return our phonecalls and him and his manager Jenna even stayed after closing time to help us find the perfect affordable unit for me and my family. I was in the company of family with Jenna! What a great Manager. Im telling my friends family and as many people as possible about my experience. People deserve a compassionate welcome in most urgent storage rental needs. You never know what a person has been through to wind them up having to find a place to put everything that matters the most to them in an instant. Well my story is already taking up all of google but definitely get you a good price on an awesome property at cubesmart ask for Jenna! We love our new space and feel very relieved. Thank you to the people behind the management choosing! Way to go!!
Jenna was super helpful! She was kind, courteous and had the best customer service skills! I would highly recommend!!
Jenna was great. Very professional and knowledgeable gave us details about the storage units and the property was very clean.
My experience with Jenna was great! Very friendly and professional, answered all my questions.
Jenna was great! She stayed late for my appointment. Helped me choose storage space. She was genuinely very nice!
Professional and fast. Very communicative and patient.
Jenna the manager was very accommodating and very helpful. She provided prompt and friendly service. I will Definitely use cube smart for my next storage needs.
I had the best experience yesterday at CubeSmart Self Storage! They really took care of me and made me comfortable. 👍👍👍👍👍
Jenna helped me getting my storage and was so helpful! Took me to see a couple storages until I could find one I knew would work for me. She went above and beyond. Thank you Jenna!
Great place to store your stuff. Christopher is awesome. I moved everything out and he had us processed to leave before we called. Will use this location again in the future if we need storage.
The ladies in the office are the best! They got us moved in asap and were super helpful. They were willing to show us like 5 differenr unit . Things were quick, easy, and hassle free! I highly reccomend this location!
I love this CubeSmart Ive been here since 2013 never had any problems have moved from a small unit to a big unit back to a small unit back to a big unit since I moved from my house I had to move 1,395 square feet into 825 The storage has been the best experience of my life with a storage place The staff is always friendly and they know me on site its really good place to rent a storage unit at.
Loved the convenience and location. Everytime I called, I was given a precise and quick answer. Staff is friendly and professional.
Jenna was awesome, friendly and very helpful. I would definitely recommend
Very friendly and helpful staff! Made getting a unit simple and easy
Wonderful customer service! Came here because its close to my house, but Id easily come here over another closet storage business because of the great service.
Nice and simple set ups. Ready to go and if you call ahead theyll get the info in and roll on as many discounts for you!Reccomend this if you need options. So many to choose.
Jenna is just amazing she goes above and beyond, always with a nice smile and great passion she made the transition very easy and I feel very comfortable knowing my stuff is in a nice safe place here ! I highly recommend ask for the manager Jenna she’s the best
Jenna was super welcoming and very transparent about everything!! Very professional and helped me find the best unit for my needs.
Regina was amazing! She was very kind, very knowledgeable and easy to talk to. It was a very simple process and she walked me through everything with great understanding. I am very glad we chose to come here!
Was HARRASSED daily by manager over my service dog being on the property. Treated very poorly and unprofessional. I WOULD HIGHLY NOT RECOMEND this facility to anyone. The manager was brought up from California and has very poor customer service skills and a very negative attitude.
Store your things elsewhere. Believe it or not the old lady in the office with the crew cut is actually worse than the rodent problem.
I was treated with the kindness of the woman working her name is Jenna. She is always willing to work with me and go the extra mile inquiring how I am doing!!!!
Friendliest people, Jenna and Stephanie were great. I rented here just because of how helpful and welcoming they were .
Stephanie and Jenna were super nice and we got a great deal! Would absolutely go again.
Jenna is amazing! She walked me through everything I needed to know and got me set up with the perfect unit!
Jenna was super nice and very welcoming! Got me into a perfect size.
Jenna and Stephanie are both amazing and helped me and my boyfriend out a ton in the short amount of time we had to get a unit!!!
Jenna and Steph were a lot of helpThey are very nice and the location is greatJenna helped me when I was lostI would recommend this storage to everyone
Quick and awesome. These 2 are the power duo Totally took care of me. Thanks again
Stephanie and Jenna were super helpful! They showed me different sizes of units and helped me pick one that fit my needs. Thanks!
I had a unit there for several years and never had any problems it was great
Stephanie is so easy to work with and Jeanna is just as helpful and polite. If I need more units, I would definitely rent from them again.
Thanks to Stephanie! She was amazing and the process was so easy because of you! Great service!!!