My favorite supermarket. Huge selection with many prepared foods and freshly baked goods, including my favorites, the pies. I love the small pies, which will feed a couple twice or a hungry couple once. Very helpful staff.
Clean, friendly, easy to find, not crowded, navigating through store easy. Varied selection however, very expensive.
If youre ever traveling and theres a Publix make sure you go in they make food its just a great place picked up to Cuban sandwiches to eat while traveling and actually went to a restaurant for lunch and bought a Cuban and it wasnt near as good as the one I got a Publix
I like their choice of high quality items but they occasionally charge more for an item than what is shown on the shelf. It would be good if they had a way to dispute this and refund it online.
Always clean and organized. Gotta love Publix ☺
This is probably the cleanest Publix in Naples. The staff are always so nice and their produce are always fresh. I love that their fresh deli foods are always hot and they have enough staff to help you within. Minutes.
This is the best Publix within a 10 mile radius of this Publix. The people here are nice they have about the best selection of meat and produce and their produce turns over fairly fast so its pretty fresh. Some Publix in the area have a large seasonal fluctuation and this one seems the most stable.like most stores in the area it does get very busy during busy season but they handle it better than most
Always need and clean great staff theyre the best occasionally a little short on stock.
I always have a pleasant experience at Publix but this one was exceptional the manager help me twice and I only bought one item. Absolutely exhausted, I work in the medical field. Everyone at great care of me, but the manager did an above and beyond exceptional job
Adequate. Clean. Associates are very young and not very bright. If you dont know something, just say so, dont send me on a wild goose chase.
Always love Publix! The pharmacy team here is excellent.
Awesome wings,awesome grill cheese...yeah I said it. Service always friendly and prompt.
Great selections. Even had red leaf kale. Friendly prompt service.
I really like Publix, wish they were located in Upstate NY
Love this store . The only one I have been in that always had shelves full.
I was at the deli and I was getting a order done and in the middle the deli clerk just stopped helping me and helped another customer who was waiting for hot food online
Good prices...they try to beat any price around other than on diet Mt Dews
Well stocked during Out of season. New products always...
Ample parking, had everything we needed, including liquor
The store is only one of many shops and restraunts in the complex and on restraunt road.
This is the worst Publix I have ever shopped in. Never stocked properly. PoorProduce selection and staff has no clue about products - I won’t even start on the deli department. Too many foreigners that no nothing about product or customer service.
Found everything I wanted!! Super happy 😊
I went to get a cake amazing and fresh.
Went to publix for the first time because its pretty close to where I just moved to. I was pretty disgusted by how much of the fresh produce was rotting and smelled awful in the store, but figured maybe I just came on a bad day. I bought a bag of rice, among other things. When I got home, I noticed what looked like spider webs in the bag of rice. Upon closer inspection, there are live bugs in this unopened bag of rice. I dont think Ill ever set foot in a publix again.
Impeccable customer service at this brand new Publix.
Awesome place to get drinks and next to a lounge where live music is played on the weekends.
Every employee has always been so helpful. If Im looking around, they ask if they can help and bring me to the item. The produce people are wonderful, checking on different items. And, checking out, every csshier and bagger is so polite and friendly. Love Publix people, quality and prices!
Great store just need more help in the Deli area
Clean, quality products for the price & staff very helpful
Nice,good food,good service.
Got my 2nd covid vaccine today and the experience was fast and pharmacists was very considerate and caring.Thank You
Absolutely the worse customer service I have ever experienced at a Publix while checking out.
Great selection. Found everything quickly and no waiting
Very clean and had a very great selection
Cashiers are always happy! 😃
New management is definitely needed in this store! Did the words; Hospitality, Courtesy, and Customer Service disappear from the used to be Publix GUARANTEE??? This is probably the worst Publix Ive ever been to! Is it the Assistant managers job description to follow customers while shopping, like stalking sneakily! For what? If one has something to say to me, how about, excuse me, may I have a word with you? Is this politeness now non-existent or is it Naples Fl? Where the rudest people on planet live and work in this snobby city!!!!!
This Publix has very friendly staff and the Deli is awesome and there is a small dining area if you like to sit and eat.
Very friendly staff nice clean store
Publix are clean well run supermarket
I shop her often and the staff is very helpful and friendly
They should hire a few faster people to work the deli. Super slow
Publix always meets my needs to complete satisfying. Please maintain pricing in this time of uncertainty!
Best pizza outside of NY
I think it’s a great supermarket! The employees are always so knowledgeable an very quick to help.
Very nicely organized delivery of my first Covid shot. Polite and helpful ataff.
Clean well stocked PublixFriendly check out cashiers
Nice place to shop
Great prices and employees.
Some check out Employees need to have a better Customer Service attitude. Its depressing to step foot in that Store.
Publix does a great job with prepared foods. The key lime pie is excellent here
Very clean. Friendly
Great supermarket to do your grocery shopping.
Always have fresh meats
Well stocked. Very efficient and helpful employees.
Large,clean,well stocked
Top place is well organized and fun to go to recommend to folks has a sections big for pharmacy, books and veggies are next to it
Extremely shabby. Extremely expensive.
Nice people this time at the Deli
As always, the best shopping experience ever
Publix is always great
Its always a great shopping experience at publix, friendly people, professional, courteous and the store is clean and I can always find what Im looking for. Way to Go Publix
Super bad service and bad character in customer service bad attitude all the time
Why is Publix the most expensive grocer in Florida!
Too expensive, as usual.
I have not yet experienced such superb service at a super market. The manager of Publix, Matt Wallace was extremely kind and efficient with the service that we received. He was so very nice to not just customers, but his staff as well. He treated them with the utmost respect as if they were on the same level of management that he was on. It is very refreshing to see that kind of thing in the workplace. Visiting from Canada, I have to say that I am very impressed with how we were treated in a grocery store.
Prices good,food good
Great customer service
Unbelievable I went to the deli last night around 7:45 and asked if they were going to have anymore fried chicken coming out. They had to find someone that spoke English. This Publix is getting more like Walmart every day. I won’t be going back. I should have known to go to Berkshire.
Best supermarket in town
My local Publix is always a pleasant shopping destination. Attentive employees, immaculately clean and always a pleasure.Watch for their buy one get one, or better yet buy one get two promotions. On a recent trip I was able to buy 2ltr bottles of Diet Coke for just over 50 cents per bottle.I especially enjoy their meat department where I have always been satisfied with their steaks and roasts. And, if you dont see the cut you desire, just ask the butcher who is always ready for accommodate.
I travel a lot for work and stop at many Publix delis for lunch and typically have an outstanding experience with the understanding the lines dont move as fast as I would like for a lunch spot. This particular Publix deli was terrible. Waited an absurd amount of time to have one of the worst sandwiches handed back to me; 3 people in line by the way. Guy next to me was ordering the same sandwich and the disgust in his face was very apparent. Im not sure the employees here know how to make a sandwich. I just waisted $7 and nearly my entire lunch break, thanks for nothing Freedom Square Publix.
Great place
Employees masked. Carts cleaned. Found what I needed. No long lines.
Clean and decent selection
Good
Not the best of all Publix
I love publix and this location does not disappoint.. AAA+ Service.. 👍🏽
Well kept,big, good management rarely out of stock on popular items
Good local supermarket
Clean store. Staff is super helpful as always with Publix.
Always fast, great selection and fair price
The only game in town
Helpful, courteous folks. Stocked well.
I work there
Love it
Its the only good supermarket in Naples. Larger than most also
I love Publix but I dont think this particular store is as good as some. I dont like the layout. Frozen food is in the middle aisles instead of last as you are shopping and you need to hunt for the fresh produce
Clean, well supplied and with excellent customer service, as usual.
While we like the quality of food items in the store, we were disappointed to find that with the upcoming Super Bowl Publix is only supporting the Patriots. Patriots balloons were prominently on display but not one Philadelphia Eagles balloon could be found. Shame on you Publix! You do have customers supporting the Eagles.
Clean and tidy, prices high but good place 2 shop
This store is chronically out of stock on the most common items. At times its shelves resemble pictures from Venezuela. I always have to finish my shopping elsewhere.
Tried talking to several employees and no one seemed to speak English, what a shame glad Luckys Market is around.
Store is stocked well, but why do they cut up fruit like melons and hide overrippened watermelon in the center of the bowl where you cant see it. After all, this is Florida where there are plenty of watermelons to choose from. A lot of food goes to waste, so throw the rotten ones away and cut up and sell good quality foods please. We pay more for it when its cut up, so lets get what we pay for.
Love this Publix
Great experience except for one stock man. He couldnt bother moving or as us if he could help reach an item for us. Very rude!
Good
Awesome management took the time out of his busy day to help me find my cereal when they were out of it. Customer service still exists at least at Publix. Thank you
I LOVE MY PUBLICS! THE STORE IS VERY CLEAN. THE CASHIERS ARE VERY FRIENDLYAND NICE. Also the two young pharmacistsare also very friendly!
Pretty decent Publix, clean and large enough that I can find most items that I am looking for. Staff is helpful.