Fantastic selection and service. Love that Surroundings is not only a furniture and decor store but they carry some fantastic gifts also. It always fun to stop in and see what’s new.
Great selections, nice layout, will definitely be back spend more $$$
Beware of the way this store does business!!! I bought an aqua painting that was painted aqua in 3 sides and black on one side. The way it was hung in the store, the black side was not visible. When I went to hang it in our bathroom the only side that was visible was a black side with weird spots on it. Alex refused to even give an in store credit and was very rude. He said it was my responsibility to identify the flaws even though it was hidden the way it was displayed in the store. The saddest part to me is that this is a store that has some really unique pieces. Unfortunately, honesty and integrity are not values of this store owner. Please, BEWARE!!!!!
Absolute worst customer service. Alex in charge is arrogant andcondescending. Consignors BEWARE!! When you bring in your precious goods for Surroundings to sell on your behalf, just know that if a customer breaks it, or someone walks off with it (well never know because they dont provide proof that your beloved item was really broken and not stolen), they dont let you know of this and they care NOT to compensate you in any way. No future credit towards a purchase in their store, NOTHING! I do not recommend Surrounds. They are way overpriced and the management couldnt care less about you. Shop at another consignment. Naples had 100s of them!
This is a very large furniture/consignment store. It has higher end items that are both used and new. Also, some items have been used to stage model homes. The prices for consigned items do seem higher than many other furniture consignment stores in the area. However, the quality is higher and they did indicate that they are negotiable. Very pretty displays.
Bought a patio set at a good price after our reasonable offer. Had it delivered the next day. There was a mix up with delivery but customer service is very responsive and our issue was taken care of quickly with courteous care. Many of the consignment stores in the area can display less than acceptable items at a premium price. Surroundings has a great selection of furniture appropriately priced.
Great consignment shop with good quality furniture and accessories. Helpful, friendly staff. It’s a challenge to get to the good stuff before the designers do, but it’s fun to try.
Great high end furniture and accessories
The best consignment furniture store in Naples! Because of their sales volume, there is quick turnover of products in the store, so every time I go there (a lot since I am in the market to buy some furniture) there are a lot of new products on display.And, I must point out, the stores assortment reflects the great taste level of its Buyer. This is not just another consignment furniture store... its the best.
Initially we were really pleased with sales help and furniture, and we purchased over $8,000. Two days later we saw one of the pieces which we were told was one of a kind at a nearby store for 30% less. We called Surroundings three times and never got a return call. Theyre a rip-off, Watch Out
Chelsea at Surroundings is amazing! We purchased a new sectional that had an issue come up months after we purchased it (manufacturer issue). I called the store to see what we could do thinking they would say it was our problem, but Chelsea took it upon herself to make things better. She called to coordinate with us and even followed up when she didn’t hear from us. She had a new piece delivered at our convenience and she called to see how the new product was along with the service of delivery (which was awesome, too). Good customer service is SO hard to come by these days and we were incredibly impressed with her. We will definitely work with her again for our furniture needs.
Very friendly and professional staff. Beautiful items. Live the ambiance.
Great store. Beautiful and elegant finds. Lots of surprising things. Will be going weekly as new things arrive. The staff is friendly, fun and very helpful!
This place has it all! Furniture, chandeliers, great accessories, and so much more. Their inventory goes quickly, so they always have new stuff. Whether you are in North Naples or Downtown, you have to stop in to Surroundings. The staff is great, too!
Totally satisfied with the experience at Surroundings. No pressure, professional staff, and knowledgeable. I had one issue there and it was handled immediately and to my total satisfaction
Surrounding was quick to answer my emails, review pics of what I was selling, and sold them. I only visited twice, and both times were busy. I would definitely reconsign.
Have purchased several things. Had a large desk delivered. Have been very happy with all service. Lots to choose from.
Very positive experience. Nice people and merchandise. Prompt service and delivery. Highly recommend!
Nice consignment shop. Weve purchased a few large items here. Prices are reasonable.
Beautiful place and such a helpful and knowledgeable staff! I love coming to this store!!
Wonderful people and good variety of furnishings, I recommend them for anybody including my family
Great place for all kinds of treasures and quality items. Super staff. Thank you.
Quality used furnishings. Nice staff. Willing to bargain.
Always something fun and unusual. Great staff!
Good selection of quality furniture and delivery and setup is available. Very helpful staff will discount on the listed price - especially if item has been there a while.
Sooo many beautiful pieces of furniture...I wish I could fit it all in my house AHHH lol!! The staff is awesome, sales people are genuinely helpful and they have such a great selection that youre bound to find something you love (I did HEHE)! If you haven’t discovered this place yet, go check it out!! Definitely worth your time :)
Awesome findings... seriously!
Great place to buy items for the house at reasonable prices.
They have many things, but they are overpriced
Friendly staff. Nicely displayed items.
Great customer service and great pricing. Have purchased a number of things over the years and every experience has been super.
A well equipped consignment store.
Always a great experience!
This place is expensive compared to similar places in Naples! Shop around before buying.
Visit once in a while. Always something to grab.
Overpriced used furniture.
Great place!!!
Terrible customer service6
Lots of quality consignment furniture
Expensive