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Jiffy Lube
77 E Hollis St, Nashua, NH 03060, United States
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Jiffy Lube
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Ch
Review №1

Quick service, kind lube techs. Fair price.My family will be back for future service.They made it very easy to call for information and welcoming to be there, very important to me!!!

ch
Review №2

Came here to get an oil change wanted to be first so got here for 9am employee had only gotten there at 9am so I waited… after a few I went to the front as more people showed up, employee came to the door after ending his phone call, asked what we (myself and other customer) wanted then proceeded to say well I just got here so we’re not open right now, then shut the door and walked away while the other lady was trying to see how long until he’s ready. They not only had the hours on the door themselves but also printed out on a paper that also had 9am open time!! The kid was very unprofessional and it was a shame because I had called the day before to confirm the time they open and whoever I spoke with on the phone was nice. From now on I’ll take my business elsewhere to a more professional and on time establishment. If I could give 0 stars I would

Am
Review №3

The Nashua NH location is under new management. The manager took time to listen to my questions and to research the answers. When she was unable to preform all of the service necessary she happily offered the names of other businesses that were able to help.

As
Review №4

I definitely go back again .. Thank you so much

Tw
Review №5

I take my car there and its reassuring to see the employees taking pride in what they are doing. Sabryna is impressive with her knowledge, promptness, and her figurative way of explain things which makes there service that much more satisfying. I like leaving my local auto shop with no question on my mind about the services performed.

Ja
Review №6

Great customer service. Julian very helpful and informative in getting my car inspection complete. Love This Jiffy Lube

Ma
Review №7

Manager Molly is professional, polite, and friendly. She would be the biggest deciding factor on whether I return to this location.

De
Review №8

I got there for a simple oil change and was originally told itd be $60 dollars then proceeded to wait over an hour an a half and was told id get a discount only to wait even longer and end up being charged $104 just for the oil change. I arrived at 4 and didnt leave until 6. Was given attitude and they thought it was funny and didnt care. The whole time they were watching the clock just ready to leave work. The one actually working on my car just kept saying how he was ready to leave.on the reciept it says they vaccuumed the carpet and cleaned windows which they never did. They charge for services they never preform and overprice and give attitude to coustumers. WORST experience ever!

Da
Review №9

The guys were all nice. It is obvious they like working together. Made me feel like a guest, not a customer.

Sh
Review №10

Went in for an oil change days before Thanksgiving. The mechanic said my radiator fluid was low and that he topped it off. Now 3 weeks later I have no heat at an idle. Pop my hood and magically there is no radiator fluid in my reservoir. Called a friend about the no heat problem and no fluid..he said its vapor locked. While the car was cold I went out took off the radiator cap...it took over a gallon of fluid !! Now maybe I miss the jolly green giant pissing under my car..or Ive lost my since of smell to the point I couldnt smell the fluid being burned off. Maybe evaporation took all my radiator fluid. DONT GO TO THIS PLACE!! their draining fluid and messing with the cars. Going to get another oil change. I dont trust the even changed the filter.

Ro
Review №11

Quick efficient service, yiu can stay in your car, they honor coupons, excellent

ja
Review №12

I went to get my brakes, tires rotated, oil change and filters change and Jen was the employee to help me out from start to finish. She was very professional and knowledgeable and will 100% go back to get more service done there. I recommend this shop.

Pa
Review №13

Great job went here for my work budget rental

Ga
Review №14

Very fast, efficient and professional. great teamwork - even went above and beyond noticing my tire guard was loose and helped reinsert it into the holder.

Ed
Review №15

Fast and friendly.

Su
Review №16

This Jiffy Lube is one of the best places I have taken my car to get an oil change. I love the manager and will only take my car here as he is the only service I trust to not take advantage of me.They do get busy but you can tell they dont rush just to get people in and out, they make sure the job is done right.

Je
Review №17

I would give 5 stars but only to the employee Jennifer who helped me today. She was very polite, helpful and reassuring. They other employee a male (Did not catch his name) was high on something. Tweaking out for sure. I felt so bad Jennifer had to deal with this! Jiffy lubes needs to step up and pay attention to the workers they higher. Jennifer thank you!

ja
Review №18

Didnt do some things that they checked off

Ja
Review №19

When A business is open till 5:00 p.m. and you arrive at 4:35 and they put you right into a Bay. Giving you attitude Charge me full price for an oil change and that is exactly what I got no top off of any fluids. After leaving notice power steering making noise. Checked when I got home to find reservoir very low..

Jo
Review №20

If I could put a negative star review I would. So unprofessional, over charging their customers. I will be contacting the better business bureau. Also will be contacting the head quarters for jiffy lube. I think they should know what shady people are working under their name.

Th
Review №21

Lack of Knowledge. Can only perform the most basic of task. Youll get what you pay for.

Br
Review №22

Went in for an oil changeThey never put a sticker in my window with the new milageThe receipt they gave me said they had washed my windows which they never didIt also said on the receipt I declined my tires to be filled with air but nobody ever asked meI gave the woman a coupon for 10 dollars off which she said she would subtract from the cost of the oil change and she never applied it to my bill and I paid full price.I only realised all this when I had gotten home and checked the invoice.The lady on the register also seemed to be very short with me and rushing and not friendly in any way. I wont name her as maybe she was just having a bad day.I will not be using this place in the future overall not a good experience

Na
Review №23

What a great experience here last week! I came in looking for an oil change and to put air in my tires. First impression: I see a fellow smiling and waving me over. Introduced himself - Ryan - and other staff - Megan and Joe (sorry if I missed anyone!). The whole staff was incredibly friendly and helpful. Ryan walked me through everything that looked problematic with my car, clearly explained how long I can wait to make the pricier fixes, and made genuine recommendations. Friendly, knowledgeable, down-to-earth and absolutely understanding. Not to mention efficient! I came in with my laptop prepared to do work, and I dont think I was there for longer than 15 minutes. This is the definition of great customer service and professionalism. I feel grateful I made the decision to get my oil change here, will definitely be coming back soon for all the other fixes my car needs. Thank you so much Ryan and staff, you guys are wonderful!

Ni
Review №24

Not usually one to post reviews but this Jiffy Lube is great. Kind and knowledge staff. All the employees were extremely helpful in fixing my car and getting it inspected. Pricing was very fair and they seem like they wouldnt suggest unnecessary repairs for the sake of making money off of people who wouldnt know better (unlike some sketchy places Im sure weve all been to). Highly recommend this place

Sa
Review №25

Worst customer experience ever I have been coming here for oil changes all the time never had any problems until of course the last time Right before I was going on a trip I check my oil stick and it was very very low which was weird because I just got an oil change I bring it to the dealership where I got my car turns out they didn’t screw the cap on all The Way and oli leaked all over my engine and I had to pay more money to get it off my engine and also they could’ve ruined my engine and of course I let them know of this very nicely you know people make mistakes and of course the upper manager still hasn’t gotten a chance to get back to me poor poor customer service You think if I’m a valued customer they’d be on this right away but nope I hope none of this happens to any of you be careful who you trust your cars with! Surely wouldn’t recommend them anymore!

Ka
Review №26

Drive through during Covid-19 is wonderful, dont even need to get out of my car!

Ch
Review №27

I got my Audi serviced here back in Oct of 2018. I got home and was called by the store and they told me that they left a wrench under my hood. I go to check and they surely did. I was asked if I could return it and I did. I was than given a note stating that my next oil change would be free. I go there and manger wasnt there to approve when I needed it. I than call this time and they tell me they cant honor it because the person who wrote it was fired. Poor customer service and they only offered me 20 bucks off.

Jo
Review №28

I will not be going back.I was not given the different options for oil.

To
Review №29

I have never waited so long for an oil change. I was the third vehicle to show up this morning at 9:06am after they opened at 9. They finished at 10:57. No one acknowledged the crazy long time or offered even an insincere apology. And after all that, the “signature service”, didn’t even fill up my tires. I am fine to wait if there are a lot of people ahead of me, there weren’t, and I am happy to pay for the service on my vehicle, but it was t provided.

E.
Review №30

Didnt perform all of the services promised.

Ni
Review №31

Since when do they not do oil changes on Friday. No one was there and when we pulled up they said no.

Ad
Review №32

Swift and EXTREMELY professional. I’ll be returning for future service! Thanks guys!

sa
Review №33

Quick service no bs

Ma
Review №34

Great experience here. Staff was helpful and when I told them I wanted the cheapest oil change, no arguments. Even better when I told them I would get my own air filter he agreed knowing they charge more than the auto parts store. Will be my go to oil change in Nashua.

Sh
Review №35

This has got to be one of the worst companies I have ever dealt with!! I had to call the cops to get my keys back after they raised the cost of the oil change they did. I was very clear about how much money I had on me and was very specific about what I wanted done. Before I even authorized them to begin work they took my vehicle in the bay and began work on it. When I was told they couldn’t check my transmission fluid I told them to forget it because that was the main thing I needed checked but they had already started working on it. Amazingly at that point I was told they would check my transmission fluid. I was then told that the cost would be $7 more than I was originally told because they put in 6 quarts of oil instead of 5. I didn’t make a big deal. Then I told them for the 3rd time that I did not want the synthetic oil change done that was shown on the bill they presented to me before I authorized service. At this same time I told the second associate that I had a $15 coupon on my phone and proceeded to show him. For some strange reason I couldn’t pull up the bar code they needed. I then said to forget it because once again I notified them that I didn’t have enough money if they didn’t accept the coupon. The employee told me not to worry about it and the associate that would cash me out could fix it. When it came time to pay I was presented with a bill for $67 when the original amount was supposed to be $25!!! When I was told he wasn’t going to accept the $15 coupon I told him to go confirm with the other worker that assured me it would be fine. Both workers come back and admit that THEY miscommunicated but they still would not lower the price. I explained again that I did not have $67 on me and couldn’t give them what I didn’t have. At that point I had to call the police because they would not return my keys!! What a joke this company is because all they do is try to add things on that have not been approved!! I can only imagine the number of people they have done this to that just pay them instead of standing up for themselves!!!!! I wish there was a way to give them no stars because they don’t even deserve a one star rating!!!

Yu
Review №36

Worst peopleNobody knowsAC repair work. I was charged $870 in fixing AC, which stopped the other day.Be aware of fraud people. To the surprise, he didn’t even screwed Underwood cover for my car. When asked Manager said we lost the bolts we don’t have spare to fix.Irresponsibility seen in their work and words.Hope everyone finds to be out from this guys.

Lo
Review №37

First time Ive been to this particular Jiffy Lube, and I was very satisfied, mainly because they didnt try to upsell me, as some others do. Courteous, quick, efficient service.

wi
Review №38

Had a great experience. This will be my new place of service from now on. I had the pleasure of meeting Olivia. She was great.

Ga
Review №39

Ryan was extremely helpful and knowledgeable. Kudos to Jiffy Lube on Hollis Street Nashua, NH. and I would highly recommend this location. Fast service, friendly staff. Megan and Joe were also fantastic. Thank you all very much

Ma
Review №40

I went in after work, 3 cars in, busy, gentleman greeted me right away with a smile and asked me what I needed done. Everyone was very helpful and polite, everything I needed was done and more and what I didnt need was expressed to be left alone for next time. The time and care for my truck was excellent and how I felt was great. I even made a friend, the only female there, Now that was AWESOME!!! XOXO

Mi
Review №41

I had a great experience with this shop. My check engine light had turned on during one of my trips to Boston. On the way back, I decided to stop at this location on a Saturday around 5pm. My brakes stopped working as I pulled into their driveway. They got me in right away. I was due for an oil change. They also took a look at my brakes and noticed how worn down the front rotors were. They ordered my parts and the technician even stayed after hours to fix the brakes and makes sure I was safe for the road. They took care of me and were honest. They also let me know of problems that they could not handle at the shop, such as why the check engine light had come on (an air leak). They recommended me to an honest local shop, but also let me know whether or not it was worth investing in the fix.

Pe
Review №42

I was there for 20 minutes oil change, air filters were gross and replaced. vacuumed the car afterwards. Thank you guys for the peace of mind. Sometimes I forget Im a Maam and I was definitely reminded of that today with the super friendly and respectful service.

Mi
Review №43

Fast professional service

Ma
Review №44

This will be the place I ALWAYS go.

Tr
Review №45

Very friendly and amazing service!

UN
Review №46

Quick and courteous service. They do a great job here. Only sometime they forget to reset my odometer and cause my service light to blink, but other than that they are good.

JD
Review №47

These guys are great! I have brought my car to them many times and each time they go above and beyond. They are honest and friendly. Not something you see much of these days. I have made Lester and his crew my new mechanics and I will continue to do business with Jiffy Lube from now on.

Pe
Review №48

I just had the inspection on my 06 gmc envoy done here everything that was wrong jullian the manager to the store on east Hollis st nashua nh brought me right out and showed it to me I needed a ball joint my E-brake wasnt working and then after that I brought in my ex girlfriends car in 2018 kia sportage and it passed with flying colors very neat clean the coffe is always on rest room are very clean

Di
Review №49

Fast service! Staff very courteous and explained everything in detail without me asking. I will return!

Er
Review №50

The best

ra
Review №51

Fast

Ch
Review №52

Fast in and out service

Ch
Review №53

They are thorough and helpful for people that need attention to their car.

Ch
Review №54

Olivia is Awesome! She is going to make one great manager

Ti
Review №55

Brandon is head mechanic. He is very helpful and good at what he does. All employees were very polite and helpful

Mo
Review №56

Customer for more than 15 years. Brought my car in today for oil change and tire rotation. They were busy. Watched until car was driven into the bay at 11:31. Job finally completed at 12:34. In that hour I watched at least five cars come and go while mine just sat there with the hood open. Time to pay. Why did that take so long? Sorry for the delay, we had to rotate the tires. And that takes a long time? Ill take ten bucks off the bill. I tell manager Ill never return since he clearly gives priority to certain cars. [A woman with three children was waiting for as long as I was...same apparent indifference to her wait.] Maybe the priority list is quick for everyone except apparent retirees and women? The car comes rolling out of bay three. Mechanic says heres your car. I rudely answer, Just get out of my car. [Okay, I was angry by this time.] Mechanic gets aggressively, in-my-face polite. Leans in car window and asks whats wrong but meaning Whats your problem, Buddy! I say something clever, like F*off. He continues to lean into the window. I say, Were done here, and drive off angry. Bottom line: This is not the place to get lubed if youre in a hurry. They have some system of preferential treatment. Im guessing geezers and women get the worst service.

as
Review №57

I took my car last month to jiffy lube they charged 130$ and told ac compressor is bad by recharging refrigerant and they put it as ac test in their computer which is 25$. Later I got a brand new compressor from online and took it to jiffy lube to get it replaced on Saturday and paid300$ I was told that my ac compressor is good there is no leakages everything is good. After two days(Monday) ac stopped working I called jiffy lube they told me to come on Tuesday when I went next day he told inner valve is leaking so he told to come Wednesday as the valve he has to order later When I went on wed they told valve didn’t came and took my number told will call once they have valve. Waited 2days no call from jiffy lube I called back on Friday they asked me to bring vehicle in 15mins orelse they will not work. I went in hurry they replaced the valve and ac started working and then he told compressor itself leaking. Ac worked fine for another 8hrs and then stopped working. I lost trust on this guys so today on July 7th 2019 I went to NTB and told about tHE situation asked to replace new compressor. NTB by doing AC inspection told ac compressor is absolutely good the guy who has installed didn’t not do his job properly there is leakage in inner and outer ring rods jiffy lube used black color gaskets for inner and outer rings. NTB said no one will use black gaskets, they use green one. NTB replaced the gaskets recharged the system for 380$. I have to pay 380$ because jiffy lube guys have not done their job correctly.Also One of my friend who came from Newyork this weekend visited jiffy lube with me and he felt his brakes is not good so he asked jiffy lube to replace they charge 350$ and just after one day his brakes are sounding like grinding squeezing very weird sounds from front brakes. Am surprised people whoever working in jiffy lube is really certified or not. We are actually planning to file a case regarding the same. FAKE PEOPLE WORST EXPERIENCE WITH JIFFL LUBE PLEASE BE AWARETHEY ONLY kNOW TO DO OIL CHANGES BY TAKING 60mins and doing water pumping on the cars

Sa
Review №58

Customer service was incredible. I needed a radiator fluid change and they got me in and out painlessly.

Sa
Review №59

Fast friendly service

Ka
Review №60

Swift service. Staff was nice. Used a coupon it was good

As
Review №61

Very nice very quick service

ch
Review №62

In and out in no time. Did not try to sell me anything i didnt need

st
Review №63

I brought my company car in for service this morning, and this place is GREAT!!! I was in and out quick, and the team knew everything that my car needed to keep up with Fords recommendations. I WILL BE BACK!!!!!

se
Review №64

Great work, awesome management friendly atmosphere

Er
Review №65

*** Read post below *** Bill Stavropoulous is a complete fool! What he fails to mention is that he probably has not been a customer of Jiffy Lube for over 4 years. Somehow, he feels the need to post a false review about a local business. He claims that they destroyed a part of his car that he claims that he never wanted serviced. Then why would you agree to pay the bill??? Nevertheless continue being a customer of that service center for years there after... I am a faithful Jiffy Lube customer and have always been more than pleased with the service that they have provided for me over the years, and I will continue to do business with them for many more. Bill, if you are going to write a review, make it one from the same decade. Clearly this is a foolish review. Let me guess Willy, they neglected to vacuum your carpet and wash your windows too, right???

Pa
Review №66

The worker are awesome very polite

Sc
Review №67

Good service fair price

Br
Review №68

The service here was awesome. They told me what to do and where to wait, and pulled my car in and then out for me.

Mi
Review №69

Good quick service. I like the chain-wide fluid top off services

Jo
Review №70

The new manager Mike is the best! Extremely professional staff and thorough!!

Jo
Review №71

Had my transmission fluid and motor oil done here, next day starting shaking transmission was shifting hard, car starting misfiring ..i took my car back and they charged me for every little thing even if it was their mistake that they did ..ripp off place... b.s.my car still doesnt run right afterwards .

Ga
Review №72

Very fast and friendly great job

Je
Review №73

Every time I go I to get an inspection done, they tell me the guy isnt there.

ak
Review №74

The inspector need to go back to the state and learn he stuff right the fail me for back window tints

po
Review №75

Overpriced for no reason! I just did an oil change, afte applying 15$ coupon paid 50$! Could do 2 oil changes in monroe! I wont be back there!

Br
Review №76

Fast service and price, everything was quick, and no pressure like most franchises.

Fe
Review №77

Best place ever!!!! Best customer service, always polite ! RECOMMEND THIS PLACE TO EVERYONE.

Yo
Review №78

They tried to sell me everything while there. Customer service below average.

Sc
Review №79

Been a customer with them the past 15 yrs., but was disappointed in my last visit there. I stopped in for an oil change on my way out of town. Shortly after I left the shop, my car started to feel like it was mis-firing so I decided to turn around, go home, and rent a car for the trip thinking I had a timing problem. When I returned the following week, I took my car to my regular garage for service, explained I had my oil changed and shortly afterwards started to feel the engine shuttering during acceleration and that it was rough idling. They discovered my oil had been overfilled by 2 1/2 qts. I went back to Jiffy Lube but they said there was no way they could have done this.I never really had any complaints or issues with this shop all these years and their service has been reasonably good and friendly. I gave them the option to redeem themselves but they wanted no part of it so now they lost a faithful customer for 15 yrs. Bummer ... all because I just wanted them to pay my garage repair bill of $50.00 to figure out and find their mistake.

Br
Review №80

Overpriced and they messed the pricing.. I felt duped. While the manager made it right, I had to beg for it..

Bi
Review №81

They caused $2566.93 in damage to my Toyota Highlander. Left the plug off the differential when I specifically told them not to change the fluid in it prior to them doing any work. They lied about their negligence too. Took me 6 months of stalking them to force payment of their damage. Horrible scams of them on youtube.

Da
Review №82

Quick and decently priced

Fr
Review №83

Nice service and nicely minded people!

Ma
Review №84

These guys do a great job

Da
Review №85

Great crew, very knowledgeable.

Ti
Review №86

My niece went there today to get an oil change, they drained all the oil and didn’t put any back in! Plus charged her double for the oil that they didn’t put in!!!

Da
Review №87

Friendly staff, quick in/out

D.
Review №88

Fast service. They will try to sell you everything.

su
Review №89

Awesome straight forward service!

Pa
Review №90

Never had any problems

Si
Review №91

In and out in under 20 minutes. Didnt press me to change any unnecessary filters or tire things.

Jo
Review №92

Place is awesome

Br
Review №93

I was in and out in under 20 mim.

Je
Review №94

Standard oil change but they try to sell you stuff you dont need.

Da
Review №95

Always over priced and almost put wrong oil in

Pa
Review №96

Radiator flush in 18 minutes

Jo
Review №97

Good mechanics and they put my truck cheaper elsewhere

Information
13 Photos
97 Comments
3.9 Rating
  • Address:77 E Hollis St, Nashua, NH 03060, United States
  • Site:https://jiffylube.com/locations/nh/nashua/596
  • Phone:+1 603-880-6162
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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