Place is a joke. Talked to a Raymond and all he cares about is getting your credit card info. Was interested in a vehicle and because I wasnt interested in financing or handing over credit card I never got call back. Originally went in to look at vehicle and it was falling apart. They said it was going to be fixed then thats last that was heard from them. Sent 1 message simply asking if had heard anything and couldnt even be bothered with response. Better to take advice from rest of bad reviews this place has and shop elsewhere.

Great place to buy a used car! I LOVE the used Forester Raymond here sold me. They made the buying process smooth (even with typical Mass. RMV headaches) and with my trade-in it ended up being a great deal.

These folks are the best. I do not have the best credit and they got me a great loan. I owed more on my trade then it is worth. Other dealers didnt give me the time of day. These guys are different. They care. They took the time to help me. I may not be rich but they made feel important and that my business mattered. It took me a while to find the car that was right for me. They were very nice and friendly and I love my new car. I can not say enough about how happy I am with Albrecht Auto. Thanks Broch, Tim and Frank.

Sold me a car control arm needded to pass inspection now transmission light already !!! disappointed in everything i experienced here be careful with their used cars

Attractive pricing and up front dealing. Excellent car buying experience! Ray is a great guy and made the process an easy one.

If i could leave a 0 i would rays trash anthony’s trash place is trash and shouldn’t represent any good

Jamie helped us today. We walked in and he was super friendly. He helped us look at one of the many nice 19 Suburbans they had. Process was very straight forward and Jamie answered all of our questions along the way. We were in and out in about an hour. Good price for our 08 Tahoe trade-in. Over it was a great experience and would recommend to anyone!

Ray Tan is a great salesman to work with! He is very respectful and will work with you to get you into the car you want. He made the trade in, test driving of multiple cars, and financing process so painless! I HIGHLY recommend seeing Ray. I love my new Rogue!

They never wash my car for delivery they put a inspection sticker on itAlthough the lights are not working properlyAnd I had to bring it immediately to get oil change because there was no mortor oil and it was on the verge of Ceasing up the engine. I went back the next day to speak to the manager and the sales manager was so rude and not helpful at all. They finally offered to reimburse me for the oil change with a check lol im still waiting for a check and its now been. 60 days. Worst buying experience in NH, dont buy a car here.

Trenton has helped tremendously the past two weeks to help buy the vehicle I want. Will definitely be recommending to my friends and family

Rating from 1- 10 unfortunately 3 at best regarding sales and vehicle delivery and nice to read im not the only one who a poor review with this dealer but then agian used car salesman only have a 5th grade education

Went there to look for car, Brock was so helpful but when I came the following day I met someone else who told that the car was being fixed and he was to call me back when its was ready just to realized it was a lie, they sold the car to someone else. The manager is big lier too.So disappointed.

Raymond took real good care of me and made my buying experience quick and painless.What a great deal and a great truck! Thanks again.Rob S.

Great service with Lionel, found us exactly what we were looking for for the right price. Will be recommending to others.

Bad place, they will sell you junk. In just a few months time I’ve had to spend thousands fixing things. Bad brakes and break booster, leaking power steering, had to replace that whole assembly. Needed an oil change, and alignment. Had to replace whole clutch assembly and slave cylinder. Now seems The Whole transmission is going bad, very hard to get into gear and grinds going into reverse. Now I understand why they didn’t want me to drive it off the lot when I bought it, they had it towed/delivered to my house which I paid for. The guy even told me this will definitely last you 2-3 years before you have to put money into it. “YEAH RIGHT”! More like 2-3 months. Avoid this place they’re not honest and good people. Why should I have to spend more to fix a car than what I paid for it. I paid $3,500 and in 4 months time spent almost $3,000 fixing things. Very disappointed I gave them my money. Feeling regretful...

Every single person I encountered here was super helpful, friendly, and efficient! They got me a much better rate than I expected, and had me in and out as fast as cold be expected - keeping things moving. Would definitely recommend them! Thanks so much, Alex!

I worked with Raymond Tan, an excellent sales rep that made my buying experience easy! They helped me with the process and made the experience very easy and relaxed with no pressure. They took good care of me highly recommend and would buy another!

Excellent experience! Very professional. They went above and beyond making sure I got what I wanted. Would recommend to a friend.

Very pleased with my purchase of a lightly used F150. Showroom is clean. Staff are friendly but laid back/no pressure kind of guys. Plenty of complimentary hygiene and protective gear available for those concerned with Covid infection. Regarding the sale, I worked with Alex; a friendly gentleman who was a pleasure to work with. I may not need another pick up for a while, but when I do, I willDefinitely come check back with Albrecht auto to see what they have.

I hate it here ! save your time

This dealership is the very best. They have tons of cars and many As Is cars which is great. Their prices are so much lower on their as is cars. The state of NH doesn’t allow any dealer to test drive as is cars it’s not just this dealer that is a state wide thing. These other people leaving reviews don’t have a clue. They have so many cars for so much less then anyone else. I found an as is car I really liked and they were glad to inspect it for me. Sure there was a small fee for that but these guys were great. Trust me if you want a great deal and want to deal with real people go see these guys. Tell them John sent you.

My GF recently bought a car from this joke of a dealer, brought it home the day she got it and it had transmission over heating problems, car wasn’t any way worth what they paid for it, and took them 3 hours just too get the car “ready”, this place is a complete joke, you’d be better off buying from a toddler rather than this place, don’t waste your time like they’ll waste yours!

Highly recommend! looking for a car is NEVER easy. The salesman Kasey made my experience much more personal and much easier to handle. He was very helpful in getting me into a new car with all the information I needed and answered every question with professionalism and left no loose ends. I will be back and I will highly recommend to anyone looking for a vehicle and doesnt want the stress of your everyday used car salesman

Raymond helped me find my car and he was GREAT! My needs were very specific and he was extremely patient and accommodative in helping me find a car that matched just what I was looking for. I 10/10 recommend coming here for your car needs.

All of the staff at Albrecht were incredibly friendly and helpful. Casey was approachable and asked really thoughtful questions around what I was looking for. It was definitely a refreshing experience as a woman being treated with respect at a car dealership. I highly recommend them!

Good service, and my salesman Raymond was really helpful...

Frank Smith (no relation) was a huge help to my wife & I getting into a great car under our budget. Love this place & sending friends there. Great job Frank 👍🏻

Ray the salesman and Alex in finance where incredible to work with i had a very difficult financial situation and they both worked hard did not give up and got me financed with a great rate a term I cant thank them enough !!

The worst customer service I have ever experience in my life . I would never recommend this place to anybody “””EVER!!!!”””

This place was so easy to work with! I bought my 2019 Tahoe LT from Jamie, and I couldn’t be happier! He made everything very easy for me. Marc was also extremely helpful as well as Hernando who did my paperwork in less than 10 minutes! These guys helped me get out of a car I never thought I’d be able to get out of! When I picked up my car it was spotless and they also ordered me weather mats & other accessories with no cost. I love this place, I highly highly recommend!

Staff are very nice, but the cars are not nice. Both Infiniti cars we were interested in were really rough. We were interested in a G37 they had at one point, but the engine bay showed a bad amount of rust on the shocks and other spaces. The salesman said The car lived by the water, which is not a good excuse. The other car we were interested in was an M45, but the car had a couple issues. It smelled horrible (probably a smoker), and the transmission was acting up.

I bought a beautiful 2016 Audi A5 Premium Plus Quattro from these super nice people. The entire process was a breeze. I got a great interest rate and an even better price and i just love the car. Everyone there is so nice. I was a little apprehensive about buying a new car but these guys made it so easy.

Watch out! This dealership is playing games. The posted price is only if you finance with them at extremely high rates!! If I want to purchase cash it’s an extra $2500! I have excellent credit and income but they are still giving cars at 8-9% interest rate! Stay far far away. Listings for car are not accurate pricing and when you get there everything changes.they are selling cars do people who do not know much about cars with added fees and high high interest rates! Only good if you are desperate for car, otherwise stay away!!!

Tim helped me pick up my new f150. Made the whole process incredibly easy from start to finish. Dealt with me taking a few out for drives, including one inside the dealership. Could not have asked for a better car buying experience. He’s the man, go give him a call

I bought a car here and it was one of the best experiences I have had at a used car dealer. The sales associate was very professional and the sales manager answered all of my questions. I definitely would recommend my family and friends to Albrecht auto land! Thank you so much, I love my car!

My husband and I had an unreal, amazing experience with the Albrecht group today in Nashua! We have been casually shopping around for a new car since March, totally hesitant to jump into the process because our experience with dealerships has been historically painful and you often feel like you are getting fleeced. From the get go, Jamie was so personable and down to earth, not pressuring us in any way and answering all of our questions, even though it was late in the day. Marc and Hernando were also wonderful - assisting with our trade-in and answering our numerous questions about financing. We totally did not expect to walk away with a new car today (and a great deal at that) and they made the process so surprisingly painless and smooth! So glad we walked into this dealership today and highly recommend this group!

Wasted an hour and a half of my life. I went to see a car that they posted online. After test driving the car and waiting to sit down and discuss numbers I was told they posted the vehicle under the wrong information and the actual price was 3,000 dollars more.

This is an awesome place to buy a car! I bought my 2017 Toyota Corolla there and it is my favorite new toy! The people are friendly, and the best part is I got a great deal!

Quality where it counts! Very professional, friendly staff and my car buying experience was hassle free. I worked with Kasey, Jamie, and Hernando and settled on a really nice Durango. All my questions were answered and I am thrilled with my purchase. Would definitely come back in the future and would recommend Albrecht Autoland and the team here to anyone looking for a positive vehicle buying experience.

Quick & Painless Purchase of 2018 TahoeMy husband and I worked with Jamie and he was great. We called ahead about a car before driving from the seacoast area. When we got there, the vehicle was pulled up to the front and ready to test drive. He stayed past close with us to discuss pricing and a trade-in. He was matter-of-fact about the details. We made a deal the next day and the car was detailed and ready to pick up in perfect condition same-day.The one bummer was that the car only came with 1 key and no back-up. We left just expecting to have to order our own, but Jamie called 3 days later to let us know he located another set which is now in the mail coming to our house.Thankful for a painless experience!

Everyone was very friendly. Lionel was our guy. great job !! Would definitely go back for a used vehicle 😊

Though Alex was busy, he made our time in the dealership fast and complete. Thank you for delivering door to door!

Thank you for your outstanding service. You made what could have been a stressful situation, positive and painless! We will be sure to share our positive feedback with friends and family, so that they will visit your dealership when shopping for a new vehicle. Nice work 👍🏾

I found Alex to very nice and courtious. He was honest in his assessment of the new car

Easier to get in touch with my late grandmother than Mike Resto the finance manager

Very knowledgeable staff. Gave me a steal on a Toyota Corolla. Will be here again. Mike and Hernando were great. Only issue I have is they let you finance through one bank only which has stupid rates even if you have perfect credit like I do. Not sure why they do that as its counterproductive and Im sure they lose lots of deals because of that which is why I removed 1 star

I purchased a used Cadillac today, and I had a great experience. I will recommend you!!! You have a great associate named Zack, he is an asset to your dealership.

I will buy from here again! Recommend to everyone. Not like your normal high pressure sales people. Great experience

We made an appointment to test drive a specific vehicle, as we live many miles away. Pulled up and saw the car we wanted to buy parked in front...but it wasn’t for us. It was being sold as we were arriving. I guess doing the research and calling ahead doesn’t matter any more.

Raymond Tan was great, he was very helpful and very friendly. Mike really helped us with our financing.

In all honestly, I had some difficulties during my time with this purchase. But in the end, it all worked out thanks to Mark Barnaby and others. I now have my 2008 Tundra which I purchased at a fair price and I am enjoying my ride. Would have rated 3 stars if not for the dedication from Marc in making things right! I would purchase here again.

This the dealership you want to go to when you need a car and need some help. All kinds of cars, trucks and SUV’s for all different prices and they can get you a loan when others can’t. Super nice people and it felt nothing like a car dealership. These guys are different. Check them out. Highly recommended!

Pictures on the website do not match the actual vehicle. For example, the Suburban that I was looking at in the picture had 4 factory wheels with newer tires, the actual vehicle had three bald tires and plastic hubcaps. Some (not all) of the interior pictures were of a different vehicle. There are actually two different dashboards shown in the picture if you pay particular attention. Not impressed. I drove an hour and half to waste my time and the person that I spoke with on the phone (Nick) blamed me for not doing my homework on how the dealership works. Very unprofessional. Buying a used car is not an enjoyable experience as it is, these guys dont make it any easier to feel like there are decent dealerships out there. The manager called me after I left the dealership upset and seemed like a nice guy. It doesnt help the shadiness with misrepresenting the actual vehicle through pictures though.

I bought a used 2010 lexus convertible with high milage (125k) from this dealership. Do not purchase a vehicle from them without having your trusted mechanic look it over. Since buying this car I have put significant money into it. They put an inspection sticker on it and it should not have passed inspection. The biggest issue was the exhaust had a significant hole in it and a terrible job was done trying to weld it without taking the exhaust off. The front drivers tire had a defect and every fluid in the car was black from lack of maintenance. When I test drove it the traction control light was on and I was told that was going to be fixed. After all the maintenance I have done, it now currently sits with a check engine light and traction contol on again... be very cautious purchasing a car from these people. This car was sold in terrible shape.

Probably the worst dealership I have ever visited. The customer service was so bad I walked away before they made me their best offer. I had to wait 3 hours to test drive a car and get their first offer which was much lower than any other place around. One sales person was working on a busy Saturday morning trying to sell 4 cars at the same time while bunch of other employees just standing around doing nothing. Even their manager at one point started calling them out for doing nothing. Horrible parking situation, cars not clean both inside and out, cars with mechanical failures being sold for 20k etc. Do yourself a favor avoid this place.

Bought a 2018 suburban all blacked out. Love it! Everyone was pleasant and made the experience easy. Thanks

Nice visit. Great salesperson. Only negative is they want you to finance through them at 7.9 percent interest.

Great place and nice manager Mr. Frank! Few months ago I brought a Ford focus 2012 its runs good.

Went to look at a wholesale car. Loved it, asked to test drive it and they refused... Said it was policy because its as-is. Im sorry, but just because something is as is doesnt mean that I cant test it or get it checked out by my mechanic... For all I know I could have bought it, driven it off the lot, and the transmission be jacked up. What are you hiding Albrecht? How many people have you screwed over?

Zack was very professional and kind to deal with. He was very knowledgeable and honest. His communication and down to earth personality make him one of the best to deal with!

Great guys, easy to work with. I would recommend anyone who is looking for a car to go here!

I recommend completely avoiding these tricksters!These people are very deceptive. They are also very incompetent. They offer lower prices than their competition, and then say that price is only if you finance through them, and their rates are ridiculously high. The already high rate they say over the phone is way lower than what the crazy high rate actually is when you get there. Our credit scores are in the mid 750s.It’s been four weeks since we foolishly bought our car from them and they haven’t processed the paper work yet for the license and registration. They’ve given my husband so many lame excuses as to why they haven’t done it yet. It’s supposed to be done immediately because the temporary plates last for only 20 days!My husband has been pulled over theee times because he has temporary plates, and these people don’t care. I’m losing sleep over this because they got the money for the car, but they won’t put the paperwork (title and so on) in my husband’s name.These people (the salesman, the finincing guy, the manager) are the classic example of dishonest “used car salesmen.”

Super satisfied with the car I got. Would highly recommend

Tim was awesome thru out the whole process love thi place thank guys!

Great customer service, they answered all my questions and the Suburban I bought is awesome.

This review is based soley on talking with one saleman from the dealership. This guy had Zero knowledge of the cars in the lot. I asked a basic question about the car and just wanted to know what repairs were done on it and they said, oh its wholesale, we just make sure the car starts and thats it. So I said on your website it says this is not a wholesale vehicle and he goes yeah yeah so your good to go this car is good with full inspection. So everything on the vehicle is good because it had a inspection??... He wasnt willing to actually anwser my questions as I am a 2 hour drive and just wanted to talk to someone and confirm things about the vehicle before I drive up there. He then said oh this is a great price normally is 14,000 and kept trying to argue that this is what the price was on the vehicle. 1. A 12 year old car with over 100k miles is not going to be 14k$. KBB had it valued on the high side at 7200$ and it was listed at 6k$ but the orginal price was 14,500$ .....I had the cash ready to go but between the reviews on here and talking to their saleman, I would stay clear. Maybe I got their worst saleman (who didnt introduce himself when anwsering the phone but assured me he has been there for 15 years)but I got some Pretty bad vibes from this place.

Went to buy a 2019 Toyota rav 4 cash they said I have to finance the car with them otherwise they’d raise the price NO I DO NOT RECOMMEND THIS PLACE. Sales “Manager” has attitude he said either final with us or leave so I left.Hey sales “manager” 👎🏻👎🏻👎🏻 Bad customer service.

Walk over to Toyota of Nashua, better selection and much friendlier staff.

These people are completely dishonest! I am an overseas client, has been offered a certain price for a 2014 MB, in written, by mail 3 days ago. I have accepted, in written, the price the same day. Lost 3 full days talking with shipping companies, 20 overseas calls arranging the pickup and the export, while waiting for the Bill of sale to be prepared and signed. When nothing happened with the contract, today, after my call, I was surprised with a new, 30% higher offer and after my angry reply, that this is a blackmail, I ve been told, that the car was sold to another person.. Haha...By the way, the car still hangs at their site...I have told them, that I will do my best to warn other customers what to expect in Albrecht Autoland, but the dealer said he doesnt care for my opinion.Their slogan is Respect from Albreht... respect?! These people even disrespect their own words and themselves, what left for respect to a customer..Respect?! Just stay clear!

Ray and Mike were both great to work with

Albrecht auto was truly one of the most disappointing customer service experiences I have ever had. I’m not just talking about purchasing a car, I’m talking about any meaningful purchase I’ve made in my life. From sales people who truly embody the quintessential “used car salesperson” by promising discounts and walking away during financing, to sales management who would promise swift action to your issues and then never call you back. Albrecht truly let me down at every turn.After leaving the dealership with the car it took more than a week for them to file the paperwork with my insurance company. (It was illegal to drive the car at that point) To build upon that, they didn’t bring the paperwork to the RMV until more than two weeks post purchase.During this delay, whenever I could get someone on the phone I was constantly reassured that it was just “clerical errors” holding up the paperwork. But at one point (more than a week after the contract was signed) their sales rep even went as far as to tell me I needed to drive back to the dealership and re-sign the entire contract.I had to escalate the issue to their vice president in order to get action; without her intervention I’m sure I would still be without a registration.If you are in the market I highly suggest you stay away from this dealership.

Advertise one price online show up with cash price at dealership thousands more. Stay away from. Fake advertised prices to get people in the door

Working with Mark to get back into another beautiful car

Mike was great! They got me financed when I was in a tough spot! Thank you!

I wouldnt recommend buying a as is car from here. Any other place would let you test drive the car on the road. This place will not. I dont trust it at all. Also asking over 5k for a car the guy knows nothing about when the car is worth maybe 1k. Dont trust them.

Highly recommend! Such great service!

Absolutely amazing buying experience!

Stay away from this place! The worst customer service ever!

The worst dealership, never help customer after selling the car. I am having a lots of communication issue with them after i bought my car

Bought a 2019 used truck that went from the lot into service for repairs. It was never fixed and we canceled the transaction based on the lemon law. Five weeks later we are still waiting for out refund. Total scammers.

Great customer service

The guy talks out of his behind.