I was on the road from Everett, WA. and needed a part.it was close to closing and they stayed a few minutes late so as I could get my part and keep me on the road.They went out of their way, above and beyond to help someone.This is why I use NAPA and not others. If you want great customer service and knowledgeable parts people NAPA is the place to go.

Always friendly folks. Very knowledgeable staff. Able to cross reference parts to make sure you get the right parts. If they dont have it, they will tell you where you can find it.

Good customer service!

My wife needed a battery while away from home. I ordered online, she picked it up, and they went above and beyond to get her back on the road. Thank you!

Michael makes the Napa name as strong as I had thought with the warranty on my alternator! Best place for electrical parts and most anything for most any vehicle. Thanks for the help in getting my car back on the road.

Only offers military discount on few items.

Always excellent customer service and theyre always very knowledgeable. Will continue to go there.

Customer Service Here At This Store Is Poor. I Walked Into This Store Location Looking For Help For My Vehicle & Gabriel Convinced Me To Buy Parts That I Never Needed. He Was Un -Professional .. While Eating On The Job. Confused & Unknowledgeable. Management Should Invest Into Hiring REAL SERVICE PROFESSIONALS . Untill Then Dont Waste Your Time Or Money

Good service and always willing to help any way they can.

Chris Ward and Travis Charland make it happen when problems that others cant seem to help fix! Great managers!

Great place. You can find anything you need. Pretty fast and clean.

I need the most odd ball weird part and they had it. These guys will try everything to find what you need.

I work there.

Best group of smart richards

Their full synthetic oil and filter 22.xx You cant beat that deal!

Very helpful. Thanks alot

Nice guys and gals very friendly and knowledgeable

Needed some oil for my Jetta Diesel. Its hard to find but Ive found it at NAPA before. The guy who assisted me was very helpful. I love that store!

The service was very good. We were helped with a battery that was under warranty, which they replaced with no issue. The location is convenient to the interstate, however it isnt in the best part of town. Thats not their fault, however something to consider.

Napa usually has what I need. Fast service. Good parts

Their always going out of there way to be helpful.

Fast service. Good quality NAPA parts. Lacking inventory but that is fault of the modern e-commerce world.

No doubt the most knowledgeable part store people out of the big nationwide companies. They also have, or the abilty to get the most parts. Only reason not a 5 star, the guys in there can be huge smartazzes and if you dont understand or apprecite the jokes it can be very annoying.

Lady on the counter searched diligently for a certain type of flashlight I wanted. To my surprise, they had one. NAPA saved the day again.

They just have better parts. Not the cheapest but better

Love this people. They take great care of there customers

I called Terry at 6:58p and told him I was in a jam. I needed a fuel filter. He told me that he had it in stock and I can come To the store because he would wait on me. He waited and help me get everything I need and saved the days. #NapaKnowHow

I really like NAPA because they usually have staff who are either students or professionals in automotive. The only reason this location didnt reveive 5 stars is because of the long waits. But they have a popcorn machine, so I never mind the extra wait time

If you can not find anything in other store... yes, you will find it here.

Very awesome people, best customer service ever. Helped me and my family who got stranded!

Everything you expect from a napa, and the boys will do their best to help you.

Very intelligent people work at this store very helpful

Standard NAPA store with horrible parking and a terrible to find location, but the service was excellent. 5/5 for service, 1/5 for location.

Poorly trained staff, no willingness from other employees to help staff or customers! Store is well stocked but strictly a management issue!

Had no idea this was here until just the other day... Its hidden behind another section of the building. Will have to check it out another time.

Nice people had the part I needed

Very helpful advice and helps with takingadvantage of specials.

If you are going here for parts. Pack your lunch. One person working and not in any hurry.

Very helpful.....plenty of parts for your vintage ride......

Great service! Only place in middle TN with the parts I needed!

Great customer service always a top parts place

Took longer than it should have to get the basic parts I was needing.

Good service and they always have what I need

Nice Alex was very nice!

Very helpful and always have what i need

Good service on parts

Had to wait however staff answered questions without making me feel rushed

Micheal and Chris are very knowledgeable and timely

Very friendly and helpful.

Good place well stocked

Rushed out of work early to show up at 6:45P when they say they close at 7:00. With the doors locked and the employees closing up. Very disappointed. Not how a business should run.

Always have parts and knowledge

Great deals

Little slow but they had the parts.

Good service, good people

Very helpful but expensive.

Ok

Just what I need it

Very slow and tiny store

Great service

Shelves are pretty barren.

Outstanding

Its ok.

Very courteous

Good deals!!!

Ok

Helpful

Nice

Cool

Quick

Liked it