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Discount Tire
1309 E Plaza Blvd, National City, CA 91950, United States
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Discount Tire
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Ni
Review №1

Amazing experience today keith was really helpful with going over my options for tires and rims and helped me make a great choice! Definitely my go to shop for tires

Ca
Review №2

This place is amazing, I pulled up for a tire patch for my left front tire and they took care of it all in under 30 mins. They don’t charge for a tire patch but only if your tire is in good condition. Definitely would recommend for any tire related issues. Friendly staff as well which is always great. Thanks Jose. 😎🤙🏽

R
Review №3

I cant provide enough positive reviews about this Discount Tire Store at 1309 Plaza Blvd, National City, CA 91950. The Store Manager Joe and his staff provided excellent customer service and competitive prices when purchasing specialized tires for my BMW 750 LI. Did I forget to mention tire service was in less than 30 minutes! Thank you, gentlemen, for your Excellent Customer Service Commitment!

Mi
Review №4

I’ve been a customer of Discount Tire for years. I’m doing a nationwide road trip and decided to stop here because I’m familiar with the brand and their services. Not only did they give me the best price for the tires I really wanted but they offer the best customer service. Seriously, I was treated with the same 5 star respect I was treated with on the other side of the country. That tells me that Discount Tires KNOWS how to roll out training and plans to keep their service consistent. Even if my tires were more money, I’d pay that knowing that my dollar is going into the hands of people that CARE how they treat people (and not just their paying customers). The locations are always clean and the young people working at these establishments are the best. Even during this pandemic, they have carefully spaced out seating for people to feel comfortable in or outside. Kudos to you and your teams nationwide. And even bigger high five to the team at this San Diego location. Y’all get my vote!

Ja
Review №5

It was so quick and easy. The crew was so helpful and kind. They just take care of you and from what I saw they were doing everything right. Said it would be about 45-60 minutes for my 4 tires to be changed. They were done in 25 minutes.

Ki
Review №6

Roberto, Thank You for saving my ambulance! Got a nail in one, but all 4 in the rear (dualies) needed replaced anyway. On-the-spot, quick, compassionate and uplifting service. Miracles happen. 🤗💝

Ja
Review №7

Quick and efficient. Car was in and out in an hour!

Ka
Review №8

Buying tires or anything for that matter, that has to do with my car, is always stressful. I really depend on my car, like most people that drive one do. My tire being flat at this time was very stressful, as my partner was in the hospital, in critical condition. I went to Discount Tire because my Son referred them. They turned out to be awesome. The salesman, Jesus, listened to my predicament, and took the best care of me, totally relieving me of my unnecessary stress. He really set me up nicely. The service was fast, fair and honest. Just what I like! I will give this Discount Tire five+ stars and a positive referral to anyone who needs tire service!

Jo
Review №9

I’d like to make this review for Jesse. This place has amazing customer service. Jesse, enlightened me everything regarding to my car and tires. I would totally recommend this place to anyone. Wait time could be better but it depends how busy the shop is. I waited 30-45 minutes. Amazing service.

Ev
Review №10

Fast and professional. Recommend to everyone. Did my R8 tire in 20 minutes during a lunch rush.

Ke
Review №11

Helped me replace a tire that had a nail in it. Good service decent value. They broke my Center console cup holder. Must have leaned onto the water bottle I had there and pushed it straight down. They didn’t say anything about it but it’s obvious. I was able to take it out but now I am left without a cup holder and need to fix this. I came for a fix and ended up with another problem.

Jo
Review №12

I made an appointment, dropped off my car & 2 hours later has a text that my car was ready. No surprises, no excuses, no hidden costs, just excellent service as advertised. They will fix your flat & check your tire pressure for free also! Great business!

Dr
Review №13

Not good.. one store said my insurance covered all costs but didnt have my tire size and sent me to another one up the street..Of course they had the tire but at an added cost..When I explained the other store said it was covered they lied and said it wasnt.. Im getting used tires next time... I spent way too much money for the same services

Ja
Review №14

Wasnt expecting much really, made an appointment online to replace my rear tires. But man where these guys fast and professional. Had my appointment for 830, showed up they got my car and before I could start getting lost on YouTube. I was astonished that my car was ready a lil bit of 20 minutes later. Make them appointments online people.

Ca
Review №15

Went in there for a tire rotation. Fast and efficient. In and out under 15 minutes.

Ba
Review №16

They were able to find exactly what I needed at a reasonable price. I will be a able to pick it up the next day.

Na
Review №17

Very customer oriented place….they really took care of me when my tire caught flat

Da
Review №18

This review is mostly based on the customer service I received from Joe. Called him before taking the car in to see if they had some tires in stock. They didnt but he said would have them brought over from a different location if I would get the job done the same day. It was an emergency replacement but I decided just to replace all four tires. Upon arrival, Joe came out to meet me, walked me right up to the front counter, gathered all my information, answered a few questions and cashed me out all in less than 10 minutes. He did his job very efficiently and made it super easy for me. He gave me an estimated time frame for when the car would be ready and said he would call when finished. Dropped the car off at 1 and picked up at 4:30. Keeping in mind that the tires had to come from a different location and the fact that they were completely slammed. I think it was a reasonable amount of time. For pickup, I walked in, talked to Joe briefly, he returned my keys and I was on my way. Tires are solid Michelin tires so nothing to complain about there. Joe will be the reason I recommend this location to everyone I know in need of tires! Will definitely be back. Thanks Joe!

Do
Review №19

In and out in 40 minutes. Excellent service as usual. Couldnt be happier.

Mo
Review №20

Wonderful teamwork! Friendly and efficient service from Joe and Jessy. Dog 🐕friendly place too. Peanut and I will be back in 6 months

Sh
Review №21

Alika was my first point of contact and he was great to speak with! He explained the COVID -19, complimentary air check and appointment protocols. I believe he may have had a smile while speaking with me--in short, he sounded happy to be there and did not mind answering my questions. Great first impression!My appointment was scheduled for the next day at 11:30 A.M. (super bonus as I was expecting to hear they would not be available for a week). My technician, Jesus, was very friendly and knowledgeable; he inspected my vehicle, explained the process and gave me a customer information session with respect to tire tread life. My problem was very small, the service was quick and efficient, and I was on my way by 12:05 P.M.HONESTLY, this was a GREAT experience for me and I look forward to going back for all of my vehicles future tire related services. I also discovered they can obtain rims from any manufacturer (yes, yet another bonus for a client like me--a one stop shop with great customer service is efficient for my schedule).Insider note: You will get an appointment at this location far quicker than other locations. I highly recommend paying them a visit.

Gu
Review №22

I felt very comfortable at Discount Tire today. The lines were neatly divided with great signage on distancing. Everyone had mask & respected space. Thank You! The tires purchased for my truck are great & the techs had it done with great time. Nope, dont work for them. Lol I just say what shall be said & today they earned praise. Keep up the good work.

K
Review №23

Jay from federal store and Alika from Natonal City store are the best. Helped me get a new hard to find tire for my truck and it only took me a short time on a holiday weekend. 👍💪

Er
Review №24

Took my truck here 2 years ago for tire change. 2 yrs later I had a screw on one of the tires. Staff were very friendly and they took the time to know you and made sure that you are taken care of. There were plenty of customers but I was out in 30 mins which is impressive given how busy they were. Great job DT! I highly recommend this place.

Gl
Review №25

The guys are very professional. They work very hard and excellent on what they do.

Si
Review №26

To all my beautiful brothers and sisters out there do yourself a favor and look somewhere else. Thank me later.I tell them not to lift my Tesla and they did anyway...so Tesla owners be warned.

Da
Review №27

Awesome place to get tires its clean the professionals were great I brought in a practice car a 2015 Chrysler 300 the staff took real good care of me I will be back again

Ja
Review №28

I love that they make certain that their customers tires are correct and they charged me fairly for new tires.

Ja
Review №29

One of the best Discount Locations Iv been to. Super quick! Less than 45min for 2 tires(with an appointment and paid online), went back for the other 2 a week later and same experience.

Ab
Review №30

Service and staff is very good and helpful. Waited 5 minutes until I got served, and about one hour to complete changing the tires. No appointment is required.

Ra
Review №31

Very good customer service. Free tire rotation and flat tires change.

Jo
Review №32

Great service

Ri
Review №33

Love the free drive up service for tire inflation. Tire quality, selection, and prices are also top notch.

Re
Review №34

Perfect as always..their customer service is on point they always acknowledge you and let you know someone will be with you just awesome the manager at national city branch is on point and has a great crew.

Da
Review №35

Great service! I never go anywhere else. The Manager got me signed at the door 5 minutes later i received a text it was my turn to be helped. My flat was fixed and was waiting for me when i got off work. Best thing the flat was fixed for free.

ra
Review №36

If i could go lower i would, after a short discussion, I quickly realized how non proffessional this place was . I came in for a flat repair in march apparently, they are not responsible for not following the best practices. If the tech wouldve just followed the rules and dunked the tire he wouldve seen that he overdrilled the tire but noo its not their fault(leaky patch) .Clearly management had a short temper so i decided not to even deal with it . goodjob aaron for taking responsability.

M
Review №37

Great job and organization. Product and installation were excellent. Completely recommend.

Br
Review №38

I was traveling threw Sandeigo when I picked up some road dedris. The tire was destroyed and stuck with putting my space saver on my truck. Called Discount and they had the exact Goodyear tire I needed. When I arrived they got me and my wife back on the road within a hour. Very impressed with there staff. Great store. Thank You

Al
Review №39

I love discout tire

Ch
Review №40

On the way to work I figured I must have ran over a nail it something sharp. Anyway right after getting of work I noticed my rear tire was flat. Installed the spare and drove to Discount Tire. Plugged my tire for free... pretty awesome 😎

Wi
Review №41

Great location across from Starbucks. Friendly staff and finished faster than expected.

ro
Review №42

Great store. The mans name was Joe. He was professional and nice. Thank you for getting me back on the road.

c
Review №43

I use this place for all my tire needs! They have always been good to me. Always honest, efficient and friendly. I am very big on customer service and they have always exceeded my expectations. Highly recommend.

DD
Review №44

Had four new tires installed today at the National City Discount Tire store on Plaza Blvd. The staff was exceptionally helpful, professional and courteous.I had an appointment, and they greeted me by name before I got to the garage bays. They didnt know me, but knew what time my appointment was and what kind of car I was driving. I was in and out of there in under 45 minutes. Plus, they beat Costcos prices and were much faster and more convenient. I was more than satisfied-- I was very, very happy with my experience there.

Ma
Review №45

Super friendly and helpful service, always try to get you the best deal on tires that fit your needs

Br
Review №46

I made an appointment to get my tires rotated. They were super fast. Had me out of there in under 15 minutes. As always they were super friendly and professional. Discount/American tires has been and always will be my tire company for life.

Ta
Review №47

When I called them the gave me appointment the next day! Also, AARON was very helpful he did the best,he didn’t give up until find the best solution! Before I call them I called the one on Med way I requested an appointment with the manager! They took my name and my phone they said we will call you tomorrow! But they don’t call till today It has been more than 10 days!

Jo
Review №48

Great customer service! Quick turnaround and very professional. Ill definitely be back Id I need anything else.

Ma
Review №49

Great customer service! I came in because I had taken it to a small tire shop to get one of my tires fixed and they ended up messing it up. Alika helped me out here at Discount tire. He was very understanding of the situation. He was able to switch out the tire for me. He made it easy and fast. I would highly recommend coming to this spot.

Lo
Review №50

I like to go get my tires check, personnel there are polite and make sure job their doing is right.

Ju
Review №51

Salesperson-984 ( Alika Aipa),was realty helpful to me,& I observed that the whole staff was fast and courteous as well. Fix my tire promptly and FREE.This store at 1309 Discount Tire on plaza was awesome crew.

mi
Review №52

My go-to spot. You won’t regret it

Je
Review №53

Ive been going to discount since I was 16. This is definitely one of the better ones Ive been to. Great employees with quick turn around.

Ra
Review №54

Such sweet staff they were so helpful love it here

Co
Review №55

Worst service Ive ever had!! They told me my one tire that I blew out would be ready in two hours and I was fine with that because I was a walk in. So they gave me the option to leave or stay in my car seeing that it was 104° F I decided to go home I came back about 2 hrs and 15 mins later and when I pulled up I asked if it was ready still no big deal just wanted to know how much longer. The people told me 10 mins so I said okay Ill wait. I waited another 55 mins I went down and they said they would check on it it so I went back to my car and they said I needed to finish payment. So I did and instead if installing the new tire they put it next to my car and said have a good day and asked if I wanted it in a bag.

Ma
Review №56

I am so impressed by their customer service. I came here to get new tires about a month ago and unfortunately I got a nail in my tire yesterday. I called in this morning and they were so helpful. Their appointments were booked for the evening but they take walk-ins so I went in around 5:30pm. When I arrived I was immediately greeted by Antonio who actually remembered me from the last time I was there. The nail was in the sidewall so they had to replace it. Luckily I had the road hazard and it covered the replacement. I highly recommend getting the road hazard. Its worth it because you just dont know when youre going to get a flat. FYI, their prices are the best. Ive compared even with Costco. I also must note that they were very friendly and patient with my 1 year old

Fl
Review №57

Issac was awesome, amazing customer service... thank you.Update: Alika was amazing as well. Crew is always nice and has you in and out of the store in no time. Love this place.

Al
Review №58

Helped me with everything I needed!

Ri
Review №59

Purchased a New Spare tire. In n Out. Less than 15min for Walk-in. 215 /65 R16 GTR GT RADIAL $100

Sh
Review №60

I went to the Chevy dealership for maintenance and they said that I had a screw in my tire on the side so by law it couldn’t be patched, then proceeded to say because I have AWD, I have to replace ALL of my tires, “if you only change one tire, it messes up your alignment”.. they also said that my tires were due to be changed because of the wear on it. 4 new tires there is $800 plus tax. So I googled tire shops and found this place. I spoke to Ryan (if I remember his name correctly) and told him everything, he took the time to show me the amount of life left on my tires and where the screw would have to be in order to be in the non repair zone. Then they took my car and by the time I walked to CVS and back, they were done. They patched my tire, rotated them for free, and even shined them. Loved my experience here!

Wa
Review №61

Fast& Efficient.

Da
Review №62

Hard to miss with this company been working with them for as long as I can remember lol thats probably 30 years I dont know how long it where they been in business. Good product they stand behind it good warranties good prices. And always a great crew of guys in the office and working on the cars. Thanks fellas

Ri
Review №63

This place has the best costumer service! Flyn Dacayo helped me with my car. I had a nail in one of my tires and they gladly repaired it for FREE!!!! He also advices me that I would be needing new tires soon. I asked for a quote and he was not pushy at all. Super friendly. I was in and out in no time! This place is awesome and I will make sure to always purchase my tires here because of the amazing customer service

Jo
Review №64

Pick out your tires on line. Takes ~30min. Easy.

Ma
Review №65

Got my tire repair for free and fast...Been a customer for many years..

So
Review №66

The customer service was great.young man was very polite, and finished my car fast.

Hu
Review №67

Always satisfied. They are great.

Pe
Review №68

These guys are the best. Professionals! They fixed my flat tire and made sure my other tires were 100%. No charge! My tires from this car were not bought there! But i have always bought tires from them on all my previously owened cars. I WILL CONTINUE TO BUY TIRES FROM THEM...THANK YOU DISCOUNT TIRES!

Fe
Review №69

Great place the guys are cool. They check the air in your tires for free👍🏼

Gr
Review №70

Terrible got new wheels awhile back had tires put on and they damaged one of the wheels. They are going to replace though. But had to wait an hour plus now I have to wait again.

Ma
Review №71

Staff quick and friendly!

Mo
Review №72

They are awesome

Gr
Review №73

Great service!! John and Austin and my repair guy were awesome!! Brought my model 3 in with a flat as the roadside service was going to be ridiculously expensive. They were able to repair it for free, Im guessing simce I have been a long time customer. Thought I was going to have to pay something as they are the original tires and not purchased from them. Super happy amd will always do tire business with them... Thanks guys, made my day!!!!

Ap
Review №74

Very nice employees

Ma
Review №75

Gotta love a service that will fix your flat for free..!

WE
Review №76

They were faster than I thought they would be.My new tire shop locationThank you Discount TireNational CityRoderick White

Ri
Review №77

I had a flat, unrepairable tire from the 15 south. There was a blade that made the hole too wide to repair. I bought 4 brand new tires cuz my truck is AWD and soon realized i was tight on money. I unfortunately had to return the tires and was so lucky that they had a used tire with the same tread depth as my 3 other original tires. I made a total of 3 visits in 3 days cuz I couldnt make up my mind but they helped me out so much and was completely understanding. The 3 awesome people who helped me out were Jesus [Jessie] (ESPECIALLY Jesus), Alika, and Jon. Highly recommend this place cuz they will work with you.

De
Review №78

Very good Customer service.Justin is the one who took care of me hes very courteous and helpful including the rest of the team.

Ch
Review №79

Always good service

ad
Review №80

Jon in the camo hat was extremely helpful. Great location plenty of parking lots of snacks nearby while you wait.

Fr
Review №81

Wow, this place is awesome!!! Joe and his team took really good care of me. I went in with the intention of buying a new tire because another shop had told me that run flat tires couldnt be fix and no shop would attempt to fix them. When I got there, Joe took a look at my tire and said he might be able to fix it. About a half hour later it was fixed and I was on my way. The most amazing part is that they did it all for FREE! I will definitely bring my car back the next time I need tires!

Pa
Review №82

Quick and fast!

Da
Review №83

Discount Tire fixed a nail puncture in my tire very professionally and for free, even though I bought my tires else where. Ill definitely keep them in mind when I need my next set of tires.

Ro
Review №84

Very friendly and helpful employees! Job well done and super fast!

Jo
Review №85

Always the best....everytime...5 Star service...20 year customer...

Je
Review №86

Nice and clean, great service and great employees!!! I buy all my tires there both cars

Su
Review №87

I have been to two Discount Tires today with a 2 to 5 hour wait and call make an appointment at the one thats closest to my home and they said it would be four days before I could come in. All I need is a patch my tire and I was referred to you because youre supposed to be quick and dont charge. I will never buy tires from you guys. Time is the only thing we have for real and my time trying to work with your company was a waste of my life.

Mi
Review №88

Great place. Took care of things properly. Took twice as long as promised and I was looked at crazy when I asked about it so watch out for the over-promising sales vs. the young crew doing the work. But thats normal.

Ja
Review №89

Waited three hours for a simple service. While people with no appointment (just like me) were just getting immediate service. Then when they gave me my car they were rude. Terrible store don’t come here. Go to another discount tire.

Je
Review №90

In and out in 30 minutes for rotate and balance. Cant complain about that. On this visit i also learned that they replace tire pressure sensors. I paid 70 bucks for the tp sensor compared to $140 that the dealership quoted. They also guaranteed the part for 6 years.

Ha
Review №91

They are so good in customer service and knowledgeable about their products and services

Fa
Review №92

Exceptional customer service

Si
Review №93

They always do a great job, customer service is on point!!

Yi
Review №94

REAL GOOD SERVICE!!!!

ca
Review №95

Excited costumer service. I had a blowout and they had me back on the road in less that 2hrs and they were busy! I was a walk-in and they helped out right away

Ow
Review №96

It was good service all around, except they just threw my donut tire in the trunk of my Honda Accord without putting it away properly.

Ap
Review №97

Alaka at discount tires just literally saved my life by squeezing me in and fixing my flat so I can continue working.

E
Review №98

The staff are so NICE and FRIENDLY. The service is excellent! They were quick and fast, didnt have to wait long.

Av
Review №99

I was really frustrated and the manager was super accommodating and fixed my problem!

Jo
Review №100

I would definitely recommend this store . All my car service has been done at this location always great costumer service. A special thanks to Antonio for greeting me and helping me in such professional manner.

Information
84 Photos
100 Comments
4.6 Rating
  • Address:1309 E Plaza Blvd, National City, CA 91950, United States
  • Site:https://discounttire.com/store/ca/national-city/s/1070?y_source=1_NjI3NDY0LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 619-474-6723
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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