How can I put this. Well I was looking for a part for my car and I called AutoZone and not one store anywhere on any AutoZone had my part. So I tried o reilys and same thing not one OReilys had my part. So I looked online. And same thing. Nobody seemed to have it and if they said they had it when I tried ordering it said no longer in stock. So I let a day or 2 go by looking and looking and I said to myself you havent called napa. So I thought their not gonna have it but I went online looked up napa called one near me I asked the guy he said we have 1 in stock. So when I got there one guy went to the back to look for it came back said he couldnt find it. I was like it makes sense I kinda thought they were gonna say that. but he asked another employee if he could look gave him the part # the guy went to the back came back about 5 minutes later and puts my part on the desk kinda handing it to the other employee. It was a wonderful experience to have been able to find it at napa. From now on Im going to napa first no matter what. Thanks guys

Omg so helpful. Knowledgeable staffs, like... really. For example, if you need wipers, they arent going to ask if your truck is automatic or 4x4 lolz

Great service I called Octavio answered immediately Awesome customer service they didn’t have the part At their store before I could ask if I wanted to check other stores he had the addresses ready. Great guy

Awesome customer service, very helpful. The only reason im rating 4 stars is because they had no air conditioning it was an oven in there!

Had all the parts I needed at a good price. Was able to fix the family car with no problems.

Never had any problems shopping at NAPA. Prices seem to be a bit higher than other Auto part outlets. Their quality could be a better grade and the reason for higher cost of parts.

The Manager Scott helped me out. Great guy, he knows auto parts. Very helpful.

Ive had good experiences here. The employees are knowledgeable, courteous and quick. There are other places that may be a little better on pricing and inventory but youll also spend more time getting in and out without the expertise. I only left one star off due to sometimes being out of stock on a item...but even then they will offer to order it for you 👍

I need parts today, dont have time to order things

Very accommodating!!! The most friendly Californians I ever met

Great Service, very helpful👍🏽

My go-to for when I need my 5w50 full synthetic oil.

They have some parts I need and some parts for my vehicle they dont have and I have to do a search for the parts I need from someone else. Between the three major Auto parts stores I can find what I need for my vehicle. Where Im located the auto parts stores are close together but I generally call to see if they carry the parts I need.

Honest, helpful and friendly staff always find what I need.

Very helpful and respective sales lerk

My dad went to ask for a part and asked if anyone spoke Spanish. The guy their told NO, AND ITS NOT MY PROBLEM and the other two girl employees just started laughing. He did NOT went to ask for any thing for free, so their was no reason why they had to be so rude to him. Really hope they hire people with a little bit of knowledge of what customer service is about.

BEST QUALITY PARTS AND VERY WELL INFORMED REPRESENTATIVES.

In the zone Napa zone

I really like there prices, they always have specials and you can get a lot of items you cant find at other auto parts stores.

They are ower supplier. Are shop is under the best parts you cane get

Patient even though I didnt give them any business.

Good staff, fair prices when you need something quick.

Had to wait wait wait only one clerk🙁

Very knowledgeable staff great customer service

Know what u need when you go in to make it quick

Car batteries properly priced.

Very helpful great staff

They had the rare fitting (refrigeration)Ive been looking for.

One time i saw a police officer inside and that made me start to think,what if i knew what i was talking about.

👍

Courteous and speedy service.

Good service

Exelent.

Not great

Knowledgeable parts counter men

Roberto was extremely helpful

Convenient friendly staff.

Called to see if they had a specific part. Was told yes drove 35 minutes to the store. When I got there they told me the computer shows they have it. Now Im driving back home empty handed during rush hour 1 hour!!!

They are awesome

Ggg

Bad customer service.

Best prices

Most items in a stock.

Part, parts lots of spare parts

Everyone knows NAPA is the BEST!!!!!!

Ordered from online, it said the item was carried at the store and they will let me know when it was ready. 20 minutes before closeing and they still did not contact me. Call the store as I was driveing there, and was put on hold. I got to the store 15 minute later and still on hold. There was not one person in the store and they were not even trying to check the phone. He told me that the reason I was not contacted is because they did not have it. I look at him and said you could not call me and let me know that. He had no reply. Will never go ti this store again. Customer service is poor.

Very good service, Mr. Oscar national city.

They last long to charge you

Good but more difficult with the guarentias. I prefer AutoZone because guarentias is found by their phone number.

I did not find what I was looking for