Had zero credit to my name, was turned down by several other stores. Was in and out within a 30 minute period. Store owner was understanding and very polite. Will definitely shop here again.

They saved our butts today when we found ourselves without a bed to sleep on. I called them up and within an hour our new bed was delivered. Great price and awesome service. Thanks guys

Chris was very helpful. Great customer service. He helped me get mattresses for my daughters and helped my mother buy some for her home too. Highly recommend giving him a call.

Awesome customer service! I am a hard person to impress, but I was IMPRESSED! Chris made it super simple to make an appointment around my schedule, answered all my many questions and understood when I told him I had to go home and do some research and talk to the hubby! 2 days later I made another appointment to purchase not one but two mattresses! I will definitely be back!!!! SUPPORT LOCAL BUSINESSES!

The husband an wife team that run this place was very helpful. Looking at the prices I thought it was a ploy to get me in but nope got a full size mattress and box spring firm and Im laying on it now posting this highly recommend this place. Ty again very satisfied

The gentleman was extremely easy to work with. I was able to find a great mattress quickly and at a great price. I can’t wait to get my mattress home. I will be using him in the future.

Very courteous very kind explained everything got approved with no question, will definitely return for more purchases for my kids!!!! Tonight will be the first night on our new bed and Im sure it will be wonderful .. thank you guys so much

I must say that I was very skeptical about an online advertisement but after speaking to a friend about it & going to a local store to purchase items I felt better. It wasn’t a long process, I just didn’t like the part where a different company took payment from the beginning even though it wasn’t a large amount, I’m just very nervous when it comes to certain things & my banking information. They worked out a good payment plan for me today & not to mention the salesperson was very nice. Looking forward to doing business with them in the near future just as long as the experience remains the same through the final payment. They have a variety of good mattresses & pillows to choose from.

Chris is awesome! He helped us select the perfect mattress for the perfect price. Very knowledgeable and helpful. We loved our experience and will always be coming back when we need another mattress.

Highly recommend, fast, secure, local, and the customer service was excellent. Response times excellent. Quality of product excellent.

Super easy, very friendly, professional and willing to bargain a bit; he is the man and his wife is his support, lovely family owned business. Very happy with my bed.

They Are Absolutely The Best Will Most definitely use them again I love everything about them ❤happy customers 😊

Great company and I would definitely shop there again. I would recommend this company to anyone...

It was a joy to talk to an associate who knows his job and loves what he does. Mattress by Appointment is definitely the place to get any new mattresses. They are great mattresses without the high price tag. Thank you for all your help Mr Oliver

Very friendly staff easy to talk to really makes you feel like family 👍🏾👍🏾

Love the experience I had with Mattress by appointment. Great customer service. If you are looking for a new mattress go see Chris Oliver .

This is the way to go ! I needed a new mattress for my mother right away, no other store I went to could get one for weeks because they were to busy .I made an appointment, they have a great selection to chose from and I was able to get same day delivery! Highly recommend!!! Save time and money!!!

Pleasant, no pressure experience! Nice to make an appointment at our convenience and not be rushed. Very happy with our purchase. Highly recommend!

Great service. Great price. The payment plans are great! Will be repeating service here!

I love my bed go there nice price good customer services 👌🏿👌🏿👌🏿

I just brought my 1st king size mattress and we love it.

Definitely great mattress maybe I’ll be able to get some sleep 🤣🤣 great payment plans and easy to work with thanks man for the new mattress!

Very friendly. Mr. Oliver responded quite quickly in my need of a mattress. They have a wide selection of only the best mattresses for the price. They even show you the actual price verse what you will be actually paying. They offered same day delivery and everything. Family oriented he even made my 6 year old daughter part of the experience. If you need a mattress look no further, if you feel the need to verify this post look for my daughters picture on his proud wall of customers she will be wearing a unicorn head band. Cant say thank you enough.

I was very happy with the service !!! The experience was very easy and the mattress is great. Ill do business with them again

I had a great experience with Mattress by Appointment. I purchased a queen sized mattress. Chris is very polite, friendly, and patient. He is very knowledgeable about his products. Great prices. I recommend that you call and make an appointment!

A wide selection of mattresses to choose from. Excellent customer service and delivery. I’m so glad we purchased our new mattresses from here - they are a great quality and the price was great too! Thanks so much!

Me and my fiancé just financed a mattress with Chris,at the James City location...and he was wonderful!!!He worked with us,to make sure that we went the most affordable route for our income. He was kind and extremely helpful.I would strongly recommend this business,to anyone looking for a quality mattress,at affordable prices!

Got a great deal on a bed! They have multiple financing options available, I chose to go cash and money talks. Great place, I would recommend it to anyone.

This was a great experience for me because of the great customer service and the quality of the mattresses for sale. I went in not sure what I was doing but Mr. Oliver guided me along the way. I purchased a queen size mattress and box spring from him and i couldnt be happier. He worked with me with the financial part of the transaction and he also delivered it to me an hour away. A big thumbs up to this business. If I am in the market for another bed this is where Ill be going!! If u need a quality bed at a great price that wont break the bank this is your guy! Thank you Chris I appreciate you!!

Super quick and easy, very friendly 10/10 recommend 😊

Such a easy process, great customer service and delivery was fast and efficient

Chris is a very respectful and decent guy loved his customer service and was able to deliver the bed at my convenience, was patient with us cause I had a little difficulty getting around with my knee scooter due to my broke leg. Good luck with your business Chris.

Excellent service! They were able to accommodate me very well and worked with my work schedule. I got a very nice pillow top mattress and it sleeps amazing!! Will recommend to anyone looking to buy.

Had a wonderful experience, great prices! Delivery is a plus since we live a ways away! Excellent customer service! And very family friendly which was awesome!

Chris was very patient in helping us look for a mattress for our son. It was nice to have an appointment and have his undivided attention so we could chose the right mattress. Fast delivery and at a great price. Will definitely recommend him to anyone looking to buy a new mattress.

Amazing! I moved up here Im a hurry and he was so helpful! I will definitely do business again!

This was a great place to do business. They were just as advertised. Was impressed that they delivered in less than a hour of my walking out the door.

The customer service was great! They worked with me and were just a breeze to work with!

Best mattress place!! BEST PRICES AROUND!! Chris has a huge selection and also delivers. After going to several mattress stores this is the place to go!!!

Very helpful,and even worked within our budget! Can definitely say this was a much easier decision than I thought it was going to be. He even offers delivery!!

We love our new bed and adjustable frame. No pressure during the appointment, we just laid on all the display mattresses as long as we liked. The price was a lot lower than at a furniture store. We paid extra for a motorized adjustable frame, which is great for sitting up in bed watching TV, reading, or hanging around with the kids. The owner is super friendly, honest, and kind. I will refer them to anyone looking for a bed.

So I moved into my new place yesterday. Got everything but the bed set up because, well, no mattress. I called Mattress by Appointment today at 4:00 pm and literally by 6:30 that SAME NIGHT, my mattress was delivered and set up! I found the company through a search for “mattresses near me” on Google.We worked all the details out over the phone. I purchased a beautiful luxury queen pillow top hybrid mattress and box spring at a great price. The owner was extremely professional, accommodated all my needs and was genuinely a breeze to work with. The company is also local so it felt really good being able to help out a fellow small business owner. I would recommend Mattress by Appointment for all your bedding needs! I received amazing over and above customer service and a top notch positive experience! Thanks again, MbyAppointment!

The mattress really isn’t worth the price you’ll end up paying at all. This is the best scam ever. You’ll pay $600 for a $150 mattress and he throws in a pillow with a five star review smh. Word of advice whatever your sleeping on keep doing it and save some money up to isn’t worth it

Great variety, owner is great and works with everyone.

I want to say thanks to Chris for all the help with getting a bed. Excellent customer service. Id reccomend anyone whose looking for a bed to stop by.

Chris was amazing !!! I highly recommend !!! Great service, super friendly, no hassle and 100% satisfied!!

Great service and even better bed at a great price. Called in, got my appointment, and had the Matress delivered to my house within the day. Overall very pleased with the speed and knowledge displayed by the store. Thank you for the convenient and pleasant experience!

On January 4 2021 (Chris ) At Mattress by Appointment in New Bern NC my wife and myself made an appointment Chris was very intelligent very patient and very busy we purchased a king size mattress and really needed the mattress night before I slept on the floor,my wife on the couch, and we told him that.Chris got us financed and we dont have really good credit and he told us we wouldnt have to sleep on the floor tonight it was 5:10 when we left his business Chris said I got some other customers that have appointments be he said he was going to deliver our mattress after he met his appointments he got to our home at 8:30 pm. Chris we THANK YOU! You are a MAN of your WORD

Great service and comfortable bed, with a great price! I love the idea of having an appointment because you are 1 on 1 with questions and service. There was no pressure and was just very helpful. I would deffinaley recommend you make an appointment!

Chris was super helpful and polite and everything was done quickly. No hassle no fuss and very convenient next day delivery. The selection is great and to my surprise I was even able to purchase a frame! I was in and out in about 30 minutes. No bad business here. Thank you Chris!!

Was very friendly and worked with us to find the right fit for our budget. Fast approval. We love the mattress, good quality at a good price. Would definitely recommend to others.

Quick and easy with reasonable prices

Awesome customer service. Brought full size mattress band box spring. Plus should zoned dough +bam boo charcoal pillow. Awesome pillow for side sleeper. Best pillow ever. Prices are great.

I’m truly happy with my queen size pillow top and most importantly I didn’t have to go pick it up or bring it in! Customer service is awesome and I also love the payment plan option! Sleeping good tonight. Thanks guys!

Very professional quick and organized.

Great place best prices aroundStaff is amazing and very helpful

Wonderful place! Very professional and a great bed at a wonderful price! Totally recommend! Approval was fast and great.

Great service and terrific mattresses. I will be telling my friends that this is the place to go if you want a nice bed and friendly service with no pressure. We’ve loved our new mattress!

Wow! Great buying experience. Super prices and Chris and Molly went out of their way to make sure we took home just the right mattress for what we needed.

Clean, professional delivery and high quality product. Thank you so much! I strongly recommend using Mattress by Appointment for any mattress related needs.

The customer service was awesome, no hassle financing, and the prices are very reasonable!!! I enjoyed our visit. I would definitely be back!!

Excellent service and the friendliest, no pressure buying experience my wife and I have ever had. Recommend this place without any reservations!

A great place to buy your next mattress. They were very helpful, had a great selection of different mattresses and the end result is that my son loves his new bed.

Ok off the tippy TOP i caught the best deal EVER!! Brand NEW still in the plastic (like it should) delivered to my 🚪 BEFORE actual time of delivery! Very professional and realistic to the times. I left out satisfied and pleased with my purchase. As i share my experience and lay back on my new KING (Springfield by the way) i am completely RELAXED and happy that i pay attention to my surroundings, because honestly the signs for this deal are posted just about EVERYWHERE! I live in New Bern NC and almost everyday i pass atleast 3. If your in need of a new matress and box spring CHECK EM OUT!!

Great service and great price

It was a great experience it was me and my wifes first time and got approved for 2000

Wonderful experience and Great customer service!!

Extremely happy with our king size mattress! Chris and Molly Oliver are great people and I will continue to do business with them in the future.

Very professional and knowledgeable of their products. I highly recommend them if you are looking for a great quality and affordable mattress.

Met us the very next day so we could get our new mattress after we moved. Great service.Update : About 9 months and all the wood in the box spring is broken. This was honestly the worst $400 Ive ever spent in my life.

100% would recommend! Wonderful, friendly service and great products for a great price!

Agreat buy!! make here your next purchase

This is a great family owned business and they have amazing service! Chris does everything he can to get you a great mattress, at a great price and they deliver!!

He was so helpful and polite! Would definitely recommend all my friends and family!

Very friendly.Affordable prices.Delivered mattress next day so didn’t have to wait.highly recommend

Chris was very knowledgeable and friendly. 😊 fair priced mattresses

They were really customer orientated and patient. I am very pleased with my bed

Good 💯percent best prices I ever 👀🙌✅

Best prices in town highly recommend Chris for your business

Great prices and comfortable mattress. Great service

I was very pleased with the service, delivery, and my comfortable mattress! I’ve been referring everyone I know.

Great small family business, cant beat the price.

Quick, easy, and great experience. Highly recommended.

Very reliable and dependable customer service.

Great customer service!! Great prices as well!!

Easy and great to work with.

Chris was super helpful and easy to work with, he made the mattress buying process straightforward and was able to answer all of our questions. He also provided same day delivery even with us living a ways out there. Awesome, quick service and supporting local businesses over big box places. Definitely recommend!