Awesome team at Crash Collision! Tracy was super responsive and took great car of me and most importantly my car! I highly recommend.
Crash Collision and Repair performed the body and paint work on 2 of my vehicles and both were done to exacting standards. Their dedication and to customer satisfaction and pride in the quality of their work is evident. They are amazing!
I brought my car here for collision repair on a fender. I was helped by Tracey and she took a lot of time answering my questions and explaining how the repair would go. This was an insurance repair and they were a lot of help in dealing with the insurance company to make sure the repair was done right. With body work, there is always the worry that the repaired panels will not match. I was really happy with the result from this shop. They even paid attention to small details - they had to replace a line of striping and, although the striping on the car was quite faded, they did a good job of matching the new line in. I would definitely go here again for body work.
Thank you Crash Collision and Repair for been a honest business and to have affordable prices. We took our suv to fix the door and they gave us a price and we agreed it. After they fixed they told us that the job was easier so it will be cheaper. So they refunded us money!! THANK YOU!!
I’ve never dealt with a better auto shop than this one. They got me in same day, provided me with real time updates and were HONEST, AFFORDABLE, and went above and beyond. Don’t go anywhere else in new Braunfels! Special shout out to marc for fixing my jeep!!
Always provide great service= good job, quick turn around, courteous, answers questions.
I took my car to get fixed after someone had hit me. The staff is beyond friendly and kept me informed every step of the way. The turn around on my car was very quick and when I got it back they had completely cleaned the inside and out. I am very impressed and HIGHLY recommend them. Go support your local small business!
Where do I even begin with this awesome business!?New to town and had the misfortune of scratching my rims (curb rub). Tracey answered the phone promptly and was able to help me out! She gave me a quote and time line estimate all over the phone without having me drive across town. I couldn’t beat the price, she communicated every step, my car was ready ahead of schedule, and the quality of the service was excellent! They have a customer for life!
So glad we decided to use crash collision! They took care of us quickly and with quality work! So friendly! Would recommend and will be back if we need work done again!
I cant say enough good things about the people at Crash Collision. Honestly the best experience Ive ever had with an automotive shop. I immediately had a great impression when I arrived, and they followed it up with excellent work and above and beyond customer service. Nicole and her team are top-notch. I literally drive down from Austin because I wont let anyone else work on my classic Corvette. I am not affiliated with the company at all and cant recommend them enough.
I went to Crash Collision and Repair because I was rear ended by an unknown when I wasnt even in my car. Dented and destroyed my whole right rear. When I brought it into them, they were very knowledgeable and helpful about the entire process, what to expect, a decent time frame prediction, easy and seamless work with my insurance, etc. They took me to get a rental at enterprise and had my vehicle out in less than 2-3 days. For the damage that was done, I really didnt expect them to be done so quick. All the staff was helpful and very informative and kind to me. God forbid I ever have to go back to a vehicle repair shop. Ill be going to them. Really impressed (and I never give reviews tbh).
Ive had my car serviced by them several times. Its an older vehicle that drives like new now! They repaired my vehicle after a wreck and did an amazing job.
Took my F350 diesel to have my egr pipe replaced. They went above and beyond to make sure my truck was ready for me the day I needed it by staying till midnight to complete the job because the parts were delivered late. I will never use anybody else.
Went to rent a uhaul car hauler. Easy rental. Came home truck wouldn’t fit on the trailer. Truck was too long. So I called after hours left a message. They called me back the next morning And helped me get a partial refund. Then tried to get me a toy dolly but determined that would not work either so they went out of their way to call a trailer company go and rent a car hauler trailer. Went and picked it up for me with their personal truck and hooked it up to my truck. Came home loaded truck being hauled and it was just too much for our ram 1500 so I called Tracy. Took trailer back and got another refund. Thank you for allYour help!!! Wish it had worked out but you tried and went above and beyond!! Casey Nicole and Tracy thank you!