We were very pleased with the sales process. Mr.Jose Ramirez was great. He was very attentive to our needs. He also was very knowledgeable in the product and spent a lot of time showing us the features of the Rogue. He also stayed late for us to finish paperwork and got our car cleaned and gassed up. Mr. Garret Kinsey the finance manager was great as well. Overall a really good experience.

Had a horrible experience with a different dealer earlier this year, I was very cautious when I walked into this place. To my surprise, not only is this place bright and spacious with modern interior design that looks very pleasant, the salesman, Colton, is very straightforward and easy to work with. He made the purchase experience almost flawless, if the 2k manufacturer incentive didn’t go away between I put down the deposit to the vehicle was delivered and ready for pick up. With that being said, it’s still the best experience I have had with car dealers.

Anthony, Robert, and James were AMAZING. The three of them went above and beyond to find us the perfect deal for our dream car. I will forever recommend them to anyone who wants an amazing car buying experience from start to finish. It was STRESS FREE, fast, and I did not feel like I was being hassled one bit. From the time my application was submitted to finding financing and the maintenance package that best suited us we were in and out of there within an hour and 15 minutes. Our experience was exceptional, Ill never purchase anywhere else again. Thank you Anthony for finding us the perfect vehicle and the rest of the team for making it happen!

The easiest car buying ever!! Anthony and Jasetien are the best. No haggling. Just straight up good and honest people.

Pete in the service department is awesome. He set an appt I was in and out in a timely manner. My car was also washed and vaccum the porter did a great job. The technicians do great work.. The service department Rocks. Thank you

I took my car in shortly before closing. Ryan took the time to try and figure out what I was trying to explain was wrong with my car, which was nice. Everyone was friendly in the office. Ryan made sure to keep me up to date the whole time. I really appreciated that the service guys checked over my car multiple times to make sure I wouldn’t have unnecessary future issues.

I have recently had purchases from this dealership two weeks apart and the same salesman help me both times and it was nothing but easy-going no issues happy customer they help me out with more money for trades and negotiations Were nonexistent everything just lined up perfectly I would definitely recommend this Nissan dealership not only is it brand new they have great workers working there I really enjoyed my visits good luck everyone.And another thing I wanna mention is Nissan has really stepped up their game these cars are high-tech pretty sweet the safety options that comes standard amazing thank you Nissan

Our new Nissan experience from the moment we entered until we received the model in hand was exceptional. I would highly recommend if you folks out there are fans of Nissan then you got to visit them. They provide with really good rates and services too.My special thanks to Jose Ramirez who helped me and my wife grab the best in Nissan and for his excellent service rendered. He is the best when comes to knowledge about the make.Nissan of New Braunfels keep up the good works and all the best!

Joey was amazing and he made sure that we got what we needed in a timely fashion. Loved the fact that you all went above and beyond to find us what we wanted within a week of deciding. We love our Rogues!!Pauline & Jessica

Best experience ive ever had at a dealership and the fastest.. Everyone is so awsome.. Thank you

I would have liked a little more attention, care, and follow up on their part. While they claim to be busy, when I went in I saw at least 6 employees either at a station or walking around not tending to customers. In my opinion, not very efficient or proactive. However when I was able to get in contact with sales and financing, they did follow through with their promises and did not attempt any dishonest behavior.

Fast easy painless! No high-pressure sales tactics, no back and forth with finance/management, Daren was a fantastic sales representative. I plan to purchase my next vehicle her again.

I came here to help my parents buy a new Nissan Leaf. We were satisfied with the overall experience, although we encountered one small problem which I mention at the end of this review. Colton was our point of contact, and he was friendly and helpful.When we went in, we found out that the car we looked at on their website was in transit, meaning the dealership didnt have it yet. They let us put down a deposit to reserve the car. As soon as the car arrived, 30 days later, they let us know and we went back to the dealership to sign the papers and drive it off the lot.In the current car market, its nearly impossible to buy a new car at a price close to MSRP. Fortunately, Nissan of New Braunfels did not add a market adjustment fee to our car, but they did add $2,099 of mandatory dealer-installed accessories including paint protection film and window tint. Although we wouldnt choose to add those accessories ourselves, they at least provide some value; after all, market adjustment fees dont give the customer any benefit at all. All in all, the total we paid was still better than comparable cars at other dealerships we looked at by about $2,000.We did not encounter any high-pressure sales tactics or aggressive upsells for extended warranties or other subscriptions. We also did not find anything unsavory such as telemarketing opt-ins in the paperwork we signed. We appreciated the lack of these unpleasantries.We encountered one hiccup during our transaction. Between the time we put a deposit on the car and when it was ready to pick up, a $2,000 manufacturers incentive expired, and although Colton initially told us that as long as we had a deposit down he could lock in the deal for us, he was ultimately unable to do so. Colton didnt point this out to us proactively – we noticed the discrepancy and had to ask for an explanation before he acknowledged it. After some back-and-forth, Colton talked to his manager and offered us a $1,000 discount out of the dealers pocket, which we accepted.This was not a deal-breaker, but we would have felt better about it if Colton had told us about the expired incentive without us having to point it out. As with any large transaction, you should pay close attention to anything youre signing, especially when there are dollar signs on the page.

I originally bought a car from Nissan of New Braunfels last year and was not impressed. However, upon learning of new management I decided to give them another go. They gave me a way better deal than Ancira where I felt kind of pushed and pushed into a deal that I didn’t like. Jose my salesman was absolutely amazing. Very knowledgeable when it came to the vehicles and showed me EVERYTHING! Was not pushy and gave me time to think things over. Listened to what I asked for and answered ALL of my questions. Even came to my home to have papers signed. Also, to my amazement one of the sales managers or maybe even the head one, Justien(sp?). Came out personally introduced himself and assured me I would have a much better experience this time given the chance. He went to work right away for me and was super quick. When it came to finance, Garrett hit it out of the park with me…I was told one price range and he got my payment lower than expected. Super nice guy, friendly and comical. Cynthia with loyalty was really nice and friendly and assured me that anything I needed she would help with. All in all I only needed to put 1k down instead of 4k. They gave me almost 17k for my trade (2020 Sentra S with 55k miles) instead of a firm 15k at Ancira. I walked with a Nissan Kicks SV which was better than Anciras Nissan Kicks base level with no tint. I would highly suggest anyone in the market for a car go there.

Wonderful service here at Nissan of New Braunfels! Colton was great and hooked me up with a new ride! Definitely coming back to get my servicing done here!

The sale person Mr Noe C was very professional from the moment I entered till the end of transaction. He made my Trade In very quick and easy. It was very awesome.

Friendly and effective people. Reasonable unit prices on the market. Trade in and new vehicle purchase processes went really fast.

If you choose to do business with this service dept, prepare to be treated as if you dont matter. They dont care and operate as if theyre the only place in town to have work done.

Based upon my experience at this dealership, I would advise everyone to purchase elsewhere. It will save you time, money, and frustration if you go elsewhere.Based upon my experience, if you decide to use this dealership, I would make sure to read everything carefully and get anything you were told/promised in writingEDIT: I was unable to respond directly to the dealers response to my review so I am adding some clarification points.I DID contact the dealership for several weeks after my car purchase to get some questions I had answered. I never received a call back. I then looked at the website and saw that there is an option to email persons working at the dealership so I emailed the finance person who handled my transaction. I never received an email or call in return.The dealership rejecting my review is fine, but that does not take away from the fact that my experience with them was not positive.

I needed a oil change, filters replaced and tire rotation nothing crazy and Pete Hernandez is usually the advisor I go to! He’s always on top of his game and takes good care of me when I’m there! I appreciate his help and the mechanic staff! Thank you!

Great service provided by Service advisor Pete Hernandez. Pete is very knowledgeable and prompt with his service commitment. will spread the Good word of the Nissan service policy.

Brought my 2005 Nissan armada in to have them check on the ABS system. Multiple lights on the dash were on. Found wiring damaged by rodents, and instead of charging me an exorbitant amount for a new harness right up front, they suggested a repair which worked perfectly and saved me a lot of money! I really appreciate that, and it will always bring me back to this dealer for service and repairs.

Kash was so accommodating and helpful. I’m very excited to be in my new Nissan! Thank you to the entire Nissan team!!

Dont sign contracts on vehicles you dont have. Simple.In response to dealers response:Im not suggesting anything actually. Im simply saying that you should NOT sign a contract on a vehicle that you do NOT have, especially if you already sold it to someone else. Thats what you did with me. We did the paperwork, I gave you $2,255 down then was assured you would have the vehicle the next day. That didnt happen. Its pretty simple.

Salesman Jose Ramirez was terrific.Helped me get into the car that I wanted at the price point expected.He was friendly, knowledgeable and fast, respecting my time limitations.

Awesome team and perfect situation without hesitation from the team that helped me get into a new vehicle.

Great experience no hassle in and out of the dealership. Salesman was helpful and not pushy in any way!!

I didn’t think I’d get approved anywhere with a fresh bankruptcy but Nissan took care of us! We received the best customer service from Erika. She worked really hard to get us into a vehicle that would be suitable for three kids. Erika was professional, attentive, and really cares about her customers. Nissan also has a kid play room which helped keep the kids busy and the buying experience easier.

I came in on a Friday in May and met Chris in sales who did a fantastic job showing me around and looking for a car that fit my specific wants/needs. I was looking at the 2021 Nissan Vogue and Chris showed me all the different electronic features, which were pretty incredible considering the Rogue is not a luxury car. The only thing I didn’t like was the color and trim, so Chris showed me an SL premium model that had just come off the truck. I was immediately sold on it but it was a little out of my price range. Chris worked hard to give me the best offer but I tried to play hardball and see what other offers I could get in the San Marcos/San Antonio area. Well it was wasted effort because no other car came close to offering what the Rogue did at that price, and no other sales representative could match or beat Chris’ offer, so I came back and bought it and have been extremely happy with it since!

Fast, friendly service. Always provides the best service on my Nissan vehicles.

It was a good experience. I told my friends and family about it.

Doryen was a breath of fresh air from the time we met until l drove off the lot. His customer service is beyond superb! I would recommend anyone l know to purchase a Nissan from him.

Dealership was a disappointment. Salesman was fine, I got what I wanted for my trade, I didn’t fuss back and forth with them on MSRP, even though they jacked it up above sticker price, and finance was quick. What I am disappointed in was the extra 4 hours after I bought the car that I spent at this dealership waiting for them to prepare my car for departure. I was shuffled from person to person, given multiple excuses as to the reason of delay. I understand things come up but they should of been honest with me on the hours I would spend waiting and I ended up driving away without any detail or clean car because after 6 1/2 hours at a dealership I had enough. Came back the following weekend with an appointment to get my detail and repair of the sloppy job they did on the clear bra protection and the person was in a meeting, so someone else was kind enough to assist, but it still shows me this place needs improvement on customers service and following through with customers. I got my detail done, but they didn’t fix my clear bra protector or bother to address it, so instead of waiting longer for someone to help, I left once again disappointed in this dealership and won’t be back!

I recently traded in & purchased a vehicle from this location and from beginning to end they exceeded my expectations that any other car dealership I have been to! Devin greeted us from the beginning and ensured he met our needs and answered all of our questions. He kept me updated on every part of the process and went the extra mile for us. I also want to give a huge thank you to James Ozuna for going above and beyond our expectations! Please go see Devin at Nissan if you are looking to purchase your next vehicle!!

I honestly have always hated buying cars, it’s stressful, intimidating, and hard to do with young kids. Our experience here was absolutely perfect! There was no pressure to buy, every question we had was answered, and every single person at this location was amazing. Our sales consultant Gerrel was absolutely amazing! My kids are definitely a handful at times, but it was not an issue for the Nissan team. I was able to take the brand new Nissan Rogue on an extended test drive (which has never been offered to me in the past at other dealerships) and absolutely loved it. I enjoyed talking with the loyalty manager, Cynthia, and look forward to future services there as well. Every single person part of this Nissan location was exceptional, and I could not compliment them more on my experience. Thank you for re-establishing the trust that I lost in dealerships. We will definitely be a customer for life. I truly can not recommend you enough!

Just bought a new car from this dealership. Wasn’t the worst experience I’ve had buying a new car but I won’t be purchasing another vehicle or service from here anytime soon.

I took my 2015 Nissan Sentra into New Braunfels Nissan for a check up because I started having some small issues(so I thought). I had already had it looked at elsewhere and wanted a second opinion. Ryan from service greeted me and I explained my problems I was having. I had not had any issues since I rolled it out of the showcase room in 2015 in Crystal Lake, Illinois up until now. Ryan took it in and exhausted all his expertise on trying to salvage my spirits from crushing. It was then repair it which was gonna cost me an arm and leg which couldnt spare either one of them(lol) or trade it in. He gave me my options and promised that if I decided to trade it in he would set me up with an experienced sales person and this is where Kash came into the process of giving me options. I sat in a 2021 Nissan Kicks and had to look no more! It was very reliable, and perfect for my daughter and I. Wont be stressed anymore for awhile about car problems. Im very thankf for (sorry dont remember your name of hand) the finance gentlemen also who worked miracles to get this approved and the gentleman and the end who made it legal at the closing with all the crossing the ts and dotting the Id. Thank you Nissan of New Braunfels for helping me with this transition and getting me back on the ROAD and my life back to normal!!!!

Colton was our sales rep and did a great job. The process was fluid from start to finish once Colton took over the sale. My wife and I were in the market for an Armada and the midnight addition, we first started speaking with Ericka and it seemed as if she was not into helping out more then just getting someone in the door. Colton saved the deal for the company and helped out Tremendously. Four starts is for the start of the process being a let down but then Colton stepped up and made it so much better.Go see Colton and his team for your needs and he will help you out. The dealership is very nice and clean, very impressed here.We did end up buying our vehicle and there was no pressure involved. Thank you for the great ending and please review the way people are treated by some.

Stephanie was amazing! She did all she could and went above and beyond for us! Thank you Stephanie!!

We just had the best experience here. Anthony H. Worked hard to get me exactly what I wanted. Finance was the smoothest process and the service department was so nice to meet. THANK YOU all ! I love my Nissan Rouge Sport SV ! I will definitely continue to do business here again.

Sold me a car 5,000 over msrp I wonder is this a normal thing for companies avoid the scammers at nissan at all cost .

Aaron and Demi in the service dept are the absolute best. Aaron drove my truck with me today to help address one of my concerns. Fixing things the right way, in a timely fashion, and keeping me in the loop the whole time. I love this dealership and the service dept backs you up after the purchase. If youre going to buy a new car...buy a Nissan, and if youre going to buy a Nissan...buy from Nissan of New Braunfels. :)

I came in on a Saturday with a def error on my truck. Your service people got me back on the road so i could finish out my plans to attend my daughters Graduation party. Even though it was not repaired i took my vehicle back on Monday and they had it repaired by Wednesday. I am from out of town and have not had good luck with my local dealer. You guys have proven to me that not dealers are the same. would for sure use and recommend your dealership.

Jose was great. Very kind. He was able to assess my needs and the outcome was exactly what I wanted.Garrett was very sweet and the finance part was quick.

It was wonderful. Work completed in a timely manner and customer service was phenomenal! The woman helping us was great with communication, connection and professionalism.Thank you,The Tudors

Devon was very organized and efficient. The finance guy was also.

The Staff was very friendly and kept me up to date on what was needed for my car and just overall a friendly environment

Joey Esparza and finance manager are a great team.

I brought my vehicle back in January for 20k service and did the brake fluid service. Today I went for 25k service and was offered the same service performed back in January 2021. I didn’t know I had to change the brake fluid every 5k. I believe that is being dishonest.

Im always greeted with respect and civility. Nikki is great at coordinating the work and respecting me vigorous schedule. Yall are awesome!

Everyone was nice, friendly & very helpful with trying to get me the car I wanted

It was great. Theres a lot of hurry up and wait involved w/buying a car. As soon as that gets eliminated, car shopping will be sublime. My salesman, Jose Ramirez, was great. Even the finance guy, Robbie, made paper signing fairly painless. Im told a Cynthia Pina will be contacting me re. the installation of the tow hitch but I havent heard from her yet. I sent an email yesterday afternoon. Maybe she is out of the office and hasnt had a chance to return my email or call me. I was going to give her another day and then would attempt contact again. The New Braunfels location is so much better than McGavock Nissan in San Marcos. Ill be curious to see how things go when I come in for my first service visit.

The lady service person treated me as a first class customer...but after watching her with other customers, I realized EVERYONE of her customers got the same treatmentShe was terrific!!

We had a great experience, from start to finish. Everyone is very knowledgeable and helpful. Thanks for making our new purchase a pleasant one.

Colten Kennedy, at the Nissian in New Brunfels Texas, was the most amazing sales representative I have encountered in all customer service areas. Colten went above and beyond all expectations I had to ensure I had the best experience and the best customer service possible. His outstanding communication, patience, understanding and knowledge of his products can not be beat. This car buying experience was by far the best car buying experience I have had in over 25 years. I highly recommend Colton for all your car buying needs. Any car buying in the future, my first call will be to Colton.

Awesome buying experience. Our sales person Kash is exceptional.He took great care of us throughout the process. The dealershipis a very comfortable environment as well. I would definitely recommendNissan of New Braunfels.

Demi kept me informed throughout the service process. Demi went above and beyond our expectations.Excellent Service!!

Worked with Doreyn and really had a great experience. He was upfront with us and never tried to wander away from what we were looking for. Very happy with our purchase.

Thank you Doryen for making the purchase easy and fun! you have been just a great person for it! Keep it up 👍🏼

Excellent customer service! Dealership is clean & staff are all friendly & professional.

Demi in service is a true asset, she goes out of her way to make sure that my truck is in top running condition and does this without being asked. When I come in for service or to ask a question she has got this big smile on her face and makes me feel good that I have a friend.I give her 5 stars for customer treatment.

Conscientious, professional and service oriented. Ive worked with San Marcos and both Austin Nissan dealerships and was very unhappy. Service with Nissan New Braunfels has been an overwhelmingly positive experience over the past year. Thanks, Nikki!

Great experience for my first service. Everything was timely, and the staff was great!

Oil Change, Wash and Multi- Point Inspection in Under an Hour, Friendly Service Personnel.

Doryen is a saint. He was helpful, knowledgeable, and patient. Garrett was super friendly and helpful as well. I don’t have a single negative thing to say about my experience. Great job guys.

Daren Hearnsberger was my sales consultant. I told him what I was looking for and what my budget was. I was looking for a New vehicle but as a great sales consultant, he gave me several options which included some used Trucks just in case my budget would have allowed me to get into a new vehicle. After all the choices he presented to me I decided on the last option which was the closer in my opinion and I was sold!!! We werent sure if it could happen but then Garrett Kinsey took over and made magic happen and he got me $23.00 over my budget with an amazing interest rate. I could not be more happy with my experience and purchase and I love the Truck! Thanks to those two men, I have what I wanted. I have posted this whole experience on my facebook page and on my neighborhood facebook page. You all ROCK!!!Best Regards to all,Carlos Rodo

Battery problem, could not start car. New battery fixed it all

Well me and my wife just purchased our first brand new car from Nissan of New Braunfels, and I’m pleased to say our experience was memorable. My wife went here without me while I was at work with our two children( 4 and 2 ). Gerrel Freeman was the salesman working with her and boy did he do a fantastic job. My wife had nothing but positive things to say about them as well as them letting her take a brand new rogue fresh off the truck to take home for a extended test drive. Hearing the experience alone almost had me sold. When I arrived and met them for myself I was more than pleased. Gerrel and the rest of the Nissan team our exceptional at what they do. They’re very attentive and not pushy. Accommodated us on our needs and worked with what we were wanting. Never treated my kids as a hassle or a issue ( they’re a handful) needless to say they made me a customer for life and will continue to work with them as we grow. Thank y’all for everything!!

Ive been to many dealerships service department from Calif to Texas. And this one is the far best service department I been too. The waiting area has everything you need, from free snacks to coffee and waters. Very clean and with wifi. Great experience. Ill definitely be back.

Jose Ramirez went out of his way to make sure we were comfortable while our visit he also explained how everything worked he was real polite and professional under the circumstances all and all a well deserved experience in buying our new car

Quick check in and out, friendly service

Awesome people!!! And its hard to blow me away but they did that and MORE!!! REALLY ME, I FRIENDED THE STAFF ON FB... YEAH THEY ARE THAT AWESOME!! RYAN S AND BRYAN W... THANKS GUYS... AND MS SIERRA IN GIFT SHOP... THANKS!!!

Quick and easy and Ryan was helpful.

Very friendly and knowledgeable salesman! I didn’t visit the dealer looking for a new vehicle, but it he salesman definitely did his job! Finance was great too!! Very friendly staff.

Kudos to Pete Hernandez in the service department. He did a great job of getting my 2014 Quest back in great shape. Very professional with a good sense of humor.

I was told I needed brakes and I didnt. They were just trying to take advantage! Paid a $100 deductible to have radio replaced. It still does not work the way it should. Why wouldnt they check it before giving it back to me?? Very disappointed with service!

Thank you for displaying Old Glory but she appears to be faded enough for replacement.

Pete was so helpful and amazing! He made my experience their so easy. The best part was when I got my car back all the floor boards were cleaned, which means a lot when youre a mother of 2 toddlers.

I had a great buying experience. From dealing with sales to the finance. They worked as a tem to make my wife and i happy. we drove away in this beautiful mind blowing suv! we will definately recomend Nissan of New Braunfels to all of our family and friends. Thank you to the staff at Nissan of New Braunfels!

Best customer service ever

Great experience from General Manager to Sales executive Dorian. Greg, and Aaron in Service are outstanding.

Kash helped me AND my parents get into a vehicle that was just right for each of us. The entire staff worked hard to make sure we got the best deal possible. Will be returning, and referring to Kash in the future!

The service department opened right on time and the staff members were ready to serve us. The wait time was perfect and the young lady that checked us out explained everything that was done and how my car is doing. Excellent job done by all.

I (reluctantly) brought my car in to be serviced. Reluctantly because I’ve had awful experiences at other Nissan dealerships, and this is my 5th Nissan so I’m no stranger to them. However, from the minute I met my service advisor, Pete Hernandez, I knew I would be ok. He was awesome! Kind, patient, answered my questions, kept in touch via text/phone, and made sure everything went as smooth as possible! I will definitely be back to the service center and will be buying my next Nissan in New Braunfels!

First time at the dealership for service. It was done faster and other needed items were addressed and quickly resolved.

Went in for falt tire and the service was great.

The staff were really welcoming, honest, and even allowed me to use a loaner car while my vehicle was being repaired...AT NO COST!!!

They were very nice and professional. They had some recommendations that I initially declined but after asking my wife she had remembered that she noticed some issues but dismissed them due to her health. I had them do the extra services and she says the car runs tons better now. All the staff said hello and good morning as they walked by. No one tried to pressure me with a trade in. Ill go back

I just traded in my 2016 BMW 320i for a 2020 Sentra SR. I havent made such a good decision in quite some time! This car is stunning, the interior is phenomenal and the price was surprisingly good. I cannot possibly express how much nicer this is than the BMW, especially considering the cost difference.The speed is amazing, the tan leather is a slick design and the speakers rock. I honestly cannot believe how much better I rate this car than the BMW.What made my day wasnt just buying a new car. My sales rep, Ben, was polite, funny and spot on. Honestly, it was like he knew where my mind was going before I even said it aloud. He was training a new rep and treated her professionally. As a long time sales manager I saw him performing a way I would have begged my staff to learn from. Management, you are lucky to have him and I will send as many folks your way as possible.Thank you!

Super helpful, fast and friendly - they kept me informed every step of the way. It was time for my car to receive a lot of work and I was so pleased with how it was handled as well as the price. My car felt brand new again afterward.

Nikki was the person who helped me when I came in for service on my 2016 Rogue. She got right on it and did everything she could to speed up the process. She also arranged for me to have a loaner car which was totally unexpected. I was so relieved to not have to sit there all day. She was friendly and professional, an asset to the dealership.

Noe and Jose were great. They definitely took care of me!

Fraud company alert look elsewhere if you dont want to be cheated on

Nikki is so competent, helpful, and personable and does her best to make the experience at Nissan of New Braunfels the best ti can be.

Ericka, Garrett and the rest of the staff were exceptional and exemplary. There was not one part of the purchasing experience that was not handled with integrity and pleasantness.Ericka made sure to get all the details of what I wanted in my truck and found exactly what I was looking for. Took her time explaining things and I never felt rushed or pushed . When it came to financing, that department went far and beyond to get me my new truck, even with my stringent stipulations. And Garrett made finishing the process, even with all its myriad forms and signatures pleasant and relaxing.This dealership operated as a team to take care of me and I will be back. It was clean and well organized, every member of the staff was practicing social distancing and mask wearing, which added to my sense of well being. If you need a new or used vehicle I highly recommend them. I drove in from south of town and never regretted it. Thank you Nissan of New Braunfels, your staff made my wife and I feel like your friends.

Very professional and Friendly customer service. Explained what work was done and done in a timely manner.

The service itself was excellent. The scheduling not so much. When I called about my 30k mile checkup and the ABS recall I asked explicitly whether it could get done in a day because I live an hour away and could not come back the next day. I was assured it would be done. When I arrive I am told that it cannot be done in one day. They offered a loaner but I couldn’t come back the next day. So...recall item will have to wait. I already spoke at length to the dealership about this so no reason to contact me again.

The communication and upfront information was refreshing. I have been skeptical in the past but have really got to a point where I can trust what is being communicated. I will not take my trucks anywhere else....

Over $ 100 for an oil change is excessive, makes your dealership seem desperate for money

The purchase of my vehicle took some time with the final result was better than I expected.