Super inexpensive and friendly service! Takes care of any issues I have and have a great atmosphere. Wouldnt go anywhere else in New Braunfels!
The business deserves a zero. I went there days after the 10.13.21 flood disaster in New Braunfels. My car obsorbed water moister into the exhaust . The owner said sure come on over and Ill check it out for you. I had already diagnosed the car and there was no over heating, no white smoke, no knocking and it runs smooth. All I asked was for an oil change. He opened the oil cap and said it caught moister and took off the air filter then handed me a $550 estimate to change oil and replace air filter. When I told him I didnt expect the cost to be so high and that I was taking my car. He became angry and said I owed him $130 for diagnosing it. I told him he didnt tell me about that prior to bringing my car and that I didnt have it. He told me your insurance will pay for it! and that I should have known that because no one would check my car for free. He with held my car from me and demanded $130. I had 200 to change my oil and he took 130 of it for taking off the filter and opening the oil cap. As I left the business, he held the door open and accused me of wanting something for free and that he only liked paying customers.
We were traveling through New Braunfels on Saturday evening when my Expedition suddenly started to overheat. We began to search for a mechanic on Google which seemed hopeless due to the time until we saw MKT Automotive listed 24 hr service. The owner Matt answered our call, then took time out of a family birthday celebration to line up one of his mechanics. He promptly called back (after hours call backs are from his cell, so be sure and answer all calls in this situation!) and said his mechanic would meet us at his shop, which he did as promised within 5 minutes of our arrival. Matt stopped by to check the diagnosis, bought the parts needed, left to celebrate family and then returned to check on everything just as his mechanic was finishing up the job. His mechanic, Josh, did a great job, updated me from time to time with what his progress was, fixed the problem and even took care to change his shirt before he test drove our expedition! All in all, turned a stranded on a holiday weekend situation into a nice experience and made it home 2 1/2 hours away on the same day in comfort. Really nice, professional people at this garage! I highly recommend MKT Automotive! I also learned they specialize in Jeep repairs as well!
I was selling a 2013 Honda Civic with 80k miles on it almost perfect condition an the buyer took it to aamco in new Braunfels were it was diagnosed that the timing belt needed to be replaced for $2300 for a secod opinion we brought the car here the next day and find out the car doesnt even have a timing belt it has a timing chain that doesnt need to be replaced, New Braunfels is not like it was before, be careful a lot of scammers out there, this is a family owned and operated business with good honest people, definitely will be back.
Matt and his crew is top notch. He will always shoot straight… no matter if you like it or not. He takes care of my fleet of trucks for my business and has alway taken care of us on any warranty issues. This is my go to guy for any repairs and I couldn’t recommend anyone more here in New Braunfels.
Got told he would come back in town in two hours to help me out. Never called or bother to call the next day so thank you for no service for a 24 hour business what a joke
Replaced my power steering pump for my truck same day! Amazing service and quality!
Definitely not happy that I referred a good friend and she got treated unprofessional, no communication, repairs not completed and on top of it all caused more damages to the vehicle. I will NOT be recommending anyone to MKT Garage!!
Fantastic automotive repair shop wouldnt go anywhere else, honest as the day is long, if you need it done right only place to go. Matt will take care of you.
I have taken my cars for repairs here several times over the last couple years and they have always done a good job at a reasonable price. Whenever I have had concerns (which can happen anywhere), they have listened and and addressed them fairly (I would even say generously). I will definitely continue to use this mechanic.
This is the only place that will do our auto repairs. They are fair honest and appreciate their customers. When you need auto repairs go see Matt and the guys they will treat you right.
Matt at MKT was beyond helpful. He went out of his way on a Sunday to get my truck up and running after I couldn’t get it to start and had to have it towed to the shop. I was able to make it to work Monday. Along with that, the price was fair and they were very accommodating while I had to wait. Thanks Matt and the MKT team!
This shop was a life-saver! Had a brake caliper give out yesterday afternoon and it went full meltdown-mode. I was 5min from MKT, called them up and they said they would make room for me. They worked hard to get parts delivered (needed pads, rotor, caliper, line and wheel re-packed with grease) plus they had two mechanics work on it so I could get back on the road same day! Cant say thank you enough to Matt, Eric, Sue, and the other mechanic - I never got his name *my bad*.100 out of 10 recommend this shop!
MKT garage did an amazing job on my Jeep. They replaced the oil cooler that was leaking oil. Also, they fixed the dreaded death wobble. These guys know their stuff!
I really like it when mechanics explain what the problem is and how the problem is fixed. As opposed to telling you the symptom and just fixing the symptom. That concept holds a lot of water with me. Matt has done a great job in explaining how things work a how to get it fixed. Thank you Matt for your expertise! Much appreciated!
They checked out my car and gave me an honest assessment of what was wrong. They have great service and fair prices. Highly recommend this place!
We were passing through town on the way to Mexico and I started having an issue with my car. I was on somewhat of a time crunch. These guys got me in and out and fixed my problem a lot cheaper than I expected. They were very friendly and I wish we had a place like this near where I live. A++++
Avoid this place at all cost! MKT Garage is beyond unprofessional. This garage was referred to me by Discount Tires, and I was planning on becoming a regular customer because I was happy with the services at Discount Tires and trusted their judgment in car garages. I made sure to call Discount Tires and tell them about my experience so they no longer give out the business cards of this garage to customers because their association with MKT is not a positive one. I just needed an oil change and what might have to be done, based on the recommended item on the maintenance book for my car. That was too complicated for them. Not sure why, but they worked hard at NOT earning my business, from barking at me when I parked (not a hello or anything besides yelling), aggressively telling me they didn’t understand what I was telling them over the phone when I made my appointment the day before (I was told, we don’t understand why you are here as a hello after I was barked at, again, to come into the shop “THAT WAY!”), saying “well, S***, you’ve actually done all the maintenance checks on the book of your car”, and it ended with, “if you just want an oil change, they are not cheap here. It’s gonna be at least $100”. At that point, I figured why give my business to a place like this and simply left. I didn’t engage with their disrespect, but I’m not sure why a business would make these choices at a day and age when most places rely on reviews, but then again they sure didn’t seem interested in having me as a customer. You would think that someone who comes as a new customer interested in maintaining their car with your garage might be of interest (it IS what MKT is here to do, no?), especially when you see that that person does maintain their car (light bulb: this customer will actually come back and maintain it with my garage?!), but that reasoning seemed too complicated for these folks. Unless your car will not make it down the road to the next car garage, do not stop there, run in the other direction. I would give zero stars if I could.
We were in New Braunfels on vacation with air conditioning issues, and they were amazing. Dropped the car off when they opened up and they were finished in 3 hours.They also took it upon their self to air up the tires and perform all checks.I highly recommend this place, and they will answer their phone regardless of what time it is.
About 3 weeks before I was supposed to drive back home to Seattle from New Braunfels (2200 miles), a bunch of warning lights fired off on the dashboard of my Subaru. Never had any trouble before, so its ironic that it would happen right before such a long drive. Anyway, I took my car to a different garage in NB (rhymes with Tanks Automotive) and they quoted me full replacement of the throttle body along with several other services equalling $2k to $3k. I had a hard time accepting it, so decided to get a second opinion (always a good idea). Called up Matt at MKT Garage, and he said to bring it by in the morning. They ran their diagnostic and suggested simply cleaning the throttle body for about $160. This seemed to do the trick. About a week later the lights came back on, so I took it back to Matt and Kelso at MKT Garage, and they ran another diagnostic and did some reprogramming of the ABS/traction control systems and that also seemed to do the trick. I made it all the way back to Seattle with zero car trouble or warning lights. Really thankful and happy I found MKT Garage, they saved me a ton of money and provided a great service to my car.-Micah
This is the BEST auto shop I’ve ever been to!! The guys were awesome. Super friendly, helpful and knowledgeable. They explained in detail what was going on with my car and gave very fair pricing. They started on my car right away and completed the job so quickly! Very refreshing given that most auto places try to take advantage of those who don’t know much about cars. I highly recommend this shop!!
Friendly and knowledgeable
Matt was extremely helpful and their customer service was over the top.
Ive Used Them a Few Times. Each & Every Issue, Was Quickly Repaired or Replaced, Every Ghost Issue, Was Quickly Identified, with Up To Date, & State of the Art, Using The Highest Sophisticated Diagnostics In The Industry to Quickly Identify & Provide A Complete Remedy, Solution, & Customer Satisfaction. No One Ever Likes Repairs, Ever. But I Appreciate Never Having to Go Back For Something They Previously Fixed. You Get What You Pay For. They Deliver, On Workmanship, I Can Count On Them. Many Of My Others, In Family Already Do. Thanks Matt.
I had a great experience with this shop. Not only was the quote they gave me the most competitive, the turnaround was quick, and on time.Having a Volvo there are a lot of shops that refuse to touch my car due to special tools or just not wanting to get into it.... not this place. I stopped in for information, got my quote the next day, scheduling my drop off, and got it back quickly.I enjoy working on my car but this repair was a bit outside my wheelhouse. Im very happy and confident in knowing if there is anything I dont feel comfortable with this shop can handle it.
I have taken a few vehicles to MKT over the last 5 years. The service has always been friendly and quick. Usually had vehicle back by end of business the same day. I have referred MKT to lots of people and will continue to do so. They have recently moved and the shop has definitely grown!
These guys are top notch! Got my daughters car in and turned it in one day! Even had their techs stay late so a first year school teacher could get to work the next day! Excellent and friendly service! They came highly recommended and now I will gladly recommend them too! Thanks Matt and Kelso!
I was on my way from Sallas to San Antonio when my check engine light started flashing. I called this shop up and they said come on in. They were able to get my car up and running very quickly. They were very nice. Highly recommend!!!
Excellent service / mechanics.
These guys are always amazing!! I bring my car there for all my maintenance, and Im always satisfied with thier work.
I was purchasing a used vehicle and needed a mechanic to look it over before we made the decision to purchase. So happy we found this local business. Mike knows his cars. So knowledgeable and gave us a very detailed report. Explained what he found and answered all my questions. I highly recommend MKT Garage they are honest and gave me great service.
Couldnt ask for better service. Respectful and great timing... 👍
Best auto shop I’ve been to. I can’t see why you would go to any other place in town. Mechanics walked me through the issues and provided solutions promptly. Excellent work and ever better customer service. Check them out if you have any car issues in this area!
These guys do a great job. Honest, reliable, professional and just get the job done at a great price. Give them a try you won’t be disappointed!
These guys are legit!!Went in for a second opinion and these stand up guys saved me THOUSANDS!!!Zero pressure and honest answers. New Braunfels should be proud to have these professionals!!
I do not recommend these guys. Took in my car for a routine tune up. Not only was it over priced. But now my car is constantly having problems. Worst shop in New Braunfels.
These guys are honest and do great work they really saved me with a front end issue on my truck and I believe they are trustworthy.
Very professional and fast. Called me to update me regularly and left messages if I didnt answer. Low price for the amount of work that was done. Came in on Sunday so I could pick up my car. Awesome automotive shop!
They work fast and I believe they are trustworthy. Got our car up and ready to go overnight.
Honest mechanics are few and far between these days. MKT will go above and beyond to treat you right. Theyve earned all my auto-repair business from this point on. Best garage in town!
Was in Texas on vacation from Indiana. MTK took good care of our family van before getting us back safely on the road. Thank you.
Two funny guys great service would recommend
Thank you for taking care of us in a pinch!! You will be recommended and we will for sure bring our fleet of cars to you as needed!
Great staff, very experienced mechanics.
Very helpful, fast and honest. Would highly recommended them to friends and family.
Excellent service, very fair pricing with friendly and knowledgeable folks! My kind of business!
Dont let appearances fool you, this is by far the best garage in town.
Tried to stop to get some work done and wanted to see the gym next door was told to move my car out of there parking lot before I walk next door. Did not return.
I don’t recommend this shop. They were very rude and disrespectful and didn’t really communicate with me at all during the entire 12 days my car was at the shop. Very unprofessional and I don’t appreciate being talked down to and treated with disrespect when I pay $1,500 for a service. If you want a stress-free fix for your vehicle, look elsewhere.
Fantastic experience, out of town and broke down. They bent over backwards for us to get us back up and running!
Fast and good service
Super fast friendly and efficient.
Great service. Done right!
There expensive Rude,Racist and jealous people from the Owner down too the works I wouldnt recommend them ever!!
Honest, good prices, and good!