This was the fastest and easiest experience I’ve had while purchasing a car. Raymond was so nice and very attentive, he wasn’t worried about making a quick Buck and helped me get exactly what I was looking for and then some. Thank you so much!I absolutely love my 2022 trailblazer!

I purchased my vehicle on 8/21/21 while in transit and did not receive it until 9/8/21, I was told by not only the sales associate but as well as the finance guy that my vehicle would be in by the begining of the week but better late than never. I love my 2021 trailblazer and all the features that come along with it. I even had a hitch put on, the covering has already come lose but with a warranty the dealership will take care of the repairs. There were some issues at first with the sales associate but after working with Chris the GM and Blane in parts everything was resolved.

JD and Chris made this transaction easy. This was by far my best car buying experience. I will be recommending Valmark to all of my family and friends! Loving my new Tahoe!

Dropped my car off at 10:00am only to be called at 5:30 to be told my car wasn’t touched all day. So had to come pick it up and will have to bring it another day. Not the end of the world, but completely avoidable. If you know 3 mechanics called in sick then maybe reschedule your customers up front so there isn’t a risk of wasting everyone’s time. It costs a lot in a number of ways being without a car for a whole day.

Valmark Chevrolet was a great place to purchase my vehicle ! I’m very happy with the service and warranty, I had an amazing sales Professional who was great and dedicated to helping me purchase a new car for my kids. Rosario Esperanza is definitely awesome and genuinely a excellent person to get in contact with for future vehicle buyers

Rosario is such a pleasant saleswoman!!!! She made my buying process so relaxing. I highly recommend her services. Very professional and classy women. I do appreciate her. I also would like to shout out Kimo he was amazing as well. I will be sending friends and family their way. Thank you ValMark Chevrolet!!!!!

It was probably the Best 3.5 Hours I have ever spent buying a Vehicle. The process has become easier and faster specially considering they take care of the paperwork from RBFCU. Donald Nicolas was very helpful in finding our new vehicle. His side jokes made time fly by. He Ultimately made us feel good about our purchase. Thank you Donald.

Don Nicolay was very welcoming upon arrival. We asked him for a test drive of the 2019 Chevy Equinox. He explained to my daughter the person (buying the vehicle) how to use the vehicle before doing to test drive. He also answered every question Ashli and I had about the vehicle. He was very informative of the vehicle and explained the documents during the paperwork process. I would recommend him again to anyone.

Alia was friendly and capable. Was supposed to take an hour to an hour and a half but was there much less than that. Great Experience!

Sales and Finance personal was fantastic. I did my homework and none of them tried to sell more or less. They were very friendly. The transition went well. No disappointment from me. Heard a lot of bad stuff about this place but I did not experience any of them. I appreciate them both.

Just went with my brother to help him pick a truck. Daman Morris was our salesperson and he was so kind! Very helpful guy and friendly! Highly recommend!

Jerry at the service desk was very helpful! My truck was done fixed within 24 hours and I was very satisfied with that.

I enjoyed the personal attention provided by Don Nicolay in my car buying experience. Great to work with him a second time.

Great place. Drove over 6 hours to get this SUV and my kid loves it. He’s already put big rims and mud tires on it and lifted it, window tint and exhaust on it. Great looking truck

Service writer was helpful and courteous. I waited at dealership for service to be performed. Loved the fresh flowers in the waiting area. My car was ready in an hour. A positive experience.

The work was extensive on my truck and took 2 1/2 weeks but I would rather wait for several weeks and know that the job was being completed thoroughly, professionally and most importantly according to specification. It was and it drove just like brand new on the way home. I was happy to get my truck back and not have a rushed job. The communication during the 2 1/2 weeks was good, keeping me informed of the steps needed and the progress completed. I wouldnt give 5 stars if they werent deserved.

Ray was excellent. The best experience I have had of purchasing a new truck. Informative, professional and just a nice guy. I will never go to any other Dealership. ValMark has me as a repeat customer.

Don Nicolay is the most down to earth car salesman ever. Made my process go so smoothly and fought for what I wanted and because of Don, I now have the car I wanted. All the people at Valmark were so friendly and did everything they could to get me in my new trailblazer and I couldnt be more happier with the process and the people at ValMark for helping me get my new trailblazer. When I need another vehicle I definitely will go back to ValMark and I will only buy my car from Don. Thank you Don and ValMark for the best car buying experience.

Their customer service is excellent. love how they come to my work and get my vehicle, service it and return it with a smile.

Donald Nicolay was my salesman. He was the absolute best! My husband and I had a great time talking with him during the process. Donald was knowledgeable and got me a great deal! I am completely HAPPY! Love my Pilot!!!

This is my first experience with Valmark Chevrolet And I must say I give my sales person Rosario Humphreys… Five stars she was a pleasure to work with and if I was ever to come and buy a car again it would definitely be at Val Mark Chevrolet… And definitely with the same sales person… My experience was so easy I was shocked

I ordered some parts from Chris in the parts department and he was knowledgeable about the product, and had great recommendations. Not pushy, and very pleasant to work with. Parts came in QUICK, and available to pick up ASAP. Thanks guys!

Shaun was a big help explaining the process and making the service experience enjoyable and stress free.

First of all, I ordered a roll up cover online and paid the installation fee to get those parts installed on the same dealership. They didn’t call after a week to let me know the cover was ready for installation. I made an appointment for 7:00am, they called me at 5:00pm. When I went to check on the installation, they installed the cover improperly, it wouldn’t even close. I asked them to fix it, and they stated that no one at the shop at that time actually knew how to do it. I chose to get a refund, however they decided to deny my refund. Robert from customer service told me I couldn’t get a refund for the improper installation due to me paying the installation fee online. I had to talk to the service manager to be able to get my refund. He told Robert that it didn’t matter that I paid the installation fee online, and that I should get a refund. Personally, if you own a Chevy and need service for it, go to another dealer.

We have had our Equinox LTZ serviced at Val Mark since we move here from Illinois. We have always been please with the service technicians on work done on the vehicle. The real gem at this dealership is Andy Rubio service writer. He has always been able to answer all our questions regarding the Equinox and does it with a smile on his face. A very pleasant man.

I had a great experience! Rosario was attentive, knowledgeable, and helpful. I bought my first new car with Valmark, and they made the experience incredibly simple and efficient.

Just had our 2015 Chevrolet Tahoe with 50,000 miles rear end bearings and seals replaced after a weeks long ordeal with attempting to have GM Customer Service and ValMark Chevrolet Service work with us on the pricing. Cannot say enough good things about Jon (our service advisor) and the actual service manager (I forgot his name). However, the workmanship is piss poor and the rear end is leaking fluid into my driveway as I speak. I will be taking the vehicle back to the dealership tomorrow.

Service performed quicker than expected. The vehicle was clean and undisturbed when picked up.

Poor communication by Sean at service desk. Too many things to list but overall poor communication and service.Efferine was the best part of the experience.

John was very attentive and tried to make our experience with buying our new truck pleasant and special. He was engaging and friendly and reached out to us on a number of occasions to keep us updated on the status of our purchase. He called instead of relying on emails to communicate. Nice personal touch!

As a first time buyer i had a great experience at Valmark Chevrolet. Thank you Donald Nicolay for the fast and smooth buy!!

Great car dealership! Don Nicolay is the best salesman I have ever dealt with. Not pushy as far as trying to sell you something you don’t need. Very chill atmosphere while dealing with him. Will come back for future purchases! Ask for Don

We were very impressed with our experience at Valmark Chevrolet! Brandon was amazing, he really went the extra mile to make sure we got exactly what we wanted for the best price. He made sure the whole process was easy and efficient. We will definitely be sending friends and family to y’all!

Went in to check out the inventory and walked out with a car! My experience was awesome and I didn’t feel pressured at all. Lane was a great help and they really hooked me up when it came down to paperwork time. I highly recommend coming here!

I dont trust mechanics. My mechanic I used retired and I had a problem so I thought dealership would at least do it correctly without running up the bill like the shady mechanics do. They called me halfway through the job saying I needed a new power steering pump and price would be OVER DOUBLE what I was already paying. Cant afford that, went to pick up car and it wasnt done. Went back to get it and paid for rear wiper replacement and went out to leave and it wasnt done. Left wondering if they did anything at all or I just paid for a piece of paper. NEVER going back!!

It’s always scary moving out of state and finding a good car repair/oil change place. I’m VERY happy with the service I received and able to tell exactly why my light is on and told me how much it would be to replace it. Robert who I worked with beyond amazing and answered all my questions. I also like that you get pictures of parts, you can see what they are looking at. Makes it MUCH easier to trust them with your vehicle!! I WILL be back even when I’m shopping for a new car (hopefully many years down the road though) BIG THANKS!!! New customer, and will be a repeat customer!

The entire experience was wonderful from each person we encountered. The owner of the dealership, Mark Stevenson, talked to us and made us feel at home just like we were neighbors being invited over for a visit. Chris Young, the general manager greeted us with a genuine friendliness and listened to what we were hoping to find then he had his sales person JD take us on some test drives. JD was fabulous. He was knowledgeable about each vehicle we took for a test drive. We never felt pressured. He was patient with us like we were his only focus of the day. We got an excellent trade in value and felt very blessed with the pricing. Just when things couldn’t be smoother we got introduced to Kim who handled all the financial transactions of the purchase. She is a true gem...who knew talking numbers could be so fun. We loved our experience at ValMark Chevrolet and will be repeat customers. Hands down the best vehicle purchase experience ever!

Went in for a service and was told the diagnostics cost would roll into the cost of repair. I already told them the issue and they still performed a diagnostic that cost over $400. Then wanted to charge me a cost of over $600 on top of that to do repair, not rolling the cost so now a $230 part and with labor will be over $1000. The service manager called and told me he would look into the issue to resolve he never called me back. Then I got a call from the service tech asking what the issue was he also said he would call back never did. This place is not in the business of service but in scamming, avoid this place at all costs. Thank goodness I found out how they operate I was going to buy a truck from these people this weekend.

My service rep John Dutye was very friendly and helpful with my needs. He kept me informed of everything concerning my trucks status. All services were performed as stated and my truck was ready as promised. Thanks also to the mechanics for a job well done.

I recently purchased a 50k Silverado Pick Up and the first oil change is due. I was told appointments were 2 weeks out for an oil change. Are you serious? I have referred a few people to do buisness with them, but no more. If this is the best service can do then it isnt service. Gunn Chevy has an express lane for oil changes etc. I will never purchased another vehicle or refer anyone again. Actually I will discourage them

Added services I didn’t ask for or approve. In addition it said a car wash was done and it hadn’t. I would be careful with them.

John was great, however they were unable to fix my truck because the part wasn’t covered under the warranty. It covered struts, but not my struts, factory part as far as I know. Dealership warranties are a scam. The exact strut itself was $110 from eBay, the dealership was said it would be $1k to replace and threw on a bunch of extra junk services bringing the total to well over $2k. A cabin filter for $80, an oil change with 20% oil life left.I picked up the truck and had to pay $80 for the diagnostic. Found a bunch of new scratches on the side of the truck when I got it home. It also took them 6 days from the day of drop off just to run a diagnostics. That whole time I was out a vehicle and borrowing a car. Glad I did because if I had rented a car the warranty wouldn’t have covered it and I would have been screwed.

This dealership has amazing customer service! I had worked with John Binder and he was awesome, very kind, funny and workable. We closed our deal under 30 minutes and got me a deal for a brand new vehicle that was $1200 under MSRP. Absolutely amazing dealership, if anyone is looking to buy a new or used vehicle please check this dealership out!!!

Wonderful experience! We were very excited to come in and test drive a vehicle, and we received excellent customer service from Mark Snedigar and his team. 5/5 would recommend!

So first off, you fill in all your info online but then they ask all the same questions when you get there (whats the point)? We downloaded two freebies online (tire rotation and car wash), then when we got there they said we couldnt have the wash because were a big pickup, what? Asked them to properly fill the tires, did not inflate them at all. Didnt check the tires or brakes during inspection. Took cap off one tire and never put it back on. Told the wait would be 1-2 hours but was 2:20 (really whats the point of an appointment anyway). Would give them less that 1 if I could.

The service department representative, Robert is outstanding representative to the service. His customer service is excellent, courtesy and always makes me fell more then just a customer. My last and most recent customer service, Robert went above and beyond to make sure my needs and problem with my truck was taking care off. I appreciate all his hard work dealing with my issues and concerns to get my truck fixed.

Highly recommend Ray Reyes at Valmark Chevrolet for your next car!! It was a pleasure working with him and he made it a seamless process.Ray worked diligently to make sure we secured a hard to find Tahoe! We drove over 200 miles to buy it and would not think twice to do it again with Ray Reyes!!

Ray Reyes was awesome! He went above and beyond to make it an easy and quick transaction. He helped us get a great truck at a fair price.

We only go to your dealership because of Lane he is an outstanding salesman but your service dept. took 3 hours to service our vehicle thats too long

It feels like family. Everybody greeted me and waited on me immediately. When my car needed an extra repair, I quickly got a ride home. Car was ready at stated time and checkout was easy and fast.

Jack is amazing and got me taken of care of very quick and communicated with me the whole time.He is definitely an asset for your company and a joy to do business with.

Easy to schedule on line, dropped off the day prior and all the way through the repair process to getting the vehicle back under 24 hours! Great communication with the team on the issue!

Everything was great and they even picked me up from work when it was

I enjoyed shopping with you’ll. Not in a rush to sell, they explained all the information we needed to know and gave us the time we needed to decide. We went for one vehicle and ended up getting two. Best experience ever. Thank you very much to our seller Mark Snedigar.

Johnathan was incredibly friendly and helpful! He made my experience a positive one with his upbeat attitude and his positive demeanor. My safety recall repair was taken care of in a timely fashion.

Very quick and easy to work with! If you want someone fast and professional- ask for Ray Reyes. He made the process stress free and helped me find exactly what I was looking for. Highly recommend!

I just went and bought a new 2021 Chevy 1500 Silverado. I could not be happier. Raymond Reyes my salesman was outstanding. He went above and beyond my expectations. Best vehicle buying experience I’ve ever had. They now have a customer for life. I’ll be back to buy my next vehicle from ValMark Chevrolet and from Raymond Reyes.

The service advisor Steve was great, unfortunately the mechanic who performed the oil change and tire rotation failed, he got oil on my drivers seat, failed to clean up the excess oil he poured all over my engine and underneath the frame which left spots in my driveway and garage. I called Steve and told him what happen and he did take care of the problems, although I did have to drive from San Marcos back to new Braunfels to have it done.

I definitely know where I’m getting my next car from and who will be attending me when I do! Ray went above and beyond to make sure that I got the best deal on my car. Not to mention that he was able to lower my monthly payments!

I went to Valmark because my main dealership refused to see me for 3 weeks. When I asked them for assistance by being put on a waitlist, they laughed at me. Valmark got me in the very next day and had my car repaired in a day and a half. Ive never had such great service or such a quick turn around. I will be using Valmark from now on.

The service department has great customer service and a knowledgeable team that helps get you back on the road quickly and safely!

Retired MilitaryExcellent Service - Service Mgr ensured maintenance was completed and inspected.

Called for appointment and got it as I needed it. Ready for me when I arrived and were thorough and detail oriented. Recommended services I needed for future dates and made sure I understood what these were and how urgent.

Low pressure, no expensive dealer add-ons. Would shop there again. Don Nicolas was a great salesman, knowledgeable, friendly.

The experience was an easy one! Nate Dogg was easy going & easy to work with! Thank you for an awesome experience 😀

I waited over 2 hours just for an oil change. Ridiculous! Thankfully theres a sweet man working in the office saw that i was a little restless and came to o the rescue. Thank you

100% would recommend visiting Valmark for your next Chevrolet purchase! My wife and I had a wonderful experience while dealing with Ray. He was honest and responsive every step of the way! Look no further, this is the best Chevrolet dealer within 200 miles!

Always takes amazing care of our vehicles!! Highly recommend! Justin and Blaine are the BEST!!

Robert was so nice and helpful. He provided me with a list of the recommended services but I never felt pressured to get everything done at once as it was too expensive during the holidays. He recommended what the most critical was to help me prioritize. The whole process with online texts was so easy and Robert kept me informed of the status of my vehicle. I would definitely recommend ValMark to anyone.

I was there for a recall service. Got a luck warm response from the service person. Also the replacement time was slow.I did meet a nice sales guy. Very helpful

Had a great fast experience. Cassandra Berry was sweet and amazing. Showed me everything about my new vehicle. Kimo, was very nice as well. Thank you for a great experience.

Fabulous buying experience. Worked extremely hard to find the automobile we wanted. Thanks Don for going above & beyond to find our new Traverse.

I had a great experience. Ray was awesome to work with and was not pushy at all.Because I did my homework online I knew what I wanted so it was really nice not having anyone trying to sell me something I didn’t want or trying to up-sale me on something I didnt ask for. It was a great experience. I would would definitely recommend Valmark based off of my experience.And I love my truck.

Ray is awesome! I love my new truck. He was super helpful and nice. I highly recommend him.

Had appointment at 10 and my truck was taken back for service @ 10:20. Waited about 1hr and it was done. Oil change and tire rotation.

Bought my second Equinox from Valmark. Truly a fantastic experience both times. Highly recommend Ray Reyes as your sales person. He has been with them for 10 years!

Went in for oil change and state Inspection. I waited at Valmark. I was out in just over an hour. They did recommend changing cabin ail filter. I had them change it.

I had a the trailer brake controller fail on my 2018 GMC truck. I called the Valmark’s parts department hoping they had one in stock. I was quoted 3x the price of the same certified GM Part online. When I brought that up, the employee just hung up on me. With that attitude alone, I will never step foot on that lot.

This is a great dealership service department and youd be doing yourself a favor taking your car here to be taken care of. I definitely recommend.

I cannot say enough about our salesman John Bindel. He has made the experience of buying a new vehicle very pleasant and efficient.

JD went above and beyond for my husband and myself. We came in looking for a bigger vehicle as we are expanding our family, and getting rid of our Range Rover was a hard decision on both of us. Not only did JD make us feel confident and comfortable in our decision, he also knew the importance of the features of having a luxury vehicle, my husband and I are expecting in our vehicle and the safety of our kids. He made the process painless and a few hours later my husband and myself drove off the lot with in my eyes the most beautiful Z71 fully loaded Tahoe all blacked out (which is something my husband and I both wanted). I have to admit I will always recommend ValMark to anyone. Mark has been a family friend of mine and he never disappoints when it comes to making me feel at home in his dealership. I, myself, was given my 1st vehicle for my sweet 16 from ValMark and now 15 years later I find myself coming back due to the amazing care and family feeling I receive from Mark and his wonderful team. Thanks you again JD, my 2 daughters love the vehicle and my husband and myself couldn’t be happier.

Great buying experience. Ray Reyes was very professional and helpful through the whole process. Thanks for making it so easy.

Excelent sales service. Been to lots of dealerships and bar none their hospitality is the best. Go see my sales rep Damien. He is willing to help out any and all situations you may have.

It was a great experience at Valmark. We got the best and funniest car (John Bindel) sales professional. He made the process of buying the truck smooth.

Chris Young, the GM here is awful. Not willing to help out customers. Glad I was able to find a dealer that wanted to gain my trust and business

I was quoted for a service and I approved it. Later I was called that it was a different problem and was quoted a cheaper price. I accepted the service. Once the service was completed, I was told that they misquoted me and charged me $200 more than the approved quote.

In and out in a timely manner. They listen to our concerns and stayed in our price range. My first Chevy purchase and will not be my last.

Purchased my first vehicle from here, and they were able to help me get the vehicle I wanted, at the price I wanted as well. Would definitely make the trip to this dealership in the future when needed.(Extra points since we showed up at the right time since they were offering street tacos to workers and clients.)

I dropped of my truck and was given a ride back to my home and was also picked up when my truck was ready. That is huge for me since I dont have a second vehicle or someone to pick me up. My service included changing the oil and getting an inspection. I also had a major warranty issue with my transmission (common Colorado issue documented on internet) and all work was done in 1 day! The transmission is working good again and hopefully will continue to work well. It was a long day for all work, but I was still picked up late in the evening to pick up my truck. I am very pleased with the excellent service and work repair!

Easy going. No pressure. Went in a couple times and never felt pressured. Got a good deal too.

We love our new 2021 Tahoe Premier. Working with Ray Reyes was an awesome experience! With the Covid pandemic, new & used cars are hard to come by. I located this Tahoe at ValMark Chevrolet in New New Braunfels, Texas. When I called to inquire, Ray was the sales person I was transferred to. He knew right off the bat we were serious about buying this vehicle. He went above and beyond to make it happen! I would make the 235mile drive again to buy a car from Raymond “Ray” Reyes!!

I got a very good deal with no hassle. JD and Chris made sure everything was just like they said it would be and I was in and out in 30 minutes! I love my new truck and Valmark!

Great staff, John was very polite and were more then happy to go the extra mile to find my family a good reliable vehicle.

Raymond Reyes helped us make a wonderful deal and took care of us along the way. I will definitely be doing business here in the future 😌. Thanks again!

This review is for Blaine in the service department. He had my suburban in-and-out in one day for a broken driver side window. I highly recommend belmarsh early service department friendly down-to-earth people.

Had my 1st service on my 2020 3.0ltr Silverado LTZ. All was good and I was ensured that they would put the proper oil that is called for in the 3.0. Dealer said they would top off DEF as well. But when I got on the road to go out of town I noticed that the DEF was not topped off all the way. It was just registering 3 bars.

2017 GMC Denali was dropped off at the dealership on a Friday for a scheduled appointment. The issue was the “Service Engine Light” and the vehicle was not running right. $1300 later I was told that everything was fixed. The very next day, the “engine” light was on and continues to be on. I notified the dealership immediately and had to schedule another appointment, which I could not make due to work travel. My vehicle was not fixed correctly and I have to schedule another appointment????!!!

Worked with Don Nikolai. What a professional. Made buying a car easy and pleasant. Thank you Don for a great experience!

The process went so smooth it did not even feel like I was purchasing a car just felt like I was hanging with a friend! Thanks Donald for the amazing service!

We came out just to look at a truck...and well... we bought a new truck. It was a great customer service experience and they have great prices. Come out and see Don Nicolay.