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Ham Radio Outlet
1509 N Dupont Hwy #7, New Castle, DE 19720, United States
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Ham Radio Outlet
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Yu
Review №1

This place is AWESOME. Excellent service. Extremely knowledgeable staff. They definitely know what they are doing. Very professional. Very helpful. Overall just AMAZING. We drove from Philly with no expectations but we walked out the store extremely satisfied. This is what every store should be. Thank you very much, Harry! You are wonderful. Thank you for helping us choose the perfect radio for our son. HIGHLY RECOMMENDED! A very satisfied customer here!

H
Review №2

Harry knows what he is talking about. Doesnt try to talk you into a purchase, just educates you and lets you make your own decisions.Prices are competitive. I drive here from bucks county PA. That should tell you how much I value the customer service here.

Ge
Review №3

Needed parts and advice (not in that order), and they provided both. They have been closed to public due to COVID-19, and it was so great to actually walk in and chat with staff... And actually look at radios...

El
Review №4

I have talked to Ham Radio Outlet in Delaware (Ken and Roy) and Georgia (Mark) and each time I found them very helpful. My mobile station is exactly as I wanted and Im looking forward to setting up my home ham shack using HRO. The prices were comparable and the shipping was speedy. Highly recommend!

Ve
Review №5

I love this place. Its a lot different than I thought but thats not a bad thing. Reminds me of a cluttered radio shack. Im not saying thats a bad thing at all.

Vi
Review №6

Vinny I was just in the store about an hour ago talked to a gentleman named Mario he did a cracker Jack job help me out greatly

An
Review №7

Extremely knowledgeable and helpful. The guys that work there really know their stuff. They have been hams for decades and are working at the store for the love of their hobby. Ken is particularly good. He showed me a picture of himself in the ”Ham Radio Club at his school from 1967. He could retire but is still active, imparting his knowledge to newbies like me, and I couldnt be more grateful. The prices for the big ticket items are always cheaper than on Amazon. And Amazon will never be able to provide the support of HRO.

Sh
Review №8

Disappointed to drive over an hour to find them closed to in-store shopping (pick up and deliveries only). Per website store should have been open.

vl
Review №9

Great store, friendly and knowledgeable employees.

ni
Review №10

Great store. Drove down from New York just to see and talk about what I wanted to purchase, they were great. They directed me in the right direction. Come down the following week and purchased everything I needed.

Fr
Review №11

Great service, competitive prices, and a knowledgeable staff. All of these aspects make it a pleasure to shop and purchase here. I will be back!

Bo
Review №12

Got the last ft-7250 Always a pleasure dealing with these gentlemen.

dj
Review №13

I ORDER 7 RADIO AND EQUIPMENT FROM THEM.A+ THANK YOU FOR THE FAST SHIPPING AND HELP.LOTS OF LOVE TO YOU ALL AND BE SAFE.

Jo
Review №14

I started getting into the hobby and my curiosity led here. I called in and they suggested equipment. I didn’t want to buy base models and gave them room for sound advice. Taking their advice was the right move. I purchased great equipment, go licensed in the hobby, and am enjoying features I never would have considered if I didn’t accept their counsel. I’ve made 4-5 purchases since then and have never actually walked in the place because of Covid. All I know I’d that these are fantastic guys that helped me spend my money well. Thanks!

Je
Review №15

A Hams wet dream. Great place great people.

Jo
Review №16

The ham radio outlet is great. In these days of everything online cheaper shopping, this place is still around and serving a specific customer base. I am glad they are there. The staff is friendly and great to talk to. The manager is a veteran that served the same time as my dad and has great stories.

Nu
Review №17

Great place for any of your Ham radio need. Friendly and knowledgeable staff. Ken was great to work with.

Bi
Review №18

Great service

Li
Review №19

Great place to visit.

Ri
Review №20

They are the best. This is most definitely my favorite hro. Ken Hartley is an excellent manager and has a wealth of radio expertise.. 73 N3KCA

Mi
Review №21

Knowledgeable store associates who are great listeners and genuinely helpful. KB3HMR

Ma
Review №22

Lots of equipment available, nice staff very friendly.

Ro
Review №23

These places are few and far between. They could get by on that alone. They are fairly knowledgable. Prices are as good as that big online radio shop, and, they always seem to have in stock either what I want, or, a suitable alternative. Ive dropped a few thousand there this year.

Ke
Review №24

Very knowledgeable staff, I would definitely recommend.

An
Review №25

Ken that works there does Gods work. Not only saved me tons of money over my original idea but made my idea even better, more refined, and easier to implement. Ask for Ken he will get you squared away.

Sc
Review №26

Friendly, knowledge staff that will answer your questions, sell you what you need, and not try to oversell you. Every location Ive visited have been great. If they sell it for ham radios, they will get my business every time.

Am
Review №27

Very niceDropped off some of my uncles stuff.They took it even though they couldnt sell it.because It was too old. But they were able to give it to a school to help kids.They made me and my husband feel welcome.Im sure youll have them same experience.😊

St
Review №28

Drove four hours to get there from Long Island and well worth it. Roy took time to help me pick out an hf rig and bench tested another I brought with me. Couldnt ask for better service. Planning to call tomorrow to order more things. Or maybe even drive there again this weekend.

Sh
Review №29

Really helpful staff. Patient and caring. They really help you with whatever you need even over the phone. Highly recommended

Gr
Review №30

Great staff. Very helpful with technical questions. Staff quickly ordered from VA store for parts they didnt have in stock.

Wi
Review №31

Im not a licensed ham radio operator but I can tell you when my daughter and I visited this store give people were extremely friendly and open to educate us on ham radio technology as well as point us in the right directioneducational rise and even gave us demonstrations of their equipment.. many things to choose from. Including parts accessoriesand antenna not just state-of-the-art radio communications technology

Vi
Review №32

Been there many times without any incidents and they are always helpful.

Pa
Review №33

Great service and good deals. Great staff at this location willing to help out. 5 stars, would visit again.

Ho
Review №34

Conveniently located just south of I-95 and they had what I needed. Always an interesting store to visit. Look forward to revisiting in the future. BIG plus: No Sales Tax! in Delaware. Radio gear can be pricey enough as it is. Helpful staff.

He
Review №35

Love this place. Staff are smart, and make sure you get an effective bang for your buck.

J
Review №36

Good prices. Knowledgeable staff. Great selection. You can order anything they dont have online and have it sent to the store and you wont have to pay for the shipping. Pretty easy to get to from the major highways (although there is currently construction to get back to them 2018)Capriottis hoagies is only a couple of minutes away.

Be
Review №37

Nice knowledge people. Had a great time looking over some of the new products they had. Learned a lot. Thank you Ken!

W2
Review №38

All the guys at Ham Radio Outlet in Delaware very professional always willing to go the extra mile to satisfy the customer.Keep up the good work guys.73, WA2PIG

Ro
Review №39

I know nothing about radios but needed parts to re-install the cb antenna on my jeep after a trail mishap. I picked up a part on the shelf I needed and was being rung up when they pointed out I could get what I needed for less money then the piece I picked up. It’s not often a place will go out of their way to save you money as your being rung up. Based on my experience I would definitely go back.

Mi
Review №40

The best ham radio store in NJ and DE. If they dont have it they can get it. Knowledgeable staff and helpful too.

Mi
Review №41

The plaza its in is a major dump. Imagine the smell of a greasy fried chicken joint along with various other aromatic scents wafting through the parking lot before you even get to the door.Once at the door ya gotta hope there arent 5 OM window shopping the cases cause covid makes you wait outside.If you want a big ticket item and you dont want to pay the man his tax cut, then you have to put up with the shh it hole location.Just dont make eye contact with any of the individuals that are in area for the other businesses.They must have REALLY cheap rent.

Cl
Review №42

Ive been visiting HRO Delaware occassionally over the last 18 months. The staff is very personable and knowledgeable, as well as patient. As a recently minted ham, theyve made me feel welcome to the hobby and have been very helpful.

Al
Review №43

I drove over an hour and found the staff to be extremely helpful, knowledgeable, and patient! Ill certainly be coming back here! Thanks guys.

Ed
Review №44

Great place to shop. Friendly knowledgeable staff, great prices. I drive from the reading Pa. area. I wish there was a closer store to me.KC3Gll

Ro
Review №45

Great staff. Friendly. Knowledgeable. Patient.

Jo
Review №46

Fun place to get hands on for ham radio.

Ja
Review №47

Only place to buy Amateur HAM radio equipment within a 200 mile area. Some used equipment is available but not a lot.Kenwood, Icom, and Yaesu. Some less expensive Chinese radios are there too. If you are a Ham, you probably are familiar with them anyway. Online shopping has made dealers close shop, and Ham Fests dwindle but HRO has survived for those who need their gear yesterday. 73s DE N3ISE. By the way there is currently NO SALES TAX at this location, so worth the trip for your $10k Ham Shack HI HI.

st
Review №48

Excellent service locally runed

Al
Review №49

They dont have every thing, but they have a very good selection of ham toys.

Mo
Review №50

Lots of ham radio gear. Very friendly and helpful.

Te
Review №51

First time there, went to grab 2 addon boards for my mobile. They had them so told them to wait while I look around. Friendly and helpful will be going back once I pay off last visit lol.

Do
Review №52

If your ham and services great store prices are pricey but well worth it KC3 BRC

Jo
Review №53

Top notch customer service from Ken, Roy, and the rest of the staff. Always a pleasure to deal with.......de KI3T

Re
Review №54

Loved the cheese steak service is good. Will go there whenever in thearea.

An
Review №55

Everything you need nice organized shop

An
Review №56

Great service and staff. One stop shopping for any amateur radio operator.

D
Review №57

Ken was super knowledgable & helpful, they gave me a bunch of suggestions and literature to get started, will be back when im ready to purchase .

Be
Review №58

I went in there Friday afternoon for a cable for the FT8 contest next weekendThey didnt have the cable in stock, but found one at the Woodbridge store. The store manager personally talked tut o someone at Woodbridge and he assured me that it would ship that day. When I came home Saturday afternoon it was in my mailbox.

An
Review №59

Always fast shipping, Ive never had even the smallest item forgotten, there prices are right on par or better than the other places, all questions and inquiries are answered promptly and honestly. I purchase 99% of my new gear from HRO, never had a problem yet and this is going on 20 years...

Jo
Review №60

First timer today. Gentleman that helped me got everything exactly as I asked for. Saved me a couple bucks too by reminding me that I didnt need an extra coupler if I was going to do as I said when entering HRO. I will be back.

Mi
Review №61

Came in a few days ago and asked about a shortwave radio Grundig satellite 750 and was told they dont carry it anymore probably wont. Only later to be offered a lower price alternative that did not have the features I wanted. Walked around the store to browse around only to find what I was looking for not only did I find it they had 9 of them!!!! If it wasnt for me really wanting this radio I wouldnt have purchased this at this particular store I should have went to Woodbridge my first time at this franchise probably my last. Thanks for the business

Ke
Review №62

The spiral ham sandwich was great, I had it with the swiss cheese on pumpernickel

Ro
Review №63

Great service! Helpful advice.

do
Review №64

Customer for several years now no problems with service. Other companies could learn from HRO

Bi
Review №65

Always a great experience . I love the radio display when choosing a new radio with no salesman pressure . bill nj2s

Do
Review №66

Always have my cw wires

Mo
Review №67

Bought several radios and antennas from these folks over the years. Always courteous & professional!

Ch
Review №68

Good service,friendly staff,tax free in Delaware helps save money.

Wi
Review №69

For ham radio equipment, this is the place. Very helpful service with knowledgeable staff.

Ja
Review №70

Great service. Nice guys

Ro
Review №71

A really great place with even greater sales people. The folks at HRO are always friendly and helpful. HRO always seem to have you item in stock, and if they dont, another HRO location will. For those who walk in, if the item is out of stock, they will have it back in stock in a few days. They are more than happy to put an item aside for you, so you can pick up at a later date. I have done this on several occasions, now you know the trip to HRO is not for nothing. There prices are very competitive, and are useally cheaper than those other guys. Plus they have lots of nice stuff you can play with and try out.

Er
Review №72

Excellent service and staff. Good inventory.

ta
Review №73

I really love this place..👍

Mi
Review №74

Great store and helpful staff plus tax free shopping.

jo
Review №75

I spent 10,000 at ham radio outlet in Delaware, the last purchase was a comet gp9 the antenna is bad. ham radio outlet would not replace it so to be treated like that I am no longer a customer.

Da
Review №76

Anyone interested in amateur radio visit this place

Ma
Review №77

If I could have my paycheck sent directly there, I would!

TM
Review №78

They are straight and forward with you and never beating around the bush...

Di
Review №79

Its ok pricey though.

Vi
Review №80

Tax Free Delaware Store - With just about anything a Ham Radio Operator could use in their Shack...

fr
Review №81

The greatest store in Delaware :D

Pe
Review №82

Great place to stop by for a chat, nice guys

Do
Review №83

Nices place good attention

Br
Review №84

Has everything I need for ham radio

Ro
Review №85

They have most of your Amateur Radio 📻 needs and accessories in stock!

Pa
Review №86

Friendly.Guys are great in helping with items.

Je
Review №87

Very helpful and knowledgeable staff

Mi
Review №88

Convenient and reliable sales folks.

AC
Review №89

Great knowledgeable help...

He
Review №90

A way to get there, but my CANDY store!

Jo
Review №91

Ok

CJ
Review №92

The Best Staff!

Ro
Review №93

Always friendly and helpful

Ke
Review №94

Love this place!

Je
Review №95

Great selection of Ham gear

Ad
Review №96

Great staff

Ri
Review №97

The only place around for hams

Ja
Review №98

Pricy

Pa
Review №99

Amateur Radio equipment

Pa
Review №100

Very Professional.

Information
17 Photos
100 Comments
4.6 Rating
  • Address:1509 N Dupont Hwy #7, New Castle, DE 19720, United States
  • Site:http://hamradio.com/
  • Phone:+1 302-322-7092
Categories
  • Electronics store
  • Store
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:Closed
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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