Seems like more interested in quickly finishing the sale than offering information or advice or other products. Used to be good place but last few times have not been good at all. Recommended OReilly Auto Parts.

They always have what you need and if not they can get it for you that day you will have it next day.

Give the year, make, and model and you are alset

Did have what I wanted

Great staff, Bryan Hernandez gave me excellent service.

Friendly, knowledgeable staff. Theyve got pickup in store, which is convenient. Order online, with whatever promo codes you can find, and in half an hour you can pick up from the store. Neat.Store itself is clean, and smells like an auto parts store. Which... Shouldnt be surprising. Its not a bakery.Staff are quick to give you pointers if youre lost. Theyll help you in the parking lot too, if you need your codes scanned, or easy stuff put on like the wipers you just bought.

Helpful staff.

It was quick and the people were nice, plus I got rewards from my venmo,which is always a great deal

Excellent, fast service, all around great staff. I drive by a closer auto parts store to get to Advance.

They were very nice and prompt service

Very helpful

The individual that served me today proved more than competent. She was informative, and personable, placed me right at ease. Making me comfortable enough to ask the questions i would have other wise felt a bit inadequate asking someone else. She not only talked me through it, she walked me through it, so that the entire exchange would make sense. I have only praise to offer of this representative. So in closing, hats off to her, and to you as well her employer, for having the foresight enough to realize the asset she would prove herself to be.

Very helpful and knowledgeable about various car parts

Went in for a battery for my car and the guy worker looked uninterested in helping me. He asked me what size engine I had and I couldnt remember so I went outside to check, couldnt find where the information was for my engine so it took me a while but the worker never came out to see if I needed any help. So I started browsing and found a place that was more of a reasonable price so I left.

Part finder selected the wrong rotors, and the pads were missing the hardware kit. In-store staff sorted everything out quickly and professionally. Great work!

Couple days ago i went to the advance Auto Parts in New London,CT.The staff was amazing, so kind and so Helpful.If you need anything car related definitely go to the Advance Auto Parts in New London CT.Julie and Carlos are Two Great employees, they are so Friendly, kind and Helpful.Thank you so Much Julie and Carlos for all your help!!!

They were very good to me. Even installed my new battery....for free. I will go there again soon.

It is ok

Went in here to buy air filters. First there is no parts book for customer to use you have to ask for a book. Second the price was 10 percent higher than the local dealership. Guess where I bought my air filters!

Love this place. Nice staff and easy to find things.

Good yes like Auto Zone. I visited one or the other and they have great prices

Bro Bryan in commercial is a genius... but dont bug him. Hes busy doing genius things

I went to the store my car light would not go out the young Puerto Rican man help me I was very nervous I did not know what to do he got my lights to go off thank you in advance auto parts you guys go above and beyond I appreciate that I owe him a dinner at my job and I will buy it for him thanks again mr. Puerto Rican man

Great place

Customer service was great! They are very helpful. I had to return an item, no problem. 😀

The crew here is always helpful and really nice.

Second choice for me after AUTOZONE if that helpsUsually a little more expensive

Price on the shelf is different than what you are actually charged at the counter. Price was $27.99 on the shelf, go to pay its $29.99... Last time I will ever shop there.

Great place to go if you have a foreign vehicle, staff is very knowledgeable about foreign cars,,

You need it they have it cant be better then that always have what I need and great sales on oil

Always helpful, knowledgeable, and will order anything you need. I will always recommend AAP over AZ for a multitude pic reasons. Qualify parts and service are the main reasons to patronize AAP.

Better than the rest most times. Stocked too.

Good place to get what you need for your car. Helpful staff.

Good service and very polite and professional staff

Good

Has a good selection and much better than AutoZone.

Helpful staff and fair prices.

Better than the autozone in new london.

Crazy how you wait on hold for 8 minutes to find out how much a bulb is. Great customer service.

Best parts store in new london County

Was ignored at counter for almost half hour and they hire high School dropouts with no knowledge of cars

Very friendly people always willing to help

You wait forever, they have one person working others in the back bullshiting, a different story every single time you have a problem, only a few of them are good and knowledgeable enough, but most are always nice just could clean it up more.

Lots of stock and friendly helpful staff.

👎

VERY GOOD

They seemed understaffed. Slow service.

They could be nicer and more helpful

Needed help with my car, didnt have any ideas, Bryan and Natalie (I think thats her name) we really nice and caring, told be what was wrong and helped fix it!

Always get crazy looks and asked over and over cause Im a female if Im ok or need help also followed sometimes..... Stupid!

Chris was a Great help!!

Good selection on parts...

Ordered a part online and they had it ready for pickup when I arrived.

Helpful staff.

Nice place!

Very helpful.

Customer service sucks, wasnt happy at all with the attitude of one of the workers, very rude and not helpful

Friendly, helpful staff.

Very helpful staff

Very helpful.

Very helpful

Shah is great

Always Helpful

Good store

Ok service

Great.

No help whatsoever.

Slow service

Its my favorite. I always ordered online and have never had a problem picking up my orders.

Well