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Dairy Queen (Treat)
197 S Plank Rd, Newburgh, NY 12550, United States
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Dairy Queen (Treat)
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Ch
Review №1

Ive only had that soft serve and its great.Just be wear if you have kids getting in and out of the store you have to walk across the drive thru traffic. Also getting out of the parking lot and trying to go north can put you and your car in danger during busy traffic. Thats why its not five stars.

Ge
Review №2

Good for ice cream, but not for food! Website menu had a lot of options... chicken tenders, chicken baskets, burgers, cheeseburgers, fries, in all combinations and prices, but I was told by the cashier, not at this location. So we opted for the grilled chicken sandwich. This piece of chicken was most certainly frozen and microwaved...it was tough and had cartilage in it. One bite and in the garbage. $12.95 wasted.

Mi
Review №3

Went on a Sunday evening. Drive thru was pretty busy. Inside was not so we went inside, ordered our sundaes and cones and sat down. Service was great, orders were correct. The tables, chairs, and floors were spotless. The store had a clean smell and thats a good thing. Ill be back when Im in the area.

St
Review №4

The shakes are great I had the pumpkin pie omg

ei
Review №5

I ordered a chicken sandwich that had no taste and a small soda. The price was $9.70. Insane price or maybe I was ripped off. Either way, they left me no receipt. Never esting there again.

Vi
Review №6

Love DQ!! Grew up with it. Mint dilly bars were my favorite! Got the thin mint blizzard and it was 🔥

Tc
Review №7

This is by far the worst ice cream experience that my kids have ever had! The only part of my order that they got right was please turn the ice cream cones upside down and put them in a cup. Rude to say the least. How dare you talk to a paying customer in that manner! While in front of my children. Coming out of the window the banana split was leaking all over my car and I had to request napkins to try to clean it myself before it destroyed my vehicle! Not only am I going to call corporate and complain, but the next time I visit Dairy Queen I would have to be dragged in there by the Jesus himself.

Fr
Review №8

Great service, fair prices, very clean.

Do
Review №9

I brought my kids here over 15 years. Cherished memories had a hot fudge sundae it was delicious

Ch
Review №10

Inside smelled like a pool locker room with all of the bleach they use to sanitize. Sanitizing is good but too much is just as bad as not enough. Store is consistently staffed by teenagers who act as if you are bothering them when you place an order. No thanks I will go to Coneheads on route 207 to get soft serve.

Je
Review №11

I have been coming here for months and have always had an excellent experience. With an exception of two particular times where Drive-thru / cashier Mariah is just FOUL. Nasty attitude, extremely rude and doesnt appear to enjoy her job (or want to do it at all for that matter). Such a shame.

Wi
Review №12

Its okay. Not a full Dairy Queen. So dont go there trying to get a burger. They have limited food items there. My experience there was good. Service fast good and fast. Went threw drive thru.

Jo
Review №13

Its one of the few great ice cream franchises that I actually love.

Ad
Review №14

Dairy Queen is great! But I want to inform you guys at the Newburgh location. Your sign says “drive trhu” might want to fix that. 😂

Fe
Review №15

Love going there always good Birthday cakes are so good.

Sa
Review №16

Not sure what the hype is for eating here. I’ve gotten a sundae twice now and both times it’s been messed up. The two cherries and two pineapples they place on either side for the toppings that I’m paying extra for has me confused as well. The Apple pie blizzard? I think the drink is called is okay, tastes good. All other ice cream have just been plain vanilla or chocolate with sprinkles for toppings so can’t really mess those up. Either way, not impressed though. Would be better off at a Carvel or definitely a Cold Stone. And I also believe they are closed for the late fall and winter season, which sucks since I like ice cream year round. But a trip to the grocery store works just as well.

Ma
Review №17

Friendly staff, efficient service at the drive-thru, great treats. Thanks!

do
Review №18

Greg says thank you for the cup of ice cream and the doggie cookie...You are the Best

Va
Review №19

This Dairy Queen was amazing finally got to try one with food chicken with ranch juicy moist yum

La
Review №20

Fun place to play ice cream roulette! Do not come here if you have nut allergies

A
Review №21

I assume that since it was very busy that it was the cause of the icecream being kinda melted and since we did 5 blizzards and all were on the melting side they could not show us how the spoon sticks in the icecream when you turn it upside down

Fa
Review №22

Best milk shake in town

Jo
Review №23

Cashier at drivethru was very nice, very polite! Everything was perfect as usual!!

Be
Review №24

Nice clean DQ with friendly service00

sa
Review №25

Love their ice cream sundaes.

Na
Review №26

So glad that DQ in Newburgh is open for the season! The people that work here are so friendly and the service is fast.

ne
Review №27

Just was treated with the most disrespect the worker start throwing a chair all over where my kids were sitting and made them get up instead of kindly asking them to move it was unbelievable the amount of disrespect and angry the lady had she really needs to be fired or taught better training will not be returning

DO
Review №28

My new favorite dairy queen!!!Just got a oreo blizzard with cotton candy inside and the girl made it super good. Totally generous with toppings too!

S
Review №29

Rude employees, poor quality products, go to a mom and pop stand with real ice cream and not frozen dairy dessert as they call this stuff

Ti
Review №30

Definitely meets expectations. Its a Dairy Queen. Nice interior in this one, and pretty great staff.

Ga
Review №31

Worst experience service and server was badThe were rude i will not go there againAnd I will tell everyone i know not to go to this place

Al
Review №32

Scream 4 ice scream

Ri
Review №33

Only had a quarter of the food menu as others and serves was slow and still messed up are order and they did not have all there ice cream in stock.

Ya
Review №34

Always great and staff is nice and patient.

Ty
Review №35

Always good

J.
Review №36

Speaker is a little hard to talk through.

Ta
Review №37

I ordered a chocolate milkshake with peanuts and chocolate crunches. They didnt have the crunchies. But the shake was good.

fe
Review №38

Great customer service

li
Review №39

Got an ice cream cake for my sons birthday. It was delicious!

Fr
Review №40

Nice clean..popular..will be back

Ma
Review №41

The drive through line was somewhat long but its worth it. The wait wasnt very long. They quickly got to me and took my order and had me out of there in a few minutes.

Jo
Review №42

Fast service through drive through

Ch
Review №43

Server annoyed me. Couldnt hear what I was saying. Why? Because the background music was too loud.

Ra
Review №44

Excellent Blizzard

Tm
Review №45

I went for my first time yesterday with a friend and it was really good. They handed me my blizzard upside down🤣. I got a small oreo blizzard and still couldnt finish it all😩

Gi
Review №46

Okay ice cream but really expensive, glad I was visiting.

be
Review №47

Consistency and quality at a fair price - well kept and clean -

Fr
Review №48

Blizzards are always melting by the time you get it

Da
Review №49

Not nearly as good as the one in Middletown I used to work at!

Sh
Review №50

Super yummy ice cream I had the blizzard cheese cake and summer berries. And the smoothies are good too. The staff is super nice too.

Ka
Review №51

Great treats! The workers are very nice and helped me out with my order for my kids and myself and they loved what they suggested. Will continue to go there

Fe
Review №52

Highly recommend you choose a different location, came to this Dairy Queen because the kids wanted burgers, fries, chicken fingers and ice cream however when I arrived I didn’t see any burgers, chicken fingers, fries or $5 box specials, When I inquired about the menu I was told this location was family owned and not corporate owned and for this reason they can choose what to sell, A huge disappointment, will not be coming back and do not recommend unless your only coming for ice cream and if that’s the case try cold stone, it’s definitely better tasting ice cream, a small caramel sundae cost $3.69 at Dairy Queen and it’s the same one McDonalds gives you for $1.00Overpriced and highly priced for fast food.

A3
Review №53

Repeated order three times. Came back to get the correct order. No receipt to confirm order. Brisk tasted like water with a splash of soda. Blizzard melting as they handed it out the window.

Po
Review №54

My son loved it

Ke
Review №55

We stopped and bought a cake the day before we needed it so we could quickly pick it up. I told them what I wanted written on it and in what colors. They wrote it down so I figured it would be done. Not! I had to wait about 10 minutes for it. The ice cream cake was yummy at least.

Ry
Review №56

Please add hard Ice cream. Dairy Queen has great soft served ice cream. I want them to add hard ice cream. That would be so good.

Jo
Review №57

Great grilled chicken sandwich same thing Im a get home excellent

ka
Review №58

This location is a stand alone, on a corner lot with ample parking. It has a large selection of cakes. It is sit down or drive thru. Although it has some food choices, its not a full brazier DQ. Its basically microwaved food. The shake that I received was small but made according to my order (very rarely will you find anyone under 40 that knows what a black and white shake is) The two employees were both pleasant and efficient. The reason for only 4 stars is because of the food - should be icecream only or full service food. (Wanted that chicken fingers basket! :)

Al
Review №59

Food was good. I think the people working there are spacey. Asked for everything to go and handed me everything one at a time forgetting spoons and said have a nice day. I had to ask for a bag to carry everything since I couldnt hold it all. And for utensils for the food.

Ti
Review №60

Ordered a cheesecake blizzard 10-26-19, very tasty until a quarter way through I had to pull out a veeeerrry long wavy/coarse piece of hair from my mouth -grossest thing to happen foodwise in quite some time. I had to repeat my order at the drive-thru and am hoping this wasnt a purposeful act. I mean, this wasnt a slip of a thing -which I could more understand than this lengthy showpiece. Well, the good thing is I wont be back there for anything so calories saved (score). Bad thing is I had to write this review. Sorry about that - please make sure to safeguard meal prep so someone else doesnt have to deal with this unseemly occurrence. As an amusing aside, I wished the hair came from my head because Ive been trying to grow mine. The strand was very healthy - appeared to be from a Caucasian female, had highlights and was a good 10-12 in its wavy state. Girl -- if youre reading this and you can stake claim to that gorgeous strand, tie that beautiful hair back in such a way it dont end up in peoples food please. And heaven forbid this was done on purpose (perish the thought) may the good Lord affect your conscience as He sees fit.

Da
Review №61

Nice place. Need to work on getting more cashiers on register. Good icecream

Er
Review №62

Mar 20...Loved DQ since we were kids! Today happened to be free cone day. Nice gesture. Had the opportunity of donating to a worthy cause, as well. Thanks, DQ. You made our day!

Ha
Review №63

Best icecream combos going! I wish they stayed open during winter.

Pa
Review №64

A little slow but worth the wait. Maybe things will speed up after school is out and they hire more help.

Mi
Review №65

This place doesnt use a grill and no real cheese. The DQ in Wappingers Falls is the best. This place was like the Express DQ in the bronx

Di
Review №66

There was a long line not even 930p 3 cars left on the road u think they would let us 3 in nope they put up the chain right in front of us I will never go back that was my mothers day

Bi
Review №67

Great

Do
Review №68

Clean have nice cakes

Na
Review №69

Lovely hotdogs and ice cream, really enjoyed it. No problems except the cashier didnt listen to us and put somesort of chilli sause on it but they redid, they shouldve given a refund for the hotdogs sience we were in a pinch.

Is
Review №70

Dairy Queen has amazing options for ice cream, as well as ice cream cakes and other foods for lunch and dinner. Their quality is great and its a really great place to go with friends and family.

M
Review №71

Medium cone with twist ice cream and rainbow sprinkles. Keep it classy.

Je
Review №72

Dairy queen has such great ice cream and everytime I order something there the staff is awesome and they NEVER get my order wrong and im a family of 4 so thats pretty good! Also they sell ice cream cakes which are my favorite for birthdays and holidays. They have a littke lego table there too which is cool my kids always play with that when we go there until there ice cream is ready!

Lo
Review №73

Perfect for the very hot days. Love them

Wo
Review №74

The ice cream is good if you have the patience to stand on the extremely long line. To have a line going out the door and only one register open on a very warm and beautiful day is either a sign of under staffing or poor management or under staffing due to poor management.

Ta
Review №75

Loved my butterscotch dipped cone I had

Ro
Review №76

Drive through only is open. Be prepared to wait a half hour or more.

Re
Review №77

Always a treat, no pun intended

Ha
Review №78

Yooooo what kind of line was that? 🤣

Vi
Review №79

Ice cream is always delicious. Outside tables in the shade are a sanctuary. Service is pleasant and helpful.

Da
Review №80

Pleasant help. Clean cool place. Always a pleasure.

Vi
Review №81

Good ice cream clean tables. Though service was a bit slow yesterday perhaps because it was a warm day.

Ro
Review №82

Love the drumstick blizzard.

Mi
Review №83

Store looked run down a bit,1pm on a summer Sunday and no customers,Ice was ok my son had a shake he said it was good,Nothing wrong with the ice cream or service just the store needs a huge facelift,

Re
Review №84

Food ice cream

li
Review №85

Very good ...had just a cone but was creamy and not too icy

Ji
Review №86

A good place to stop for a quick ice cream and respectable staff.

Ch
Review №87

Love the blizzards. Fast and friendly service

my
Review №88

They didnt have french fries. The blizzard was excellent as usual

ro
Review №89

I love their oreo milkshakes.

As
Review №90

Delicious and good service.

Da
Review №91

Really good service 👍👍👍

Br
Review №92

My ice cream was slightly melted. Took them 10 minutes to give me the wrong hot dog, asked for a chili cheese dog and they gave me a regular one. Took another 10 minutes for them to give me the right one. I stood at the counter trying to get someones attention and the blatantly ignored me.

Ca
Review №93

Very good selection of ice cream, what more could you want?

An
Review №94

I love their blizzards. Yummy

De
Review №95

Fast service despite being very busy!

Kr
Review №96

Dont even a chicken, fries, or a cherry lovers blizzard this place is stupid.

Le
Review №97

Blizzards are delicious & toppings are always fresh. Wait time is short.

Ad
Review №98

Just make sure get correct ice cream flavor

49
Review №99

Woman that waited on me had an attitude.Usually they are always nice there, this one was not.

Ma
Review №100

Owner is very nasty and rude to customers and employees girl with blue hair is a well knoen shop lifter nasty attitude. The other workers are nice kids.

Information
25 Photos
100 Comments
4.1 Rating
  • Address:197 S Plank Rd, Newburgh, NY 12550, United States
  • Site:https://dairyqueen.com/us-en/Locator/Detail/?localechange=1&store-id=3224&y_source=1_ODk5NzYzMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 845-564-4020
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11:30AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Drive-through:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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