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hhgregg
5701 W Touhy Ave, Niles, IL 60714, United States
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hhgregg
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Sa
Review №1

Had their reward card for $50 first time it didnt work. After third or fourth try it finally worked and bought items worth $33. After a month used again and again first time didnt work second time said $0 balance. Chat with online customer service and lady left conversation in the middle.... twice. Send them email two days ago yet no response....

Ti
Review №2

Attentive service. Good prices. Bought a portable air conditioner and floor model bed frame for under $400!

La
Review №3

Yes, there are very few cars in the lot, and it is actually hard to get to the lot. But my experience was good. My sales consultant, Carlos, was very helpful and professional with me.

Iv
Review №4

I never write any thing about any one but I really must said this store had a woman customer service rep so SORRY BUT THIS PERSON SHOULD NOT BE IN CUSTOMER SERVICE, APPARENTLY SHE WAS NOT IN A GOOD place I THINK SHE SHOULD CONSIDER A DIFFERENT FIELD SOME PLACE WHERE THERE IS NOOOOO CUSTOMERS

st
Review №5

Going out of business so hard to rate. Only selling floor models which were mostly dinged and dented. Not low enough prices to accept damaged goods. However, if you need a small appliance like a can opener or crockpot that comes in a box, you would be safe to purchase and not worry about damage.

Ca
Review №6

Was a nice place when I was there but is no longer there due to the bankruptcy

Sh
Review №7

My husband and I went in to hhgregg to apply for their Acceptance now program and the so call manager of Acceptance now...Turned away our business due to what she said was a conflict of interest, how? The whole time she was rude and she didnt take the time to hear our concerns. Obviously she has some personal issues going on or something because this is our second rude encounter with her. Her name is Letha!! She has horrible customer service skills..be aware!

Ke
Review №8

I bought a suite if appliances from them and was happy up until install. I scheduled install for tomorrow they showed up today.Called the store and received the worst customer service ever. I will never shop at any hhgregg ever again!An update the dishwasher the brought me has a scratch on the front....not what I paid for! Apparently when I arranged for delivery and they told me my all of the suite of appliances I order were in.,...they lied! They have done nothing but waste my time and test my patience. DO NOT SHOP THERE!!!!UPDATE- THEY STILL HAVE MY MONEY AND I HAVE NO APPLIANCES. They have wasted yet another day of mine. DO NOT SHOP AT HHGREGG

Ka
Review №9

I worked here. Awful store, great employees. Thankfully its gone and HHGregg majorly downsized.

Po
Review №10

Great selection. Salespeople are friendly and helpful.

Pe
Review №11

Reasonable prices but their delivery sucks.

Ma
Review №12

Better than best buy, but worse than abt

Ma
Review №13

Average at best. Not easy to see from Touhy, nobody was there when I was there, sales people smell like cigarette smoke and not a huge selection.

Ja
Review №14

Terrible service, prices that are ok but could be better, seems like its going out of business soon

Ve
Review №15

If I could give hhGregg a negative star rating, I would. THE ABSOLUTE MOST HORRIBLE AND PAINFUL CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Customer services associates hate their jobs and their attitudes show it along with their supervisors who are just as moronic! ABT FOR LIFE!

Ch
Review №16

This place is the walmart of electronics stories Walmart has electronics too might as well knock all your shopping out there

Ke
Review №17

Ok store, but no bestbuy

Ch
Review №18

There is no customer service. But they are closing, so it really doesnt matter now.

Ph
Review №19

The staff was not very knowledgeable.

Os
Review №20

Great ser

Je
Review №21

Selection of tvs blows

Ma
Review №22

Terrible sale people

Ju
Review №23

Theyre closing

Ju
Review №24

All is very good! !!! :)

Ja
Review №25

They suck

Ni
Review №26

He gone

Sa
Review №27

All is okay

Information
26 Photos
27 Comments
2.9 Rating
  • Address:5701 W Touhy Ave, Niles, IL 60714, United States
  • Site:http://hhgregg.com/store-locations/Niles-IL-0284
  • Phone:+1 847-745-1289
Categories
  • Appliance store
  • Camera store
  • Computer store
  • Electronics store
  • Home goods store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:No
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