user
Camden Appliance
3108 S 11th St, Niles, MI 49120, United States
Appearance
Camden Appliance
Comments
Mi
Review №1

Decent pricing. However we just got a kitchen suite from here and we are having issues with one of our appliances. Witch wasn’t a floor model it was said “brand new” the seal is broken on the unit we are getting told that the soonest it can be looked at is over a week out. They didn’t call us back the same business day that we had left a message. Currently out of a dish washer we didn’t finance it or pay it on a credit card it was paid for out right. Just a bit upsetting the staff says they “understand my frustration” however I feel as it’s scripted. The appliances arnt even a week old and we are being told that a tech will have to come out and service it. They won’t exchange it or give us a new one. I do not recommend this store unless your in dyer need of something and don’t have any hope that they will help you because they won’t. I love helping smaller businesses however I will not be going here ever again. And I’m in the market for a new washer and dryer and another fridge but I’ll go with a big box store. Really upset that a small business can’t assist.

Ro
Review №2

Just bought a stove from Camdens. Large purchases can be stressful. But the amazing staff here was very helpful and eager to assist with everything. We as a community need to support small great business like this one!! I will definitely come back for all my appliances! I cant thank you enough Camdens!!

An
Review №3

Update 9/27/21: We we’re very frustrated by the events outlined below but once Jeff got involved, he made it right!! Thanks so muchThis picture is what Camdens Service looks like...me at the laundromat!Our washer, which was purchased at Camdens, was snagging delicate clothes. First visit, 6/15, didnt find the issues. Problem continued so they came back on 9/1 and replaced the drum and seal and left. With the first load of laundry, there was a loud screeching noise during the spin cycle and the new seal was shredded. We called and after two weeks, they sent another repair person who said, the seal is ruined, Ill see what they want to do and left.This weekend will be my third going to the laundromat. When they came out I had a functioning washing machine, now I dont. I understand that things happen, maybe the seal was defective, maybe a mistake was made, OK, just fix it! Our biggest frustration is that no one, including the manger, seems to care one bit.

Pa
Review №4

Very friendly, knowledgable, and helpful staff. Very happy with their service and prices. And great selection of appliances too!

La
Review №5

I ordered a dishwasher that was clearly a lemon from the start. They informed me they were not a big box store and therefore couldn’t help. I suffered for years with this dishwasher and had to replace 3 control panels. Manager was rude.

Sh
Review №6

Best place to shop for appliances

Bi
Review №7

Awesome customer service and great prices

Te
Review №8

Great store. friendly staff, always ready to help. Great prices.

ab
Review №9

Great sales people know what they are talking about

Di
Review №10

One of my responsibilities in our organization is replacing appliances when needed. Camden has great prices and had always had what I needed in stock. Theyve always been helpful in getting the product on my truck.

Te
Review №11

Bought fridge, stove and dishwasher. Stove was a scratch and dent, however, it had more damage than I was told. Stove was exchanged with no problem.

Ta
Review №12

Great selection and prices

co
Review №13

Staff were very polite and helpful!

Ch
Review №14

Good prices and friendly sales staff that werent pushy or annoying. Great selection of washers, dryers, refrigerators, freezers, ovens, stoves and more.

Su
Review №15

Great help at the end of the season. Doing our winterizing at a reasonable price.

A.
Review №16

Well. They were super-friendly when we got our new fridge. Which has stopped cooling the fridge section, after juat 13 months.Called just after they opened, was told the service manager would be in touch.He wasnt. Called back. Was told hed call later in the day, or early the next morning. As of writing, it is much later the next even. Still nothing.So we called Eds in Elkhart which answered promplty asked diagnostic questions and have a service call scheduled, as of this, tomorrow.

Je
Review №17

They had both appliances and the conversion kit in stock. They loaded my truck and we were in and out within a half hour.

Ke
Review №18

Nice place very knowledgeable staff took the time with us [sister] who was buying appliances for her house.no knock on Camden but getting appliances rite now is tuff for everyone please be patient and understanding .myself Ive had to go to different stores and still waiting on delivery .

Tr
Review №19

Great service, we had an emergency and they were just super with helping, delivery and set up

Da
Review №20

Friendly and helpful staff had what i wanted

Sh
Review №21

Very friendly nice an answered every question I had

Ro
Review №22

Have purchased several appliances from Camdens and have always been very satisfied with everything. Very helpful and knowledgeable staff. I will definitely be back for all my future needs.

La
Review №23

Many brands, local!

Su
Review №24

Salesman was nice let us look around didnt bother us helped us out when we are ready and we bought a new freezer.

Ro
Review №25

Great deals

Jo
Review №26

Ask about what items they have on sale or dent&ding options. Got a very good deal on a double oven. I listed my house for sale on Christmas eve and my house sold in 7 DAYS. I think the double oven might have had something to do with that!

Pe
Review №27

Ive always been very happy with the service I have had there. I havent ever bought an appliance from them but my Grandparents have, many of which are in their house today.They one me over a year or two ago when the dial on my grandparents old range top broke. I carried the broken dial around with me in my car for probably a year. Then one day, I was just driving through Roseland just because it was Sunday and I enjoy driving around the area and exploring on Sundays (Im new to the area.. and I like to drive around) and happened to notice that they were open at like 5:30 PM on a Sunday and, assuming that was where my grandfather bought the range in the first place, decided to take it in and see if they could order me the dial. The gentleman that was at the desk brought out a box of many random dials, pulled the one I needed out and, 5 minutes and $3.50 later, the dial was replaced after a year!The second time I went was for the same reason. Ironically, a few days after replacing the one dial, another one cracked. Sure enough, I returned, they handed me the box and said to go at it! There seemed like 100 or so dials there, all the right dial but with the wrong markings! It took me ten minutes this time but I found one! It may have taken ten minutes but, this time, it cost me nothing! They just gave it to me for free!I need to buy a refrigerator and I plan on buying it from them!

Pa
Review №28

We built a house 3 years ago and put in all new appliances from Camdens. Everything has worked great except the dishwasher, but it was easily fixed in warranty. I love my refrigerator with the water and ice dispenser, we use that everyday.

R
Review №29

Great customer service!

em
Review №30

Had a issue when they delivered the appliances, called and talked to Seth. He said come in and hell take care of me. Well he was a man of his word. Ill be recommending family and friends. THANK YOU for all your help.

Ca
Review №31

I love my new appliances from Camdens. I probably love my new washer and dryer the most. Which is probably to be expected since mine are close to 20 years old. I can do my laundry in almost half the time. They were very helpful in making recommendations and expaining all the stuff about each one. Very Happy.

Te
Review №32

They sale JUNK

Ch
Review №33

We have purchased several appliances from here and unfortunately our most recent purchase began to have issues after the year warranty was in place. They rectified the situation and stood behind their product. My family will continue to recommend them to everyone we know.

An
Review №34

These people really know their product. Very helpful.

tr
Review №35

It has a lot of nice appliances and had exactly what we wanted

Na
Review №36

Great selection and value, a real gem in Niles.

Mi
Review №37

Good prices. They will work with you on delivery. Their scratch and dent items are a good value.

Be
Review №38

Great Service.

Ta
Review №39

Very helpful ‼️

Ke
Review №40

Good place to buy appliances good staff

Re
Review №41

Friendly and also have quite a selection at good prices. They specialize in scratch and dent appliances for those who are on a tight budget.

Ch
Review №42

Friendly and knowledgeable staff. They take good care of you at Camdens!

Ju
Review №43

Very helpful..no pushy sales people...would recommend to all my friends and family.

Ei
Review №44

Great people, great prices and local. Will not shop anywhere else.

Ab
Review №45

Great customer service. No gimmicks, no pushy unscrupulous salespeople. I purchased my dishwasher here a couple years ago. Also a few yrs back I had also shopped here for a washer and dryer, but ended up going with hh Gregg instead, due to a free delivery deal via rebate, according to the salesperson. I regretted that decision as they charged me for the delivery anyway and denied my rebate, and I felt the salesperson had been dishonest. I later learned that Camden will generally work with you to match a deal you find elsewhere, so I wish Id purchased from them instead. I will go to them first in the future.

To
Review №46

Wonderful place, friendly, knowledgeable staff, wide variety of appliances and prices

St
Review №47

Great deals! Awesome service! Thanks Tony!!

Pa
Review №48

Wonderful services by very skilled sales representatives to the satisfaction of her customers. Thanks

Ja
Review №49

Went to buy a washer and dryer and was never acknowledged when I entered the store. Spent my money somewhere else

Li
Review №50

Bought range and refrigerator love it ..friendly and helpful staff

Gr
Review №51

Great service, knowledgeable staff, great products at a great price

Ri
Review №52

Good people an good to deal with.

Ni
Review №53

Great deals on appliances.

Ch
Review №54

Great prices and people!!!

Ra
Review №55

Scratch and dent fridge for one of my rentals. In and out in 20 minutes

Br
Review №56

Fantastic place for appliances

Ke
Review №57

$100 delivery fee is ridiculous.

El
Review №58

Hihg quality merchandise

Le
Review №59

Great knowledge and prices!

Bi
Review №60

Great

Ma
Review №61

Very helpful staff

Gr
Review №62

Great customer service

De
Review №63

Amazing

Information
100 Photos
63 Comments
4.5 Rating
  • Address:3108 S 11th St, Niles, MI 49120, United States
  • Site:http://camdenappliance.com/
  • Phone:+1 269-683-1500
Categories
  • Appliance store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations