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Advance Auto Parts
7031 W Dempster St, Niles, IL 60714, United States
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Advance Auto Parts
Comments
iG
Review №1

The best customer service.

Da
Review №2

Josh was the person that helped me out. Tested my battery for me to make sure my issue was the battery. Very helpful and knowledgeable and even changed out the battery for me no problem. I would recommend going to this store for any issues you might. Thanks again josh!

St
Review №3

I was an auto mechanic many years ago. I asked pertinent questions regarding the auto parts I needed. These guys know their business, answered properly and with authority. Prices are fair. Good place to get straight answers, quality parts and good prices.

00
Review №4

Nice place frendly helpful staff...!!! 😃

ca
Review №5

They gave us great customer service!..changed a battery in snowy winter, and replaced our wipers. We were in and out in 30 min. Worth going to visit!!

Ri
Review №6

The staff is extremely helpful. I was having trouble finding some replacement clips for the wheel wells, they came over to help find the ones. They located a set of strut mounts that I have had difficulty finding. They have been very helpful in the past with questions Ive had. Ive also had batteries, starters, and alternators tested there. There are several auto parts stores closer to my house, but I choose to go there because I think its worth it.

Ze
Review №7

I use them for a brand new Volvo and a Mercedes- their prices are so much better and I think the quality is great too. Their customer service is really great too, just be nice and they are extremely helpful

Ri
Review №8

Lady was was a excellent rep answer all my questions

Mi
Review №9

The employees are very helpful here. They will try to help you in any way that they can. Answer your question, help find items your looking for and will help you with some advice too.

Lo
Review №10

Very friendly and helpful. I was in and out in less than 5 mins. Thank you!!

Br
Review №11

Youre better off going to OReilly Auto Parts!!I ordered parts for a project Id been working on, multiple parts on separate days. And 4 of the 5 orders the parts were wrong! Domestic parts for an import car!! Caliper hoses for drums!!! 30 lines when I specifically ordered 12!!! And so on...! Save yourself the headache, theyre just not worth the frustration!!!!

Ko
Review №12

Always the place to pop in and get a few things. Always seem to have very knowledgeable staff. Its always the first place I go

Pa
Review №13

Very friendly and helpful! Mikey n Rick are the best.

Ja
Review №14

GoodThankyou ..

Sa
Review №15

The staff are great. They helped empty my garage by accepting to unload a few cans used oils before a big move.

Jo
Review №16

They had what I was looking for and I didnt have to go any further

An
Review №17

Mike is a good guy and very knowledgeable about cars and suvs. He spent a lot of time with us to find the right size part and the right part at that. Will be going here for all auto parts now.

Ma
Review №18

I just want to say MUCH MUCH respect to Advance Auto Parts, Niles and Corporate management! The GM- Rick Moersch, Randi and team handled a customer service issue that I had like a BOSS!!! They all jumped on the matter, and when I say immediately... I am not exaggerating, they addressed it, handled it and resolved it without missing a beat! Now that is how you address issues and take care of your customers! Thanks much to you ALL for your help and attention! I am more than impressed!

Gi
Review №19

Awesome service needed some parts for my brake lines nobody had this stuff around all of those guys that 10 stars

Na
Review №20

Best place to go to mikey helped me out so much he went out of his way to put on my windshield wipers I was impressed and did a great job!!! and also a friendly place and so helpful I will be going back there!!! Highly recommend!!!

Ri
Review №21

Advanced automotive is a great source for auto parts especially when you need something in a pinch. They seem to always have something that isnt normally stocked at your average auto parts store such as Napa or auto zone. I usually can count on them when I need something that breaks in the midst of trying to complete a repair.

fr
Review №22

They have been great

Br
Review №23

Excellent customer service! Purchased K&N air filter (in stock).New filter increased power... still keeping track on whether my vehicle is achieving better MPGs.

Gi
Review №24

I placed my order online and within 30 minutes my auto parts were ready to be picked up or delivered overnight. I highly recommend this auto parts store.

ro
Review №25

Very friendly staff Ricky store manager always help me to find my part great place

Re
Review №26

Staff helped me select and swap out a wiper blade for my vehicle, no extra charge. I could have done it on my own, but it would have taken a lot longer.

ni
Review №27

A parts store near my house. Good prices and fast as well as great service.

Ja
Review №28

One of the only automotive stores where the guys actually come out from the counter

Ch
Review №29

Great staff who are knowledgeable and helpful.

Al
Review №30

Efficient, knowledgeable and friendly. Feels like you stopped in to discuss your needs and problems with a trusted friend that knows the answers.

Wi
Review №31

Came in with problems with rusted license plate screws. The guy I talked to gave me just the things I needed to deal with it. Great place.

Ji
Review №32

My go to place for auto parts! Order online and usually get 25 percent off the price!! Go to discount box store to get consumables and save a couple bucks...

Er
Review №33

Mazda discontinued the screw that holds the hinge of my rear windshield onto my trunk hatch. After contacting two dealerships, the only solution I was given was to call salvage yards and see if they had a Mazda on their lot that had the part and if they would sell it to me.I pass Advanced Auto Parts on my way home from work every day so I figured, why not? Maybe thell have some weird bolt I can use in place of it. Robert Rivas helped me out. Although AAP didnt have that specific Mazda bolt, Robert was determined to help me find what I needed. Despite my previous efforts, he found an Ebay listing for the right part in only a couple minutes. Ill definitely be returning if I need something in the future.

Za
Review №34

You can get what you need and the day I walked in, I got good customer service as well.

Se
Review №35

Always great service from employees that are more concerned with getting your car working than making money.

Mu
Review №36

Best service for Mgr Mike. All gets it done. Thanks

Pe
Review №37

Friendly staff comfortable with the way things are done

Na
Review №38

Dont waste your money for junk spare parts. I bought new expensive radiator from this store then It was leaking more than the old used one for that I paid twice for labor, radiators liquid and time. It cost me more than if i would fix it at Honda dealer. They have stupid returning policy.

Tr
Review №39

Very friendly staff they got me my parts fast and at a good price.

Na
Review №40

Way too advance for me!

Va
Review №41

Clean and friendly. I bought aftermarket filter, which was more expensive than at Honda dealership. 🙄

Jo
Review №42

There so helpful

RA
Review №43

Help full staff......

Ra
Review №44

Sam, the employee that helped me was very knowledgeable and helpful.

Je
Review №45

Got what I needed at a fare price

E
Review №46

What more can you say about a business that doesnt pick up the phone during business hours?

An
Review №47

Bought some wiper blades and the guy even installed them.

Mi
Review №48

I get some parts there if others dont have it must a have clean car there first to come they will sell you only washing supplies first to go to the next level

Vi
Review №49

It was just ok the service, wont go back their

Ad
Review №50

Good and prompt service

Th
Review №51

Order the part I needed it was in the next day.

Co
Review №52

Just a classic autoparts retailer store

Lu
Review №53

Okay. Not very knowledgeable

Ad
Review №54

Lot of options

Pa
Review №55

Always get the parts I need

Fr
Review №56

One stop shop

jo
Review №57

Good selection

Ro
Review №58

Parts store

ma
Review №59

Chill employees

Li
Review №60

Parts galore...

Li
Review №61

Parts galore

Information
21 Photos
61 Comments
4.4 Rating
  • Address:7031 W Dempster St, Niles, IL 60714, United States
  • Site:https://stores.advanceautoparts.com/il/niles/7031-w-dempster-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 847-966-0267
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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