Sales men are stuck up, rude, arrogant and pushy. The one man literally argued about every single thing my mother in law had said. They had a nasty mattress and wouldnt take $1,000 for it, saying it was just dirt. It was greasy and nasty! They obviously arent trying too hard to sell these things.

Was able to get a mattress, recliner & bed protector for a very good price! The personnel were very nice & helpful. They have some really nice furniture there. Unfortunately, they will be closing on the 29th.

Store is going out of Business. Prices are high furniture is good quality but the main reason they get 3 stars is because of the furniture quality. Salesman was nice but you would think going out of business you would not want to loose a sale over $50 difference. I was buying $2000 worth of furniture and was told delivery was $149 then they realized I lived 33 miles away and wanted to charge me an extra $50 for delivery. Big mistake to loose $2000 sale.

My wife and I were “just looking” for a new mattress and spring set. Not really expecting to buy. We wondered in to Loves store to give them a look. We were immediately greeted by a very friendly young man, and directed to the area where we could find the items we wanted. We were met by other staff and the mattress were very well explained and we were able to try them out.Forty minutes later we were buying a new set. Everyone was very friendly, and helpful. The prices were reasonable and competitive. “Free” take away (of the mattress and springs) sealed the deal. We hope they have great success .We will definitely go back when we need furniture.

I got great quality furniture from a gorgeous show room with a very caring, knowledgeable sales person. I loved the sales price plus free shipping cyber week! Good promos and free financing that only took 5 minutes. I would definitely recommend Loves to friends and family!

Very positive experience. Noel was very helpful. We were just looking but we ended up buying 2 recliners. Your prices were far better than Morgans furniture.

Amazing service! Very kind and helpful staff. We will shop there until they close!

Very helpful from the time you walk in the door till the time you leave. Prices are good and they lower the price thats on the tag. So they will negotiate and work with you to get it cheaper than what its listed for.

Bought some nice decor for my nieces new home today. Quick and painless. Thanks!

🛑BUYER BEWARE🛑Do not waste your time or money on this company!!!My delivery never showed up on the scheduled day. I had confirmed 3 times with the company that they were coming because I had to take off work. After 4+ phone calls to my local store and corporate (waited 1.5 hours on hold) I finally got answers at 6pm that day. My delivery date was changed and they didn’t alert me of the change, which is is ridiculous. They changed my delivery to an additional 3 weeks and had no explanation as to why it changed and why no one contacted me, especially after confirming just the night before the order. My local store and corporate really had no knowledge to help me with my issues and gave me the bare minimum in compensation for the issues. After researching and reading things online I see that this is a common issue for this company with many angry customers. I have 0 confidence in this company that my delivery would ever show up. Im aware that COVID has made ordering furniture difficult, but mine was in stock, no problems at the time I purchased. I decided to take a chance and order my furniture from here because it was a new store In my area. I now know that was a HUGE MISTAKE. Canceled my order and requested a full refund, we will see if that will even come. Ordered my furniture for cheaper and quicker delivery on Amazon. Save yourself the stress and shop somewhere else!!! Try Morgan Furniture on 422. They are polite, honest and American made.

Love’s is a great place to shop for furniture.....the store is pristine clean, the service was excellent and we were able to take our purchase with us! Highly recommend the Niles, Ohio store!

First time visit. We highly recommend the store in Niles Ohio as thats the only loves weve been in so far. 1st we were meant by an associate named George Who open the doors for us and warmly welcomed us to their store. 8 kindly ask the reason for our visit so he could direct us to the proper sales associate (Michelle). We originally went to loves for an add item from Thanksgiving. A notes to us the sale had ended however Michelle when above and beyond checking if we could still get the sofa in couch at sale pricet through their headquarters. Unfortunately they couldnt give us a sale price however, Michel help does find a similar matching couch and love seat at about the same price as the sale item but with more features (electric recliners)! We didnt even know they came with electric recliner! But Michelle dead and got us into an awesome love seat and sofa that was perfect for us and reasonably priced. We left happy and there was a free delivery sale! Complete 5 star Experience. I almost was able to convince Michel of a free wine refrigerator but no go. Lol Hope this review inspires you to check the place out.

I purchased a couch during their grand opening at the end of October. Was told the couch I wanted was available and would be delivered Nov 9th. Nov 9th came, my check was cashed and no furniture was delivered. I called Love’s and after 40 minutes on hold I was told the couch would be delayed another 3 weeks at minimum. I received no prior notification of a delay. Nov 10th I cancelled my order because I couldn’t wait that long for the furniture. Was told I’d receive a check in about 15 days. It’s January 7th and I still haven’t received a refund. Called customer service again and when I finally got through to them over an hour later I was told, “Oh, that’s something our accounting department will have to handle. They’re not in right now”. This is getting ridiculous.

Horrible!! In November I went to the store and ordered a few Accent chairs for a Christmas gift. Was told that I would receive them on November 30th and they would call when they were in. Never received a call or email, I tried calling multiple times and no one answered the phone. I decided to go to the store to find out what the status was on the delivery. Was told the date changed to December 12th that they would ship from the warehouse. I go in today December 21st to once again find out the status on my order since I tried calling forTWO DAYS and no one answered the phone and was told that the chairs I ordered were in stock in Michigan and they proceed to give me a toll free number so I could call and find out whats going on. REALLY !!!! I ended up canceling my order since the sales people are to lazy the call and find out any information. This store has some beautiful furniture, sad thing I will NEVER return again.

Excellent prices and service. Customer service is beyond expectation. Clean & friendly.

Renee (the store manager) who assisted me with my purchase was friendly, knowledgeable, and efficient.

Store is nice but some of the furniture looked cheap but its ok for those whose starting off or someone like me needed furniture for casual or leasure time. Delivery wait time is short especially during the pandemic when other places take twelve weeks for delivery.

Going out of business there add on TV said one thing sales person says something else now I know why there going out of business 😥

Great service from a great staff! If your looking for furniture, I highly recommend Loves Furniture & Mattress!

Noel and the rest of the staff were very helpful with the whole buying experience. I would shop there again.

They have some very nice furniture in there

They say there going out of business but the prices do not reflect this.

Sales reps were so pleasant and helpful. Goid prices.

The staff that work there are amazing, very friendly and go out of their way to make you feel welcome! Thank you for everything!

Nice stuff but the Sales guy was very pushy!! Ended up just leaving.

Great selection problem was they dont have anything in stock lol

For them going out of business prices still high

For a place thats going out if business their price are high

Its just a little too pricey for me

Good deals

Prices were very high for some place that is closing

Overpriced for closing... Wasnt approached by any sales associate... No wonder they are closing!!

No sale too expensive!!!

Beautiful store!

Nice