Great place to get lower end power tools. Perfect for DIYers who wont use the tools 8 hours a day, 5 days a week.If you walk the store, youll find miscellaneous stuff that will catch your eye. Its cheap enough that youll probably indulged yourself and get it. Great place for clamps!4 Stars - They are not well stocked on some of their more popular/YouTube positive reviewed items. Call ahead to see if they have it in stock.
ABOVE AVERAGE CUSTOMER SERVICE. SHORT ON PERSONNEL ESPECIALLY ON WEEKEND. OVERALL NICE PLACE TO SHOP.
The best place for tools. Looks like employees are not having a good day but still did their job fast and easy.
When you need something cheap and for quick fixes, this place is great. The quality of their tools is okay. You get what you pay for a lot of the time.
You can buy some great tools other no so much for a decent price.
Actually it was a first for me, I didnt know what to expect, being a bit of a DIY fan this was like Aladdins cave.Of course Im delighted with my purchase, not quite as happy at just how much I could get rid of if I got into the habit 🤣
There are always problems with goods and their availability, the shelves are empty, although these are simple cheap tools!
They always have what you need.Today the checkout line was 6 deep and took forever. The lady didnt ask for help!
Great customer service and good prices.
Love this store, always spend to muchThere. Will go back soon.
Best place to get tools at reasonable price. Not the best quality, but plenty good for home projects. Excellent value overall.
Things I wanted to by were out of stock.
A disappointment. 2 stars for 20%....Not ot only did I realize today that the 20% off any item coupons are gone forever as well as other goodies that have attracted the everyman for years.I wanted to know if a big item was on sale next month? Nobody could tell me?... meaning the inside track club doesnt really give you the inside track.Now when there is a sale on a particular item. There will be a limited number available. Yay!Not really.Dont they realize many of their items have an equivalent or better available from the big on line competition that is comparable to the 20% off price.. delivered?Come on HFRemember New Coke?
Great products at an affordable price. Highly recommend
There warranty is a scam! Bought a greenhouse after one year the panels warped over the winter. I needed them replaced they refused and said I had to pay for new panels. BS they said I could pay someone to take down the whole greenhouse and then bring it in they would give me a whole new one. So pay for it to be installed twice. They are shady don’t use this company!
Great prices and service.
I really enjoy shopping there Im like a kid in a candy Im like a kid in a candy store I have a little trouble with my knees a little trouble with my knees so the only thing I think they could make better if they had those left could make better if they had those little electric carts I know Id I know Id probably spend more money in there anyway anyways I like Harbor freight
Its a great place and the tools are amazing, but today March 7th, I went for the second time and the same cashier didnt even greet us, she ignored us until I asked her to pay for my stuff, gave a rude attitude seemed upset towards me and my wife for asking for a some deal item, I couldnt even ask about a coupon I wanted to use because of her attitude, she gave me the receipt and didnt say anything. Ill never go to this location again, we dont need to be treated like that, I spend a good amount of money everytime I go there. they should not hire people that hate their jobs
Not crowded at all. They need to bring back the coupon. Every time I go there new people. It may not be good place to work for..
Great prices and wide selection of tools, household items, moving supplies and storage/organization. Went for a couple 4 wheel furniture dollies (1000# limit, $7.99) and walked out with much more cant live without. A stroll up each aisle is worth the trip.
If you are a DIY type, a wide range of tool are available. Ranging from automotive, carpentry, welding, plus much more.
Not the highest quality of tools but more than enough for a hobbyist. It may not last as long or be as effective but it sure will get the job done. If you are very serious about your work and use the tools on a daily basis a higher quality tool may be right for you. Overall not bad, this is always my first choice for a hardware store because they pretty much everything and good prices.
My favorite store I love tools
Great tools and great prices, any Harbor Freight store is great, if you need it they probably have it.
Got what I needed, staff was helpful.
Very nice staff. Chinese tools heaven.
Does it have everything no does it have what you need maybe. Do you want every other thing there?yes yes yes.
Great Deals on Tools. I could walk around here all day!
Quick trip this time and my coupons were automatically credited! Membership has its privileges.
Good prices for decent tools. I can often find those hard to find items at Harbor Freight. Excellent sale prices and always a “deal” or “discount” coupon to boot.
Not too busy, in and out in no time .
Great employees who know their store very well. They were extremely helpful. Great stock of many tools that have enabled me to get my project done right on a budget.
Tools work well for much cheaper cost.
Lots of tools at good price
I got what I needed, checkout was fast
Ok store but Rude employees. Gurnee location is better.
Fast friendly helpful
Its ok. Good prices, but you get what ya pay for. Great for cheap tarps for my camping trip though.
Great attitude, great prices, but they have to have your items in stock.
Its a nice place to go and buy some of those hard to find items. The prices are good as well. To me its a win win in my pocket book.
I LOVE THIS STORE FOR SIMPLE REASON THAT IT SELL QUALITY STUFFS AT AFFORDABLE PRICE, I CAN ATTEST TO IT.
I like shopping here for some certain things. There are a lot of good deals here. But not everything here is the cheapest.
They have everything you need ...great price...great staff...very helpful...and the store was very organized...take advantage of there great sales
Good deals on all kinds of tools.
The store has wonderful product at a inexpensive price.
Got exactly what we were looking for!
AWESOME place to shop for the handyman!! Very dangerous place to go if your just looking!! Very good selection of tools and products at VERY reasonable prices. I would recommend Harbor Freight Tools to all my friends and family as well as anyone who needs to stock their toolbox or shed.
Found everything I needed. So it was a great experience.
Had a list of items that I needed, no one would help me Id ask about an item they couldnt help me I finally found another employee after what should have been an in and out thing turned into an hour of aimless walking 2 stars because of the one employee that took the time to help me
Love this place. Good quality tools at a price that wont make your wallet scream. If your the weekend handyman or car tinkering type of person, the tools here are perfect for you. I have outfitted my garage with a majority of the tools from here. When I moved I bought moving blankets and other supplies from here and it was way cheaper than anywhere else. I do recommend that if you do a lot of shopping here you get the rewards card.
Been waiting a long time to do this, you people hired my boyfriend as a supervisor, and treated him differently, so now that he left, good luck trying to find someone willing to do your expectations for lousy pay.
They barely wanted to help me out up there🤬
Tools are mid quality, but there prices cannot be beaten. My only issue is finding the tools in the alley, they’re not properly arranged
Great service, tools are improving all the time. The current drill/driver/hammer Hercules set I have been using for over two years.
This hardware store has the *best* selection for any store of its size. No, really, I challenge you to find a place thats got as much of a fantastic selection in such a small space. Good hours and very reasonable prices, plus helpful staff and if you go in person, its definitely faster than ordering stuff off Amazon.
Was out of the item I was shopping for. As a matter of fact I was willing to buy any corded sander they had but they had 0 corded Sanders.Wasted trip.
The store in itself is ok but the customer service by the woman cashier was pretty bad. It was like she didn’t want my people in there. I’m not one to pull the race card either. You can tell the difference by the customer service she gave her type of people compared to mine. Never again.
The best customer service, I had to exchange an item and they were very helpful.
Went to harbor freight to buy some items to finish painting my house and the staff here was amazingly helpful and friendly. Had a great experience with my cashier Arleen! Great store and very clean! Will be visiting again soon as it will be my new spot for home improvement items!
I cant recommend most of their tools, but if you are buying things that are more disposable, or for light use, then this is a great place to get tools. They are but far the cheapest place, they take coupons on top of their already cheap prices, and they have great customer service. I usually get a few things here, that are good enough for my purposes, that I dont need quality for.
A little bit dark atmosphere, in this well stocked bargain-hunting, delightful time-waster!They got it, you need it!
Not too crowded. Very helpful and good deals as always
Youll find what you need at a fair price....
Lots of affordable tools. Watch for their coupons in the monthly circular
I enjoy Harbor Freight. They have some pretty good deals but you have to know your stuff pretty well. I have had success with lots of hand tools, drill bits, got a pretty decent compressor and more. Again, know what you are looking for and you can get some really nice deals.
Great place to find specialty tools. Theyre cheap but readily available to purchase. As long as your not a full time mechanic that will need to use them all day everyday, you should be good to go. Most of their Pittsburgh hand tools have lifetime warranty. Others are 90 days from the date of purchase.
Lots of empty space today but was able to get most of what I want.
Was pleased with my tools I purchased.
Had just what I needed...fast, friendly service. Very helpful, knowledgeable staff.
What a wonderful shopping experience. Reminiscent of the best retailers in times gone by. George, the manager at Harbor Freight at 7215 W Dempster in Niles, Illinois is a conscientious, attentive and great addition to your team. Please listen Harbor Freight. George and his staff were courteous, available and made for an excellent retail experience. Please do not let George and his staff go. You have a born leader in George. Work with the young man and he could be one of the best. Kudos to assembling a good team!
Ok ccould be better stocked still good
Well stocked, friendly staff. The tools are hit or miss but you cant beat the price and if something doesent work right they will let you return it no problem.
Useful tools for people with hobbies. I wouldnt rely in these for full time use, but they work great for me. Awesome, friendly staff at this location.
Great service. Fast & friendly staff. Great savings for the DIY. Before u buy, check to see if they have what ur looking for first. It could save u money. Also sign up to get coupons & specials.
Great tools at Great price
Personally, this harbor freight is smaller than the one in Franklin Park. With that said this store is very clean, the staff are polite and helpful. For the most part, they usually have everything in stock.
This place is like IKEA but with tools. The hand tools are great most guaranteed for life. They get the job done. You will walk through the isles, and no matter the tool for the job, you will be able to afford it. Its very satisfying that these tools are priced in a way that inspire you to build repair and what not, as a big part of any project are the tools.I generally have had a good experience with the equipment I got there. There is always a 20% off coupon somewhere out there to use, and often they give you a nice free gift with your purchase. Some of the tools are not at the professional level, but they will get you through your project and then some.
Bea was a great help, patient and informative. I regret buying from home depot. Every tool is less expensive. Try and become ITC member. Well worth 29 dollars a year.
Love the prices...and quality for the car jack was surprisingly good for the price. Staff was helpful when I was looking for a part as well.
Great customer service. I want to go back just to be treated so well.
Everything youd expect at a Harbor Freight store, the standard layout, well stocked, well organized, informed courteous staff. You should never pay full price, 20 and sometimes 25% off coupons can be found everywhere. Plus a nice big parking lot.
OK: You need to understand what this place is; and is not. Some very good deals on tools. Others, not so much. What do I purchase? The webbing tie down straps. The boxes of mixed parts. The sorter trays. Some tool storage cases. One simulated leather tool roll. Some of the socket sets, some drill bits. The surge protectors.Is this place cheap? Absolutely. Quality? that is a gray area. Anything expensive, check the reviews. Anything with a motor, probably a good idea to get the service agreement.
Great location and helpful employees.
Love this place! Staff knows their store very well & can state the location of any item they sell. Tool quality is so much better than Snap-On and Matco. Life-time warranty also, at 1/3 the price! Harbor Freight decimates those overpriced tool trucks that never have what you need in stock. Long live Harbor Freight. :-)
Love it, this business always has great deals.
Great local shop. Good deals using the harbor freight app
First time here. Bought multi purpose scissors for .79-- good deal. Also bought a couple of flashlight. They are having liquidations.
You can get decent tools for a good price if you are diy mechanic
Shopped there several times since the store opened. Staff is helpful and friendly, store is clean, stocked, plenty of parking and Jerry the store Manager is a helpful upbeat guy! Good store with a group of employees !
Im totally surprised with the assortment of the tools and the prices.
Great deals, friendly staff.
Great selection. You get what you pay for but with all the lifetime warrantys its amazing the workers hear are very helpful and nice
The place to go if you need something but your not really sure what it is til you see it.
Good place to get tools for home and auto.
👍great place
20% doesn’t apply on every item like it’s says on the website. I purchased toolbox but regular price. They helped load toolbox in my car.
Called midday to confirm they had the item I needed. Was told they had 3, plus a bunch of others. Arrived and they didnt have any but the display. They refused to sell me the display.
Good prices on ok tools. Relatively well organized facilities though.
I have always had a great experience shopping here. The staff has always been friendly and helpful. Phenomenal deals on tools.