My husband and I over the years have both had our cars taking here for them to be serviced, and our rating would have been three or four stars until about the last year or so, and let me explain why. I had purchased a car that had some issues, and the first major thing that I needed to get replaced was my fuel pump, which is a pretty major fix. I had then, not even a year later, left for college with this same car. A few months later, I was at the gas station and had just filled up, and my car wouldnt start. I had to get my car towed to a service center in my college town, and they had informed me that my fuel pump was the issue. I had not even gotten my fuel pump a year prior to when I was told this, and I had to get it fixed again because Tires Plus didnt do it right.My husband had also taken his car to Tires Plus for a tune up, and to get his timing belt replaced. His car recently began to have some issues, so he took it into the shop. He got an itemized inspection sheet within the last 24 hours (today is May 4th, 2021) that stated that his timing belt was not equipped.If you need something quick done like an oil change or a tire rotation, go to Belle Tire or Discount Tire. They are far better at servicing than this place. If you need body work done, I am almost positive that the Fishers Belle Tire location has a full body mechanic on staff, and I guarantee you that he is 10x more qualified than all of the employees at Tires Plus combined.I am so disappointed in the service and the quality of work done to my car. I have never been happier to live across the state, because I honestly would rather total my car than ever take my car back to them ever again.

Realized I misplaced my wallet after dropping off the car. The staff went to search my car and the parking lot and found it in the lot where it fell out of my bag. Really appreciate the above and beyond help! Also always prompt and professional service each visit.

Called to confirm my appointment tomorrow with Sam, who was not helpful or nice. He stated that I had no appointment. This is the 2nd time in 1 week that I have called to confirm and somehow, there is no appointment. I called and spoke to the store manager last week - Randy who supposedly made my appointment for my Jeep tomorrow. I have an issue with my Jeep that needs attention - I am afraid to drive on it. And Sam acted like he could care less. Always have brought my car here - but looks like I may have to move on. Very disappointed. One appointment, I can see...but TWO?

The most unprofessional shop I’ve ever experienced

I went in for a break job first thing in the morning for what I thought was a repair on absolutely terrible breaks . 2-3 hours later they had a complete inspection done and had pricing for not only what I came in for but also another thing that was troubling my vehicle (which I had noticed but wasnt as immediate of a problem as my breaks at the time). They completed all services within 3-4 hours. The pricing was reasonable and the customer service was exceptional. Both employees I interacted with, I could be wrong with his name but Randy who I assume is apart of management was extremely to the point with the diagnosis and pricing which I admire and Collette, were very professional and customer oriented. Overall the pricing was more than fair and the service done was exactly as expected. Well deserving of a 5/5.

Took my truck in to have the transmission replaced (which they said they could do). Was verbally quoted a Jasper transmission but never sent a written estimate. A week later, I called for status and was told that the transmission missed the shipping truck but would go out the next day and that I should check back later in the week.Waited a few days and went into the shop to again check status. Was told transmission was on a truck but they didnt know where it was or when it would show up. Told to check back mid-week.Another few days go by (by this time, theyve had my truck for two full weeks) and I called for status. Again, told it was on the truck but they didnt know where it was or when it would show up. The manager was out that day and I asked to have him call me when he came in.10 minutes later, my phone rings and its the manager. He tells me the same story about the transmission being on a truck somewhere and even though they had a tracking number, he couldnt tell me where it was or when it would be delivered. I then asked him if it was a Jasper transmission like he verbally quoted me and he said no, it was some other brand he couldnt remember and it was being shipped from New Hampshire or New Jersey or something. I told him I had a hard time believing it takes two weeks for a truck to get here from New Jersey and he told me that he didnt need my business and I could come pick up my truck today if I wanted.So thats exactly what I did. When I showed up, they couldnt find my key so they went out to the lot to look in my truck. The door wasnt locked so it appears that they left my truck sitting on their lot for two weeks completely unlocked.Luckily, I had brought a spare key so I just told them to call me if they found my key. 24 hours later, no call so Im leaving this review. Not sure if anyone else has had as bad an experience as I did but if they dont want my business, I sure as hell wont be back.

Dont waste your time scheduling online. Every appointment Ive made has been immediately canceled. Go to Belle Tire instead. Much better system and people

I want to thank randy for helping me out today. I needed my tires rotated and he really came through without even having an appointment. Tires Plus will now be where I go for all my car/tire needs. Highly recommended!

We dropped a vehicle off on Sunday to have 2 tires replaced with ones we had bought for 200$. 3 full days later they finally have the vehicle finished after forgetting multiple times to get the work done as they had promised with their word from another employee Jason. Now, after paying another 100$ for labor (that shouldnt have been charged) for it actually being completed, we have waited a total 3 days, paid 300$ for the most run-around service you could think to have. On top of that, having your job jeopardized because of lack of transportation and reschedule doctors appointments. The manager in charge Nate was the only one who has tried correcting this problem, and we were appreciative. So thank you Nate for taking care of the situation after all the trouble.

Excellent customer service

Did a great job. Made an appointment,was in and out in no time.

Ive been a customer here for a long time. Great, friendly, knowledgeable staff always.Edit: Not my car in the photo, just one of many cool and historic cars Ive seen getting serviced at this location.

They always take care of whatever I need.

Let me start by saying I never leave a negative review, but I want people to be aware of what they are doing without notifying customers. I went in with my 2014 Ford Explorer to get an oil change. There is a metal guard under the engine that you have to remove to change the oil. Apparently when they went to put the guard back on they couldnt figure out how to twist the screws to get the guard to hold. So they zip tied the back of the guard and the front of the guard was falling down and un-screwed. Literally the entire 4 ft metal guard was being held on by one zip tie. No one informed me and I only noticed as I was about 50 ft from my vehicle and could see the piece hanging down. I have been a Tires Plus customer for over 10 years but I wont be going back.

So let me tell start off by saying, I had a simple tune up and I told them that (check engine light-cylinder 6 misfire). The Tires Plus on 38th and Lafayette Rd told me they dont have the qualified tech to do engine type work but Noblesville location did. I appreciated that. Took my daughters new car purchase to that location. Told the manager I was recommended and the work that was needed. After 24 hours, was told come not find the source of the check engine light and would not be charged. Picked up the vehicle up the next morning and vehicle was in worst condition that i gave it to them. My daughters car ran rough, would not accelerant pass 40 mph and started to smoke. She was in tears Mom what did they do to my car. Not to mention they left the sky roof open all night outside for possible theft. Called Tires Plus advised of the situation and asked them what did they do and told them this was a simple tune up. I was told that all they did was hook it up to a computerized machine and ran through a series of test and they did nothing and maybe that this a problem that will get worst. Get worst sitting!!??? They offer no help or assistance with the current situation of the vehicle. We took the vehicle to the actual dealership...who guess what said the same thing I told Tires Plus in Noblesville on Mercantile Blvd...Spark Plugs Coils and Wires....So not only do you not have qualified techs....your rude...didnt offer any assistance to my daughter and I...now you lost business...closing my account...this post is out there...I network...I have a big mouth and people listen :)

Staff has always been great, helpful, and professional. Quick to get me in and get me taken care of. Their pricing is extreme. Labor charges are high. I needed to replace my thermostat and is housing unit. When looking up parts online, one could get them for $100, my bill today was $600. $100 of that involved flushing and replacing coolant, which $65 of that was a labor charge. If this was needed to replace my thermostat, why is that not part of the labor for replacing my thermostat? They told me the inspection was $10 (which was listed as a courtesy check) but there was an additional $21.99 added for “vehicle inspection”, so why not tell people it’s $30? Seems sneaky. Unfortunately when paying, you have to electronically sign that you verbally consented to anything that changed-this is happening while your card is already inserted in their credit card terminal and you don’t receive an itemized statement until your payment has processed.

I always have a good experience at this store. They always get me in and out as quick as they can and take care of my needs. Great place.

They have worked on simpler and more complicated repairs on both a Taurus 2009 and Silverado truck 2002. They are always A#1 to provide service as quickly as possible. Their rates are fair and they keep you informed about routine maintenance suggestions to prevent larger repairs later. I highly recommend this shop.

Ive always gotten good service from these folks. Today somehow the company that finances the credit card accidentally took me off of being authorized to use the card. I was pretty upset as my name was even on the card. I got it worked out but at one point they were even going to comp me the oil change. How can you ask for better folks?

I cannot express how great of a group they have here at this branch. We take most of our business here because theyre honest, hard working, and skilled at what they do! We will continue the partnership indefinitely!

I took my car to change four tires and have alignment done on it. At first, they were going to charge me $1050, but they reduced it to $774 to compete with another tire store who offered me a low price. Two hours later, they called me saying that they couldn’t do alignment on the left driver side unless I change the strut and recommended me to change both front struts which would cost around $900. I bought my Honda Civic Si brand new four years ago, it has only 42,000 miles on it. There is no way the strut gone bad already. So, I took it to Honda dealer, they said the strut is fine, nothing wrong with it, the vehicle just needs an alignment. Later, I took to tire barn, they also said the strut is fine and the vehicle needs only alignment. After that was done, there is no vibration or pulling left. I called corporate and told them about my situation. A day later I was refunded for what I spent at Honda dealer and tire barn. They are dishonest and want to scam you, I hope you won’t go to them after reading this.

Im never going back to tires plus. seriously, this place needs to get shut down, or sued. Had a flat tire one day, and had to drive it down there with a flat. already knew the tire was toast. As soon as I got there, the mean lady started saying the wrong one was flat. ( the flat tire was torn to shreds). I told her the other tire was tire one that needed fixed. She pretended to be oblivious to that.I give her my car and go to work across the street. I get a call 10 minutes later. all four tires need changed, and by the way, your tie rods are shot. I knew she was lying when she said that, because I had just gotten one replaced not but a month ago. excellent tread and everything .I asked her what a tie rod was just to see her reaction. she didnt even know. so she puts me on hold and goes to ask her mechanic. she comes back and tells me what it was and that the outer ones needed changed. and then after that, they would need to do an alignment.I tell them just to put on the new tire because I didnt have much time to pay for every which service. she argues with me, and wouldnt take no for an answer. finally they put the new tire on.I took it to my buddy whos a mechanic, and he tells me that my tie rods are fine. I did need an alignment and a balancing only because I had new and old tires together. they were trying to milk me for every service they could get.

Very good service!!

Had allot more good experiences than bad experiences at Tires plus. They are extremely good about getting your car in and fixed in a timely manner. Employees are friendly.

God awful. I was a mechanic for three years... I never take any car of mine to a shop. Brother has a 2008 trailblazer with 260k miles. I put a 2 inch leveling kit on it. In the process I replaced upper and Lower ball joints, struts and shocks. Took it here to get aligned... they called me and said that the shocks on the vehicle were original parts and that they have never been replaced. They wanted to replace all shocks and struts. I just replaced those literally less than 4 days before bringing it to them. They didn’t even check, they just assumed. Tried quoting me a price of like $1400 for something I had just done four days before. Do not take your car here. They are absolute garbage. Not to mention, now the steering wheel is very far to the left while driving straight. You are literally the reason mechanics have such a bad reputation.

Based on my experience, I recommend them. Talk to Denver, he is very clear and a good guy. I have taken them my car for oil changes, had them do my brake pads and rotors, they have been pretty solid and upfront with my car and my girlfriends car. I havent had a bad experience. Cars are expensive, hard to find a place that is solid. I usually drop my car off and go work out at LA fitness and its done when Im done.

Great service, Noblesville store. Always take care of car tires. Good pricing.

I have taken multiple vehicles here over the years and have heard some friends do also with good experiences. I have always received good service and what seemed like fair treatment. As with any auto repair place, I believe you have to be careful not to give a blank check to do every feasible repair. Last time I was there, they did find a lot of problems that they documented for free when I bought my tires.I like that these guys have some good deals on tires and can do a range of other repairs.

They do good work and are very honest. Staff is awesome

Theyve had my familys business for a while. Any time they find additional work besides what we are aware of they call and do a good job of explaining their recommendation. They only push you do have certain repairs done if they can be a serious issue down the road. Overall solid folks.

Second time Ive used them. Once for tires and they were the best deal around, trust me I shopped all of the tire places. Second time I had them change my shocks and struts and again the best price I could find, along with 6 months no interest. Will continue to keep coming back with prices and great service.

Very fast and accommodating as I returned with a non-functional wiper blade that they had replaced. Upgraded to one that fit properly this time. Only 4 stars because the whole thing could have been avoided by testing the wiper blades when they installed them.

Long story short - they are friendly, but the service is hit or miss.My boyfriend took in my car to have the rear brakes done, and they did a fantastic job at a relatively low cost. Even sent my boyfriend home with a $25 rebate so we could save some more money.I went alone for an oil change a month or two later, and asked for them to do an inspection on the car while they had it. I came out with a $2,300 estimate which included ALL NEW struts because they were leaking... and cabin air filters... And they made it out like the struts needed to be done relatively fast or else it would cause more problems.I had my suspicions about the struts, and even the costs for parts and labor... So I looked up how much it would cost for me to buy the exact parts myself, and their markup is insane. I mean, I understand its a business, but it seemed a little crazy.To make a long story short, I spent $18 (after tax) at Auto Zone and replaced the cabin air filters in the parking lot in under 5 minutes. Then I took my car to Honda and they told me my struts are absolutely fine. Soooo... I wont be going back to Tires Plus.

Ive been going to this Tires Plus for about 6 or 7 years now Randy Denver the whole crew theyre awesome. I dont always hear what I want to hear but they tell me what I need to know. Plus nobody love spending money on car repairs but when you do you want to make sure that its done right and that the people are at least Pleasant so definitely enjoy going here even though now I live in Fortville Ill still make the drive.

People are pleasant, however they took care of cars that customers brought in after me where I had an appointment and worked on them. Out of 4 people that were after me I was the last one out.

Ive gone to them several times thinking that they were trustworthy even though theyre a little pricy. This last time, however, they recommended $800 worth of work that wasnt needed on my car.I would recommend getting a second opinion on anything bigger than an oil change.

They always take the best care of me ! I dont go anywhere else!

Have been using Tires Plus for years. Brought my Toyota Avalon in recently to have the oil change tires rotated and the serpentine belt changed. Everything was done in a timely manner with A+ service from both Denver and Randy.

A BIG THANK-YOU to the team at Tires Plus in Noblesville, Indiana. Last week I had travelled to Noblesville from Toronto, Canada for a baseball tournament.I was about 8.5 hours from home when my transmission coolant line broke spilling a large amount of transmission fluid. My truck was no longer drive-able and had to be towed. I had called 6 repair shops Friday afternoon including the local FORD dealership. All were reluctant to have a look at my vehicle or were closed on the next day (Saturday). All of those repair shops failed to recognize a customer service opportunity!The local FORD dealership apparently only does oil changes and small repairs on Saturday and never stepped up to help me get back home.By 8:30am the next morning, Tires Plushad ordered my part, and had me back on the road by 3:00pm. I drove home safely on Sunday night without any issues. The truck was properly repaired at a very reasonable price. Thank-you to the team at Tires Plus Noblesville for taking care of me and my family.Keep Smiling!

Lady at the counter was very friendly and helpful. Tire prices are higher than close competitors. Wait times are long, which is somewhat expected of automotive places but the bad part was they dont really communicate the wait times well.

Manager and staff are always friendly and helpful. This is where I go for all my auto repairs.

Im not sure why everyone has given this place such low ratings... They have AWAYS been good to me. My Van is old and it keeps running great. Maybe everyone should not be in such a hurry all the time.. I tell all of my clients to go get their cars fixed here and they always come and tell me thank you for letting me know about Tires Plus...So I give these guys a 5 star...

Drive in and repairing quickly. Replaced parts as needed after proper diagnostic procedures were taken.

Thanks for airing up my tire

I made an appointment for Saturday morning but dropped my car off for new tires on Friday evening. While having dinner next door, my phone rang and they said they had my car finished! When I went to pick up my car, the total for the new tires was a lot less than I had expected! When talking to the people behind the counter, they treated me with respect and kindness. I am more than pleased with the service, professionalism and quality products I received from this store. I will be a repeat customer!

Only giving 1 star because you have to include the review.In September, 2013, I took my vehicle to this location for an oil change. They changed the oil and I was on the road in a half an hour or so. Unfortunately, one week later the oil light started coming on sporadically. The following week, it was still an issue, so I took it back to them to look at. The mechanic looked at it and told me it wasnt anything they did to take it back to the dealership. The car had less than 8000 miles at that time! The employee there told me it was either electronic or an oil pressure issue. I took it to the dealership yesterday and was told the following in WRITING.The oil change place OVER FILLED the oil and the dealership had to do a NEW OIL CHANGE and clean the OIL CONNECTOR which was covered with oil due to the fact Tires Plus over filled the oil. It is written all over the place, DO NOT overfill the OIL. I am no mechanic, but back when I changed my own oil, I NEVER over filled it. Now, I cant get any one from Tires Plus to call me back. I do have the statement in writing from the dealership and just want a refund.I will never go back and will make sure I relay my experience here to everyone I know.

Jerry was very helpful and they were able to handle multiple vehicles of mine on the same day in a very timely manner.

Tried charging my little sister $1500 for brakes and rotors. I did it myself for under $500. Highly recommend going to real professionals that wont take advantage of you.

Weve used them twice. Both visits were great. Will come back to this location to get future work done!

I have used this location several times since moving to the area for oil changes and tire rotations.They usually have some kind of special and get me in and out fast, especially on a weekday. Weekends of course they seem to be slammed.The fellow at the desk is always friendly. My qualm is they always try and up sell me on some other type of service although my car is less than a year old and I know that some of these services are not yet recommended with the mileage I have on my vehicle .First giving a quote on said service and if I dont bite offering me a better deal. I feel like the great price on the oil change is just to get you through the door to sell you something else. I guess I could say if you have coupon and need your oil changed and tires rotated at a fair price than this is your place, as far as any thing else.............

They couldnt change my oil filter...like didnt know how. I drive a Toyota Camry. They will lie about everything. You would do better to YouTube it and diy instead of letting them touch your car.

Took my car in for a rotation and they tried to rip me off for over $2000. I used to work at different tire store chain, so when they called saying they couldnt even work on my vehicle it was a big red flag. I knew the condition of my tires, but confirmed they werent in the dire condition these people claimed before going back into the store and speaking with an employee. This girl whos probably never gotten her hands dirty in the back proceeded to go through a laundry list of services I didnt need including brand new tires. I didnt bother telling her I was aware they were selling snake oil, as Im sure it wouldnt prevent them from doing this to other customers in the future. Shame on this business. Steer clear.

Great service! Thorough with what I believe are the best prices and work around!

Just like any other Tires Plus. This one is close to home and we like the people.

Avoid. Had work done here, shortly after a new problem started, went back & they repaired it, shortly after that another new problem... oddly neither problem was covered under warranty from 1st visit.Coincidence? I Think Not.Never trust a place that blocks your view of the repair area.

Had a nail in center tread of my tire. They told me it couldn’t be repaired b/c the nail was long and went in at an angle. Then they said my vehicle is AWD so they couldn’t just replace the 1 tire and I would have to buy a set of 4. Quoted me $1,020. The car is a 2018 with 20,000 miles on it. So I obviously left frustrated and drove to Firestone on 10th St in Noblesville. I didn’t tell them anything other than I had a nail and needed my tire patched. 25 mins later my car is ready and I paid $29 for a patch. The nail was an inch long and they said it was a routine repair. Beware of Tires Plus on 37 in Noblesvile!

I showed up at 3pm on a Sunday with a sticking caliper. They will were able to replace both calipers and get me back on the road by 5 p.m. They are awesome.It was pricey but they delivered excellent customer service . Quality repairs were made quickly.

Great service and really works hard to give you quality work and a quick turnaround! Great to work with!

Tires Plus in Noblesville is absolutely the best place in Hamilton county for all your automotive repair needs. Use them they are honest and good at what they do!

Ever since my 1st visit I havent been elsewhere, the staff is always helpful and has my vehicles best interest in need and the timing of getting any issue done has been extremely reasonable

Used to be a good shop. They dont push to get things completed waited 3.5 hours for oil change. I wont be back.

Steer clear of this place. Took my car here and they quoted 555 to fix and blew the engine. Incompetant owner. Pics of engine before we took it there. We are currently filing a lawsuit

Put air in our tires, no charge. Also low cost oil changes.

Had a vibration from a front wheel and had them look because I had bought the tires at another location(didnt tell them that) They came and said I needed shocks, struts, an alignment and that my tires were showing signs of cupping(only 6 months old) I informed them of my recent service at another Tires Plus and told them I would hash it out when I got home. I just needed to know the car was safe to drive back to Florida. They said it was fine and got me out 4 hours after my scheduled appointment. When I got home, I took the wheel off and the half shaft was clearly going bad and even had a torn boot. Any tech worth a damn should have identified a bad half shaft and how bad an idea it was to drive 1000 miles at high speed on it. Also, upon inspection, my shocks and struts are just fine. They were just trying to scam me. Tires Plus has permanently lost my business. Run away from this place.

This place used to have pretty good customer service. Not anymore.

Good service at reasonable prices

Staff is always very professional, competitive rates and usually good wait times. Been going to them for years!

The place is always clean. The cleaning staff does a great job.

The staff here is very efficient and helpful with getting work done quickly and communicating any issues they find.Thank you

Great Service!

Horrible experience having these guys patch a tire

My grandmothers car has been towed to this location three times with the same complaint. After three years of telling them the original problem was not fixed, and after charging my grandmother over $5,000 in repairs, I was told by a tow truck driver within five minutes of looking at it that she simply had a bad bearing that was causing her tires to lock up. Either they are completely incompetent, or taking people for a ride. I do not recommend taking your car here.

Great service from friendly people

I recently bought a new vehicle and took it here for a diagnostic of a coolant leak. The mechanic came up to the front and told me that nothing came up on the diagnostic machine so I shouldnt worry. 2 minutes later the mechanic comes to the window behind the front counter and claimed that it just randomly said that I need a new water pump because the coolant allegedly was leaking from the pump. I laughed when they said it would cost over 1600.00 including random repairs that had nothing to do with the problem or a water pump for that matter.I was waiting for hours and heard the front desk associate try to sell multiple people a new water pump. So I would highly recommend listening to them talk to other customers to see if they are trying to up sell others on the same services to meet their quota fot the month. Not to memtion when I turned down their outrageous alleged services that needed done ASAP the front desk associate lost all interpersonal skills and became rude. I took the car to a local mechanic and it turns out that my coolant leak was definately not related to my water pump at all.I will take a small bill of $54.00 from a honest local mechanic any day of the week. Tires plus has officially lost my business for being rude, dishonest, and for them assuming that I would simply let them take advantage of me and my vehicle. ✌

It took 3 hours for these crooks to change the rims on my car, after they said it would be an hour or so. I asked them after 2 hours why my car had the tires and rims off but was not done. The assistant mgr said that it takes time to switch out rims. This idiot had no idea I grew up in a service station way back and I had a used car business for 5 years. Perfect example of salesperson talking to a customer like their stupid. These are the kind of people that will take advantage of anyone who walks thru the door. Beware, these are the kind of people who would take your grandmothers last penny and not think twice about it. Go somewhere else or get taken for a ride. I left a message with the general manager, am looking forward to his call!

Great service, quality work, no up sell

Told me I needed to replace my radiator in my truck. I held off and got a 2nd opinion from the dealership they said nothing g at all is wrong with the radiator. 6 months later radiator is fine and today again had a 3rd Auto svx center give me their opinion. They told me there were no leaks and it was working properly. 2nd experience with these guys being dishonest. Wish there was a zero star option.

Great staff, quick service, good prices

I will try to keep this as brief as possible and still get the highlights in.I would like share with everyone that I have discovered there are still a few good, honest Americans out there and I just had the pleasure of dealing with one of them.Randy Murdock is that man. He is the manager of the Tires Plus store in Noblesville, IN. I was referred to Randy by a friend, and now I see why.I took my truck to Tires Plus to get a set of tires, tie rod ends and an alignment. Randy gave me a VERY good deal. On the way home I noticed a vibration from about 54-60 MPH that was not there before so I took it back. They had some other returns and found that their balancer was out of adjustment and had since been repaired. They rebalanced all 4 wheels/tires and said that should take care of it. I drove the truck about 2 miles and took it back again. The problem was still there. They went through all 4 tires again and told me that it looked like one of my wheels was bent. With the tire spinning it looked like there was about ½ of runout.I took the truck to Mr. Wheel in Fortville, IN. They checked the wheels and told me they were not bent. I go back to Randy, he asked me to give him a couple of days to get another set of tires in so he could change any or all that might be causing the problem (these tires are not a stock item for him). I took the truck back to him a couple of days later and left it. He changed, mixed, and matched the most “perfect” of the 8 tires and did a “Force Balance” on the tires this time. The vibration was still there. Next step, check the drive train. By the way, I forgot to mention they went next door and rented a 2016 Dodge Ram, brought it over to the shop, took the wheels and tires off of it and put them on my truck. Took a test drive and the vibration was still there.They dropped the drive shaft and found a stiff/bad U-joint. Replaced the U-joint and sent the drive shaft to be balanced. Put it all back together and the vibration was still there. They found the intermediate and short shaft on the right side of the front differential had excessive play in it. So thinking that might be the problem they drained the fluid to look at what would be needed to repair and the fluid had a lot of metal content so Randy said, “All things considered a remanufactured front differential might be the way to go.” They went ahead and dropped the differential out of the truck. Out of curiosity Randy decided to drive it (4WD doesn’t need the front diff to be drivable). The vibration was still there and the pieces in question werent even on the truck. They dropped that idea, changed the bearings and fluid and put it back together. Drove it and the vibration was still there (naturally).Next they went to the rear differential and opened it up. Normal wear and tear on the bearings but replaced them anyway. Flushed everything, refilled with new fluid and test drove. Vibration still there.Flushed the transmission and then dropped the pan, replaced the filter and topped off the fluid. At the same time they drained, flushed and refilled the transfer case. In other words they have now serviced every component in the drive train. The vibration is still there.Randy called me and said, “I’m at a loss. I don’t know what else to do. I guess you can come and get your truck.” Well, I wasn’t too upset because I felt that he had went above and beyond normal expectations trying to fix the problem so I went back yesterday evening to pick it up. They were very apologetic about having the truck for 3 days and not being about to get rid of the vibration. Naturally I ask what my total was and I was told, “You brought your truck to me to fix a problem. I tried everything I knew to try and I couldn’t fix it. It’s not fixed so, YOU DON’T OWE US ANYTHING! They had done well over $1,000 worth of work including parts and labor, but still refused to take my money.How often do you hear of anything like that now days?THANK YOU RANDY! You and your team prove there IS still good in people.

THE MANAGER ROLLED HER EYES AT ME!!My kids and husband and I waited 90 minutes past our appointment time just for them to tell us they dont have brake light covers in stock and to come back in a week when they get the part ordered. Even tho I asked if they had the part before I made the appointment. When I said no thanks weve waited long enough. I just need my keys back, the manager rolled her eyes at me and had us wait until she finished with another customer before she even went to the back to ask someone to bring the car around. Rude, lack of respect for the customers, unprofessional...

Even though my family lives in Noblesville, we always went to the Castleton location of Tires Plus because of the manager. He treated us fairly on any service or issue we had. That manager left and the location suffered from it so we felt there was no sense in going that far with a location in Noblesville. After three visits to this location, I would advise you to go elsewhere for you automotive service needs. The General Manager there is only worried with meeting monthly bonus quotas and it shows in his staff. Always pushing for other services you did not request, constantly trying to get you to buy a service you already have with them such as lifetime alignment, and they tend find issues with your vehicle even when it is only a year old.On the exterior, the staff seems friendly enough but after you tell them no thank you on services, their shine shuts off and they treat you as though you are third class on the Titantic as it is sinking.

They got me in this am for seal leaks, honest as to what needs fixed in priority. So repairs are getting done now.

Always delt with Tires Plus when it came to my familys autos.

They dont mess with you, gives it to you straight. but a bit pricey.

Excellent service and Sunday hours!

Been coming here for a long time now. They always treat me right. If it aint right, they make it right.

They tried to charge me $500 for brakes. Got it done for $350 elsewhere

I went there after getting a flat tire. They told me that it could not be repaired and I had to buy a new tire Cheapest tire they had was $207. I took my tire and went to discount tire where they repaired my tire and did not charge me. Never going to Tires plus they try to take advantage and are dishonest.

Great service.

Great quick service!

Very friendly... no high pressure to upsell you

Great service

Too expensive, but it is full service!

Tires Plus has always had my car done on time and has beat competitors prices.

Fair priced,fast.

This place is the best

Run as soon as possible