I bought a 2003 Lincoln Town Car from this dealership in 2021. From the initial inquiry to the keys being handed over took only 2 - 3 days. Sam and Zach worked even when the dealership was closed to get me the documentation that I needed. I was more than excited to purchase a “new to me” car! I flew in from Texas and was well taken care of. The staff was professional and friendly. Overall great experience. I love my car 🙌🏽

Crazy times and low inventory. Terry Lee got me in a good car fast, without hidden fees or overcharging. I’ve been looking for a new car for awhile and have dealt with a lot of shady dealers adding surcharges and fees that make no sense. Sam and Zach in finance took care of me super fast and were both straight forward and great!

Recently purchased a vehicle from Terry Lee Hyundai. Wonderful car buying experience! Lucas is extremely knowledgeable, helpful, patient, and kind. Glad he was our consultant through the entire process. Zak, the Finance Manager, is also very knowledgeable, thorough, helpful, and kind. Best experience purchasing a car weve ever had! Highly recommend! We will be purchasing our next vehicle from Terry Lee Hyundai, Lucas, and Zak again! Thank you guys! We appreciate it!

We had our Sonata in for service. Ryan and Jason kept us informed of progress and only made repairs that were necessary. Felt that we were treated honestly and fairly.

I brought my Tucson here shortly after purchasing it at another dealer. I worked with Dan Zettel and honestly hes the reason for all 5 stars. Dan treated me very well and with patience and kindness through the difficulties with my car. He bent over backwards to make sure that not only both my car and I were taken care of. He truly advocated for me no matter how busy the service center was and always had good intentions. Dan needs both a promotion and a raise and it will be because of him that I return.

This was the best car buying experience we’ve ever had! Jennifer Hicks and the staff were all very kind, honest, and treated us with respect. No pushy sales tactics or anything like that. No MSRP markups. In addition, we are obsessed with our new Palisade! It’s worth every penny. Our family loves it!

I bought a mini coupe earlier this week and I can say it was a very easy and chill process. As this is my fifth car purchase I am a seasoned car buyer and this was one of the best places to deal with. My husband and I were treated very well where as the dealer we went to prior ignored us because of our age we think. My sales person was Rob O’Brien and he was very pleasant to work with throughout the whole experience, we test drove two other cars they had as well both without a sales person with us. All throughout the buying process we were kept informed and they made sure we knew everything about the “deal” like our terms and payments and what not, very plain and simple and with no hidden fees. They actually made a small clerical mistake on my paperwork when they sent it to the bank to get me financed and they could have just fixed it and sent it again without ever telling me but they made sure to tell me what happened and how they were going to resend it and got the problem fixed and didn’t try and hide it all, overall a very good and honest experience definitely will be buying my husbands car here as well. Thanks guys!

I been getting my vehicle serviced here for the last 2 years. Everyones super friendly and the waiting area has huge windows looking out at the service bays. Not like some other places where they keep your vehicle hidden from your view. Never trust places like that.Their service is superb and I recommend them 100%.

All I want to say is that I WILL NEVER TAKE MY CAR TO ANYONE ELSE BUT TERRY LEE. They have assisted me with my car for the past three months and have been nothing but professional. They weee determined to find out where the noise was coming from in my car. They kept me informed. They were diligent and determined. I appreciate all of them. You can work with anyone of them because they all are 100%. Marcus, Ryan, Jason, Joe, Sylvia they are amazing. I wish I could talk to Terry Lee himself to let him know who he have working at his establishment. Go see them. I have to drive 45 minutes to see them but it is well worth it. Go see them in Noblesville. I don’t care what type of vehicle it is, let them square you away.#Rockstars#MyHeroes#Lifer#SatisfiedCustomer

After spending weeks looking for a car we finally drove to Terry Lee Hyundai. Their staff was wonderful and made the buying experience enjoyable not stressful. They were putting pressure on us didnt try to sell us something that we didnt want. Their warranty is top notch. I will always go to Terry Lee Hyundai 1st. I would recommend this dealership to anyone.

Syliva is a top notch service advisor. Imagine a service person with sales skills (in a good way from the customer perspective). Rarely do you find this in service departments.

Was pleased with overall experience. Salesperson Sam was fantastic as he understood I knew what I wanted and didnt try to upsell or deviate from process. Quick process, professional, courteous. All things one would expect from good dealership. National pricing promotion was honored. Took delivery of car next day and it was perfectly detailed. Wish all new car buying experiences were this positive.

Jennifer was an exceptional salesperson. She is easy to work with and so knowledgeable. Zach in financing was awesome and Cory in service was, as always, wonderful. I enjoy the dealership in Noblesville and am always happy to use their services.

Service department completely messed up oil change on 2020 Tucson. Complete lack of communication and organization between technicians and manager. I wouldn’t trust these guys with a repair if they can’t get an oil change right. Beware. In the end they were polite and apologized. But I’m still wary.

Jason took very good care of me. He was very nice and respectful.

I went to the dealership in the morning to drive a van. We were a bit off on price. The van needed a timing belt and water pump. So, the dealer was supposed to get with the original owner to verify IF the water pump had been done. We already verified it hadnt been done at the previous dealership.Anyway, they asked for some time to verify with the previous owner; they were going to call me back that day. I never received a call so I called them around 5pm. They hadnt gotten any information but said they would knock $500 off the selling price. I told him we would be on our way. About thirty minutes later the salesman called and said, Sorry, we just sold the van.Bad business...

The service department is Top Notch!! They communicate via text and phone throughout every step. Anyone I have ever delt with there have very polite and accommodating. We couldnt be happier. Thank you

Horrible experience. My vehicle has been burning oil since 50K. I have been in 4 times for an oil consumption test, which means you have to bring your vehicle in every 1000 miles 4 separate times for them to check the level. Generally 30-45 mins+ each visit. This is a very well known problem with this particular vehicle (Tucson) yet instead of doing what a reputable business would do (replace the junk engine), they continue to band aid the situation with consumption tests and a $460 fix that I would be on the hook for? Whats impressive is when you tell them you will never own another Hyundai and the service center representative tells you that it wont hurt his feelings. That is awesome. I mean if I ever wanted someone to represent my business, it would be the guy who says it wont hurt his feelings if I never own another one of his vehicles. Good grief, nice work Terry Lee Hyundai.

Initially went here to look at the 2021 Genesis GV80 3.5T Advanced +. They did not have any in stock, but my husband and I still asked to test drive the 2.5 they did have, just so we could get a feel for the vehicle. This was my first time being in one, so I had a lot of questions. The salesman seemed very disinterested, and almost annoyed at my questions. A lot of the answers he provided to my questions, I found out later, were completely wrong. It got to the point where I became uncomfortable even asking any questions at all. As we were leaving, the manager stated they would be getting a 3.5T Advanced+ in on Thursday, so the salesman took my number and stated he would call me when it came in so we could come back and look at it. Once my husband and I were back in our own car, I told him he’s not going to call. Sure enough, Thursday rolls around and no call from the Salesman. My husband looks on their website and sees that the 3.5T Advanced+ is in fact at the dealership. I go back on Saturday to take a look at it, go in the dealership and the same salesman is the only one in there. He looks at me and doesn’t even speak to me. No acknowledgment at all. I walk back out and wait for another salesman, who is finishing up with another customer. Once he finishes, he immediately walks up and says hello and asks if he can help (much like a salesman should). I explain what has happened, and he grabs the keys and shows me the car. He cleared up all of the previous things that I was told incorrectly, and was just great all around. I very much feel like the first salesman thought either I wasn’t serious about buying, or he figured I couldn’t afford it. Either way, it was disrespectful on so many levels. Because of that, I couldn’t in good faith spend my money there. I’m not going to spend it where it’s not wanted. When I decided to pull the trigger, I went with Ray Skillman in Avon. On Saturday I purchased a 2021 Genesis GV80 3.5T Advanced+ with 49 miles on it. Their customer service was top notch from the beginning from every person who worked there, not just 1 salesman, but everyone. I think maybe some customer service training may benefit Terry Lee Hyundai.

I had a great experience while purchasing my first brand new Sonata SEL Plus. My salesman Zak had an immediate answer for every question. He was very attentive with making me feel comfortable and informed. I think he had my car cleaned twice just to insure i would be satisfied. I took my father along with me and I believe he enjoyed himself as well. Especially when free coffee was mentioned. Thank you to all the staff that worked with me. Ill be passing this on to everyone I meet. I was actually referred there myself by a coworker.

My Fiancé and I love her new Hyundai Elantra. Jonathan was a great help, and they helped us after closing hours to get our deal finished.They went through all of the options and features and made sure we found the right one.Excellent experience throughout, and it also helps they are one of the few dealerships with a decent stock of inventory!Thanks again Jonathan Anson

There is no doubt in my mind this is the best CarLot around... I have bought from Ed martin Nissan in fishers and Penske Honda and this lot takes the cake by a land slide. Great people that take great care of you and do yourself a favor and ask for Scott Abel. Finance manager got me a killer deal on my Veloster and I will definitely be building a relationship with this lot...

We were treated like royalty at Terry Lee! Sam and the entire team were so very helpful. We love our Pallisade and already have had 1 regular service that went great. Highly recommend this dealership and working with Sam to help you get what you want! Hell go over an above for you!!

Service department were very slow. I came in for scheduled appointment and I waited 3 hours with no update. The customer service were very unprofessional and unhelpful.

Bought online a 2014 Volkswagen Eos used from Sam. This is how it should be. Car was better than described, response via email and text/phone was quick, and total transaction time was under 1/2 hour start to finish. Car delivered to Virginia less than a week after purchase.Excellent communication, super nice, honest. Stephanie made the transaction easy once the deal was done.I wish they were closer, but #respect. Buying at a distance always a risk. They made it painless.Thank you.

We drove 90 minutes to purchase our first ever new car from Terry Lee Hyundai. We were made to feel welcome from the moment we walked in the door. Dave was our salesman and he was a dream to work with! We never felt pressured or rushed, even though we arrived at 7:30 pm. The finance experience was a breeze! Steve and Troy were phenomenal! Everyone was so down to earth and easy going. We purchased a 2021 Elantra but treated us like we were buying a Ferrari! They all stayed 2 hours past closing time to finalize the deal. I cant say enough about the experience, we are defiantly customers for life! Thank you all so much!

Bob our salesperson was wonderful. If he was helping other people when we got there someone else would step in until he was available. Sam was so great when we were doing our test drive. Steve always made sure to stop and say Hi when we were there. Great experience.

Great deal compare other dealers, good customer service

Worked with Sylvia in the service department.. She is by far the best person, worker, Ive ever encountered with any dealership Ive been to in Indiana period!! Very professional attentive to your question and needs! This facility is THE BEST PLACE TO GET YOUR CAR SERVICED! THANK YOU SO MUCH FOR THE GREAT EXPERIENCE!!!

I had a really satisfying experience at Terry Lee. Unlike other dealers that only care about money, everyone at Terry Lee cares about customers. I purchased Elantra at really good deal. Due to my weird schedule, I have only been able to communicate with my dealer only via email. David always replied fast and has been patience for two weeks. He really helped me to get my Elantra at amazing deal. Dealers across US need to learn from this place. This is how business should be like!! Car buying experience needs be good like mine. I cant wait to come back for regular maintenance, and I now know where to get my next vehicle.

Car buying process takes way too long. Need to change the process. Waited for over 2 hrs and still not finished.

We worked with Laura and had a really great experience. She was attentive and informative without making me feel pressured. The process was straightforward and fair. Ive had a poor experience at another Hyundai dealership in Indy so I can say with confidence: do yourself a favor and go to Terry Lee!

I dont even know where to begin! I called my bank Monday at 10 a and was approved for a car. Called Terry Lee and picked a car out online. Got a call hours later saying the car was turned into a loaner but I could still purchase if I wanted to. I said ok as long as its not too many miles on it. I never got the car on Monday because they never had the car returned. So here it is Tues. I call to see whats going on. They say it will be back at 4p come in at 5. I drive an hr to get the car and it wasnt there. Im upset at this point! I pick another car out that was a few hundred more and they wouldnt match price even thoughI ve been inconvinced for 2 days now. I drove back home an hr without a car. They also tacked 2 things onto my tab without my authorization. I let them know that I didnt ask for them and they said they automatically come on the car. A dint protection and flashy tail lights. Thats unfair for me to pay for that when I didnt ask for it. I was approved for car on Monday morning. Here it is Wed and I still dont have a car. Bad business and greed!

My sales agent valued all of my concerns. I was able to choose a vehicle that suited me and my price range.

Outstanding, Professional, and Friendly Staff. Great buying experience.We had been researching vehicles for awhile and decided to test drive a Santa Fe. We checked Terry Lee Hyundai web site. They had a good selection and we found two that we liked. This was on a Saturday after the dealership was closed but we sent a message to see if our top choice was still available. We expected an answer the next business day. Very shortly after the message was sent we received an answer that this vehicle had been sold.Shortly after the first message Sam sent a message with information about two similar vehicles we may like. He provided the stock numbers and descriptions. It was a nice weekend so we went out Sunday and looked around the lot at all the Santa Fes. We found one that Sam had suggested and liked it.We sent Sam a message to see about setting up a test drive (again expecting to hear from him the next Business day). Shortly after we sent the message we received a reply saying he would set it up and contact us Monday.On Monday we arrived at the agreed upon time and was greeted at the door and they called Sam. Sam had everything ready and in a few minutes we were on our way for the test drive.We really liked the Vehicle but had another appointment so we set up a time the next day to discuss the deal.We returned on Tuesday and discussed the trade in and payment options etc. . We agreed to the terms of the deal very shortly after that. No high pressure, no you have to talk to my manager etc .etc.. It was all very professional.We agreed to the terms and then talked t0 Stephanie about the payment. We then setup a date for delivery.I returned and everything was prepared. Within a few minutes all the details were finalized. Sam took us out to the vehicle and spent all the time necessary to go over all the features and answer any questions.I have never had the type of Friendly Professional dealings at any dealership before.We really Like our new Santa Fe.Thank you Sam, Stephanie and all the staff at Terry Lee HyundaiJerry Weikel

I tried unsuccessfully to schedule service(flat tire) for my new Genesis GV80 vehicle .As a genesis owner they promote the Valet service . The dealer is supposed to be take online scheduled service and come to you and pick up your vehicle and leave you with a like vehicle while they preform the maintenance. I tried this 2 times unsuccessfully with TLHG. No response no pick up. I called and had to leave a message with service and 24 hours later no call back. Called again this morning and left another message. Im moving on to another dealer. They have along way to go to provide the customer experience as Genesis is trying to enter the luxury vehicle space . Dealers interactions like this doesnt help the cause for the brand.

EZ to schedule, fast efficient

Cory Copenhaver my service adviser performed miracles on a car that I got ripped off on at Andy Mohr. Even though the repairs were problematic and had been misdiagnosed by other dealers, Cory stayed on top of things and turned my car around. Not only did the mechanics do an excellent job on the engine replacement, I was treated with utmost respect by Mr. Copenhaver. I will be giving all my automotive business to Terry Lee from this day forward. Thank you Cory and a big thank you to your shop!

The is the second vehicle I have purchased from this dealership. I am please with the sells department especially Laura for always going that extra mile. I recommend doing business with Terry Lee Hyundai.

Corey in the service department is a great guy. Everytime I have to take a vehicle there ( which is not often). He always seems to help me out. He always listes to everything I say. And is prompt in getting back to me and explaining everything in detail. This and the amazing sales staff is why I will always come back here.

Ive had nothing but great experiences with the team at Terry Lee Hyundai.Laura helped my wife and I find the perfect Sante Fe and take the time to work out a great deal. It was a low pressure process and the best car buying process weve ever had. Looking forward working with her again soon on our next Hyundai.Sylvia helped us with our first service visit. She was super attentive and got everything we talked through fixed the first time in. A significantly better experience than we had at the other local Hyundai dealership.

Easily the best dealership experience I had during my car buying journey. My salesperson, Bob, was extremely professional as well as very knowledgeable and willing to answer any questions. Every other person at Terry Lee that we dealt with was friendly and helpful. Highly recommend taking your car buying business here!

Terry Lee Hyundai had a vehicle I liked after much searching. Drove all the way from Chicago to see it under near blizzard conditions. Then during negotiations weird excuses made as it’s under a recall and can’t be driven off today etc etc. Nevertheless we were negotiating a price and next day the salesperson vanished. I called and asked and he was not available. Two days later calls me saying that car was sold. So all this time I was being played and my valuable time wasted as I am so busy in my COVID units. And drove three hours to see it. Then he had nerve to send me a link to another used car 8k over the car we are were initially looking at. Asked the salesperson if you had another client why could you not let me know and I was told ‘ I forgot’.These are the experiences that make car buying distasteful and this dealer named terry lee has his names smattered on billboards saying call me direct and we will give u tlc.Utter joke of a dealership and PLEASE STAY AWAY FROM THESE UNSCRUPULOUS AND DISHONEST PEOPLE.

Terry Lee Hyundai has excellent quality vehicles and excellent service.

Best car dealership experience hands down! My wife and I worked with Andy Loper which made us feel like part of the family from day one. Presented with a laundry list of needs/wants and a schedule that was challenging all by itself, Andy came through! Thanks Terry Lee Hyundai!!

Only place I get my vehicles now. We have worked with Laura for our last 4 cars and she is awesome! She’s attentive and so knowledgeable about the cars and services. The whole atmosphere in the dealership is comfortable and inviting. Ask for LAURA!!!

I bought a new 2020 Santa Fe from this dealership and traded in my old 2012 Santa Fe. I was trying to get a decent price on my trade in, but my sales rep, the manager and car inspector all talked to me and said my SUV had too much damage and they would take it straight to auction. My SUV had under 100,000 and other than a few dings on the side was in good shape. However, they went through this whole script about how they had to call one of their guys at the auction place and he would take it for no more than $1,800. They just kept hitting home about how my car is basically useless to them and its going straight the auction. Well a few days later my trade in shows up on their website (same VIN) for $9,000 and is on their lot to sell to potential buyers. That doesnt seem like the auction to me? And that sure is some profit since Terry Lee Hyundai bought my SUV for $1,800 and is now selling it on their website for $9,000. Anyways, be careful with the people here as they lie to you about your cars worth and try to jip you. Im sure I will get some bogus response to this review just like every other negative review that was left. I would not recommend buying from Terry Lee Hyundai especially if you have a trade in.

I would give 3.5 stars if that were an option. Not necessarily the friendliest and warmest customer service experience Ive ever had, but at the end of the day, I got what so far seems like a good deal on a good car that was certified and still under warranty. The car I initially wanted turned out to have just been sold. Ok, whatever, that happens. But they had the exact same model (year, trim, color, mileage) for sale at nearly the same price, so not a huge deal. It was certified, but there was a small but fairly deep scratch on the back bumper. Maybe certified doesnt mean perfect, I dont know. It wasnt enough of a big deal to keep me from wanting the car, just a bit of a bummer. I had some circumstances and constraints that made the financing and titling part of the process a bit more cumbersome than usual, which they accommodated but were a bit salty about. But whatever, the important part is that its a good car, and having done quite a bit of looking around online, I know that it was a very good price, so none of the other stuff matters all that much.

I helped my Mom buy a car here last week and we were very happy with our experience. Our salesman, Bob was really helpful in the process. He was very patient with us and answered all our questions. I highly recommend Terry Lee Hyundai!

They are awesome, I am looking to purchase a new car by the end of the year.

Great experience at Terry Lee Hyundai of Noblesville! Sam was fantastic! We never felt pressured at all. Each staff member we worked with along the process was friendly, knowledgable, and kind. We would definitely recommend this dealership!

The salesman (Dave Cibull) was very easy to deal with and made me feel welcome during my purchase.

By far above and beyond any dealership I have ever been to or used before! Sold me the vehicle for the quoted price, let ME CHOOSE my add ons.Everyone I met with from sales to finance to managers was flat out awesome! Over the past 10 years no one has come close to beating my bank on my loan terms, and they not only met my bank but beat by a great amount!They have earned a customer for life and when it’s time for my wife to upgrade or my daughter to get her first car, we know where we are headed!!!Stay away from the 96th street nightmares, and save yourself some time. No one is going to beat Terry Lee! I know because I experienced the 96th street nightmares first!

Cory has been taking car of our two Hyundais at this dealership for years. So, when my 2002 Santa Fe became more trouble to repair than it was worth, we started our search for a “new to me” one at Terry Lee Hyundai.Dylan and Stephanie were great. Dylan was friendly and energetic without being pushy or overbearing. Stephanie made what was the most anxiety producing part of the experience for me (loan paperwork) fun, and not only got us a lower rate than we expected, she also found me a 10 year/100k warranty. We had an amazing experience, and WILL return for our next vehicle.

I am consistently impressed with the fine folks at Terry Lee Hyundai.

One of the worst car experiences ever!! Wanted to purchase/lease a 2021 Kona and was happy with the color, options, and trade-in offer for my vehicle.Problems started with sales person not verifying the vehicle was ready to be driven off the lot. Didn’t run through any checklist(s), didn’t have a full tank of gas as stated on the sticker, all four tires were under inflated by 8-10 psi, and car a very distinct smell that I can only liken to a fish smell.Returned car next day to get fuel capped off and a few days later after realizing tire pressure was low.Apparently, having low air pressure in smaller tires increases the tire’s risk for an “impact bubble”, which one tire had, and had to be replaced. Of, course had the tire not been under inflated when I drove it off the lot, there’s a high likelihood there wouldn’t have been an “impact bubble” since the vehicle was never driven over any potholes.Brought the vehicle back again to have the odor investigated. At least one service associate concurred that an odor was present so the vehicle went under “ozanation” process (don’t ask me about the spelling as that’s how it’s spelled on their receipt). Unfortunately, this didn’t fix the issue and the odor is still quite apparent, unless you’re the store manager or service manager and you purposely choose to ignore the odor.So, if you’re in the market for a new or used car, steer clear of Terry Lee Hyundai in Noblesville. I hate saying that as I’m a true believer in supporting businesses in your city, but these guys are the worst.

I cant speak highly enough of this place. They were fantastic to work with and didnt mind going the extra mile to be as helpful as possible. They stayed open late tonight so I could buy my dream Durango due to me being stuck in traffic for an hour. Jordan was a fantastic guy to deal with, very straightforward, and honest. I really can not stress enough how good they all were. Go check them out!

The service was awesome

I honestly can say this was the best car buying experience I have had in a very long time. Zach LaRose was the best salesperson. Not your typical pushy, annoying salesperson. Very pleasant. If all salespeople were like him, it would make the car buying experience less dreadful.The dealer showroom was clean. The finance manager was pleasant for the brief minute we saw him. I have nothing negative to say. We had been looking for a few weeks and had been to at least 4 dealers locally and all but one other actually sucked. Most didnt have masks on either at the other showrooms.Keep it up Zach!

This dealership is amazing and customer service is beyond what I could have hoped for! I have had many new vehicles in my lifetime and this is by far one of the best.

I had a really great experience here! I am a first time car buyer and got a great deal. Everyone was polite and professional. Big shout out to Andy and the whole finance/management team.

I had a great used car experience here yesterday! Thanks to Sam ho helped with the purchase but everyone was friendly and helpful from the welcome to the finance guy.. We scheduled a time to test drive, Sam confirmed in advance that the car was on the lot and he had it cleaned and pulled around with a confirmation text 3 hours before our scheduled time. I drove it and bought it and was in and out in 2 hours flat. Great experience, thank you!!

I always like the services provided by the dealership. I was quite impressed with the care taken to protect clients and the cleanliness of the waiting area. The staff are very friendly and willing to help. My one con this time was that there was a customer in the waiting room who was watching a show on her phone with no headset and it was loud and disturbing.

Both my saleswoman and finance woman were excellent. Laura in particular did an excellent job explaining everything about the car. Her knowledge of competitive products was impressive. Her follow up after my initial visit was sincere and not insultingly overbearing. The finance person worked hard with my recently and quickly improved credit to get me the 1.9% financing, without which I would have bought a Cadillac XT6..... I get employee pricing and 0% financing on Cadillacs.

Not only did I have a bad experience, their responses to their bad reviews is repulsing. They were overly kind when I was looking at a new vehicle. When I decided that it would be more practical to look at a used vehicle, I felt shut down. They only offered me $500 for my car, while another dealership offered me thousands more. The dealer told me to sign a paper and I had to ask, what am I signing? He said to agree to the pricing and move forward. Glad I asked because I never even said I would move forward. While I was there things seemed fishy, by the time I got home and had a chance to think about what he said to me, i knew I wouldnt buy from them. The first gentleman we worked with was nicer, but the man we ended up with was quite pushy and said some hurtful things. When he offered me $500 for my car he said they just dont hold their value, I mean really, what would you pay for it? Um, sir, I paid 12,000 for it when I bought it. So obviously I valued it more than just $500. There were things said that I didnt really appreciate. If you have to say no offense before saying something, you probably shouldnt say it, just a tip. Also, no need to respond to my review, especially if its going to sound like the other responses and point a finger back at me.

Service was done throughly and quickly while I wait in a very nice area with a good cup of coffee, overlooking the service bays. They even included a car wash at Crew Car Wash!

Ive never purchased a car before and Ive been to many dealerships and felt like I was getting ripped off. Fortunately I spoke with the salesman named Brendon. He felt 100% legit. He was happy to answer all my questions without even a hint of annoyance. Hes a great person to talk to. But he didnt single handedly make my experience better. Another man named Ace also assisted me. He went above and beyond to make sure I got the car I wanted. I wouldnt even speak to anyone else there. Those two are will make sure you have the easiest ride to getting a new car. I 100% believe you can get a car from them with no shady practices attached.

No pressure!!! Laura was the BEST! She listened to exactly what I wanted and never tried to push some thing else on me...even when I walked away three times. The purchase was so easy and everyone was friendly and helpful. I LOVE my new SONATA! Will definately recommend Terry Lee Hyundai to all my friends! 😄

On February 28, 2020 I had the opportunity to receive in my hands the transportation that would help me build my dreams. The features I was looking for were that it had to be 1) reliable and 2) cheap. I was not looking for color or the latest technology, only that it allowed me to study and work. After searching several places without success, I had the opportunity to contactJason Abbott, I can say that he had a lot of patience in understanding what I was looking for and in explaining that I could get a modern car with the same monthly payment that I was looking for.Important fact that I want to share is that he was the first of many salesperson that without knowing if it was going to be approved by the bank or investigating my credit, he based the car selection based on my budget.I appreciate that he did not asked me 10 times if I was sure that my credit score was or like a representative from another place said, that I will not mention, that if my ID was real because it said I was 30 years old and it didnt seem like it. So Jason Abbott was not only patience, but also respectful. Yes, my experience was exhausting, and I hope you now understand my mindset and why Jason Abbott took a lot of patience. Perhaps reading this could sounds unusual, but this was my unforgettable day, a day full of tension, stress, frustration and inexplicable joy. Even today I look at the car and I cant believe I have in my possession a 2016 Elantra (certified) with backup camera.I am extremely grateful to Jason Abbott and the Hyundai staff for making me feel like I have invested in an excellent car.

My latest service department experience left me disappointed. I hope it doesnt happen like that again. Being busy is no excuse.

Fair prices, easy to work with, straightforward, and honest. I had a great experience with Andy, and I would highly recommend checking out Terry Lee Hyundai for your next car.

Folks at Terry Lee Hyundai have always been very helpful and friendly. I have purchased 2 SUVs from them and always have them do my service.

This is the 2nd vehicle I have purchased from Terry Lee. Every one I came in contact with has been soo very friendly and professional. I would definitely recommend this dealership to anyone who asks me.

One of the best car buying experiences Ive ever had. I would highly recommend Terry Lee Hyundai to anyone looking for a reliable car with excellent customer service!

Great experience and professional team.

Great and friend staff! Love my Palisade!

David was very professional. Instructions were clear and to the point. Home delivery was an additional bonus. The Kona was even better than we had anticipated. All in all we were very impressed.

I contacted Terry Lee Hyundai about possibly purchasing my car after receiving an email that they were in need of used cars. After speaking with the salesperson, I was given a price subject to inspection. When I went to the dealership for inspection, I immediately felt pressured after telling them I had already ordered a vehicle from another dealership. The salesperson commented that they are basically the same thing. But thats not what bothered me. After having my vehicle inspected by three men, I was approached by the used car manager, Joe, who told me he was no longer interested in purchasing my vehicle because he had a sneaking suspicion that it had been in deep water. Not only was this an insult considering that I have always well maintained my car, but the fact that he would suggest that I had lied to them was very unprofessional. Even if this is what he suspected, I would never expect a business to treat their customer this way. I would not recommend Terry Lee Hyundai to anyone that expects professionalism. This was not my first negative interaction with them. Months earlier, I had spoken to another salesperson whom Id had contact with several times regarding a new vehicle. This gentleman was supposed to see what could be done on a lease and get back with me. I never heard back from him. Thank you, Terry Lee, for pushing me to a Kia dealership! I am anxiously awaiting my new Telluride.

I use Terry Lee for good service on my Hyundai vehicle. I trust them to do what needs to be done, and nothing more. They provide a service to shuttle you home while the vehicle is being repaired. The driver for my ride was a pleasant young woman who was very professional.

Definitely recommend!! Taylor was our salesman and was so awesome through the whole thing! Greg and Troy were awesome to! None of them were pushy, we didnt feel pressured into buying and they were honest. They answered all of our questions and didnt rush anything at all. Even stayed open a couple hours over to make sure we got the vehicle we were wanting!! Definitely took their time to make sure we were completely happy!!

Honestly the best experience I have ever had buying a car. Ive bought a number of them over the years and used to be in the business. Our salesperson, Sam, was extraordinarily courteous. Did exactly what he said, followed up and followed through, and treated us with tremendous respect at every step in the process. Ace, the Used Car Sales Director, was direct and definitely went the extra mile. It means a lot when I say, there were no surprises. And Stephanie, the Business Manager, handled her role with just as much professionalism and courtesy as everyone else in the dealership. We had called to inquire about a specific car we found online. Once we arrived at the dealership, it was literally an hour and a half from start to finish. We are happy customers! Thank you everyone!

The service department staff is very helpful and friendly. I took my Elantra in to have some recalls serviced and towards the end of service they texted me asking if I’d like to have some other recommended services completed, which I couldn’t swing financially at the moment - one of the services was for my airbag light that I knew needed fixed but it wasn’t a recall so I assumed I would come out of pocket for it (almost a $400 fix). However, Cory explained to me that Hyundai had extended their airbag warranty and it could be fixed for free. I couldn’t be more grateful for them moving forward on fixing the airbag and the company’s warranty extension. They also offered to give me a ride home since it would take a little longer to fix the airbag and the woman who took me home, Sylvia, was really nice and a safe driver! Thank you all again - you guys saved me lots of stressing about it and nearly $400 on an airbag!

Good dealership but long wait times for service.

Highly recommend! Everyone was fantastic to work with and extremely personable. Best car buying experience yet!

Best service any car dealership can provide! Always friendly, always comfortable when you need to wait, and GREAT service.

I just leased a 2020 veloster R spec and what can I say... first, the car drives amazing. The service was excellent. They really take good care of their costumers and they are willing to help you find your dream car for a really good price.

It was a great experience working with the team at Terry Lee! They worked really hard and met all of my needs to get me in the vehicle that I wanted. Go meet with Nick Buckel and you won’t be disappointed on your drive home!

I just moved here from Florida and my trunk latch broke so it wouldnt close. The service department was amazing and able to fix the problem within a couple of hours and everything was covered under my warranty!

Went and had the oil changed and a tire rotation done on my Girlfriends 2017 Hyundai Elantra. Not only were the tires not rotated the correct way and yes I did watch. But I had a suspicion that something was not correct with the oil filter. Sure enough drove across the street to advance auto and looked for myself and the oil filter had oil all over it. When they filled the windshield washer fluid it was spilled all over the engine and the under body shield. Absolutely will never take any of cars there ever again. Poor professionalism and workmanship. They said they checked the tread depth which was never done because the numbers on the inspection sheet were not even close to being correct and did i mention I watched the whole thing and yes it was mentioned to the service rep before I left and I was told that they checked the tread depth. Never again.

I had an amazing experience buying a new car yesterday. My sales associate, Laura, was top notch and got me the car I wanted at the right price. The team at this dealership is top notch, and made buying a new car easy. I would recommend them to anyone looking for a new car.

Very good experience today shopping for a new car. Would definitely recommend. Thumbs up to an Awesome salesman Taylor!

Lovely establishment.

Purchased a 2020 Palisade after having Kia of Carmel lose my new car order twice. Worked with Bob Obrian and had an excellent experience. Very thorough, knowledgeable, low pressure and professional. He actually made the car purchasing experience a pleasure. The other staff at Terry Lee went out of their way to meet and greet us. Would definitely recommend this dealership.

Scott A. was fantastic. I visited several car dealerships on 37 and Terry Lee dealership delivered. It was great to support the city I live in. I’ve heard about TLC and Scott included that too. It was a great car shopping experience.

Purchased a truck here and the finance department(Stephanie) lied to me to sell me some 300 dollar insurance for lost or stolen key fobs. They told me that replacing mine would be 500 or 600 dollars. So I didnt really have time to research it so I bought it assuming they were being honest. Well turns out my key fob is 20 bucks to replace on Amazon. I do actually need the key fob replaced now and I called their office three times to try and use the service just because I feel like I should on principal. They dont return phone calls everyone there acts like speaking to you on the phone is a giant inconvenience and then when they did call me back they claimed they already emailed me the information. No emails from them. This dealership is full of crooks. Do not do business with them.

Was very pleased with Terry Lee Hyundai on buying a used vehicle from them. Had a great experience with Jon Anson and Joey Eppink helping me along the way on the process. They both were very professional and knowledgeable and was very happy having them.

Love it. They gave me a fantastic deal on a car which I love. Will go back for my next vehicle. They have good personality. And they work really hard to get you a vehicle that you want.

Everyone was kind and supportive. We waited about an hour but not boring because of the free wife. Also, the coffee and refreshments made us happy. Thank you for your valuable services.

I recently started to have issues with a car I was driving for years and I was trying to figure out if I should fix the problems and hope for more time or go ahead and replace it. I did some research online and found some used vehicles that looked promising. I went in just waning to see if the vehicles I looked at would be a good fit. I met with Lucas after inquiring about the models I saw online. I just have to say I was very impressed by the information given and the no-pressure atmosphere that I was able to make a purchase that day feeling fully confident that I made the right decision. Thank you to Lucas and the team at Terry Lee!! I love my new car!

Best price in the area for what were were looking for, employees were friendly, no high pressure sales, did most of the work online... easy process.Returned and purchased a second vehicle from Terry Lee... another great experience.