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All Pro Transmission & Auto Care
5465 Buford Hwy, Norcross, GA 30071, United States
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All Pro Transmission & Auto Care
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Mi
Review №1

The new ownership is doing a great job! Brought my car in for a variety of things known and unknown. They made sure to discuss all my options with me and didn’t push anything unnecessary. Got my car back quickly and she is running great. Thanks for the communication & affordable service.

Ja
Review №2

These guys are great and they really live up to the name All Pro! My 07 Xterra suddenly began to idle and drive very rough. I couldnt tell if it was coming from the engine or transmission, so I brought it over to All Pro Transmission expecting the worst. They called me the next day and said the ignition coil needed to be replaced and recommended I get new spark plugs as well, which I did. I was able to pick it up the next day and everything was running great! Obviously I was thrilled it wasnt something more serious with the engine or transmission, but Id definitely bring my truck back here something did happen. These guys are honest, affordable, and professional; and I would highly recommend them! A special thanks to Tony & Tyler for helping me out and putting my mind at ease when I dropped my car off.

jo
Review №3

I have found the golden unicorn at the end of the rainbow! Ive always been so skeptical of auto-repair shops because Ive been ripped off before. Tony, however, took amazing care of me and my car. My 2015 Suburban needed a new transmission. One repair shop was going to charge me twice as much as Tony did and couldnt get to it for two weeks. I went by All Pro Transmission, and Tony took my car right away. He took the time to even explain to me what they were going to do, show me the parts they were going to use and had my car ready in a few days time. Tony and All Pro Transmission has a new customer for life!!

Br
Review №4

I originally brought my vehicle to this shop the first week of October 2020 as my rear differential on my 2003 Chevy Tahoe was making a clunking noise. After calling around to various shops I decided to go with this company as they provided the best price for the service with a quick turnaround time. Over the phone I was quoted a total price of $550 with a turnaround time of 2-3 days. When I arrived, I paid the full balance of $550 and was told my vehicle would be done within the next 2-3 days. On day 4 I called the shop to get a convenient time to pick up my vehicle. I was told at that time that my vehicle was not ready as they were waiting on the parts to arrive [totally understandable due to COVID] – I was slightly irritated at the lack of notification and communication, but I understood. The week of October 12,2020 I received a call that my vehicle was ready for pick. When I arrived to pick up my vehicle, I was advised that I owed $680, I was firstly confused because I was initially told my price was $550 [which I paid] and now, I was being charged an extra $680 making it a total of $1,230. When asked for an explanation for the price increase, I was told it was for the cost of the parts as they were more expensive than they originally thought. Fast forward to December 13, 2020 – MY REAR DIFFERENTIAL GRENADED!!! – it completely locked up and everything inside basically blew up (see pictures below, wont allow me to post videos). Everything was trashed! I was outraged, for $1,230 I expected quality work and for damn sure my repair to last longer than 53 days but NOPE! First thing on Monday December 14, 2020, I called the shop. I was not met with an apology instead I was asked “what did you do to the vehicle? Did you hit something? Did you touch anything under the vehicle?” After answering these outrageous questions, I was then told to bring the vehicle back up there for them to repair. December 14, 2020, the vehicle was dropped off and I was told to allow them a few weeks to re-repair my rear differential. I allowed time for the holidays to pass as I knew most likely they would be slightly back logged due to the holidays. January 5, 2021, I made my first call, and I was told they were waiting on parts and that it was costing them a lot of money to fix my rear differential [go figure it is costing them money to fix a mistake they made, I nearly had an accident and could have died let alone killed people]. Since then, I have been calling and coming to the shop every chance I get to be told the same EXACT thing each time that they are waiting on parts. Today is June 30, 2021, I called to the shop but did not get an answer which prompted me to drive all the way there. When I arrived, I was once again told, they are waiting on my parts to arrive. As of today, from the time I dropped my car off on December 14, 2020 it has been 198 days or if you prefer 6 months or 28 weeks if you like weeks better however you look at it, it has been ½ a year since I have been able to drive my vehicle, ½ a year waiting for a rear differential to be fixed, ½ a year of being told they are waiting on the same parts they have been waiting on! VERY DISSATISFIED…At this point I would just like both my money and rear differential back!

Je
Review №5

Tony was incredibly kind and helpful. We were traveling in our CLASS A motorhome when it quit reversing on us. 😬 he Got us right in, very informative fixed our transmission and did it faster than any big work we’ve ever had done.He was a blessing. I would HIGHLY recommend him. There’s no fluff here, he’s straight to the point and provides excellent service. It was less painful paying what we did for transmission work having confidence it was in Good hands.So grateful for him! We can now continue on our travels thanks to him.Thank you TONY!!

To
Review №6

Very fast, upfront and honest. Good guys, good service. Really happy they fixed my work van so quickly, helped me get back on the job.

vi
Review №7

Very professional and customer oriented. Great service!Totally recommend!

Ol
Review №8

This by far is the worse customer service experience Ive encounter in my 48 years of living. After a phone conversation with Tony on Monday, April 12, 2021, I had one of my work trucks towed to this business for a rear differential rebuilt. I was told it would be between $800-850 and that the work would be no longer than 3 days to finalize. Now after daily calls to the business for an update (with no returned calls), Im being told the total cost is over $2800; with no clear explanation of when the job will be finished.PLEASE, if youre needing any type of automotive repairs avoid this business at all cost.

Va
Review №9

I was given the best service! My car runs like brand new!

Tr
Review №10

Do not come here this shop is the worst they damage my hood tony had a bad attitude all out they had my car for 3 months never call me for any update my car still not working every time I go to check on car its a new lie transmission still leaking and stated he did a tune up but never was done do not take your vehicle up here I was told by another customer on my last visit to get my vehicle because of what he was going through poor business communication there quick to take your money while your car sit for days before touching it bad business and these review on here are fake review that tony puts up on this site the good ones I would not give them a star at all they dont deserve that one star

Te
Review №11

Was HONEST with me over the phone. Me being a woman, so many times mechanics/ repair shops try to get over. However, I called All Pro asking about my driveshaft on a Saab. The gentlemen told me to go direct to the company they would use, thus saving me money. He could have had me bring my car to him, only for him to take out my driveshaft to get it repaired by another company, and charge me excess money to fix it. INSTEAD, he told me go directly to the other company. Thanks!!! Appreciate Honest mechanics/ repair shops!

Ch
Review №12

Got me running strong.

Ji
Review №13

I guess with patients good things will come they’ve had my car for about a month but Tony had assured me that he rather take time and leave his customers driving nothing but perfection!!!

Wa
Review №14

Top Shelf Service.I Highly Recommend.

K
Review №15

Worst automotive business in this area!!!!

St
Review №16

Great Folks. Engine removal and installation for my Truck Ford E250 diesel Done perfectly. Has been well over a year and it still runs like a charm. I take all my cars to them and recommend them to everyone in Atlanta GA. Tommy is a great mechanic.

Ph
Review №17

Great guys here. Able to deal with a teenager working with them paycheck to paycheck. Were very patient with that. When it came to my truck, my transmission had jammed up. They showed me what was wrong, why it was wrong, and what caused it to go wrong. The price of the rebuild + the parts was very competitive, after looking at other shops around here. Definitely will be back in the future if needed.

ma
Review №18

Did a great job on my Box truck. The most affordable I found in the area. I drove from Suwanee. Transmission repair saved me couple thousands. Dealer wanted almost twice as much. Thank you thank you! Truck is doing better than ever.

E&
Review №19

They fixed my engine and it worked great. Thanks Tommy

Al
Review №20

Best transmission shop in customer service and prices compared to others Ive called. I recommend to friends and family. I got my car delivered in a timely manner and have had no complaints since. Thanks so much for all the help. :)

me
Review №21

Best Atlanta Transmission repair hands down! I called around to different local shops and when i spoke with Rick he made me feel like it was the right place to take my vehicle to. I am glad i did, price was fair and my car was towed in because it will not move and now it runs great! I am very pleased with their staff and the service they provided me. I will recommend them to everyone.

Wi
Review №22

During my entire life I had many cars and have been serviced by many mechanics. By all means, All pro Transmission and Auto Care happen to be to most professional, competent, customer oriented and the most important, the most trustworthy people. I do recommend All Pro Transmission wholeheartedly for any Auto Care you need.

An
Review №23

Its a great place to fix my car...!!!

Ri
Review №24

I went here to have my transmission repaired and received great service. They made me feel like they were fixing their own car, not just anther customer. They went above and beyond to explain options for the repair and even showed me my transmission while explaining how everything worked. i went there because of the reviews i had read and am happy to add my review. I will take my car back here for further work that i am in need of.

la
Review №25

They have worked on my daughters car she hasnt had a problem with it at all. They have a Great Mechanic and I feel like price was better than dealers. Recommend them. Good folks.

Je
Review №26

My rear differential went bad in my F150. I usually do all my own repairs, but I draw the line on rear-ends and transmissions. They rebuilt the Dif. on time and within the quoted price. Great to deal with. Its been 2 months later and the rear end is like new. Highly recommend using these guys since they know what they are doing. A++++++

Fr
Review №27

I started having gear shifting issues with my 2007 Mazda 3 hatchback and knew something was seriously wrong. My husband has a very busy job and was unable to take off to have the car looked at. I rode past All Pro Transmissions on my way to work one day and called to ask if they could take a look at my car. I dropped the vehicle off early in the day and when I stopped by to pick the car up, the technicians were not certain what the issue was and asked to keep the car a bit longer. No problem!The very next day, after they performed a thorough inspection, I was notified that my transmissions computer was shot and would cost $900 + dollars to repair. This all occurred during the holidays and was a very stressful time to have to shell out that kind of money. Needless to say, we had the repair done and it was done very, very quickly. It took less than one day and when I got he car back it literally felt like a new vehicle. I have been driving the car now for almost 3 months after the repair and I have experienced NO ISSUES AT ALL!I decided to leave a review and recommend their services because it is far to often that people complain about bad service and do not take the time to compliment GREAT service. I 100% recommend their services and would refer all of my friends and family to come here first. They are very knowledgeable and communicate very well with their customers.Good job guys!!!

Ka
Review №28

I got my car worked on at all pro transmission and they did a fantastic job! The manager, tony, was very helpful and hands on threw my process. I highly recommend Tony and his team!!

Da
Review №29

Tony and the guys at All Pro are absolutely amazing. They were completely knowledgeable, trustworthy, and affordable. They’ve won my business and I would HIGHLY recommend you give them yours. Thanks guys!

D
Review №30

The guys at All Pro Trans are certified and highly recommended. This is my 2nd time coming back because I trusted them with my first car which still runs smooth. They are upfront, honest and Rick is the best.

Je
Review №31

All Pro did a great job with my transmission! I was coming back from out of state when my car started having problems around Columbus. A nearby shop provided a temporary fix so I could get the major work done in a shop closer to home. All Pro took the job and finished it excellently. Everything is now running just as it should. Thanks guys.

nh
Review №32

My clutch slave cylinder gave out and i called multiple shop with no avail. So i gave all pro transmission a try, best decision ever. Randall is awesome and honest, got the job done. Will come back definitely.

Ka
Review №33

Great service! Actually referred by a shop I previously used, Eldon recommended that we use All Pro for all our personal & business needs. Great job- will continue coming back!

Ri
Review №34

I will start by saying Matt is the best ever. I took my car to Pep Boys then the dealer twice. They couldn’t figure out the problem and made me spend money fixing thing that didn’t need fixing (at least not right now). After spending all that money I took it to All Pro Transmission and Auto Care and Matt not only found and fixed the problem he has been helpful with all the other issues I have had with my other vehicles. He knows his stuff and he has great customer service skills. I won’t go anywhere else now.

Mi
Review №35

Forth rebuiltTransmission,this one not my original.actually made it home, then Transmission fluid all over, driveshaft fell out,key stuck in ignition(trans.installed improperly),DO NOT GO HERE,PERIOD.called when saw leak next day,told to take it easy,bring it back!!!!!!! First rebuilt in August,2016!!!!!!!WAY BELOW MILEAGE,NEVER HAD PROBLEM,WITH TRANSFER CASE,AND IT WASNT LEAKING . LIARS//1-3-2020;had transmission inspection,rebuild.these folks COMPLETELY LEFT OUT A CRITICAL SPACER,STAY AWAY.☠️☠️☠️☠️☠️

Ta
Review №36

Both of my daughters took their cars to this place and both needed transmissions. Its not even been a year and the transmission is gone again on one of my daughters cars, and the other one the motor mount is broke and the reason because they left it hanging which caused the motor mount to break. DO NOT TAKE YOUR CARS HERE OR YOU WILL BE STRANDED IN LESS THAN A YEAR!!!!!!!!

Fr
Review №37

I took my 2004 Jeep Wrangler in before I purchased it and they gave me an honest opinion about the needs of the vehicle. I took it back to them and they were great to work with and helped me get it into great shape. Great to have such an honest business in our community.

To
Review №38

Ive been going to this repair shop for the last three years. Theyve done work on ALL 4 of my vehicles. Matt finds the best and cheapest way to fix your car. I wouldnt go anywhere else. All pro transmission takes care of all the needs of vehicles. THANKS GUYS YOU DO AN AMAZING JOB!!!!!!!!!!!!!!

jo
Review №39

Very professional, helped me with financing and car is running Great!

Je
Review №40

I was very impressed and pleased by the help and assistance I received. The techs were excellent and went out of their way to be helpful. Thank you and be assured I will recommend your services when the opportunity arises.

Ri
Review №41

I had a great experience with All Pro transmission, the warm and friendly service is much appreciated too! I had excellent service and the staff was very efficient. Thank you for all the hard work, I will be sure to recommend you guys to my friends!

Su
Review №42

We have been customers of All Pro for many years. We have always been completely satisfied with their quality of work. We recommend them highly to friends and family. We are their customers but they are truly friends of ours.

No
Review №43

Took My PickUp Truck To All-Pro Because My Transmission Was Not Shifting On Time & Making Thumping Noise When changing Gears Within 4 Days I Had It Back And It Shifts So Smooth & Changes Gears On Time I Thought I Needed A Whole New Transmission Luckily It Was Repairable Thanks To Tony & Staff Good People I Definitely Will Take Make Truck Back For More Work!

Ro
Review №44

They were upfront and honest about the cost and the repair process. The important part is my Transmission works and was completed when promised. I am glad I chose All Pro Transmission and would recommend them to anyone.

D
Review №45

Two weeks ago, I paid over $2000 for transmission work. Transmission gave out on my daughter (today) in Virginia on her way to New York. Left her literally stranded in the middle of nowhere. But nice friendly staff.

Lu
Review №46

Don’t be fooled by the recent good reviews- READ THEM ALL. Will quote a much lower price for a transmission rebuild and once they get you in BOOM the price is doubled. CROOKS! I wouldn’t trust them to put air in my tires.

Je
Review №47

I have a classic car and am very protective of it. I trust these guys to handle it with care and do the best possible job. They have exceeded my expectations and I would be happy to give them my business again.

Br
Review №48

Rick is the owner and the first guy you should speak to. Extremely honest, diligent, and cuts to the chase. All Pro has an incredible staff and very knowledgable mechanics and builders. I am highly recommending them!

At
Review №49

Glad I found this local Transmission Shop really close by. The technicians have been very helpful and have been able to repair my transmission in may truck and so far so good.Thank you Tony!

Je
Review №50

Rick was GREAT with walking you through the process and explaining exactly what the problem is and exactly what All Pro will do to fix the issue.If your skeptical, then go to AAMCO first for estimate then over to All Pro.AAMCO= All Automatic Transmissions Must Come Out!Ive down graded my rating due to the fact my vehicle is back in the shop with TWO (2) failed attempts to replace my transmission. Currently they are not answering the phone and the truck has been in their possession exactly a month today! Im over it!!!!

Ja
Review №51

I recently purchased a 2006 mercedes cls500,not even a month into owning the car my transmission went bad.every mechanic I came across tried to rob me.i did a search for transmission shops and came across All pro transmissions and spoke to a gentleman by the name of Mr.Rick,people when I tell you this man is truly a professional and a very honest man.he couldve taken advantage of me in my situation but he didnt instead he tried every possible way to help me.if you want someone whos going to help you and save you money while giving you great service please do yourself a favor and contact Mr.Rick at All pro transmission...thank you Mr.Rick (this is Kirk)

Te
Review №52

Most importantly, my transmission works! They were honest with the estimate and everything went as planned. I recommend them to anyone!

A&
Review №53

They were awesome. The staff helped out all the way thorough. The managers explained evrythimg to detail. My car was quickly fixed. We all have to be aware that these kind of work is not a one day work and there were actually very fast at delivering my car. Its been6 months and i have not had a reason to take it back. They did a womderfull job. Thank you alll pro for the professionalism.

Ja
Review №54

I came here because my 300 was missing a shift or a gear, something didnt feel right. They were able to diagnose the problem to and it now shifted correctly. While the car was there I had a water pump put in too because I had been told that was probably why it was running a little hot. it fixed that problem too! I am very happy with how my car works now.

Te
Review №55

Called in for engine replacement. Rick was honest and saved me time by immediately letting me know it will be a while before he could take on my work order. Thanks, Rick!

Wi
Review №56

This place will upcharge you and try to keep your car for as long as possible. Stay Away.

Ra
Review №57

Was having trouble with my car, went to several places and they all gave me different maybes and might bes....Found All Pro Transmission in passing, decided to stop in and see if they could offer any better service, and made the best decision I could have....Had to get my transmission worked on, and got a great deal and great parts....The service manager Rick is phenomenal at what he does, very knowledgeable about cars, and will tell EXACTLY what you need, not what you might need...Wont sell you anything you dont need, and will give you the best deal around. Definitely will return to All Pro Transmission in the near future.

Ki
Review №58

Over 4 weeks to replace my sons head gasket for 2006 Altima had I been given an estimated of time to fix it rather than empty promises to have it done within 2 weeks. Other than that the repair is done well thus far.

Ja
Review №59

I would never ever recommend this place to no one. My experience was horrible! I drop my car off on a Wednesday afternoon.Day 1 - The manager over charge me for labor and proceeded to tell me that they were the cheapest in town . I really need my car fix so gave in hoping that I would get my money worth.Day 2 - I called the next day to see how much the parts was going to be for my transmission? The manager said he still waiting on quotes to come in.Day 3 - I am waiting on a call to know if the parts came in. No repsonse !!! Now keep in mind I already paid them 1189 for labor that has not been done yet!So Day 3 is Saturday a short day at work so the manager tells me that I was harrassing him and he will call me when they get the part. No call on Saturday.Day 4 Monday - so I proceeded to go the shop myself because paying for Uber’s and asking friends becoming a pit hard. So when I walk in the manager is stilling and chilling smoking a cigarette. And my truck has not been touch yet. At this point I want truck and my money back. So he begin to yell at me and call me crazy and very disturbing individual. He stated that they took my transmission out already.Day 5 - So I finally quote for the prices so I immediately paid for them. However, some parts didn’t come on time so I waited another day.Day 6 - I called and the owner and manager said your car will be ready today u are my first priority. Great so I am prepared to get drop off there at the end of my day. So when I get in the shop the manager ask what I’m doing here it’s not done yet. I told him that I just got drop off and I’ll just wait in the waiting area until you ready. It’s only 4pm now. So the manager got upset again and I was very disappointed with the service.Day 7 - I called to see what’s the status on the truck. The manager proceeded to say you can come to pick up today. I pick up my truck and the next two weeks in started sliding again. So I took back it.This time the manager told me to drop it off and he will called me before they close. I have not heard anything from him all day so i called at 515 asking ?He said he was about to call me and told me that my car was leaking so that why it was slipping. Right? Engine transmission? Cooilant ? Doesn’t not go together so I ask him to please leave my house key for me so when I’m there I could just pick it up off my key ring. I was not expecting my truck to stay overnight. So the manger said that he will leave it in the black box in the front . He did not leave it so now I’m lock out my house and he doesn’t feel concerned at all. The next morning I called asking why u didn’t leave key he says to me ooh I forgot. He was very rude I also ask to speak to the owner He said she not here and she don’t care about me. Get your keys and don’t come back.I paid almost 3000 dollars to this establishment and they treating me like a I was not worth my time or money. I decided to call city police to file complaint .

St
Review №60

Let me begin with I had a transmission problem and was told that the diagnoses would be free. Later got a phone call and wanted to charge a fee of $550. To tear down and diagnose. I returned to the property to pick up my truck and the owner had it in the garage and told me I had to get a tow truck to get it out of his garage. After I drove the truck up here. Short but sweet called the police and they also said that there were other complaints of similar circumstances. Therefore I would not recommend this place to even change a wheel bearing...

Jo
Review №61

This place will rip you off with their policies that are not stated on paperwork or in the office. Theyll have you sign a work order before looking at the car, not an authorization to examine the car and do an estimate. I did not authorize them to do a repair and they told me it was shop policy to finish the job and that I would be charged full price for work I did not want. After weeks of waiting when I was told 3 days, I went in to find my cars transmission was still not put together and they werent going to do the work they insisted on doing. I drove the car in there and I had to have it towed away. Matt swore at me on several occasions because I didnt want to authorize repairs.

Sc
Review №62

Honest folks. Tonya is great, they have worked on my cars several times in the past.

I
Review №63

Told my wife it will cost $989.00 to fix my car on the phone. . Then “Tony” told my wife that the parts was not included in the original price quote and that was just a labor quote after we got the car towed alway to “All Pro Transmission”. Then they told me that my cost shouldn’t be over $1800 all together as an quote with parts ??? Thx but no thx!!

Tr
Review №64

I brought my 2008 Nissan Altima there to get a new transmission. Paid for labor and new transmission 4,000 dollars and had to return the car because it was still having problems. Took my car to napa & they told me replace transmission I told Rick and he said its a Electric problem. Its been two weeks without my car. Im not a happy customer at all. Most definitely think Im getting ripped off.

MI
Review №65

Came here with a minor problem. I came on time saving me a couple thousand before another problem that would have cost me 5 grand. Friendly and honest staff saved me a couple thousand and I was on my way. Thanx.... Rick and Tania was very helpful... I appreciate ur help.

Ga
Review №66

Use at your own risk! Made the Mistake of taking my 2006 F-150 to this shop, was told should be around $1100 for the rebuild. Should have known better. They always want to replace the torque converter and pump, so my total was $2,400+, also includes 12 month return. Or use used parts for $1800 with only a 6 month return. Called Ford dealer can get a new transmission for $1,900 plus install (which includes torque converter and pump) includes 3 year unlimited mileage return policy. Have to pay $600 to put transmission back together and take to Ford. Use at your own risk, but dont think youll get out of there for $1000. Had to call police to get my truck from them

Mi
Review №67

Deception in pricing. I called these guys and spoke to Matt. He was extremely friendly and made me feel like he was really going to take care of me. Once they diagnosed the problems and told me that it would be over 1900.00, I told them I wanted to get the car and take it else ware. I was informed that to take my car, it would cost me over 500.00 for labor and diagnosis. When Matt and I had first spoken, I informed Matt that I had been quoted 1470.00 all in and he said that should not be an issue, that I should be out the door for under 1400.00. Then he tells me the price is escalated due to it needing a torque converter at over 500.00. I verified through the other company that I was quoted 1470.00 and that it included the converter. So, all that being said, I had no choice but to have the car fixed there. I would highly recommend Whitleys in Lawrenceville as they have been in business for ever and have a great reputation. Friends of mine have always gone there and never had a problem. I wish I had. Out of being fair, the job on the transmission is good, so far, however, they are deceptive about prices. If you challenge the price they will tell you that you have to pay labor to get your car and that a mechanics lien has already been placed on the car. If they indeed place a lien on the car before the service is done, well, this is deceptive from the beginning and you can tell that they practice this regularly. The only protection we have as consumers is to put reviews out there to help save others from being ripped off. Please, do your research and ask the proper questions if dealing with this company. Dont get sucked into the friendly personality of Matt as he will charge you much higher than being quoted. As I said, the job is so far a good one and I must be fair in saying that, just a lot higher priced than quoted.

Ja
Review №68

Notably good service experience. I feel they were honest & the service was as promised.

Ro
Review №69

Amazing! Thats all I have to say, I have never had a bad experience with you and Ive been coming for years.

Ph
Review №70

I had a pretty good experience with them. I have a 2004 ACURA MDX and I broke the transmission case when I hit some ice on a trip to NJ. The dealer wanted a over 6k to fix and they came in much less. During the repair Rick (Shop Manager) did a good job of keeping me informed. of the repair progress.Because of the extensive damage they had to work out a few Kinks and I ended up having to use the warranty. They honored it no questions asked. I was genuinely pleased that I didt have to fight with them to get them to fix what turned out to be some minor issues but issues the trans had to be puled out a again to fix. Not once did they come back with a request for more money or labor charges.I have an old car and thus deal with auto repair shops more frequently than I would like. My experience With them was atypical of the norm. I have been driving on it since October and it seems to be solid and holding up well so their repair appears to be quality. They honored their word, price, and warranty.

An
Review №71

This is where the transmission finnaly wound up going to. Paid a down payment. Paid the agreed balance. Got a call when it was ready. Go to pick it up and there is a $323.00 mystery bill waiting. His boss wasnt there and i told the worker im paid in full. He releases the truck to me. I get a phone call that afternoon, but im not answering it! Its working fine but the torque converter seal just started pouring. 6mos on rebuild. They will know about it Monday morning. 12mos 12kWarranty. The $323.00 better be forgotten about. $3700 was the agreed amt. Which was rape in the first place. Im still sore and this happened in Jan.

To
Review №72

These guys were great, they were straight up and honest which I really appreciate in customer service. Thank you guys for every thing, I am truly thankful!

Be
Review №73

I will be fair no issues with my transmission so far,,, I was charged 750 dollars for electrical issues Wich was never resolved or refunded, the owner was out of town due to a family death, and the manager did get fired for ripping me off,,,butt I still lost my money so for that reason they are lucky to get the rating they got,

Je
Review №74

I have never been so ripped off in my life!!!My transmission went on my car and I called over a dozen shops.I chose AllPro because they had the cheapest diagnostics price... so I figured they would have cheaper cost for repairs. BOY WAS I WRONG!!!First of all, Matt assured me he knew what he was doing, as hes done plenty of Mustang transmissions. I told him to save me the old parts (as I know many shops are scams and will say they replaced parts they didnt)The transmission ended up costing me $2,200!! I later discovered after several phone calls that this was more than any other shop in the area would have charged me! Stupid me trusting their low diagnostics fee!!!So I pick the car up and what do you know... THEY SOMEHOW THREW OUT HALF THE PARTS THEY CLAIMED THEY REPLACED. Ohhh what a coincidence!!Somehow they only threw out half the parts they replaced. Sounds fishy to me... considering you dont throw away some parts and leave the rest laying around?!?!The car did run smoothly at first... until about 2 months later... the transmission started to become very noisy! So I took it to another transmission shop and guess what... ALL PRO PUT THE WRONG TRANSMISSION FLUID IN IT!!!!After $70 came out of my pocket and the correct fluid was put in to my car... the transmission has been nice and quiet.I never review places, but I just took 15 minutes out of my day to tell you all to stay away from this place!! Go anywhere but here!!Hell, Id rather rebuild the transmission myself, blindfolded and drunk... then to ever take my vehicle here again.

Je
Review №75

Huge RIP offPlease dont go here!!!!!I came in for a tire change and left out with needing new ball joints

Gu
Review №76

Customer service and communication was excellent. My vehicle was ready in a timely fashion.

Al
Review №77

Had my transmission rebuilt here and it was fixed fast and works good. That part went well for me.Had to come back a fews times since.1) Now a few days later i noticed a wire hanging and not connected. It was the o2 sensor. Went back and showed Rick and they took care of it.2) Another wire was hanging that i could not see until i got down on the ground and looked under the van. Went back the mechanic pushed and tucked the wire up behind my gearshifter by the transmission. Now when i got back to my office. Im thinking everything is fine. Until i get back in my van and noticed now my gearshifter is now disconnected. At this point i cant put the in drive or nothing so i make a call and leave Rick a message with one of the girls for him to call me. Waited for 20 minutes for a callback. No callback. Now I get on the ground and see the wire they fixed earlier made my gearshifter disconnect. So i connect it. Also, some cap was missing that covers a hole by the flywheel.3) Drive back to show Rick the pictures and he said dont worry about it, talked to the mechanic, well repair the gearshifter. Its been more than a few weeks now and still no callback.Not understanding why I paid almost $3,000 and still had to show them things that was not correct or connected and no compensation for me showing and fixing a problem they created with the gearshifter. It seems to me things should have been checked before they released my vehicle back to me. They might have forgot about because its something they paying for now.Now I am a disappointed customer!

da
Review №78

Hes a rip off. Rick the manager got mad at me because he had my truck for two months (after he told me he would start on it as soon as I paid the Labor). I was going up there eery week because he refused to call me back (because trauck say two months before he even put it on the rack). He is full of excuses....he toldme he hadfamily problems, then he said je dont have a rack open to put mytruck on.....excuses kept coming.after telling me my parts would be 100 or so, je then called and saidit would now be $1639 (I think thats because I made him mad by cobstantly enquiring about mytruck. He doesnt returnphone calls or emails. Very unproffessionaland full of excuses. Hooefullu, I can get a lawyer and get my truck and money back. Fyi: I already knew I needed a rearend, he was looking at transmission. This place sucks!

Be
Review №79

Rick was nice enough to let me know he was lightly staffed this Saturday morning so that I could make the decision to go somewhere that [is open past 1pm] could fix the transmission today. Thanks Rick.

Mi
Review №80

The manager Rick was really helpful and honest with fixing my Nissan altima. The motor mounts needed to be repaired and the price was cheaper than what others quoted me.

Mi
Review №81

I needed some Transmission Repair Service done to my ’09 Ford Ranger. Our truck was having problems going into third gear. They fixed our problems for less than we expected and we are happy to have our truck back to normal. Will be back again.

Do
Review №82

I have a classic car, and they treated it carefully and knew just what they were doing with it.

Ph
Review №83

I wouldnt recommend...... I went in there for a Transmission issue and he was telling me about my engine🤷‍♂️$900+ In labor not even to mention parts🤔I kindly ask for my car key and drove off.. RIP OFF!!!

De
Review №84

My car 2008 Nissia Altima has been in the shop since

Ce
Review №85

Manager is an habitual liar...be careful using this company

Le
Review №86

All Pro Transmission is the only shop in Atlanta I would trust with my transmission. Period.

Information
1 Photos
86 Comments
3.9 Rating
  • Address:5465 Buford Hwy, Norcross, GA 30071, United States
  • Site:http://allprotransmissionga.com/
  • Phone:+1 770-651-0559
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Small engine repair service
  • Truck repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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