I had a great experience! First it was clean and well organized. Second customer service was wonderful, Marco was personable and funny. Although I didnβt want to sell my fatherβs watches they made the experience better than I expected.
My visit today was the best. I call last week and the guy who I spoke to name Geronimo was so helpful that he told me heβll be working on Wednesday. When I came there todayβ¦.he help out with the items I was a selling and it was worth it. I will recommend anyone to him. Best customer service ever. I will definitely be back. Iβm a satisfied customer
I went in thinking Iβd deal with any other type of pawn shop. That was a lieeee they are all awesome in here from Alex the manger was so nice and helped me out. He listened to me and made me feel like a part of the family. They are so helpful, Marco was funny and I wish I got the Hispanic female with the pretty nails the the tall guys name because they even helped me. The whole crew was funny and inviting which is a rarity in this day and age. And most of all they remained respectful, courteous and professional. They offer real prices for things you pawn and donβt try to scam you when trying to get a loan. This place is 10/10. I came based off of a referral but Iβll be back because of their awesome energy and hospitality.
If ever in need of a quick loan, come to Dynasty, Customer service A+, Hands down BEST PAWN SHOP around, also you can get jewelry here at a MUCH better price than the retail stores, i got my MacBook air here and also my iMac at a fraction of the price >>DEAL
Great company to deal with.. whenever you need to get a loan. Very group of people and I will use them every time. Thanks guys and ladies... keep up the good work
Marco and his team were the best and Defiently helped me out when i needed it!
I donβt know if high-end pawn is a classification, but itβs the best way to describe Dynasty Pawn. Itβs modern, well-organized, well-stocked, and well-staffed. If youβre looking to buy, you canβt beat their inventory. Youβll not only find pawn staples such as jewelry and tools, but also a vast selection of high-end shoes, purses, sunglasses, high-end art, furniture and electronics.If youβre looking to sell or a short-term loan, you wonβt beat their pricing. Their staff consistently tries their best to get you to where you need to be (within market value, of course).They utilize online mediums better than their peers, and their customer service is great. While all my interactions with employees have been positive, Alex and Marcus in particular stand out. Theyβre both extremely helpful and friendly. Any questions or concerns, and Iβd recommend asking for Marcus directly. (Just tell him Heather said so.)All-in-all, Iβd say Dynasty Pawn is by far the best pawn store in the Atlanta area.
Have been dealing with Dynasty pawn for a while now. They have helped us out many times. We have received excellent service from Blake. Overall the staff was very helpful and and are always go an extra mile to help. Thank you so much
My experience was great with Marco he got me together fasho!!
Very friendly and helpful staff. So many beautiful rings to choose from along with other exceptional items. Loved my experience at Dynasty will be going back to purchase some more jewelry.
GREAT customer service. Alex really knows how to take care of his clientele. Fair price, great experience and insight, took time to answer our questions thoroughly, as we determined what we wanted to purchase. Dynasty really knows how to give a great experience. We read reviews and decided to make the drive from Smyrna. We made the RIGHT decision. We will definitely be back. Thanks much for giving an experience that many have forgotten how to do. Appreciate you much. 5 Star all the way!!
I have been doing business with Dynasty Jewelry and Loan since 2015, no matter the day or time that Ive visited the establishment, Ive always been treated well and the staff are very pleasant! Ive done several transactions and each one has been nothing short of professionalism! I use to live less than 5 minutes, now I live about an hour away..I still only come here! This establishment is worth my commute! I appreciate you guys and thanks for all you all have done for me, weather its a pawn or a purchase, Ill keep returning!!
Marco and his team are the best out here in Gwinnett and Atlanta come here for anything u need if you are low on money or if u need to sell something!! 100% recommended
I came in today to pawn my laptop Marco Sotelo was extremely helpful had me in and out with cash in hand in less than 10 minutes. Its my first time pawning and item he explained everything in great detail. gave me the best price for my laptop very courteous and professional. 10 STARS
What can I say, the name speaks for itself, βDynastyβ. From the impeccable customer service, to the array of fine gems they carry, this is not your average pawn shop. It was more like a jewelry store, camouflaged as an upper echelon of pawn shops. Thank you Blake for making my experience a memorable one. Your establishment has definitely found a lifetime customer in me.
Alex was amazing! Transaction was easy! And store is beautiful just to shop.
Amazing staff! Fast and efficient service. Tell Marco and Jeronimo, Shakira sent you.
I came in never going into pawn shop before. I was pretty confused on how things work. I walked in and it was very nice and clean. Blake did an amazing job helping me and making sure I understood everything. It was very fast, easy and comfortable. Alex was very nice as well. They both made me laugh. It made everything very pleasant!! If you need to sale, buy or pawn. I would highly recommend this place.
Awesome staff! They were right on time with everything, Pretty lady helped me with putting my necklaces back on & she remembered me personally!! (Thatβs rare at pawn shops!) Iβm grateful to have met such amazing people I now have a Norcross family π Thank yβall again!!
The people are friendly and great to work with. Also they give fair price for items. Overall had a great experience.
Marco was very helpful and patient with me throughout the whole process. He made it easy to find the perfect birthday present for my boyfriend. This was my first visit and definitely wonβt be my last!
The staff was friendly and quick. They got me in and out without cheating me. Yaereth customer service is exceptional.
Alex was great, made me laugh cool guy, would recommend this place definitely! π₯³
I bought my engagement ring here, I trusted them to find a great colorless diamond and they knocked it out of the park! I am very happy with the service they provided us. Great people!! Go see Jeronimo!
I have been to this location for both of my jewelry purchases and I must say Marco and his entire crew (including the janitor) are amazing and do not hesitate to give you the most outstanding service and care for their customers needsDefinitely recommend!
The BEST selection of pre-owned luxury watches, designer eyewear and accessories Ive found in the metro Atlanta area! The best - bar none. The staff is ALWAYS courteous and knowledgeable; a real treat to shop here - LOTS of unadvertised promotions - shop often and save big ππΎDid I say best selection of pre-owned luxury watches ....
Courteous and knowledgeable sales staff. Very fair and considerate business practices. Top dollar for pawn or trade. Family owned, well established business in Gwinnett County for over twenty years. Highly recommend.
I went in to Dynasty Jewelry and Loan and sold 3 pair of luxury designer sunglasses. Marco Sotelo was very kind and helpful. He help guide me through the process of selling my sunglasses and gave me a good price for my sunglasses. If you need a kind and handsome face and good customer service ask for Marco.
Marco and his team were incredible! Found ourselves short on cash and an unexpected expense pending. Stopped by and met Marco and the experience was spectacular. Great sense of humor! He has a way of easing a otherwise stessful and undesirable situation.Definitely recommend this place!!
Dynasty was an amazing experience. Thanks to Marco Sotelo amazing service I was about to buy what I wanted. If yβall ever want to come here please ask for Marco Sotelo heβs amazing
If I could give Dynasty 10 stars I would!!! I have always gotten a really sleazy vibe off of jewelry store personel. Come to find out I was right, but Dynasty is the exact opposite!!! Zero high pressure sales tactics, super friendly knowledgeable staff, very honest, and will take all of the time you need to explain everything to you. I felt that I got GREAT value in buying my wifes engagement ring!!! She is thrilled, and so am I. Thank you so much Dynasty for making one of the bigger purchases in my life such an enjoyable experience!!!
Beautiful showroom, friendly & knowledgeable staff! Marco was very helpful in assisting me with my pawns.
I went to dysnasty jewelry for the first time and Marco Sotelo and the staff was so welcoming and the store was so clean and smelled so good. I had a wonderful experience being this was the first time I have ever been in the store.Thanks so much to Marco and Blake for having such GREAT Customer Service and taking care of all my needs while I was in the store.
Very Good Service, by JerΓ³nimo. Best pawn Shop in town.
I have used Dynasty Pawn 3 times for 3 purchases. All three times Blake has helped me! He has been helpful, informative, and provided the best customer service! I got exactly what I was told at the best price! Shout out to Dynasty and especially Blake! Thank you for being amazing!
Blake was great! He was very informative how everything worked and even offered to fix all my broken jewelry!! I would definitely recommend this place to everyone!!
Appreciate Blakeβs great customer service. Will be back to do more business
Alex was very helpful. This place is fast, friendly & very convenient. Iβll definitely be back & recommend going.
Today Marco Sotelo helped me accomplish My goal in getting my items sold and yes he is very handsome so ladies and gentlemen if you need help with a purchase or a pawn be sure to stop by Dynasty Jewelry and Pawn in Norcross Georgia.
Marco was very nice, professional, and funny. Excellent service. I will recommend.
Had a great experience here. Super clean and safe pawn shop. Jeronimo was very knowledgeable and helpful with my purchase. No buyers remorse here and they have an amazing return policy! Will definitely be back my girlfriend loved her handbag and I got it for a fraction of that I would pay else where!
Dynasty has the best jewelry at the best price. After looking on the website I called and spoke with Blake he was very knowledgeable and helpful he got me the ring I wanted in my price range. I would recommend Dynasty Jewelry and loan to anyone.
There isnt enough words for me to express these people theyre absolutely wonderful first of all the customer service is out of this world and second of all every time I have gone in because Ive needed help theyre always there to help me no matter what I love you guys the girl daily its out of this world nice prompt to give me the attention I need and even to sell me something in this beautiful place thank you baby girl I was going to be there theres nothing better thank you
Marco sotelo is very awesome got me the best price for my ps 5
Alex was great and a lot of fun. Very helpful in sorting through a bunch of jewelry that I had no idea what was worth anything!
Marco has been very helpful and professional informing me about my laptop. I was unable to get the price I thought I was going to get, but he help me understood why. I will be back for it lol
Marco was very helpful, professional, and verbally informative, a asset to the business of his craft,.. Excellent customer service and enjoyed some good laughs of experience overall great guy
I dont know but marco just helped me alot, such great guy to try out,good positive vibe & happy person that makes you feel comfortable & secure .good people there i would recommend any1 to go there & try it out. Thanks marco
Yareth was great and super helpful she helped us find exactly what we were looking for . We will for sure be back! Thanks
Marco sotelo was great friendly great guy good service I recommend to everyone
Great Customer service when you walk into the store it Doesnt feel like pawn stop at all i highly recommend this plaΔe to anyone whos looking to buy or pawn jol is the man
Great service good. Deals nice personality i would come again because of yareth regules for shure
Great customer service from Yareth. Definitely Iβm come back here.
I had a quick and easy selling experience here. Would absolutely recommend.
Marco Sotelo Was my Cashier & he showed me the upmost best customer service I have experienced at A place of business in a long time.
Blake helped us out, we went to three other pawn shops before we finally came to dynasty pawn . Thank you again Blake for all the help and for being patient with us . Service was great, and he really took his time to help us find the perfect engagement ring . Thanks again, I would definitely recommend going to this pawn shop for anything and everything.
Blake was great got me in and out and didnβt low ball me thanks guys
Blake is better than Marco!! But the service is awesome theyβre very high maintenance and will work with you to help get what you need! Check em out !
Jeronimo, marco, and blake all assisted me with pawning my items process was smooth fast and efficient. Im referring all my fellow bruthruens to come here
Yes they helo me with mo ey i need and the lady that helo me her nane was Yareth Regules. Thks for your help.
Marco is the man, thank you so much!! Had a great experience here :)
Blake and Marco and Daily have help me out so much and have been very grateful and very much respectful and they like family to me and wouldnβt go any where else
Maro has great customer services. Always, helpful and full of advices..Love Dynasty Pawn
I want to thank you for the good attention they all have in Dynasty, especially Yareth Regules for their good attention patience an excellent service. Thank you very much for always being when you need
Marco is the best he even extended my loan after it was due. Such a big help for me not to lose my valuable items β₯οΈ
Marcos has the best customer serviceβ¦. Recommend seeing him! Awesome guy!!!
Great customer service from Marco Sotelo! Nice, humorous, and outgoing.
Alex was extremely helpful and patient while my fiancΓ© and I picked out the perfect ring. If youβre looking for great quality jewelry and at an affordable price this is definitely the place to go!
I appreciate the authenticity of the establishment and how super clean and organized they are. Everyone there is amazing, especially Marco. He is very knowledgeable and honest. His genuine vibe and amazing energy makes me wanna recommend more people to him and ultimately continue business there. No complaints
Marco was great and a gentleman. Nice place and I will be returning with friends
Marco was very sweet and helpful and very professional! Would definitely recommend.
Always nothing but exquisite customer service from the whole staff here, especially Ya-Ya (Yareth). Sheβs the best!!
Yareth regules great service will come back thank u
Blake was very helpful and considerate. I would definitely recommend Dynasty for their quality and service!
Jeronimo was awesome anytime I needed help he was there . These guys are the best hands down thanks guys .
Amazing service!!!! Top Tier, I had a YSL purse I no longer wanted in my closet and decided to pawn it. The staff was very professional and were very quick on their feet. JerΓ³nimo was able to close my sale in a timely matter. Thank you guys!!
Marco provided me with excellent service and made me feel comfortable during the whole transaction π
Great customer service! Ask for Daily or Blake they have you covered.
Exelent service, Great stuff to buy for great prices. Ask for Marco Sotelo.
I went to 4 other pawn shops today looking for a working lawnmower. Most had broken ones, but i need something reliable and at a good price. Eventually I came here to Dynasty pawn, wasent sure if they had this kind of thing because it says jewlery and most pictures I saw where of that. However, when i called and spoke with Ben he stated that he did indeed have a few. So i arrived and looked at the mowers that where there, Ben came out and helped me check them out. So i bought a mower and now I just finished mowing my lawn, it worked great! Thanks Ben!
Great experience! Good customer service, thanks to Marco!
My man Blake gave me good price on my product. Thank you, My man Alex helped me very well. I am pleased.
Blake was great. Will definitely come back!
Yareth Regules was dope and she really looked out for me. She is really the reason y I would pawn there again
Yareth and Alex were helpful and incredibly kind to my son and I during our visit today. Family friendly environment with great pricing!
This is a great place for most valued jewelry or high-end designer handbags, shoes and accesories.The owner and his team are very welcoming and has excellent customer service.I kept coming back to this place. I higly recommend to anyone who is looking for beautiful and high quality items.
Jeronimo was super friendly and helpful explaining the details. I would absolutely use them again!
Blake was very helpful when I went to Dynasty. I will be back
Marco sotelo help me out with no problem quick and easy
Marco makes it happen, he deserves a raise ! The team rocks ππΎ
I have done business with dynasty for many years. Joel has been a great man and he is awesome. Great job team!!!!!
One of the best place to shop for your jewelry one of the best place to pawn if you need emergency cast friendly customer service very understanding people I love this place and I recommend it to all
Blake is Awesome funny & super cool!! Thanks so much again!!β€οΈβ€οΈ
A+ Customer Service!!! I absolutely love Marco, he is the greatest. Iβve worked in the service industry for over 30 years so I know and understand the importance of good customer service . Marco is very kind, attentive and knowledgeable in what he does . I traveled 35 miles because of the level of service I received here !