STAY AWAY FROM THIS SHADY COMPANY!I originally put a down payment of $700 for a glass shower door and after 6 long weeks of nothing being done (due to their negligence on incorrect measurements taken), they agreed to pay me back my down payment since I received NO SERVICE FROM ACE GLASS COMPANY. But now, they are refusing to refund me the money back even though they originally said they would. They stole $700 from me without any refund nor product. Don’t fall victim to their untrustworthy business practices like I have.
Yesterday. Call for ab glass en afternoon resib a call the glass is ready so is no so baddd
Horrible, horrible, horrible. Work for a national builderand this is the worst glass and glazing company ever. Have had to keep a super on site waiting for this sub to finish their work two months past project turnover.If I could give zero stars I would.
Terrible! Ordered glass window about 2 weeks ago was told it would be done in 4 days. 2 weeks later nothing was done asked for money back and only getting partial money back because they ordered glass from different company. A glass company that has no glass to fix a window. Instead I got my window from US glass in less than 3 hrs.
Customer service stinks BIG TIME. I ordered a piece of glass for a door and when I ordered it I explained several times to the associate that the measurement I had was the opening the glass fit in. The guy saidOK I will take care of it. I was supposed to have the glass delivered on a Thursday. Well Thursday came and no delivery I called four times and never got an answer to any of my questions. The person I talked to promised to call me back two times and I never got a call. They quit answering the phone 10 minutes before end of business. Not a good way to operate a business at all. I will go to the location tomorrow to get an answer. They dont open until 8 AM so my whole morning is shot because that is the middle of rush hour. I will post again to tell what happens when I appear in person.
Good customer service!!!I had NO problem at all.I will use them again!!.
Great service! I will definitly use their service again.