user
Custom Glass & Doors Inc
430 Fairmont Drive, Norcross, GA 30071, United States
Appearance
Custom Glass & Doors Inc
Comments
Va
Review №1

Terrible experience! Wish I could give 0 stars.I started the process with one of their employees to get my frameless mirrors framed in March, by May we had agreed on a sample and pricing and then that employee was non responsive.I reached out to the office and they said she was no longer working for them and that someone would follow up. No one did. 3 weeks passed by and I called again and they finally assigned me someone new. However apparently my file disappeared and we had to start the process all over again.The first scheduled meeting for measuring was a no-show, after the mirrors were measured for the second time, I was quoted $200+ more than I was originally quoted and was told the original quote was way off and a pricing error was made. How is that my fault? Mind you, we are now in July, so now this process has been 4 months long. Not only has it been painful but now it is even more expensive.I’ve been very patient with them throughout, but there is so much one can take. they really need to work on their customer service as they take no accountability for anything and I’m supposed to just pay $200+ ??? Don’t waste your time

To
Review №2

Good Prices, great people to work with. Very accommodating!

Pr
Review №3

Am the Cal- atlantic home owner and Custom glass door is the vendor for all the mirrors and frames through out- I had a very bad experience with this guys and they are truly unprofessional in their job.Jennifer is the worst person in here she is truly unprofessional in her job and does not even provide proper service on the issues they made.guys come again and again to fix the issue with out proper material and they claim we got wrong frames etc. and never show upI have one issue which is pending like 1year already and they dont come and fix it the issue.Horrible experience!!

Ig
Review №4

I am Homesouth home owner. Custom Glass & door were at my home several times because of the builder screw up and they always provide great service, professional and quick.

Fa
Review №5

It’s my job

Ra
Review №6

Exelent

Information
4 Photos
6 Comments
4.3 Rating
  • Address:430 Fairmont Drive, Norcross, GA 30071, United States
  • Site:http://cgdoor.com/
  • Phone:+1 770-849-0383
Categories
  • Glass & mirror shop
Similar organizations