Glass Doctor of Atlanta provided an excellent product (a mirror) to my specifications. The service was professional and punctual; the work was completed in nine minutes. I highly recommend Glass Doctor, and will be calling for future services.

Very professionally done! Thank you to the Glass doctor team!!! I loved my service. It was done so quickly and loved how it turned out. Would highly recommend this place. Frank was so amazing and he would very kind as well. I would definitely come back!! Thank you Glass Doctor and the whole team that did a perfect job!!!!

Pros -Everyone I talked to was kind.Sales guy ended up saving me around $300Cons -Bumpy and prolonged quoting processLack of communication on when I could pick up my glass.The glass I waited a few weeks for ended up being too small.Overall not the best experience. It ended up costing me a lot of time and headache making the wrong size glass work because the project was out of time. I would probably give them a second chance, but only because they were all nice people and I never gave them the chance to correct the error.The picture shows the original glass on the left and the replacement smaller glass on the right.UPDATEAfter finding the invoice 2 months later, I noticed a notes section at the bottom which can be seen in the picture. Apparently a supervisor never wanted my business. I had originally called and asked for the exact replacement but the sales rep insisted it was the same glass by a different manufacturer and I would save a bunch of money. I repeatedly said Id rather make sure Im getting the same quality and he reassured me so I went with it. The supervisors notes make me want to run fast. 🏃‍♂️. To be clear Im not mad at the sales guy for trying to save me money.

From start to finish was a pleasant experience. I had them replace a broken double payne window and the replacement was of good quality. I really like there fast service rain or shine. David is a fair and reasonable guy to deal with, He is serious about customer service and thats a big thing for me. I highly recommend Glass Doctor.

I have used Glass Doctor of Atlanta twice over the last month for two separate jobs in my master bath. Billy was my tech each time and he is very friendly, knowledgeable and helpful! He actually went above and beyond without even being asked to do so. Billy’s approach is truly exceptional. His partner on the second job was Juan who was also just great. Additionally, I appreciate the owner David’s willingness to send vaccinated technicians as I requested. I feel very good about the integrity and honesty of Glass Doctor of Atlanta and will gladly use them again in the future.

Have used Glass Doctor several times for window replacements and have been very satisfied with their work

The installer, Junior was his name was thorough and did a splendid job. He cleaned the area where he worked and left it just as he found it. He wore shoe covers inside for the the installation. He is an employee to give thanks for. I will use this company if I am ever in need.

I highly recommend Glass Doctor. I ordered a piece of glass for my table top and was very satisfied with their service. Everyone I worked with was very professional and offered great advice as to the type of glass I would need. Great service all around.

I was very pleased with the Glass Doctor of Atlanta. The scheduling was easy and communication was excellent. They provided a quote for future services to replace several broken windows. The representative was very helpful and answered my questions with detail. Thank you!

We had a cracked window pane in a 3-pane bay window and fully expected wed have to replace the entire window to fix it. I was told to try Glass Doctor, and Im so grateful for that suggestion! They were able to replace just the one pane for an incredibly reasonable price. It was just one week from the time I contacted them for an estimate to the repair being done in full, which took less than an hour. I would absolutely use them again and highly recommend to anyone else looking for glass repair.

Professionals that offer quality work. The staff is friendly and helpful and most importantly to me is they responded to all my questions in a timely manner. I will be using them in the future for all window repairs I may need.

The Glass Doctor did an amazing job with my kitchen window. I highly recommend them!

I really like the online tool for entering in my quote request and information. I received a response within 2 hours (text and email). The messaging app provides real time q&a with an option to talk on the phone also. They were on-site for measurements the next day and the install happened a little sooner than estimated. Im in the process of having them do another Window on my home... requested a quote this morning and they will be on-site tomorrow for detailed measurements. Great Job team Glass Doctor!

Glass doctor of Atlanta is top notch. I had nothing but quality and professionalism the whole entire experience. I was first quoted by a sweet lady named Caitlin who helped me through the whole process. The techs were Fast and efficient. Very happy

Very responsive. Responded almost immediately to my test/emails. Tech who repaired my window was very personable yet professional.

Glass doctor was incredibly helpful. They recommended a temporary value option because of the lead time of special replacement glass and was able to fix it the same day, within the hour. They’ve got a customer for life!

We had Glass Doctor replace the windows in our sliding doors. Saved us more than $5,000 versus buying all new doors. They we ordered, made, and installed in less than 10 days time. While this was not the largest home improvement project we have done to our house my wife says it is he favorite improvement to date.

I am so happy I can see out my windows and it was much more economical. The guys worked efficiently and definitely knew what they were doing!!!

Came recommended by a window-washing company - they measured and installed and the window looks great! Very efficient and pleasant.

Recently used Glass Doctor to repair 3 windows in my home. Summer was the customer service person I reached out to and she was very responsive and provided me great quotes for the window repair. Carlos was very professional, on time and did a great install. I received the glass replacement a few days earlier than estimated. The pricing was awesome! Love their customer service folks and the installation folks. We may do a few more window replacements with them soon! Highly recommended!

Professional service from start to finish. Highly recommend . I had several windows with broken seals. The manufacturer was no help since the warranty expired. Glass doctor resolved it .

Incredible customer service! From the receptionist to the owner of the company. Thanks to Katelyn for helping me through the entire process. The Glass Doctor is truly a neighborly company and outstanding work. I would totally recommend this company to everyone!

I contacted 3 glass repair companies not only did Glass Doctor offer the best price they gave the absolute best turnaround time. Their customer service reminded me of the days when people actually cared and took pride in services they provided. I highly recommend Glass Doctor.

I was told my another company that it would cost $1500 to replace a single section of a window. Glass Doctor replace only the broke section for 1/5 the cost and a month quicker. Best company ever

Very prompt and fast! Would recommend again. Payment was also super easy.

I highly recommend this place if you need your car window replaced. They are quick, reasonably priced, and professional. They have a waiting area thats clean and neat. If you are in Gwinnett and need your windows replaced check them out!

One aspect that I like about this company is that I could communicate directly with the technician who came for the initial estimate and who will also be replacing glasses. Other companies we had estimate from were very difficult to communicate through secretaries who had no technical knowledge. We had 10 of our condo dual pane glasses had to be replaced.I was able to communicate with Carlos multiple times so that timing of the replacement was coordinated with the condo maintenance. He did excellent job without mistakes. I gave him and his co-worker tips.Excellent job!

Great experience all together! Got my estimate within the hour dealing with Caitlin. Glazers showed up on time and we’re very professional. Job was done quickly and correctly. Very happy with my experience with Glass Doctor Atlanta.

The overall experience was great. Made one call, got great input from Michelle, sent over a couple of pictures of our 25 year old broken window, and within minutes I had a quote. When I called back, they scheduled someone to come out and do precise measurements the next day after my call. After measuring, they told me it would take a few days to get the double pane replacement. The schedule team called me later that same day and told me the new window was built and complete and they could install it the next day. Again they arrived on the schedule they committed to, removed the broken glass, installed the new glass, and replaced the window in our home. John, who came out to do the measuring and also came out to do the install was great. He said that part of the trim that was holding in the window was rotting. He said he could switch the bad bottom piece with the good top piece. I asked him if I picked up a new piece of trim if that could be used instead of the old bad piece of trim. He said that would be no problem. John completed the removal of the window from the house, the removal of the broken glass, the installation of the new glass, and replacing the window in our house in less than 1 hour. This is a great group and there is no one else I would consider if I had to address another broken window.

Service superior..I am very please with the service provided to me. The glass fit perfectly and look great.I was provided Excellent Customer care..To all that I encountered..from Caitlyn..Michelle..Frank...and Junior..Thanks to all you are the best..Highly recommended

Excellent and fast customer service from start to finish. The technician that came out was extremely professional, courteous and quick. I highly recommend Glass Doctor.

I was able to get an estimate by submitting pictures online. The price seemed reasonable; although a couple of other contractors did not contact me, so I cant say for sure how Glass Doctors price would have compared. They did, however, give me a multiple window discount on a second item that Im contemplating having repaired and said they would honor it for 90 days. All, in all, they were very helpful, professional, and responsive. David, the tech who did the work, was great. I was having lower panes replaced on two windows, and he even did some maintenance work on the upper panes for me. The work he did was spot on. Highly recommend the Glass Doctor and will use them in the future.

The measurements were perfect. The correct window only took a few days to create. The installation was fast and professional.

I have been looking around for a place to replace my windshield which had a huge crack in it. One place never returned my request. GlassDoctor was quick to respond and their system was very easy to use. There was a confusion about the appointment and they were quick to help work it out. Would recommend them for your next windshield replacement!

From the beginning to the end, we received nothing short of top notch service. The online system is a winner and the coordinations to schedule the installations is the best we’ve experienced. Thanks for your professionalism and quick response.

Came out thin the hour on a Sunday for an emergency broken sidelight by the front door. Super quick, courteous and done well.

Great experience, wonderful customer service. Chris Stancil was our installer and he knows his stufff.

Excellent service and best price I found.

I would highly recommend Glass Doctor. Before choosing them, I read information on the AAA Website which led me to my decision to use Glass Doctor. Glass Doctor met the recommended AAA criteria. This information is from AAA:“When replacing a windshield, use of the proper materials and techniques is critical to vehicle safety. For a job done right, motorists should choose an auto glass business that is a Registered Member Company with the Auto Glass Safety Council (AGSC) and employs AGSC Certified Technicians.”The tech who performed the job was prompt, professional, & courteous. A warranty is also included with the work. I will definitely use Glass Doctor again if it becomes necessary for glass replacement or repair. Also, the competition was much higher in cost for my windshield replacement.

The whole process was superb from initial phone inquiry to installer!

These guys are great! Would recommend. Very responsive and timely.

I recently broke one of my dining room windows while playing frisbee in the yard (oops). The day after we called, they had someone out. Scheduling was really easy and Thomas did an awesome job on the repair, he was super communicative, and was in and out in about 30 minutes. We will definitely be using this company again. I highly recommend this company and Thomas!

Fast and quick response. The window was fixed within a week.

Glass Doctor of Atlanta was wonderful to work with. I ended up with a cracked windshield and have lane assist, adaptive cruise control and all the bells and whistles which make it a pain to replace a windshield. Finding a location that can replace the glass as well as provide the recalibration necessary was a challenge. Glass Doctor of Atlanta was able to do both and in a fast and friendly way. Frank was great from the beginning, I was able to get an appointment the next day and he let me know what time was best to bring in my car to get it fixed ASAP. Once I got there, Frank was very polite and informative. The area to wait is comfortable and clean, with a TV and nice seating. Chris, who was doing my recalibration, even took some time to talk to me about how it was done. Overall, end to end, great experience! I hope I dont end up with the need of their services, but if I do, I will use Glass Doctor of Atlanta again!

They did the excellent job and repairing my window pane for my house.

From beginning to end, great experience. Excellent process, combo of texting app to use and calling to keep me apprised. Very timely, every person was very nice and professional, Daniel, Chris who installed, everyone. This is the way a business should be run, outstanding operation.

I have nothing but good to say about Chris who came out to measure and install. A real gentleman that is rare to find these days. Both polite and professional.Saved me $ too because I planned on doing top & bottoms of my bay window but when he came to measure I realized the bottoms were fine! Did not try to push it to make more $. He realized I had a tight budget. Just had major restoration done after a water leak! Definitely recommend. Was cheaper than new windows and it was actually the window company I used in the past that recommended I just replace the glass.

Very timely and professional with the window repair service I requested.

I had a large framless glass shower I needed installed. I pre-ordered the service to get on the calendar (paid half) because I had to wait for the glass to be delivered. They regularly followed up with me.They put me on the schedule for two days after I got the door.They uncreated it, got it up stairs, and diligently installed it.These guys are PROFESSIONALS.

These guys are the best! I had 30 windows that were original builder grade all fogged up and streaked due to condensation inside the glass. Of course we were selling our home and had to get this job done quick. Called Glass Dr. and they got us a bid and the replacements came in fast. The two installers John and Carlos, were very professional and prompt. I would definitely recommend Glass Dr. to anyone who is looking to save money and time when it comes to just replacing the glass instead of the whole window.

Within 24 hours of reaching out to Glass Doctor, Billy showed up at my door. He was professional and on time. He was wearing a mask and socially distanced as much as he could. He took the measurements of the windows, ordered them and was right back at my house to install them. We purchased about 9 windows and he was super quick installing them. He was very knowledgeable and nice enough to explain to me all the different types of windows. Will definitely purchase from them again and recommend them to family and friends!! Very pleased. My windows look AWESOME 🙂

Glass doctor came out to my property to get exact measurements after taking an estimate over the phone. At that time, they increased my purchase price once getting exact measurements. They also took a picture of the shower for reference to build the glass enclosure. When they arrived to install the glass they were an hour late and the manufacturing was wrong. They had my door opening out to the left in front of my toilet. Instead of to the right where there are no obstructions. The technician who came out admitted that he caught the error before heading to my install but his bosses told him to do whatever he needed to do to get me to accept the install anyway. So they switched around the panels which left an uneven gap on the left side of my shower, to which they tried to fill with a translucent colored silicone against my beautiful black shower. It looks like a cheap, botched job. Totally unprofessional and they lack basic customer centric attributes. I would not recommend wasting your money and by the way, i paid a premium for this glass enclosure

I would definitely use them again! Quick, easy, inexpensive, on time....5 stars in my book! I had a small crack in the windshield that was sealed, took only a few minutes, all personnel were wonderful and so helpful to work with!

Mover shattered the glass top on my brand new $3k table. I thought it was over. But thanks to GlassDoctor in Norcross I have a wonderful new glass that’s better than the original. Thanks for a quality product delivered with outstanding service.Tammy

I recently had 13 Windows replaced by Glass Doctor... My reps name was Caleb.... ALL I can say was when the Job was done was....WOW.....it was Truly WOW MOMENT for ME....the end result Far Exceeded my expectations and the Price confirmed My Decision to choose Glass Doctor... Trust Me You WONT be Disappointed... Quality work at an Amazing cost....Ken, Douglasville

Glass Doctor was great! Nathan not only was extremely helpful, but he was knowledgeable and professional.

Very good experience all the way around. Technician did a great job and showed up a little before the appointment time.

My repair guy was AMAZING and fast! It was nice talking to him too! Great job!

Big shout out to Chase and John from Glass Doctor who replaced two of our main family room windows. Great customer experience, very fast and reliable service - a pleasant experience from first contact to final payment. Anyone who needs a window replaced in the Atlanta area: this is your go to company.

Had a really great experience with them. 10/10 would recommend

I used Glass Doctor to replace all the dual pane windows in my house. Glass Doctor can replace just the glass and not the entire window, saving me thousands of dollars.My windows were 20 years old and most had broken seals between the panes. I now have brand new sealed dual pane windows with a lifetime and transferable warranty.Billy Culpeper was my sales guy and installer. Super friendly, and a complete pleasure to work with. He knocked the windows out in one day, and did a superb job.I highly recommend Glass Doctor if you still have good window frames and just need new glass. Save some money and get brand new windows.and save the waste of replacing perfectly good frames.

They were on time for my at home appointment, communication was excellent, great costumer service overall, best prices around and fixed my broken car window the next day. Doesn’t get better than that. Highly recommend this place !

Quick and easy to use their service, highly recommended

We didn’t end up using the Glass Doctor because we have to replace the entire door. I would not hesitate to call them again however. They were so responsive and helpful in trying to get me taken care of after a home break in. Everyone was extremely professional and really wanted to make sure we were helped.

I couldnt wait to have my frameless shower glass doors installed to complete the new look of my updated bathroom. I was thoroughly pleased with the professionalism and friendliness of the employees. I would highly recommend The Glass Doctor to my friends and family.

The Glass Doctor handled everything from the estimate to the installation in a professional manner. They replaced a broken window in our basement door. Im not sure if their price was the lowest but after working through the process with them, I dont care. They made it easy and did a great job.

They were great! Very communicative and the tech did a super job on my Jeep JK!

They were very professional. Within minutes of requesting service via their website they called me back and explained the process to upload pictures and rough measurements. The had an estimate to me a couple hours later. The final measurements where taken the next day. The install was quick and professional.

Shows up when he pleases.That 35 dollars will be deducted from your final bill is a joke. You ask about it and they dont know what your talking about.

I had been searching for screens to replace my windows for almost 2 years. I couldnt find the size in Lowes nor Home Depot. My HOA president suggested using Glass Doctor. Im am so glad that I listened. John was prompt, professional, knowledgeable and helpful. He explained what needed to be done to fix my window sill problems. He also made sure everything was secure. If you decide to use Glass Doctor, which I highly recommend, ask for John. You wont be disappointed.

Technicians need to apply caulking around window better………very messy, uneven and missing areas of window trim. Needs to clean up better at job site.

Glass Doctor was reasonably priced. They came to my home and changed the passenger side window on my car in less than an hour.

Had one of our house window panes replaced due to it cracking. They were quick. Very reasonably priced for a house window replacement. Billy was the tech that replaced the pane and he was very professional and the job was way quicker than I expected. We are considering having some other window panes replaced that are fogged over. Much much cheaper than having the whole window replaced. I highly recommend them.

Very happy with this company, they did a great job on time and at a good price. if you need windows this is the place for you.

Replaced the side windows by our front door to the house. The process couldnt have been any easier or more efficient and the quality of work was excellent. All at a fair price as well.

We used Glass Doctor of Atlanta to replace the sidelights adjacent to our front door. Their bid was very competitive, the work was done quickly and and professionally. Id use them again for a small project that required replacement of glass or windows for my cars or home.

Great customer service. Fixed my mirror that came apart from the frame and did a great job too. Pricing was super affordable for a mirror that size. I recommend them to anybody. They were very transparent.

Being a lawn care operator there are those unfortunate times when we damage or brake glass doors or windows. I have used Glass Doctor when those accidents occur. They are very quick to respond and get an installer out to replace the glass. We call Glass Doctor, tell them what we need, pay for it and then turn the scheduling for replacement over to our client. If I ever need glass replacement Class Doctor is who I will call. I just hope it wont be anytime in the near future!

The rep was very professional and courteous. Thank you for the speedy service. Ms. Williams

Everything went as promised. Friendly and professional. Solid value pricing very reasonable.I will use them again when I need help with my windows.

The service was quick and efficient! The quality of service was excellent. I will use them again.

Awesome came on time and Very professionalI would definitely use agine if needed 5 stars 🌟

Great service! Timely!!

Needed glass insert (22x64) replacement on door. Glass Doctor quoted great price and job was scheduled two days later. Technician Chris showed up as scheduled and had to order special glass. Five days later glass was delivered and installed by Chris. Took about an hour and job was complete.Chris was very professional, wore Covid mask, cleaned window and job site. Could not ask for better service. Thanks Chris for great job!

My sliding glass door fell off track at 11:00 pm. They were here in 30 min. Finished job around 12:15 / 12:30. Cleaned area and give me great price.I have never had that kind of service for any repair home or car. Thanks Glass Doctor !!!! You saved the day.

We had an inside door window break in a very old (1940s?) door in our church building. From my first call to Glass Doctor until the work was done, I found each person I dealt with to be very helpful, friendly, and professional. I like their communication portal used to obtain information needed to give us a quote. The service techs called first to give an arrival time estimate. And the work done on our old door was top notch! We were very pleased with the result.

My experience was seamless and professional.

They did a nice work replacing the glass in my door to the deck

The Glass Doctor was very helpful and professional in meeting my needs. All my questions we’re answered. Their prices were reasonable. The installer was courteous and quick. He wore a mask during this time of COVID-19 and that was important to me, being in a high risk group. He also did an excellent job of cleaning up after installation was finished. I will definitely use them again if needed.

I have used this glass doctor location twice in the past for windshield replacement on different vehicles. they are friendly and professional. an employee even offered me a doughnut. the previous lifetime road hazard guarantee has been shortened to 12 months.pros: 1) very comfortable waiting area.2) kitchen area with coffee, tea, hot chocolate, & available microwave.3) complete windshield replacement including calibration of all sensors.4) stickers from cracked windshield were saved & replaced on the new windshield when possible.cons: i deducted a star for four (4) reasons.1) appointment time mix-up: i asked about an 8am appointment, & was told i didnt need an appointment, to just come in before 10am because they got really busy by 11am. i received a call to confirm my arrival & get payment, which i thought was full payment but discovered at the end of the installation was just a $19 deposit. during that call, i was told that i needed an appointment, & the earliest time available was 11am.2) additional time required while annual software update was performed. since they knew my vehicles year, make, & model, this update could have been done before my arrival, or at least while the windshield was being installed, instead of waiting until the windshield was installed.3) tiny glass slivers left on dashboard & steering column. the slivers were clearly visible, & should have been removed.4) new windshield wasnt as clean as i thought it should be - residue from id sticker was clearly visible on upper right corner, & there were also streaks from incomplete cleaning.

I called to replace a fogged up pane of glass on a sliding glass door, also the rollers werent allowing the door to slide. I sent a request for a quote on Sunday night. I received a phone call at 8 am on Monday asking for measurements and images, which I quickly completed on their website.My appointment was scheduled on Tues, and my door was fixed in about 40 minutes. I was pleased with their professionalism and promptness. I will use them in the future with out hesitation.

We had two 20-year old double paned side lights in our doorway that were in need of repair/replacement. the interior insulation between the 2 panes was bulking out. it looked awful. the windows had to be totally rebuilt. it was more than a simple glass replacement because the windows were built into a wooden frame. these replacements had to be custom built. Glass Doctor did a great job, delivered on time, and the installer did a great job on the installation. we are very happy with the end product. we appreciate the fact that Glass Doctor will do these smaller types of jobs, all of the window replacement companies i contact werent interested. the job actually ended up being more expensive than i initially planned but understand that the glass and surrounding wood work were custom made so didnt expect it to be cheap.

We had 19 windows that the balances were broken and would not operate. Chris inspected each one,, ordered parts for all and replaced them. The cost to repair these windows was around 20% of cost to replace them. Chris did a professional job of the work and was very helpful in explaining what he was doing and giving advice on how to maintain the window hardware.. I would certainly use Glass Doctor of Atlanta for any future glasswork.

Chris S., of Glass Doctor of Atlanta, did a wonderful job replacing the glass on several large windows in my house. Ive worked with alot of contractors and Chris was simply outstanding. His work was not only meticulous but he was very pleasant to have around. He finished the job at 7:00pm as he spent alot of time getting the last window just right....and it didnt even seem to phase. Thank you Chris!

Worked with Chris Stancil on a far ranging project, replacing both glass and many complete window sets at my home.We made the installations in 5 stages. Chris was highly professional, always timely and helpful with questions about options, installation and timeline. Very comfortable having Chris in my home on 5 occasions, even in the Covid environment. Very pleased with the project results and highly recommend Chris !

They did a wonderful job of fixing my two window units within 5 days of calling them. I couldnt have asked for faster or more professional service.

Excellent customer service. Install was very professional and completed on time

Each person I spoke with at Glass Doctor was professional, very responsive and friendly, from my first contact to the technician. Service was performed perfectly and expediently. Without question, I will use Glass Doctor again when needed!

We are a facilities maintenance company and we partner in the Atlanta area with The Glass Doctor. They are most certainly accommodating and client focused. We are happy to partner with such a team

Two front windows were replaced at my home from the Glass Doctor.When the second one was done, I was told there was rooting wood and that was why the window does not fit correctly. My question is why was that not addressed prior to replacement???When I spoke to Mike, I was told I would need to get that fixed myself. Then they would come out to repair the newly installed window which held a year warranty.Crazy... I appreciate the owner calling me when the installers foot went through the ceiling on the second window. That was fixed thank God.Hopefully the owner will look at my situation and offer a reasonable solution.