I brought Jeff at autocraft the body and all panels from my 1976 Triumph TR6 to be repainted. I am doing a better than new complete restoration on this car. Jeff and the guys did an awesome job in repairing a couple of dents and doing a complete paint job. it looks BEAUTIFUL!! i could not be happier. ive known Jeff and his quality of work for over 30 yrs and highly recommend Autocraft to anyone in need of body work. the customer service you receive is just as great. there is nothing like being able to talk to a real person whenever you have to call.
10/10 recommend. My car was in and out in a timely manner and the wonderful office manager kept me up to date the entire time. She was very helpful when it came to dealing with the insurance company and took all the stress away from me. The work looks flawless and I picked up my car to find out it had been completely detailed as well. I felt like I was driving away with a brand new car.
This is the 3rd time using Autocraft and I wouldnt recommend any other body shop in the Norman area. Jeff is Awesome and they are great people to do business with. Thanks again Autocraft for fast and professional work!R. Birdwell
Auto Craft came highly recommended by our primary auto repair shop, MasterTech. They are trustworthy, honest, and fair.Our 2017 suburban was damage after the April 2021 hail storm in Norman. Jeri (office admin) and the Auto Craft team handled our difficult insurance company (national chain who decided to subcontract adjusters for this storm) over the past 3 months. Jeri consistently provided me with updates and was always so nice.AC team did a great job on our VERY hail damaged car (glass - windshield and rear side windows replaced; body damage work - hood, roof, entire passenger side, + recalibrated) - there is only one spot that had a few waves still showing, everything else was perfect.We’ll absolutely use them again for our auto repair needs.
My husband and I took our Honda CRV and Honda Pilot to this facility to repair the body damage after a hail storm as well as repair an electrical issue with regard to the door locks on the CRV.With regard to overall level of craftsmanship related to the body work, this company did a great job with repairing/replacing the side mirrors, windshield and tail lights.However, we did have two issues that were a bit concerning.1) Before I took in my Honda Pilot for repairs, I spent 3 hours vacuuming the shards of glass out of the cabin because the back windshield was shattered. I also cleaned all the back of the cabin around the window, which included plastic covers around the back door window. When I went to pick up my vehicle, there were two of those three plastic covers missing. When I went back to Auto Craft to ask if they could please return them to me, because I literally thought they just forgot to put them back on, the manager told me the mechanic working on my vehicle, informed him before he even started working on my vehicle that those parts were missing???? That is kind of an odd thing to do especially since it was not documented on the paperwork that parts were missing before they began. Suffice it to say, the manager implied I was either lying to them or I just imagined that I cleaned them. Yes, I am a senior citizen but, I definitely know what I cleaned in my own car, especially when I was looking at it for three hours and have owned my vehicle for 16 years. At the end of the day, they did not offer to replace the missing parts.2) My husband and I both mentioned there was an issue with our door locks making a loud noise and were repeatedly locking even though we were not activating the lock/unlock key. According to them, they said my husband informed them to replace the lock assembly on the drivers door.My husband said he definitely was not that specific nor would he be, We simply asked them to identify the issue and do what they needed to do to repair it. Unfortunately, when we picked up the vehicle, the door locks were still locking every 10 to 20 seconds on their own and the passenger door would not open as before. When we called them to let them know it was still not working properly, we were told, by the young woman who answers the phones and schedules appts, they were just doing what we asked them to do and it is our fault for not providing them with more accurate information regarding what the mechanical/electrical issue was. I did let her know, we are not mechanics and as such were relying on their expertise to make that assessment. Her reply, Well you can certainly go to someone else and have them check it out Of course there was no mention of the fact we were charged $122 plus labor for a repair that never happened. YIKES! Not professional....Not nice.....and down right rude!At the end of the day, I would like to recommend this place, because, they do have some great technical skills as it relates to body work. But alas, their people skills are sadly lacking. Not only were they unprofessional and uncooperative, but more disappointing was their arrogant and condescending attitudes.
Our new Honda CRV (one month old) was broadsided by a heavy pick up truck. The people at Auto Craft Body Shop made our CRV look brand new, like we picked it up from the Honda dealer showroom. Absolutely perfect work. We are so grateful to them. Jeri and everyone else there were very polite and very professional. We highly recommend them.
This is the most Amazing shop....they listened and tailored the process for my schedule with no problems.
I recently took my Toyota Sequoia to this company after getting in a fender bender. I contacted the shop right after my accident and the receptionist was patient, sweet and very helpful. Once my car was at the shop, they kept me updated on the repair process and everyone was so friendly. One of the guys touched up some rock chips that were not related to the damages from the accident, for free. My car looked like new when I picked it up and they even vacuumed it out and made it look beautiful! These guys are the best in town, they make you feel like family and your car will look gorgeous once you get it back. If ever I get in another accident, I will be going back to Auto Craft.
They did an amazing job repairing my FJ cruiser. It looks better than new. The staff is very knowledgable and friendly. Ill definitely use them again in the future.
They were so professional and helpful! Excellent customer service and top quality work. Highly recommend this place.
I have to give at least 1 star to be able to post a review, that being said my car was recently in a accident and I was referred to this company, when I called to try and schedule a apt. I instead was met with a very rude and unprofessional receptionist. As this is already a unpleasant experience with my vehicle you would assume that a company that deals in these matters would be more helpful in answering questions. Instead rude is what I received so much so that despite the recommendation i have decided to take my business else where. In a effort to rectify the situation the receptionist called me back to leave a message which not once was there a apology just re wording in a sence to try and explain why she was rude. It did NOT help the situation. Hoping that the right people see this review and take notice. If you cant be professional in a customer service setting then you probably shouldnt be in customer service. Best wishes!
We were involved in a very bad accident in a 2016 Toyota Highlander on 3-12-19 and to our surprise the insurance company did not total our vehicle. So by recommendation from our Toyota dealership we took our Hilander to Auto Craft Body Shop. Very nice and very knowledgeable people they are. The officer manager Jeri and the owner Jeff both kept us updated on the progress of the repairs. When we picked up our vehicle we were very pleased with the job that they did. Our son is an auto body and big truck body tech so we had him scope out the body shop job. He was very surprised at the quality of the repair. He couldnt find any flaws or any tape lines where the old paint met the new paint. He said it was as close to perfection as you can hope for! They are very good so they are very busy, therefore you may have a small wait to get your vehicle in for repairs but the wait is well worth it. We would recommend Auto Craft Body Shop to everyone.
The go to body shop! Friendly, honest and will go out of their way to make you feel like a valued customer. Would give way more than 5 stars if I could.
I recently bought a new car and unfortunately damaged my drivers door so it needed to be replaced. Auto Craft came highly recommended and they did an outstanding job! Everyone is so pleasant and very helpful. I had my car back within a few days, my total was less than my estimate, and my car looks better than new!
Great business! Friendly staff! Worked seamlessly with my insurance company and had my car back to me much faster than expected! There were a couple things that needed a second look, but they were glad to fix them and even went above and beyond and replaced a battery terminal and battery in my key fob! And to top it off, they gave me a ride to work and also delivered my car after it was ready! Exceptional service!
Auto Craft Body Shop did some work for a friend of mine after they hit a deer, and the work was fantastic. I knew who to call when I hit a deer in my Ford Taurus recently.They got me in for an estimate fairly quickly and we setup a time table for repairs. They were very friendly and got to my car quickly. The work they did was flawless! The front of my Taurus looks brand new. If you are around Norman and want to get some work done right, these are the guys to work with.
These people are great. The price was one forth of another shop. We left a dent due to cost and when they finished we could not even see it! The timing was just as predicted. We would recommend this place to anyone.
Thanks to all the wonderful reviews on here I chose this shop to fix my 4runner. This shop was very friendly, professional, and went above and beyond. One of the parts was no longer available through the dealer and they still managed to find a part that worked with incredible timing. Took it in for an estimate, parts were ordered, and when the parts arrived they got the job done before the end of the business day. Very satisfied customer and they are highly recommended!
Good repairs and easy to work with. After getting an estimate from this shop a few weeks ago I recently took my corolla in for a front bumper replacement. The repairs were done quickly and well and the initial estimate was spot on with the final cost. Cant really ask for anything else from a repair shop. (However, I will mention that due to the hail storms in the area earlier this year you can expect to wait a few weeks to get your vehicle in for a repair.)
Double 5 star all around! Honest, and great work! They work on each car as if your family! Bonus!
I would highly recommend Auto Craft; friendly, courteous, and helpful staff all around. The final product revealed master craftsmanship (thanks Jeffery and Jeff) and my damaged 911 was restored beautifully. Ive been called a perfectionist by my good friends and obsessive-compulsive by others when it comes to my automobiles, so my giving a rating of 4 stars speaks volumes!
Hands down the best body shop in Oklahoma. I am in the auto industry and have done business with these guys for over 15 years. I never cease to be impressed with their workmanship and quality control. You may have to wait to get in or get an estimate, as they always stay busy, but it is definitely worth it.
Great work!
I was referred to Auto Craft by Fowler Toyota. My estimate came in at almost half the cost and less than half the time compared to 2 other body shops. I was very impressed with the results. Great people!
Auto Craft’s staff is excellent in service and take pride in their work. I’m a 100% satisfied with their work and the little extras they have provided! Will definitely use Auto Craft again if the need arises.
Ive used Autocraft for my car body work exclusively since the early 2000s, everyone Ive recommended them to has had the same great experience I have. Professionally run and very fairly priced for the quality. Now if I could just get people (and trees) to stop hitting my cars, thatd be fantastic!
Auto craft continues to be very professional, prompt, and do what they say which is what I look for in a auto repair business plus they are great people. They had my vehicle completed as promised and it was one day early, will continue to trade with them and recommend you do the same!
Best body shop. I will only allow Auto Craft to repair our vehicles.
Top notch work! I am very particular about body work and can usually spot repair work, this isnt the case with these guys. They will return your car to the way it looked from the factory. I wouldnt go anywhere else.
Have used them several times over the years. Great work!
They have done many repairs for us over the years and they each time do outstanding work.Highly recommend them!
Friendly receptionist, but they never bothered to call me up to do an estimate on my car. I left all my information with them. I was told that they would call me the next day. Theyve never called. I guess they dont want or need my money? Its bizarre that I have to beg shops to pay attention to my car when Im offering thousands and thousands of dollars...
Fast and friendly service. They did a phenomenal job, I am a very happy customer!
Had them work on my 1973 Mach1. They did a fantastic job! Highly recommend them!
I was referred to this place by State Farm. I went to get an estimate on 5/26/2015. I was told the person doing the estimates was not there and I would have to wait around 30 minutes. The front desk person was rude about it to. Something was shady about the place anyway. I left and went to Service King and got an estimate in ten minutes.
I have taken multiple vehicles here for body and paint work, a Mitsubishi Lancer, VW Beetle, Toyota Prius, ALL treated with care and excellence. Super friendly staff as well!