You know when you walk into a place and everyone is running around and you know (rolling of eyes) it’s going to be while before you’re helped, that was my first impression BUT it turned out to be well organized chaos. I will say here that I did make an appointment on line prior to my visit. The app is easy to use. These guys know what they are doing. They are knowledgeable and offers you choices. Luckily today I only had a flat tire. I have never been in this store but they treated me like a regular. There was no charge for the repair and they remounted the tire for me. I did buy their tire insurance though. Dallas, the guy that helped was amazing. Even though they were extremely busy, it was Saturday, Dallas stayed with me throughout the whole process. They impressed me so much that after I left I returned with a few pizzas and such for their lunch to show my appreciation, when I handed them to Dallas he said he was going to give them to the guys in the bays “ because they are working hard “, bravo Dallas!. I will be a returning customer!
I recommend Discount Tire to everyone but especially the Norman store!! Went in today and Shawn went above and beyond my entire visit. Compared tires with me so I got the best deal, got me one of the four I bought to take home to put on and then got me in and out quickly when I brought my car in for the other three tires so that I could get back to class. Everyone in the shop was nice to every person that walked in the doors and so helpful. I know I’m getting the best service and deals when I come here!! I will stay recommending this store!!!
Always a good experience with them. Fast and convenient!
I called the shop at 5:55pm needing my tire fixed before I left for a family members graduation in Dallas Sean and Devin were extremely helpful about getting me in and helping me out. Turns out my old tires were low on tread the crew was excellent and fast about replacing them. It’s comfortable, clean, and efficient. Couldn’t recommend a better place to get your tires fixed up. Thanks guys!
I tried several different tire shops in Norman before deciding to go to Discount Tire. Should have done that in the first place instead of wasting time at Hibdons and other places. I’ll never go back to Hibdons after dealing a rude employee that got an attitude after I decided not to pay $676 for their “cheapest” set. Left there and went to Discount Tire and got even better tires for almost $200 cheaper. I’ll never go to another tire shop. The employees at Discount Tire were great. Had me in and out in about an hour.
Six stars instead of 5stars. !Wow we walked in during morning hours. We wanted tires rotated and balanced for a long road trip very soon. ., and I was concerned that the tread wear was getting to the point of needed attention.We were greeted in the parking lot as we got out of the car. We explained what we wanted to do. The representative said to go in and have a seat, and he would check things out. He was nice and he listened to us versus just selling tires.Within a few minutes the Rep, came in. Said tire wear was perfect and the tread depth was Ok but at the minimum safety of 4/32. He said we could wait till spring if we were regionally driving,, or get new tires if we wanted. Let’s be honest,, tires are not cheap. Yet when you are driving in the hot summer or on a long trip you can count many vehicles on the side of the road with FLATS due to driving on worn tires!!My GF made the choice own her own to purchase new tires. Their was ZERO pressure from the store.The store called us when our vehicle was ready. Great new tires!! We recommend this particular Norman location.
One of the most efficient and kind businesses in Norman! Every time I’ve been in the staff has been very helpful and have always made sure I’m aware of everything going on with the care of my car. Would highly recommend - even better experience when you make an appointment! I will not be going to any other tire place in Norman for my time here.
Great service and price JC helped me out and made the whole ordeal very easy couldnt be more pleased.
Quick and very efficient on a tire repair. I recommend them.
Came here with almost flat tire and they took such a good care of making sure to find out what caused it and to repair it. And they run diagnostics on all my tires and explained to me how are my tires looking without any pressure or sales pitch to replace them. Just amaizing staff and place. I will not go anywhere else to have my car taken care of.
Great tire experience. In and out. Great customer service
Good selection, decent prices, staff tries hard. wait time might be an issue
Excellent service friendly staff great price and awesome warranty on tires. Highly recommend them
A little more expensive than WalMart but they are great and never had a problem with them. They are popular so be ready for a wait. Just an observation but everyone is like 20 years old that works there
I had some unexpected tire trouble and went through a dozen alternatives before finding this store. Every member of staff was professional, helpful, and patient. They explained options without ever pressuring us for more expensive solutions. They got us in and taken care of quickly. I wont go anywhere else and will recommend them to anyone needing tire help. I have never had a better experience with car maintenance.
They helped me fix my flat tire without charging me a penny! Thanks so much! Will definitely come here if I got any tire problem.At first I came to Midas, I was told that it was unfixable and at least both the front tires need replacement, I almost agreed until I saw the over 300$ quotation.
They got me in right away despite their computers deciding to reboot. I had to change my tire because it was too low and had a screw in it. Sean was awesome and walked me through the whole thing. I didn’t get the man’s name who actually changed my tire but he noticed a slash in it as well and that it wasn’t safe to drive on. He easily could have patched the screw hole and put it back on my car, but he didn’t. Who knows if it would have popped later on while I was driving. I greatly appreciated that he took the time to look over the tire completely!
This store helped a sad, scared college kid who Firestone tried to screw over. Firestone told her that her tire couldnt be repaired, they lied. She went to Your store and your people were so incredibly kind and helpful to her. She was so upset after Firestone was acting like she would have to purchase new tire. Your people were extremely helpful. Thank you for the way you treated her. My business will be directed to your company from now on, because of the people that helped her, with honesty.
Appreciate them always providing free air checks for tires, especially during this winter! I was struggling with the weather and my car this morning, and they graciously went above and beyond to help me with a separate car issue not even related to tires. Amazing people are working there!
I bought my tires here, and every time I go in for routine air check, and rotation, they are very nice. If you can, I suggest calling for an appointment, so you dont have wait very long. I ran over something and it popped my tire, they replaced it no worries. Great place, and price.
I went to three tire shops in town. Sean at discount was the only one to take the time to educate me on the look I wanted. He found me wheels and tires that worked for the appearance I wanted. I would definitely recommend him.
Good experience there, got what we needed...
Trash location. Always rude to my wife. They give her reasons they can’t do their jobs but when I take the same vehicle in they don’t say a word and do their job.
Good staff and fast and efficient
I can always count on excellent, timely and friendly service every time I visit.
This was probably the best experience with having tires put on my car that I have ever had! I called last night around 5:30pm to tell them what I wanted for tires. They werent in stock, but the guy on the phone made me an appointment for noon today stating that the tires should be there by then. Just before 11am, they called me to tell me the tires were in. I showed up at noon, dropped my car off, went to order lunch and at 12:40pm I received a text saying my car was ready for pick up! 40 minutes flat and they had my car ready. Pricing was about $200 less than I had anticipated too! I have always gone to Americas Tire / Discount Tire, but THIS was the best experience yet!
Great service. Made me a great deal on two fairly new tires. Treads looked great and saved about $400-500. Thank you!
We wanted to thank the really helpful knowledgeable folks at this store.We had a big mess with our big Fifth-wheel RV on our way to Texas. They did a great job getting us going.👌
The staff here is awesome. I have been to many tire shops in my life and this store is up front and honest. Thank you all. No one likes to HAVE to buy tires. They make it easy!
Fast helpful efficient and friendly.
Great the service! When in for a flat tire and they patch it up and checked my other tires got it all done within 1.5 hours.
This place is awesome! Shane? Shawn? I don’t remember his name but he was very informative and professional. Great service and I will definitely be back
In and out fresh rubber! Great staff here
Excellent speed, had a tire I wasnt sure about and they checked it out and it had a nail so they fixed it for free! I was buying a tire as well of course.
First time at Discount Tire today. We had a very slow leak in one tire and pulled in with no appointment to see if we could get it patched up real quick. Wait time was 1.5 hours which we didnt mind seeing as they were busy and we didnt have an appointment. They are walking distance from a shopping district, so it was convenient to drop the car off and do some shopping while we waited. They fixed the leak a few minutes early, were super friendly, and sent us on our way with no BS at all. Will 100% be doing more business in the future.
Had a new set of 4 tires mounted to just over an hour as a walk-in. Very happy with the knowledge and professionalism of the staff. My family has been going here for years.
Helpful, quick and reasonably priced. Will definitely come here again.
Favorite tire store chain. Wouldnt buy tires anywhere else
Went here to get a price to have tires mounted and balanced (already had tires ) and the guy quoted me 250$ just to mount and balance a set of tires. Went 1/4 mile to hibdons down the road and was only 140$ not to mention discount didnt even offer alignment. Wont ever be going back her again after having that worker try to bend me over that hard for a mount and balance and I used to buy all my tires here including all my fleet trucks for my business.
I had a great experience replacing my tires today! Got the Falken Wildpeak AT3W. The process took less than an hour and I love my new tires! Thank you!
Price little higher than I thought for a place with a name of discount in their name. Was my first time here. Hibdon about $12 cheaper per tire installed which is a good chunk of change ($48) when your in a budget. But service was awesome and waaaaay faster than hibdon (Have spent over 2 hrs there a couple of times). So if u dont care about time then hibdons prob ur place for the $ but for speed and nicer people and if u dont care about throwing out the extra $ this is the place.
Excellent customer service!!!Four stars out of four..Reliable products!Thanks guys! 👍
Great guys. Had a slow leak in my tire. They took out 2 nails and patched the tire for free!
I always get great service when I go to Discount Tire! I have purchased tires for my Mazda 3 from them for years now and I am always satisfied at what I get. Today I went to Discount Tire around 5:30 to have someone check my tire pressure and it was done within 15 minutes, with no questions asked about who I am or whether I actually bought tires from them in the past.
Love the prompt attention when I came in and the excellent manner the associates have. Great job!
Decent tire prices and quick service
Had a tire blowout at 4:30, an hour and a half before they closed and they managed to have it fixed in 15 minutes for me!! Amazing crew, very helpful and efficient :)
I was told by a different local tire company that I needed a replacement tire due to a nail in it that was too close to the sidewall. I decided to call discount tires to check on the availability as my rear tire isn’t normally stocked (mustang gt) and I was pleasantly surprised by their customer service. I ordered my replacement tire and made an appointment for the following week. I chose curbside service so I called when I got there. David was the man who came out to my car and asked if he could inspect the tire before replacing it. It ended up that my tire didn’t need replacement after all. They kindly showed me where the nail was and patched it for free. I assume the other tire company was attempting to take advantage of the situation but David at discount tire was very honest and went out of his way to make the visit safe. Thanks so much!
They were very helpful and polite. We were able to get what we wanted and in our price range.
Jake and his ape armed technicians waited for me to get off work and drive from Springer to Norman and arrive 30 minutes after close to unload, mount and load my new trailer tires on the bed of my truck so I can get my 40 race trailer back on the road after failed attempts with local tire shops in Ardmore. Now thats WORLD CLASS service!
Im a regular customer but I didnt expect the free tire rotation on my new car. I always get first class service and competitive pricing
Very helpful. They always take great car of my tires.
Dropped in and 2 tires put on. Great price. Took a little over an hour.
The customer service was phenomenal everybody was very courteous and the service was very fast
Good tires
Shop crew goofing off, no management. Hour to get one tire CARRYOUT. Walmart is much better than this place. Other locations might be ok, i have been to better. This is questionable even in an emergency. Its a party house with druggies playing grab butt.
They do great work. Fast service.
On my 4th set of tires. Many more to come.
Sean and Matt and the crew were awesome! Had troubles with studs breaking and they went out of their way to make sure I got it fixed and found a nearby shop to fit me in last minute after tires were done. Been gettin tires from them for years, and ain’t gonna quit. Thanks guys!
Suffered from a popped tire and called Discount Tires because they were recommended by a friend.Absolutely no regrets doing so, even without an appointment I was in and out within an hour and a half. Will definitely return whenever any other issues arise with my tires! Thank you :)
Great Service! Always fast & thorough
Devin, was on point, professional, & friendly. Qummo, had the bolt out & tire fixed in no time flat!Thank you!!
Awesome customer service
James is the manager I dealt with for years, but the entire staff here is great, courteous and fast! Service, cost and highly recommend!!
They were very helpful to us and helped us get tires safely during all the COVID mess. Good tires and installation.
Make an appointment! I was in and out in less than 30 minutes. Got a set of new tires and they were all super sweet.
I went in because I had a slow leak in a tire. All 4 were checked and two were not good. They took care of me without an appointment (and quickly). I never feel Discount Tire is trying to upcharge me. Ill continue using them.
Making a 3 hour drive and found a nail in my tire. I was afraid of ending up stuck. I went in and they plugged my tire for free! They we all very nice and got my tire done quickly even though it was a free service. I really appreciate it!
Friendly, professional and very helpful
They are decently knowledgeable very friendly store is very clean bought two tires I was in and out within 10 minutes
They always put the right amount of air in my car.
Ive been a discount customer for 6yrs and bought 12 tires so far. Tires from one of my cars are not from here, but i always bring it to here for tire rotation and re balancing - theyve never asked re-balancing cost for the last two visits, but today $40 was charged. ;)
Amazing customer service. Super detailed big thanks to everyone that helped especially Cole Brown!!! I will only buy tires from here from now on.
I dealt with Caleb and he made sure I got taken care of during my visit, I will for sure be going back.
Fast service, friendly! Plenty of staff to help everyone and technicians were fast at replacing my tire!
Fast friendly service. Kept me updated.
They fixed a tire for free. Great place.
Super friendly, work fairly quickly & reasonably
Rolled up on our spare with a total flat in the trunk. Needed to know whether we should try to patch the flat, buy a new tire or a new pair of tires for the back. The guy at the counter took time to talk through the options: whether purchasing an additional tire was actually necessary given our driving habits, why purchasing a new tire was likely the best option and what I could expect if we did try to patch the one with the leak. I was in and out quickly without any gimmicky sales tactics. They took the old tire to dispose of it with a small service fee. I appreciate the fast, friendly, and professional service!(Womens restroom was clean and does have a changing table, there is a small coffee station, but really nothing to keep very young children occupied.)
Fast friendly service as always. Far better service than my last experience with Sams tire center.
So far i have no complaints. I used to use hibdons but left due to many problems but since coming here Ive had no problems.
Had a slow leak with a small hole that needed to be patched. Waited two hours and then after they took the tire off, they told me they couldnt patch it AND wouldnt put the tire back on claiming it was too dangerous. Tried to sell me a new tire and pushed it hard. Eventually, I put the spare on myself and left. Went to another place, and they said Discount Tire was full of it. They fixed my tire and I went home. When I actually need to get new tires, I wont be buying from Discount Tire.
It was ok I just hate it when you get there Nobody in parking thinking Im going to get in there get my tire fixed only thing people had a appointment so you may have to wait 1 hour or more
Great service
I guess answering phones in a timely fashion and following through on service isn’t a priority. Hibdon Tires + thanks you for my business hey next time when someone is trying to do business with you, you might try to be more accommodating to their needs or be prepared to walk $1300 dollars to your competitors every time
Personal, knowledge service, and can get tires ordered within a day or two. Great follow up service for life of tires.
Consumer Beware Warning: DO NOT APPLY FOR THE DISCOUNT TIRE CREDIT THROUGH SYNCHRONY BANK. IF YOU HAVE ABSOLUTELY NO CHOICE BUT TO FINANCE YOUR TIRE PURCHASE, CHECK INTO OTHER FINANCING OPTIONS EVEN AT THE COMPETITORS.
Staff was friendly and knowledgeable. Scott helped me out, and he was great! He wanted to know what was important to me, and gave me good advice. They were also quick and efficient. I highly recommend this place.
Fast, friendly service everytime!
I don’t give five stars to anyone lightly. Four to me is very good. Five is consistent excellence.Over the course of 15 years they have always been above board, honest, straightforward and quick to make good on any rare mistake - as well as to correct those made by competitors.My only affiliation with Discount Tire is as a long-time customer. Which I expect to be as long as I buy tires. It is refreshing to find a business - especially in car repair/maintenance - based on a model of growing the business through customer loyalty by way of treating people right.
They patched my tire for free and got me in and out in 35 minutes!