I love the staff, they are really a blast to be around. The newer stock they received is much more akin to the Hot Topic I remember going to with my brother in the late 2000s. This location definitely kept its edge and still modernized, without basically becoming a Billie Eilish merch shop.
This particular location is horrible! The manager sold me the wrong ear gauges and then when I tried to return them 10 min later she refused to give me a refund or store credit and then flipped out and called security saying I was threatening her. Luckily I recorded the whole thing to protect myself! Mall security made me leave so I called corporate and they gave me a refund immediately and apologized! This is what you get when you have kids running a store with no customer service training!
EXCELLENT customer service! These folks work hard and actually appreciate their jobs. I love this store! Great job guys!!!!
Amazing store almost any anime related item you could ever need
I will always love this store there is so much to look at by and love all at the same time and to be able to give somebody a gag gift is just fabulous
Always a fun place to visit to see what I couldnt live without!
Good clean store. Needs more Dragonball.
Needs more items but it was a trendy store
Good novelty product at a decent price...you can bring your kids in...but you really shouldnt do that....anywhere around the store. Lol.
Friendly people every time, however Hot Topic has gone downhill the last 5 or 6 years. The shirts are cheap and thin, and the selection is terrible. They dont ever have much of anything.
Awesome place to grab clothes for the kids.
The 2 times I went here they were very friendly and helpful
Really empty, not a lot in stock. Kind of sad honestly, there was barely anything to look at much less actually buy.
Not much of anything. Looks like they are going out of business
I took my daughter here. She loves it. The people at the register are very nice always. They have a lot to look at packed into this store. Well be back for sure.
Very helpful staff!
Went for pop funko and got what I need and half off!
Would never go in to a Hot Topic anywhere this side of heaven
If it wasnt for the friendly staff, Id give this location a 2. Shelves are empty. Looked like it was going out of business.
I tried to shop in the store at Sooner mall and denied access for not having a mask due to disabilities that also do not allow me to wear a face mask either. My mother and I both tried to explain to the employee at the door that I could not wear a mask due to disabilities and was still denied. I will no longer be shopping at any Hot Topic store.
I wish they had smaller sizes. My son loves to shop here, but hates he cant fit any of the clothes.
Some counterculture never not goes out of style. 😎
Have a great selection and a friendly helpful staff.
I came in they were restocking, I did trip over a box on the floor. I am okay just be more alert!!
Its gotten less interesting over the past couple of years
Me and my daughter LOVE shopping here. Always have great sales. Different things each time. Rewards are great and the customer service people are great. If you cant find things in the store they help you find it online. They actually look with you and are extremely funny and friendly and engaging. I have not had a bad experience shopping here ever. It is fun and a great time.
I think Ill shop at Hot Topic until I die. I think I have been going here for over a decade. Regardless how much they change, they always employ the most friendly and helpful staff. I dont know how many times Ive left this store smiling from the staffs compliments and help they showered me with. Theyre really good at reading if you need help or if youre just browsing and want space. I cant speak for each location, but this definitely has an A+ crew that keeps the store tidy and well managed all while delivering excellent customer service.
Good shopping!
3.5 to 4 stars. Only because the prices are high; in all Hot Topics Ive ever visited. Thus the name. Hot Topic for topics that are hot fight now. Grandchildren love the place so we try to be groovy grandparents. Very thankful for the help given by the young lady that helped us
Its Hot Topic
Just looked but it was great
Very crowded but nice
Fun for laughs kind of store. Everything from novelty shirts, to funny adult humor coffee cups, posters, adult toys, gag gifts. Gifts for milestone birthdays or celebrations. Very shiek up stylish jewelry from earnings to belly button rings to nose rings to lingerie to black lights. They have cards, lava lamps and black lights, ripe lights posters, hat pins Rock-N- roll items
I love hot topic way to much. They almost always have something related to pride. Staff is super nice and chill. I always hit it up when I go to the mall.
Usually Hot Topic is neat and organized but this last time I went it was cluttered and messy. I always love going there to see what cool new things they have. Its like a scavenger hunt to find all the new things available.
Clean and friendly service
My teenage daughter loves this store. I guess its cool for her needs. I can tolerate it. I do, however, take issue with how narrow the aisles are since some of the parents of the kids who are into this stuff have other children in strollers, which are a pain to maneuver in store.
Great store. The employees are really nice and they are helpful. Great items for sale and amazing sales after Christmas
The staff was very informative about the buy 1 get 1 discounted, I ended up buying two tee-shirts. I was very happy with the help and was also able to get very good answers when i asked about a shirt that was not in Stock. Very friendly and helpful. I would highly recommend.
Good store in a nice mall. Wandered it for seemingly hours before I found what I wanted but wasnt harassed by the staff for it, lol. I can appreciate a staff that doesnt mind indecisive browsers.
Excellent customer service. Very well taken care of. Store manager deserves a 🖐👊👌🤜🖐
I really hate how I earn money to spend towards future purchases but it wont allow me to use it online. And theres so much better stuff online thats not in the store. And why charge to have it shipped to store? Whats the point in that?
Nice sales going on. My daughter found a bunch of shirts she liked and the staff was very friendly and helpful... They helped her look for a 4th shirt in her size that she would like since they were by 1 get one half off and she already had 3.
Nice clothes, so many Harley Quinn outfits, and the see thtough jacket with fringed arms, ooohhhlala
The people there are always really nice. The store is kind of small, so there are things going all the way up to the ceiling and not a lot of room to roam, but its ok. It is on the expensive side. But they have a lot of deals, and the material is always amazing!!! Their girls stuff usually has pockets too, even skirts and dresses. Not the tiny ones either, good sized POCKETS!!
This place is so amazing I love getting clothing from here and the staff is always so nice and they have great music as well!
I love this place! Everyone is always so helpful and nice! And I love the wide range and variety of items that are offered there. Great place!!!
Its just not the same! Mostly they have lots of lovely tv show memorbelia. The band and music stuff is very limited now which is odd. And i really wish the stores were bigger and easier to walk into.
One of my all time favorite stores to shop
Its a Hot Topic. What can I say? Do you really want to hear about the two female employees who are far too busy scowling & gossiping to even acknowledge your existence? Would you like to hear about the stacks of t-shirts that are completely strewn about and messy? I suppose I could bring you up to speed about how the piercing display looks like a 5 year old put it together. Needless to say this location is a mess. The staff seem constantly checked out.
Its clean, and organized. The staff was helpful, and not overly attentive. It was a nice experience. Found exactly what I needed.
Employees were very nice. Filled us in on all the specials. Prices were a little high but, all in all it was a good experience.
Really nice! They have a good selection of tshirts to choose from and I found the perfect one for my friend
One of my favorite stores in the mall since my youth. Looks like Ill be a lifetime customer.
Great for the kid-os....found a GREAT Beatles t-shirt there 😉
It was very informative. So I like it. Usually they dont give you so much information. So this madee really happy.
I like how they have very unique products but there prices are a little high
I got a lot of stuff it was awesome i love it there so nice
My favorite clothing shop ! Employees are typically super helpful and always make sure youre taken care of.
This place always has an interesting variety of stuff. I love seeing whats new.
All in one day*** had two bracelets break in a matter of an hour wearing them. I had three pairs of earrings that have all broken into different pieces!!!! NEVER AGAIN!!! The items I bought werent cheap either so with that being said sad, upset, disappointed and being ripped off!! Highly doubt my foot will ever step a foot back in that store!!!
Service is always great. Good selection and will order items if not in stock.
Been going there for 20+ years still have the band shirts I love!!
Everyone there is super cool and always seem ready to help.
The store is very small and very clutter. The 2 girls that were working there werent nice they made you feel very uncomfortable. They were also more worry about eating chips then trying to help people.
Would not Shop at this store location the manager is very rude came in Saturday morning seen a gab bag for 27.90. Went to pay for it and it was 42.00 they said it was what it sold for and they wouldnt give me that price. So I walked out would not return.
They need more band shirts and less of the stuff people dont really care about. It seemed like everyone in the store was crowded in their small t shirt section.
Always the best thing to satisfy my inner emo
Same a Cons but at a cheaper price. Just love looking around.
Thank you!
I walk into the store and I feel like its home :) the workers are so nice and friendly.
Absolutely love it..its a teenagers paradise and or people who love fandom paradise.
Neat stuff . Little pricey
Built up to be a cool place left kinda disappointed
Just really crowded. Great music and staff.
Very helpful very neat and very polite cashiers
Good store great t-shirts
My grand daughter loved this place.
Bought some rick and morty things.super wikis stuff
Staff are always helpful and friendly.
Lots of cool clothes and extras
So crowded! Its hard to look around at the merchandise.
Nice and helpful staff. Clean store.
Its hot topic get all your dark needs
Used to be underground, edgy...now just totally commercial. Im so disappointed...
Been a customer for years. Only complaint, there were no shirts above a large in the group I wanted.
Though thry did not have what I was looking for,the people working there were friendly~
Nice clerk and helpful!
Always have a great sekection
Always a great place to go
Found everything my kids and I wanted friendly staff
Very nice people and deals
Always a fun place to shop.
I LOVE HOT TOPIC
Great tshirt selection
I love panic! at the disco