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Cricket Wireless Authorized Retailer
11617 Rosecrans Ave, Norwalk, CA 90650, United States
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Cricket Wireless Authorized Retailer
Comments
fr
Review №1

Excellent service quick and prompt and Clean. No bathrooms new management the best

Se
Review №2

Jacqueline and Melissa. were great, very patient with my wife and I. they sold us 2 phones. Great customer service and fair prices. and Jacquelin i will be back later this week to buy another phone you did a great job

mo
Review №3

Thank you so much to Emran he’s a great guy and his attitude is awesome. Best customer service !!

Ba
Review №4

The new manager Edith explain and provide good service i was checking around and she convince me to switch from Sprint I think as a customers we need someone like her,I really recommend Edith

Ro
Review №5

The new managment is better than the old one I recomend this store now,they help you and the lady is really nice

Th
Review №6

I like the store edid is really nice and help me a lot with my new phone i recomend her

Al
Review №7

Great customer service!

MJ
Review №8

Service was amazing workers are friendly.

Je
Review №9

There was a cricket team member named Karla who was so nice and patient with me! Never had such a great store associate like her. Im leaving cricket with a great phone and great customer service.

Fr
Review №10

Customer service is TERRIBLE! I got charged twice and now they don’t want to give me my money back they told me that the extra money is just going to roll over for my next payments but I don’t want that. I just want my money back, I have both my receipts and yet the “manager” was being really rude and giving me attitude the whole time saying it was my fault and that I needed to pay more attention. I mean what kind of people do you guys have working there. I just want my money back please ( I have BOTH RECEIPTS)

Lo
Review №11

Flavio did a great job

To
Review №12

There service was bad there workers are not trained professional they dint know what there doing

Ay
Review №13

Edith was great!

OB
Review №14

I went into this place for my dad. These ladies were so nice and helpful. If I could, I switch from my carrier (Verizon) and go with Cricket. Seems easy a much more affordable!

Ro
Review №15

Excellent Customer Service and Fabulous Staff Especially Karla and Melissa. I would definitely come back here since they make me feel so welcome. Some place have attitude issues. But this place is not. They are AWESOME people to be around and the ambience is so stress free. Thanks for the samsung options.

En
Review №16

Great customer service, i felt really comfortable as soon as i walked in and received help from KARLA. She was able to answer all my questions and did an awesome job. Thank You !

Ed
Review №17

We just purchased a samsung phone and changed our service from verizon to cricket. We got the complete package, cover, protector, insurance and all. It all went very well until we had to transfer the info from an iphone to the Samsung, now we know they are not compatible, we were told there would be no problem. And to top it, after 7 days we cannot exchange phones. Bummer, to say it nicely. We went back to the store and the female in charge sent us to an iPhone store to see if they could transfer the info...satisfied customer? Not at all...😠😡😡 and can you believe the responce we got from the owner below?..👇 excelent responce to solve our problem. Would you go back to a retailer like this? Would i recomend them to my friends and others? I definetly would not.

Iz
Review №18

Customer service needs improvement. I walked in waited 5 minutes and no one attempted to help. 2 associates were assisting customers and 1 associate was just working on the register.

Ma
Review №19

Edith provides a good service she always busy helping another customers but i always wait for her help while im waiting im listening the good salsa music they have i recomend her

Mo
Review №20

When you go in ask for Natalie or Melissa they are very knowledgeable and what theyre doing and very friendly

Ja
Review №21

The manager has good service store always clean and good music

My
Review №22

Customer service was awesome and knowledgeable.

Co
Review №23

Its funny what happend to me when i came in to this store. I visited another store before to check the plan and prices. when i came to this store there was only one person there helping one other customer. As soon as she saw me she welcome me in. I was checking prices while a bit sceptical but i was convinced by her great service to swich from tmobile. I ported my family over and so far everyone is happy... im definetly will be porting my other lines used for my business... Thank you miss for your amazing customer service keep up the good work

Mi
Review №24

This beautiful lady h3lpm me alot great service i recom3nd this storei can give her 100% great service coming from yhe manager

Ce
Review №25

I definetly recomend this store they provide execelent service the manager is alway helpful she helps me every time i came for help i can give her 100℅ in all

Fo
Review №26

Edith is very nice has a lot of pacience she halps me

it
Review №27

The manager has a good attitud always help me

Ja
Review №28

The associates are always friendly

xG
Review №29

Good and friendly service

Ma
Review №30

Good service good everything

Ca
Review №31

They help me a lot thanks

Mi
Review №32

Great fast service.

Ce
Review №33

Very good devices.

Ca
Review №34

No A C so hot 🔥 🔥 cheap store

Mi
Review №35

Bought a new phone transfer all my information was on my new phone

Ch
Review №36

They were ok in the beginning

Ri
Review №37

Good

Ye
Review №38

Super

Wi
Review №39

Miss edid is very kind to eat, they also have a good musical to dance Pure Mexican musical come with the lady edid

si
Review №40

I recommend this store, they have good music to dance and a lot of songs that relax you when you are waiting. Miss Eddie is very kind. I recommend it. Also the boy does not speak much Spanish but he understands me I recommend them

Be
Review №41

Very well, I recommend it, they always help me with my problems, they are very patient, especially Edith

Ma
Review №42

The lady edid very good listens and very kind help I recommend her and they have good music

Ju
Review №43

Good service the Nina edith has very good service and very beautiful the store is clean and good cumbias to dance pass my ball number she attended me very well and helped me get the information I recommend it I had already come before but the service was horrible thanks to God, Nina Edith attended me

Ve
Review №44

Flavio is a very nice guy and he helped me with my screen protector, I will definitely come back to this store again, Excellent service.

Ca
Review №45

Very good service with the new manager I recommend her before much problem

Ro
Review №46

I came to the Cricket store and they helped me with the problem that my phone had when opening Google Chrome; Very efficient help from Flavio and Edith.

Ju
Review №47

They help the customer a lot and I like the service they give the store is always clean and good music

Gr
Review №48

Pass 5 lines of metropcs the service that edid gave me is good he is very patient and gives good service

Jo
Review №49

I came to look for a cell phone and the manager took care of me and gave me good service hopefully I did not change it here I recommend good music and the store clean

Iv
Review №50

Very good service and very good friendliness

Ro
Review №51

The clean place good music the customer service is excellent the very patient manager helps a lot

Ro
Review №52

I went to ask why I listened to the happy music they have outside and the manager convinced me to change, she has a good way

Jo
Review №53

I definitely recommend this store the manager always gives her good service never gets bored of helping I give her 100

Ma
Review №54

My husband went to ask about services and the manager convinced him to go through 3 subway lines good service they help in everything and they have good music outside good atmosphere

th
Review №55

Edit is very good and helps in everything they have good service hopefully do not remove it from here

Ca
Review №56

I recommend the store has good music for Latinos and the service they give. Very good the girl edit very cute

Ve
Review №57

Go to ask about the offers and the manager was very kind to me, I passed three MetroPCS lines and added the fourth good service

Ma
Review №58

Edid is a good man and helps everyone has a way to treat us well is very beautiful

Ma
Review №59

Store Always clean edid has good air service always happy and help in everything hopefully never remove it from here

Tu
Review №60

I came for information and the manager edid convinced me to pass two lines gives good information and good service I recommend it

Ju
Review №61

Good environment, manager, very nice and patient, even helped me a lot

Le
Review №62

The manager gave me the information and passed 4 lines of metropc edif is patient and gives recommendations in everything she has a good attitude while she passed me my things I listened to music the store is clean I recommend it

ca
Review №63

The truth is an excellent service. I recommend them as the best

Al
Review №64

Good place good music store always clean and the manager edi always helps take care of well has a lot of patience to help solve problems I recommend it I change from sprint to cricket and always helps me well

Sa
Review №65

Good help the manager is very good and patient always helps, Good music not music Dr cholos, always clean

St
Review №66

Good store I recommend it good service and good music

RU
Review №67

Very good attention, problem solving and especially with education

Jo
Review №68

Very nice place good deals

jo
Review №69

Moybona

Information
9 Photos
69 Comments
4.7 Rating
  • Address:11617 Rosecrans Ave, Norwalk, CA 90650, United States
  • Site:https://cricketwireless.com/stores/ll/US/CA/Norwalk/11617-Rosecrans-Ave
  • Phone:+1 562-863-9049
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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