user
GameStop
13925 Pioneer Blvd STE A, Norwalk, CA 90650, United States
Appearance
GameStop
Comments
El
Review №1

Very nice and clean store. Friendly staff and they are all wearing masks to comply with Covid. The only thing that Id did not like is the miss inventory. The app said certain items are there and we could not find them.

Lo
Review №2

Went today to trade in a switch. Amanda was there and she was incredibly helpful. She went out of her way to help us through the process and explain everything to us. I had questions regarding new games I wanted to play and asked for her advice to which game she enjoyed more out of the two I was asking about and what her opinion on them was. Amanda gave me super detailed reviews and didnt try to sell me on one game over the other based on prices, but rather which game she felt I would enjoy more because of what I told her I played. I have to say she has by far been the most phenomenal GameStop employee I have ever met! I wish I could give her 5 stars because she is the one that made the experience so great.

An
Review №3

Very unhappy with the employee named Elizabeth!!! With NO respect for Elizabeth spoke to us in a manner that just turned my stomach. This is in regards to wearing masks. My family and I were unaware that we needed to wear masks even though vaccinated. Instead of saying “ you can’t be in the store with out masks” in a rude tone, a nice gesture could have been “ due to COVID-19 we are kindly requesting all customers vaccinated or not wear face masks” . Is that so hard. Maybe u should reconsider the customer service line of employment or if u don’t like ur job, quit.

Ro
Review №4

Had is issue with Brian he like to act like a “toy police”There just Toys man!!! I called to see if my funko pop came in.. he tell me the person on the account will get the phone call not me since my name is not on the power up reward.. not the first time I had an issue with him.. this would be about the 3rd time he give me attitude about my funko pops..

Ni
Review №5

Almost Every Time I come to this location Game Stop Im happy with what I got because from what I seen is nobody buys this Funko Pop Roman From Harley Quinn Birds of Prey, It was $5.00 I bought and had a $5 Coupon from my membership used it and got it for Free.

br
Review №6

They are a great store.Central location. Great staff.Just wish they would stop trying to upsell the pro pass... Im too cheap to renew, can you just put that in my profile? LOLBut I digress, I got a good deal on 3 games during their cyber Monday sale and was able to pick up in-store, very convenient option.Buy 2, get one free sale is unbeatable.

Ca
Review №7

Omg ...so much people..nice worker very patient

Da
Review №8

Has average prices good deals too

Er
Review №9

Very big clean very friendly staff. Downside is they open up at 12:00.

Ge
Review №10

The best breakfast burritos in town 😋

di
Review №11

The staff is very nice and knowledgeable

St
Review №12

Got some gear and pokemon cards for my sons birthday. Cant wait to go back.

ma
Review №13

Great staff!

Jo
Review №14

Did a online Delivery@Door pickup order. Called the store right as I parked and no answer. Got out and to the front of the store called 2 more times and again no answer. Looked inside to seen 2 employees sitting on chairs behind the counter. When I knocked on the door all of a sudden they disappeared. 5mins later one of them came to the door with a attitude. Ask for the name on the order and the last four numbers of the order number. Went back in got my order and with a rude tone ask for the numbers and the name again. Very poor customer service will NEVER come back to this store EVER again.

An
Review №15

They always have great clearance stuff. I do most of my holiday shopping there all year long. Its great. My kid goes in and plays for free. Its the best deal ever.

El
Review №16

Clean. Following protocol re: covid 19. Staff extremely helpful, and decent prizes

Ed
Review №17

Service well done.

Re
Review №18

Clean and organized, Amanda aint too bad to look at either.

Vi
Review №19

Amazing staff and very knowledgeable!!

Bi
Review №20

Nice store and friendly employees. Very helpful as well. However, none of the games I wanted was in stock.

Sh
Review №21

Knowledgeable staff. I pre-ordered a game and was called with clear, detailed instructions on how to purchase it. They were quick and organized. The store is small but clean with a good selection of games.

Jo
Review №22

Very good service. Cashier was very polite.

Ar
Review №23

Gamestops are great place to stop by and get games especially during the pandemic kids are stuck inside get him a different game from new to use they will even take in trades so if your kids are tired of playing one trade it in possibly get another one Norwalk Raider out

li
Review №24

Very good customer service

Go
Review №25

Always a good time. Have been coming here for years. Workers here are very friendly and do their best to satisfy the customer. 👌

Do
Review №26

Exciting. Place to shop. Lots of things most game stops Dont have. Friendly and knowledgeable associates.

Ca
Review №27

Ask for Amanda, shes the BEST!!

Je
Review №28

Andrew is very knowledgeable and extremely passionate when it comes to explaining graphics, tactics on how to play games.

Mi
Review №29

Keep calling but they wont answer the phones. And Im calling during business hours so thats not the problem.

So
Review №30

Its turning into a game pawn shop . i remember when i was able to trade in a game and get another . now you are lucky if you get anything higher then 50 cents for a $60 game when trading in . but it keeps up with all the current games and has nice workers

Jo
Review №31

It was exciting to see the games i want to play. Also the fun backpack gear.

Ed
Review №32

Great service. Very consistent in providing quality knowledge and info on products.

Da
Review №33

Good deals on games

Da
Review №34

GameStop is the best place to go if you wanna buy games today I went buy cod WW2 and they had a lot of copies for PS4 and Xbox One

My
Review №35

Dont bother pre-order on this store employees here is ignorant

Jo
Review №36

I was pretty pissed off that we drove out of our way to go pick up a used game that we specified, an Xbox version only to arrive 15 minutes after hanging up, to find that they sold the last copy they supposedly were holding for us to the party in front of us in line. The employee set aside a PS4 version, thinking that was what we wanted. The employee on the phone just did not listen, very frustrating and a huge waste of our time. Will never use this location ever again.

si
Review №37

Ppl that work there r rilly kool n friendly n really helpful

Fe
Review №38

Very good customer service

Bu
Review №39

Grate place,great costumer service

Dr
Review №40

I have nothing but good things to say about this particular location, but PLEASE BE CAREFUL what you do and say at ANY GAMESTOP as the employees are forced to aggressively push bundles deals and rewards typically costing you money without saving you enough to matter. For instance they sell XBONE X and PS4 Pro bundles that cost about $125 more than the individual items that come in those bundles.

Fr
Review №41

Very clean and organized. The staff is very helpful every time I stop by.

SC
Review №42

Raul and Azealia were so nice and helpful listened to my problem and helped me out a lot. They renewed my faith in Gamestop thanks a lot!

Sh
Review №43

Truth be told I only go in here for gift cards or if Im with my grandson or nieces or nephews

Jo
Review №44

Best spot to buy games and other collectibles.

Aw
Review №45

Not even the workers wanted to be there. It was the afternoon and the employees were talking about ditching work very loudly in front of my family. Very distasteful

St
Review №46

I love buying games at gamestop.

Hi
Review №47

Got watch dogs 2 put in my Xbox now its vibrating i Got scam

FI
Review №48

A good place to buy your games

Jo
Review №49

A lot of cool stuff, usually marked up though

Th
Review №50

The people here are the best!

Al
Review №51

Courteous and friendly staff.

Ja
Review №52

There r some very nice people that work for game stop

Jo
Review №53

It has good deals

De
Review №54

Always great place to trade games

Ma
Review №55

Friendly and knowledgeable staff.

E
Review №56

Good set of headphones bought some turtlebeaches now need new ones spilled drink on old pair

Jo
Review №57

Really nice store with helpful staff!

76
Review №58

Love this Gamestop always great service

Lu
Review №59

Nice people that help you with what you need.

Qu
Review №60

Amazing customer service

Wo
Review №61

Great customer service and gaming advice

Ja
Review №62

Giid and friendly service

ch
Review №63

Cuz they carried lots of game from different consoles

Al
Review №64

My favorite videogame store

Cr
Review №65

Friendly service, large store, good stock

Ed
Review №66

Friendly staff

Go
Review №67

Its an awesome shop and i appreciate the service

Da
Review №68

Average service

Sh
Review №69

Very low stock on hand

ef
Review №70

Helpful service great employees

Ax
Review №71

Nice store.

jo
Review №72

Always happy to be there

Ca
Review №73

Very good place love the service

Al
Review №74

They gave me a used code and it was dulex edition of battle field 1

er
Review №75

Very rude girl with glasses works here turns me off from ever goin back here also no tap to pay it shows tap to pay on payment but they fail to tell you that buy your stuff and games on amazon

Al
Review №76

Friendly and helpful staff

Ch
Review №77

Nice customer service

l
Review №78

Games are cheap but trading u will get like7 bucks

Mi
Review №79

Customer service was nice

Do
Review №80

Some dude was breathing down our necks

Je
Review №81

Under staff for pretty big place not filled with games lots of place to walk more walking then games like really 3 people can walk together in one isle like side by side but still good more games needed

BO
Review №82

Good games

So
Review №83

Good place

He
Review №84

Awesome inventory

Er
Review №85

Cute cashier

Je
Review №86

Very friendly staff

Eu
Review №87

Great service!!!

Bi
Review №88

It is awesome

Ma
Review №89

Very good

Kr
Review №90

Always helpful

Mi
Review №91

Great

Me
Review №92

Cool

Ri
Review №93

New games

Ir
Review №94

👍😀

An
Review №95

Good attention. I could have more variety of products.

Mi
Review №96

Very good place i like

Ma
Review №97

Very good excellent service

Si
Review №98

Excellent

Information
22 Photos
98 Comments
4.6 Rating
  • Address:13925 Pioneer Blvd STE A, Norwalk, CA 90650, United States
  • Site:https://gamestop.com/store/us/ca/norwalk/2379/norwalk-town-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 562-863-5345
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations