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ABC Warehouse
43606 W Oaks Dr, Novi, MI 48377, United States
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ABC Warehouse
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Review №1

I came today with my friend to pick up a new microwave and stove... Gave the homeless looking employee in charge of moving my order to the front of the store to help us load it into the back of my friends truck a $10 tip for the 2 minutes of manual labor which both me and my friend assisted him with... when turning around he whispered it shouldve been a hundred when I asked him to repeat himself he said nothing, have a great day... according to the work to pay ratio on the tip I gave him I valued his work at a rate of $300 an hour, for a job that any highschooler with a basic muscle mass could replicate. Ive been purchasing appliances from this ABC wearhouse for the last 3 years... I dont think Ill be stopping by again anytime soon. I dont expect any action to be taken about this situation but the result will most certainly be a loss of business from myself and my friend as well.

La
Review №2

ABC Warehouse Novi, MI. Today I had to replace my Refrigerator Unexpectedly. I shopped around and ended up here and my experience was exceptional. John Camarata was amazing. He listened to me, empathized with my situation, and he worked with me to get me into a Refrigerator I was going to be happy with and helped me with Purchasing one of the best Warranty Programs I have ever heard of. I highly recommend this store and John for your next appliance purchase.

sh
Review №3

ABC Warehouse in Novi. Wonderful experience for recent purchase. Joanne is wonderful, professional, listens to customer, no hard sell.Comfortable in store and delivery was on time.Team also professional and caring.A+ upon entering store, thru transaction and until my purchase was delivered to my home.I would recommend

Ke
Review №4

Our home needed all new appliances and Steven was amazing through the whole process! He wasnt pushy at all in the store, answered all of our questions, helped us get a little discount for shopping in bulk, and when we had to change our order, he said no problem and took care of it! It was a very good experience and we will definitely go back and ask for Steven again the next time we need appliances!

Is
Review №5

Nice staff. Very conversant and friendly. But I absolutely hate it when im looking around and the sales people follow me. Its such a deterrent I dont even want to come back. They have a lot of appliances though.

Ma
Review №6

Entire experience was amazing! Cathy was in contact with us through the entire order. Refrigerator arrived on time in great shape. The delivery men were exceptional! Will definitely call Cathy again for our next home appliance purchase.

Th
Review №7

Ive been waiting since July to get this resolved. Called the Hotline and reported it but Regional Manager never reached out to us as promised. Continue to get blown off by the store. This is awful. PLEASE shop anywhere but ABC they take your money and its over. They DO NOT stand behind the product or their service. Dont make the same mistake I did Go elsewhere for your major purchasesWe purchased all new appliances and our salesperson Jeff Johnston at the Novi MI store made the shopping and purchasing experience a pleasure. We did have several delivery related problems through the 3rd party but Jeff resolved all of the issues and on multiple deliveries and we are very satisfied customers. Would recommend Jeff to anyone purchasing at the Novi store Thank you Jeff from both of us ! Although our original experience was exceptional I am sorry to say issues that arose on 2nd delivery have not been resolved. The damaged doors that were replaced did not align properly and there was a dent on the handle of the new door. I called ABC and they turned it over to the manufacturer for proper alignment and repair as their delivery service could not complete the task properly. It has been almost 2 weeks since they forwarded to LG and still no resolution or response from anyone. We now have a very expensive refrigerator with damaged doors that dont close properly and no one seems to care

Do
Review №8

Given all the problems that everyones had during the pandemic these guys did pretty well by us buying a washer and dryer during it even with all the shortages.While the drier that I bought did end up needing to be replaced, they managed to do it without requiring an in-home service appointment.Good stuff.

Ma
Review №9

Kathy was my professional sales associate. She did an outstanding job handling all my questions, product issues and concerns that I had. She went out of her way to help me with things that wasn’t her responsibility. She had told me when I purchased my appliances that she would always take care of me if I needed anything, and that’s just what she did....she went over and above. Thank you, Kathy!!!!

Ma
Review №10

John Camarata has HELPED us and a number of occasions. I’m in I am out every time with what I need and he shows me multiple options every single time. We needed he throws his two cents in and his guidance over the years has always been perfect for my needs. I’ve known John for many years at ABC warehouse and he is the closest thing to happiness when it comes to shopping. Please purchase from this store!

Sc
Review №11

I have been purchasing appliances, TVs, furniture, and small electronics from John Camarata for well over 2 decades. I keep going back to ABC Warehouse because of John. He has always proven to be very knowledgeable about the items I am looking for, he is easy to work with, and is someone I have trusted over the years to help me make a good choice.I always recommend John to everyone looking for appliances, TVs, etc. because I know they will have a Great experience. Thank You John, you have made me a loyal ABC Warehouse customer. Scott McDonald

Bo
Review №12

GregMy Sales Person Was The BESTSO NICESO PROFESSIONALSO KNOWLEDGEABLESO HELPFULI Will Tell All Of My Friends And FamilyWhat Ever They Need To PurchaseGo To ABC Warehouse In NOVIAND ASK FOR GREGHe Will Hook You Up!!!WHEN I GET READY TO BUY ANOTHERAPPLIANCE I WILL RETURN THEREAND ASK FOR GREGHE IS AN AWESOME SALE PERSON!!!

De
Review №13

We’ve been customers for a long time but recently have bought a mattress, dishwasher, washer, and dryer. We were very happy with the whole process. John Cammarata bent over backwards to help us even when we changed our minds. Each time he points us to the right product for our situation, and the prices have always been great.

Ji
Review №14

We bought all the appliances for a new house. Kathy, Sales Representative, was very helpful! Appliances work and look great, and good prices!

Ly
Review №15

Spare yourself from shopping at this location. Worst service ever. I was about to to purchase 2 televisions, a mattress and box spring, electric fireplace and end tables. A sales person approached me at 10 min prior to closing and he made sure that I was aware that they were closing. I mentioned that he must be anxious to get out on time. The manager started turning lights out me. He said that they were closed and chased me out of the store. I said to him that I had a big purchase to make, but that I would go elsewhere since they obviously did not care about my service. I said I had A lot of purchases to make, and he repeated to my that they were closing. I asked who the manager was and he said he was. I told him their customer service was horrible and that I would never treat anyone the way he treated me. I guess they can spare 3000 to 4000 in a purchase. They must be doing pretty well during the pandemic to not want my business. The manager was a short older man with a limp and brown hair if corporate would like to know. Also,, I welcome any other ABC warehouse employee in the metro Detroit area to reply to this review if you want to make a nice commissions on my purchase. The manager at the Novi store was a total unprofessional, low class jerk.

Ha
Review №16

Great prices but really annoying how long you have to wait for stock.

St
Review №17

Paid for dining set. One of the chairs are defective and the sales associates are not very eager to resolve the issue. Angelo one of the store managers didnt follow up with me regarding the matter. I have had to call 3 separate times and other sales associate only told me they will call me back and of course no call back. I had to call again today and the manager Angelo claims they just got a response 2 days ago and he thought someone called me. Now my chair is not in stock and they dont think it will be available at all to get. So now I have to swap out a chair at their location for a floor model. The tone he provided me on the phone of not caring and telling me that I can call back when I have a better attitude. I spent hard earned money and I asked him if he was the customer and I was the salesperson would he want to settle for the lack of customer service and communication. The general manager is who sold me the set and it seems that it was never a option to talk to him. Always was told he was on vacation. I will never ever purchase a item from ABC Warehouse period. Dont care which location. Nobody knows procedure for issues like this. The treatment of these ppl who work off commission in this day and time where none of us could be working is so astonishing. NEVER AGAIN EVER. Worst store I have ever shopped at and I have dealt with horrible customer service before but none as bad as this..

ge
Review №18

Great customer service very friendly staff Greg the manager was very helpful i think this store is a number one for appliances

Le
Review №19

I know exactly what Im going for when I get there and the sales people Ive dealt with dont try to get me to buy something more expensive.

Ki
Review №20

Long time ago I had a bad experience with ABCWharehouse Nov so I was leary to go back. This time I had an excellent experience with the help of Wafir Hillawi. I called to ask about the stove I wanted and he explained what he could do and it sound great so I drove in and got the stove ordered and my microwave. As he said the microwave was there Tuesday and I was so excited to get the call my stove came in early!!! The guys who delivered it were great. I am a happy customer!

Je
Review №21

Our sales person Joanne Buffone was amazing!We had five minutes to purchase a refrigerator and she got it done. We found exactly what we were looking for and at a great price. The communication and delivery process was flawless.

Sh
Review №22

Cathy is the best! I actually enjoyed appliance shopping!!!

Sa
Review №23

My family and I went to shop for a washer and dryer Mr. Jeff Johnston assisted us. He was so kind and friendly, also very entertaining. He was very thorough and knew the appliances. We told him our budget and the features needed in the set. He showed us all the options that met our request. He didnt hover us, he gave us space to browse our options but kept an eye out for us when we needed him. Excellent customer service (speaking from someone that deals with hundreds of people everyday). It was an absolute treat to work with Jeff. Job well done man!! Go see Jeff if you need any appliances, hell get you the best deals too.

Ch
Review №24

Pick up new air conditioner!

Sh
Review №25

John Camarata is a top notch salesman, goes out of his way to get you what you want at price that is fair for everyone, I highly recommend going to visit him at the novi ABC Warehouse

Mi
Review №26

Do not buy anything from this store. The management does not care at all about customer satisfaction, even if a loyal customer. I have purchased a refrigerator, 2 microwaves, a dishwasher, 2 large TV’s, a washer and a dryer all within the last 11 months. After purchasing the washer that was advertised as having certain features (it DOES NOT), they absolutely will not work with you to make it right. Did you know Lowe’s allows it’s customers to try something for 30 days and if you’re not happy they’ll let you exchange it? Well, you do now so purchase your items from Lowe’s. I am in need of a new stovetop and fridge but will NOT ever return to ABC for anything. Even the GE service man said the stores usually work with you. Save yourself money and stress!

Vi
Review №27

I appreciated Johns willingness to help and his patients in answering my questions. When I go to ABC I will always ask for John.

De
Review №28

Catherine was on top of it. Greeted me at the door and walked me back to the refrigerators and got to work for me. With her help I was in and out without a problem.

Th
Review №29

Great service, best deal 👍🏻

Ni
Review №30

Great furniture and prices but no bookcases or office furniture.

d
Review №31

ABC is a wonderful company to deal with at their Novi branch, sales lady Joanne took exceptional care of my order with phone updates on delivery and the delivery, installation team was very considerate and efficient, I was a Sears customer for 55 years but now an ABC customer

Je
Review №32

Always have what I need in stock, great customer service, no problems!

Me
Review №33

Ive never felt the need to share a review of any place before now. I purchased a television from ABC Novi on Thursday over the phone and came to pick it up Saturday when they assured me it would be there. The saleswoman tells us that the television had been sold to someone else. This television was already charged to my account. She then stared at us as though it was our job to simply leave the store. We had to continuously ask if there was another store that would have it since I already paid for it. She finally told us that the Southfield location would, and luckily the employees at the Southfield store were able to help us.I had already paid for this television and expected it to be in Novi since I was on the phone with the salesman and heard him tell the Novi store that I would be coming to pick it up on Saturday. Instead of ensuring a good customer experience over a mix up, we were offered no solutions from the Novi store, not even a refund. Ive never experienced such uncaring, lazy employees.

Fo
Review №34

Great deals you must go inside but if you do you will find great deals This is not 1,2, 3 ITS ABC ..Warehouse

He
Review №35

Very pleased with my visit to ABC Warehouse. My sales person was very knowledgeable and professional.

Mi
Review №36

Good people

Ch
Review №37

Dont waste your time abc used to be my go to storie I start out in car audio and went into houses as i got older I went and place a order 4 weeks ago never got a call on the order being in early I stop in at the store today to get a new tv for my daughter room and my sales guy tells Me that my couch came and they sold it and it will be any wear from 3 to 6 weeks long before I see it will as of today I will no longer be a abc customer as I just spent 5g last yr with them

Na
Review №38

John in sales is very unprofessional. The delivery agents delivering my dishwasher were to pick up the old dishwasher. My sales agent told me to have it disconnected and ready to go. When they delivered they said they could not take it away but finally did after I called the store. When I called the store I spoke to John. He told me I got a free pick up and I should be thankful. He would not give me his name and the hung up on me. I called later and he answered the phone. I asked his name and he said John. This was the worst experience. I have more appliances to purchase but it will not be at the Novi ABC. Buyer beware! If you want to be treated unprofessional call John at Novi ABC Warehouse.

MI
Review №39

I have purchased a washer, dishwasher, and stove from salesman Joe Julian. Joe is always knowledgeable about the selection and professional while he is taking care of you. Excellent experience!!

R
Review №40

They start out nice but is soon as you have placed your order and paid them you will not receive calls back nor will they give you any respect as a customer. After several attempts before, 3 attempts in one day and a 1/2 an hour on hold I had to physically go into the store to talk to my salesman. When I asked the salesman why he never returns my calls He started waving around the papers in his hand and said he’s too busy. Funny, he wasn’t too busy to take my money. SHOP ELSEWHERE!!!

Do
Review №41

Great service and prices

Kr
Review №42

Angelo went above and beyond to help us with our appliances, I took him what I had found at another Competitor and he found us something even better for a much better price!!! Then two days later I found my self calling him for help again because we needed a new washer!! He has the greatest patience and customer service anyone could ask for, thanks again!!!

Ed
Review №43

Shout out to Justin Azer, Salesperson! We needed to purchase a new Bosch dishwasher. When I called with questions and comparing models Justin was patient, extremely helpful and professional. He covered all the details over the phone so when we walked in the door the transaction was very easy. Justin explained the warranty options and the price on the dishwasher was the best compared to 4 other retailers. Top notch service!

Re
Review №44

Came here 12/3 to pick out a stove. Joe helped me out. I told Joe that this was my first new stove and all my other stoves had been gas before but I didn’t have the hookup for that in my new place. I also told him that I had a truck and I would come and get it myself. He said that wouldn’t be a problem, the stove would be here.12/4 I come in to pay for and take delivery of my stove. Surprise! The stove wasn’t in stock. Joe and I made no mention of delivery since I have a truck. Thinking that the stove would be there I had already removed my old stove to the curb, putting me in a pickle. I work the next day so I can’t be there for delivery and I wouldn’t be able to pick it up from the store until Wednesday, which I can’t do because I’ve got kids to feed.After scrambling to find a place to deliver it to, I was then informed that since it wasn’t an installation that no chord would be given for the stove to operate!What?! I had informed Joe that I had never purchased a new stove before, let alone an electric one. How was I to know that there are three different choices for the power source? What would have happened when I picked it up myself? Would I have been informed then that there was no power source or would I have gotten home only to find out then that there was no power source? Not to mention, they don’t even sell the power sources in the building! I would have been royally screwed!While I did wind up getting a good deal on the stove, it is getting delivered to another place, which I then have to go pickup- with no power source, I got hosed on crucial information as a new buyer. Highly disappointed about that.

Jo
Review №45

We had Cathy Kuczajda today when we were shopping at ABC Warehouse. She was so easy to talk to! Cathy was very knowledgeable about anything we asked and couldn’t have been sweeter to work with. We were looking at Frigidaire appliances and she was able to answer all of our questions and really helped us with our final decision. We will definitely be requesting her every time we go to ABC Warehouse for anything. Thanks, Cathy!

St
Review №46

Cathy Kuczajda is a great sales consultant! She gave us the best deals on a new range oven and refrigerator. She was very kind and extremely helpful and worked with us. I would definitely go back to ABC Warehouse and purchase another appliance in the future through Cathy. She was great to work with! The rest of the store was also very friendly and kept nicely.

Ja
Review №47

I purchased a mini-fridge for my new house. The sales person was well informed and I was able to make a decision quickly. I am extremely happy with the service and the price. I will defiantly be back if I have need.

De
Review №48

I have always felt the prices at ABC Warehouse were excellent, and have not shopped there in a few years. We purchased several new appliances for our kitchen and our salesman was Ryan Weigandt. I was extremely happy with his services, not only was he friendly and genuine, he was very knowledgeable about all of the products they carry. He was able to tune into exactly what we were interested in and assist us with the right appliances. I will certainly go back and have referred many individuals since then. Thank you Ryan and ABC Warehouse - we are loving our kitchen!.

Ta
Review №49

We would not recommend this store. We purchased an entire home full of high-end appliances last year. My LG washing machine has been leaking periodically since we purchased it. We contacted ABC WAREHOUSE immediately regarding this issue. We were instructed to contact LG for the leaky washer. We have had 15+ repair appointments, and they still cannot fix the machine and refuse to replace it. It has caused significant damage to my new laundry room and cabinets in my new home. We again contacted ABC WAREHOUSE several more times regarding this issue. They were very poor in any correspondence, not returning calls or emails. They have not provided any solutions or offered any replacement for the leaky washing machine that they sold us! I would not recommend this store or any LG products. This is the worst customer service I have ever experienced.

Ke
Review №50

Greeted before we got in the door, awesome! I believe his name was Joe? I wish I could remember because he deserves recognition. He knew what he was talking about, he offered suggestions and his personal favorites. We bought a refrigerator/freezer for our garage. He was fast and efficient and I will come back to him if I need anything else. I appreciate his knowledge, customer service, he was nice to my kids. Thank you!The delivery guys were really fast, friendly and informative. Thank you novi location!!!

De
Review №51

When you have a great experience you want to tell the world. So, world ABC Warehouse and In Home Installation made my day! What professionalism, what customer service, and what wonderful teamwork. My kitchen package was delivered and installed the same day - thanks to Dale (ABC delivery man) and Brad and Eric (In Home Installation) working in concert with each other. It was truly amazing. I would be remiss if I didnt tell you about my Sales Proessional Joanne Buffone. I highly recommend each and every one of them. Thank you so much.

Ni
Review №52

Outstanding service and value! We dealt with Cathy K and she knew the products very well. She didnt try to oversell us either. The deal she gave us was unbelievable! Highly recommended!

J
Review №53

Decent prices but the worst thing about this store is when you first step foot in the building.. Its like you have a fresh cut in the ocean sales people come from everywhere to ask you what you want to buy then the show of products begin where they try and up sell you and. Cram all the attachments down your throat no thanks

St
Review №54

We had to get a new washing machine because ours broke. We needed it right away. Our salesperson, Cathy K, was super! She took a lot of time with us explaining the different features of several machines and being patient with my wife as she tried to make a decision. Also, ABC has a price match guarantee, and they matched the price of another store which was a huge savings for us. My wife and I have bought all of our appliances (over the years) from this ABC warehouse and we have always had very helpful sales people.

Da
Review №55

Every time I come to this store, they make it worth the drive. Joe Julian is extremely knowledgeable and friendly. He always provides me w phenomenal customer service! Well done Novi. Hats off to Joe and his team.

Jo
Review №56

I cannot say enough positive things about my experience purchasing my new couch from ABC Warehouse.From the moment I walked in the door I was greeted by my sales representative Cathy Kuczajda, she was never pushy but extremely helpful and extremely knowledgeable. This was a very important purchase for me and she was very patient, friendly and professional.Cathy explain to me when they would be calling when theyll be sending an email and what to expect at delivery. Everything went exactly as she told me but what she didnt tell me was how polite and phenomenal their delivery men were. I live in an apartment and my couch is quite large not only did they get it in without damaging anything they were extremely professional the entire time they were in my home. Believe me when I say it was an effort to get my couch in.I have told everyone I know and they are always shocked when I tell them I got furniture at ABC Warehouse well believe me for now on it will be the only place I purchase furniture.

Da
Review №57

Worked with John Carmarata. He was very patient and personable. Great customer experience.

Ih
Review №58

Cathy is an excellent sales woman! I did plan on making a purchase today, but she is really good! I am very pleased with my purchase & I would go to Cheryl for all my ABC Warehouse purchases!

Be
Review №59

Jeff, Sales Associate was exceptional with his honesty, politeness and overall demeanor. He educated me about the 50 inch television that I was interested in buying for my boys new townhouse. As a result, I purchased the television with full customer satisfaction.Thanks Jeff.A proud mother

fi
Review №60

Cathy helped me find a great mattress. She was very knowledgeable and honest with the features and prices. The process was easy for me, and I feel like I got the best mattress for me!

Ca
Review №61

I was helped by John Camarata today, who made my experience a very pleasant one. I went in looking for a dining and living room set, and thats what I came out with thanks to John. Was very helpful and knowledgeable. This was my first time purchasing furniture, so I was fairly clueless, but he helped me every step of the way. He even helped my wrap my glass and lamps which was a big help to me. Highly recommend..

Ho
Review №62

Greg ODonnell was our Sales man. He was very polite and kind when my wife and I walked in the store. He did not stand over us while we shopped . He did give me a bottle of water while we waited for our credit to go through. He was extremely professional and it was overall great experience.

Pa
Review №63

Dreaded going shopping for appliances, figured it would be nothing but a headache. Was pleasantly surprised when I was approached by Cathy. She helped me get in and out quickly and painlessly. Will indeed go back.

so
Review №64

Went into ABC Warehouse in Novi to buy a TV. Cathy was very helpful with my selection. She was very nice and funny. She showed me around the store and I was surprised to see they sold beds and furniture. The store is very clean, organized and the people are very pleasant. I highly recommend shopping at this location.

Er
Review №65

Service was conducted very well at the Novi Michigan store by Joanne. Joanne showed me a bed room set that I was very impressed with that I thought I would never have. Cathy was also a tremendous help, this is a wonderful tag team dual that I would consider doing business with in the future. Thank you ABC warehouse, you are by far a better choice than Best Buy.

Te
Review №66

FRANK THE TANK!!!! My wife and I came into ABC Warehouse seeking for our future appliances and Frank was there to help, He made the process very easy and such great deals!!!! wouldn’t hesitate to come back.

Jo
Review №67

Salesperson went to get some information on a refrigerator never came back.

da
Review №68

John Camarata helped me today. I purchased a small deep freezer and John was right there to help me out. He wasnt pushy or over bearing. He was awesome!!! The store was very clean and easy to navigate through.

Au
Review №69

Excellent service, and unbeatable prices. Treated with kindness and professionalism is real here! Keep up the good work👍

Bl
Review №70

Staff is super friendly and helpful. Shopped around all day and came in and found exactly what I wanted and the worked with me on pricing. Satisfied customer.

Jo
Review №71

Our shopping trip turned out to be very enjoyable. Our sales person was amazing and very helpful! I will definitely come back again!

Ma
Review №72

Made my first visit to ABC Warehouse today to look at big screen and projector options for my basement. Was greeted by friendly staff upfront and there were a ton of TV options in the back of the store. After talking through my setup, Wafir helped me ultimately decided upon a projector. Found an option that gave me everything I wanted, while being cost effective. I liked the consultative sales approach vs the high pressure tactics that nobody enjoys. Im loving the new projector and would go back for future purchases.

Ja
Review №73

Its a good store a little to aggressive sales pitch.

Ri
Review №74

My wife recently purchased a stove, refrigerator, and a dishwasher from John Camarata at ABC Warehouse.Aside from being pleasant, he has total knowledge of the products he sells. John told my wife he wanted to make her happy and he did just that. As the saying goes, Happy wife happy life........Thank you John.

Na
Review №75

Cathy Kuczajda was an absolute delight to work with! She is so personable and easy to talk to. She didnt force me into anything I didnt want and she provided me with great information about everything I asked for. I highly suggest asking for Cathy when you go to ABC. She made the experience absolutely enjoyable!

Jo
Review №76

ABC Warehouse in Novi has great customer service, they give you water, greet you at the door, smile, and try really hard to get you a good price. I recently purchased a recliner from Cathy and the process was smooth and the delivery was on time and fast. I give them 5 stars

Aa
Review №77

Our sales professional was very easy to work with and we feel we got a good price for our appliances. Their customer service agents, however, are a different animal entirely. I have had two (2) terrible experiences with them in the last six months. The last being today where I was hung up on while trying to ask a question about where to find my serial number.Im not saying that they are better or worse than anyone else. I just think you should go in with you eyes open.

Mi
Review №78

Extremely well ran store. The staff was very friendly and knowledgeable. One of the best experiences Ive ever had at an ABC Warehouse. I would recommend them to anyone.

Ho
Review №79

Joanne Buffone was fabulous! She answered all of my questions. She listened to what I said I needed, then helped me chose the perfect fit. Her and Manager John Camarata were a delight to work with. They gave me a great price. Very pleased!

Jo
Review №80

I bought a new refrigerator, stove, washer, and dryer from this location a few days ago. I dealt with Mike Marcy who was awesome to deal with. He got me below my budget for all four appliances installed. Highly recommend!

Am
Review №81

The sales team of Cathy Kuczajda & Mike Lynch were awesome! They really went out of their way to help me exchange my mattress that was too firm. I highly recommend buying a mattress here.

Da
Review №82

Great experience with Angelo. Went in looking for a Bosch dishwasher. He knew what he was talking about, pricing was quick and fair, no games.

La
Review №83

It was great! Very nice salespeople and knowledgeable.

Ma
Review №84

I came in to shop for a massage chair and was helped by Cathy Kuczajda. She was very helpful and provided me with all the information I needed and gave me the best deals available. Even though I did not make a purchase today I will definitely be back to see Cathy for all my shopping needs.

De
Review №85

Ive been shopping with ABC Warehouse for many years now and this last visit was the best yet, I came into the store looking to purchase a dishwasher, my salesmen Justin A. was very helpful and knowledgeable. I will definitely be coming back in the future!!!!!!

Ja
Review №86

Great experience! Store Manager John C was great. Very helpful and knowledgeable. Would recommend this store to everyone.

Sh
Review №87

Ryan Weigandt was an EXCEPTIONAL salesman. We were in and out in no time with delivery scheduled and everything! I’ll absolutely be back to ABC Warehouse and recommend you allow them the chance to give you the same A1 service I received.

La
Review №88

Cathy was super friendly and had amazing customer service. Not often you get this kind of treatment from an employee. I will definitely be going back to ABC Warehouse because of Cathy’s help.

Pa
Review №89

When I arrived, I was unsure which brand appliance was best suited for my needs. I was thrilled to have Cathy K. help me with my choice. She found one with everything I needed, and met my budget. Thanks!

St
Review №90

Great prices, friendly staff and fast shipping. Overall great place to buy! Highly recommend!!

Ma
Review №91

Pleasant sales woman with good customer service skills. Just looking today for a couple appliances. There are a large selection here. Also, they sell beds.

Cl
Review №92

Ryan Weigandt was great with customer service and charming personality. Thanks so much, Ryan! We will definitely be back to see him!

La
Review №93

Joanne was amazing. She helped us from start to finish. Very knowledgeable on the dryer. Also took her time show us some furniture and tv.

Me
Review №94

Cathy was amazing! Very knowledgeable on the brands and appliances. She was very helpful with finding the best deal. Thank you!

Da
Review №95

Stores is warehouse layout but usually has what I need.

Be
Review №96

Cheryl was very friendly and gave us a fantastic deal on the fridge we bought. She wasnt pushy and really listened to what we were looking for to help us find the right option.

Au
Review №97

Sale went smoothly, very helpful sales person, delivery was on time efficient and no damage to my home. Excellent service.

So
Review №98

Didnt get a good service when we came to buy a TV. We had come with a mindset of buying the TV that day but were put off by the horrible attitude this sales guy had. It seemed like he was not at all interested to sell. ABC lost a customer. We went to Best Buy and got the same deal and made the purchase right away.

Ar
Review №99

Everyone at this location WAS friendly and tentative. Their customer service was unmatched by any appliance store I ever visted before!!!! Kathy and Paul made my visit worthwhile!!!

At
Review №100

Great customer service! I came in for a mattress and bunkie boards and left within 20 min. My sales associate Cathy K. was very friendly and accommodating from the time I came in loaded and left.

Information
52 Photos
100 Comments
4.3 Rating
  • Address:43606 W Oaks Dr, Novi, MI 48377, United States
  • Site:https://abcwarehouse.com/
  • Phone:+1 248-348-2988
Categories
  • Appliance store
  • Camera store
  • Car stereo store
  • Electronics store
  • Furniture store
  • Kitchen supply store
  • Mattress store
  • Home audio store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:12–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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