Everything was good, but the waiting time was more than 40 mins- which I felt was too long. Kindly make sure the patient doesnt wait that long.Finally, the Doctor was good and answered with patience.
Nicole was very helpful in fitting and explaining the hearing aid and answering all my questions Professional, patient, knowledgeable. Love my new hearing .... thank you !
I have never had a bad experience here. The staff is polite & friendly and Dr Farrugia takes his time to explain things to his patients. Im not big on making recommendations but I DO recommend The Hearing Center at ENT Specialists.
Every member of the staff was courteous, knowledgeable and professional. Brooke has been a pleasure to work with. She has been able to answer all of my questions without hesitation. My hearing aids are still working perfectly after 6 months.
The audiologist, Cathy, is great to work with and very competent. First lass care and treatment
Melissa is fantastic! Very smart - knows her stuff, and seems like she has the answer before I even ask!!
Everyone was very professional and clearly communicated results and treatment options. Plus, on time scheduling so very little wait time.
No gimmicks just quick professional people from the receptionist to 3 doctors. Straight forward and received a high quality aid.
Cathy is terrific! She is patient, understanding and explains things without jargon in a way that those of us not familiar with the hearing industry can understand. She provides excellent, friendly customer service and helpful advice. What a nice experience! I will definitely be back and refer others.
Cathy is extremely through and explains everything very well. Add a friendly personality and you have a very satisfied patient.
Everyone who works here is so friendly! Their competency is most important, though, and they are exemplary!!!
Having worked with ENT Specialists and the associated Hearing Center for several years I am sincerely impressed with their caring nature and the professionalism the exhibit every time I visit them. They are really prompt in responding to my concerns and the follow through is immediate and thorough. A great place to get help with your hearing problems.
The office is very efficient and friendlyAlways running on time.Would go anywhere else for my ENT care and hearing aids
Early appointments available and Cathy the Audiologist was very professional and polite I would recommend them
Im thrilled that Dr Nicole guided me to purchasing hearing aids. As a 40 something with poor hearing for 20 years, it has made my life better. I highly recommend the services of the hearing center in Novi..
Staff is so friendly and kind. Very informative.
The staff were knowledgeable and friendly, explaining their work each step of the way. I did not know what to expect when I went in, however the staff explained everything and I was comfortable and pleased with my experience.
The ENT Staff was really great, friendly, and professional. The attended to my needs and answered all my questions. I would recommend The Hearing Center at ENT Specialists anytime!
Great service! very knowledgeable
They answered all my questions and was realthorough on my examination. I would recommend.
Nicole Ludke is competent, professional and always pleasant. She gives good service and always answers my questions. Highly recommend.
Was amazed at how much I was missing watching television and conversations with my family and friends, what a game changer. Dr Nicole was terrific and recommend her highly!
I would recommend anyone that has a hearing problem, to go to ENT center, the specialist are the best!! I’ve been going to them 10 years now I would not consider going anywhere else.Top notch care in every way really take care of your every needs, very professional and treat you the same.😀😀😀👍👌🏻🙏🏻😎
Thorough testing. Could have been longer discussion of analog v digital for a music lover.
The staff is excellent and very accommodating.
Great place, expert and friendly staff. The only place Ill go for my hearing aid needs.
They really know what theyre doing!
All of my experiences at ENT have been wonderful!