I can not say enough about how great it is to have a shop I can trust. I love my Jeep Grand Cherokee which I purchased from them and I try to keep it in tip top running condition. I only bring it to BM Auto.They do their best to accommodate my schedule and are very fair on price. Great people to work.
These folks really helped me out in a pinch with some brake trouble. Great service! Thank you so much.
There are not enough words to fully thank B&M for their amazing service and care. We sadly had a horrible experience with Family Hyundai in Tinley Park last year and they put us in a pretty unfortunate situation. We truly thought we were upside down and had no hope to get out of the predicament they put us in. We even tried another Hyundai dealer and calling corporate, but no dice. B&M was truly a what the heck moment - and I am so incredibly thankful we took a chance on them and walked into their building. From the minute we entered the lot, we were treated with CARE and COMPASSION, like we were family - it was truly like a weight was lifted off our shoulders.Special shout-outs to Dominic & Chuck because they were so thorough and HONEST and made us feel validated that what we went through with Hyundai was something no one should have to go through after buying a vehicle. They explained our situation was slightly tough but not impossible to fix which was so comforting because we truly thought we couldnt move forward or have a clean slate but that is exactly what we did! We walked in yesterday on 9/17 at 1:45pm and we were out by 4:00pm with our new vehicle, a 2018 Nissan Rogue and we are over the moon excited.B&M has definitely nabbed themselves a repeat customer, and I would HIGHLY recommend them to anyone and everyone who is looking for a used vehicle. Not only are they are competitive in their pricing but the way they treat their customers goes above and beyond! 5 stars across the board. Thank you B&M!
Got 10k cash to put down ..but I guess my money dont mean nothing since nobody came out to assist me...thank yoy ans Ill keep it moving
Had a great experience and would recommend them to anyone who needs a car or service. Great help from Dominic and Chuck. Thank you guys.
Had a great experience and would recommend them to anyone. Dominic and Chuck were a delight to works with. My wife and I always been looked at twice and then judged. This did not happen at all. We felt appreciated and respected. The best part to me it all happened in less that 3 hours. We love our car and we are glad we went there. Peace.
No stress or what so ever highly recommend
Great customer service. My 2013 Ram 2500 HD was as advertised and super clean when we picked it up. Drove 5 hrs from Indiana to purchase the truck and would do it again with the way we were treated. THANK YOU GUYS!!!!!!!
I had a great experience purchasing from B&M Auto Sales down in Oak Forest, IL. I worked with sales manager John Ott and finance manager Chuck Lindsey and they were both fantastic to work with and made the process easy. They were very fair on pricing and went the extra mile to have the car ready and cleaned for a test drive when I got there after a 2.5 hour drive from Wisconsin to come down to look at the vehicle. I was also impressed with their service facility, the cars they had for sale on-site and cannot say enough good things about the way I was treated. This is an honest and hard working group of people at B&M. No B.S.- Just a good deal on a great car with really low mileage and a squeaky clean CarFax. Thanks guys,,,looking forward to picking up my new 2014 Focus ST on Saturday! A++++
John was very helpful from the beginning to the end of sale. He made my husband and I comfortable and provided excellent service. Very courteous and personable. John went above and beyond to accommodate us by ordering a part to have replaced in my vehicle and following up to schedule an appointment for the repair. The waiting area was very clean and comfortable. A pleasant atmosphere. Overall, a great experience! Thanks John!
I want to thank the guys at B&M Motors. A special thanks to John Ott, the best salesperson I ever worked with. He was exceptionally great in helping me purchase my beautiful red Hummer. Great personality and willingness to help you get your dream car. If you are ever in need of a vehicle, look him up. He will definitely take care of you. Also a shout out to Chuck Lindsey, who got me the financing. He made it as painless as possible. Also, thanks to the service department for putting the final touches on a great deal.Thank you very much for the great service.
We had not planned on buying a second car anytime soon, what was a pretty terrible day (dont ever go to America mufflers) long story short my son had to buy a new car everything was last minute and Dominick was above & beyond & chuck finalized our sale and he was also nice! I work and live in oak forest and will recommend them to anyone looking to buy a car!
I would like to thank Dominic and Chuck from B&M for resolving my problem. What started out as a bad day quickly turned into a GREAT day thanks to them! They worked with me and were very understanding, courteous and so much more! Both went above and beyond to make sure I was a happy customer. Good men who truely care. I am happy to say we have been customers for almost 20 yrs. and will continue to be!Also a special thanks to Bill! He’s a terrific Owner! It’s nice to do business with people that treat you like family! 😊
I have used B&M auto for my work trucks and personal repairs for over 10 years,and have never had a problem.Very trustworthy and a fair price for great work.Highly recommend!!Always seem to find time to fit in my last minuterequests for repairs
Bill and his team were exceptional in finding the perfect vehicle for our new family. Not only did he find all the features I was looking for he ensured that the vehicle would be safe and efficient for my wife and soon to be born child. The pricing is great and definitely a go to place before you try to go to corporate dealerships. They take the time to fit you in the vehicle you want in a price range that fits for you. Theres no pushy salesman, no hidden agendas, and no trickery. This is the place you are looking for to buy your next car!Thank you all so much!
B & M auto has excellent customer service Bill the owner upstanding honest person, as well as, Dominic, and Chuck. If you want a dealership that really cares about their customers and an excellent motor vehicle I would highly recommend them. Thank you all again and I will be back for my next purchase😁!!!
I had a really great experience here. Everyone was kind and not pushy. When I first went to look at cars they let me walk around on my own and didnt bombard me as soon as I walked on the lot. John hooked me up with a great 2016 Jeep Compass with a great interest rate. Definitely worth checking out.
Dominic was really nice and very helpful. The car that I purchased was in great condition!!! I would definitely recommend them to anyone!!!
We HIGHLY recommend going to B & M Auto for all your car purchasing/service needs! We worked with John Ott in purchasing a new vehicle and right from the very beginning until the end we felt welcomed and were treated wonderfully. They have a great selection of vehicles and their establishment is immaculate. We walked out with a new truck and we couldn’t be happier! All in all, it was a great experience and we will continue to work with B & M Auto for all our car needs!
Want to thank John for treating me like an old friend and not just a customer. B&M is very clean, well organized, and very nice staff. They gave me a great vehicle for a better price. Thanks again John and Bill for making the experience very comfortable.
I was searching Car Guru for a vehicle large enough for my large family and came across a 2004 Chevy Suburban. I inquired about the vehicle and put that I was looking for to finance this vehicle with a certain amount down. The next day Dominic and Chuck reached out to me saying that I was approved, when could I stop in. Being a truck driver sometimes I have late nights so I asked if I was able to send my girlfriend in with the paperwork needed to finance and then when I got back from my delivery I would come into finalize everything. They agreed to this and because of this I was in and out in 30 minutes. There were no hidden gimmicks and they have stood behind their words from the moment I was told I was approved. I will definitely recommend them to anyone I come across looking to get a vehicle. As long as you are upfront and honest with them, they will be upfront and honest with you!
TERRIBLE! Don’t waste your time or money! We drove from St Louis to purchase a vehicle. We offered less, because we felt that’s what it is worth, we ended up paying the asked amount. The truck had TVs, they assured us were working, but had no dvds to test them so we trusted them. Wrong! We asked for a Carfax and never received it, ordered it ourselves and found the car was in an accident! We should have run away the TVs are cracked, the airbag light came on a week later, only one running board works, the wipers are zipped tied down. The tires have bubbles in them, the touch up paint they used wipes off and revealed chips all over the car! Unbelievable, we contacted them early on to get the TVs repaired and to see the status of the spare tire they said we would get. They said send them the estimates. Guess what? No response. We can’t even get the car registered because it won’t pass a safety inspection. Never again
A Class Act! John is respectful, honest, an active listener, and treated us like the most important people hed met! Not in an annoying way, in a sincere, willing to help way. He took every opportunity to take our buying experience to the most positive level possible. Chuck completed the financing process so smoothly it was amazing! His expertise was apparent and his personable demeanor appreciated. B&M Auto is the first place I will recommend to anyone within driving distance to look for their next used vehicle; any make/model or price range! All others in the industry should take note of this way of doing business!
First time working with B&M, bought a Yukon today and must say was the BEST car buying experience EVER! Such a great and professional staff. Jon is a wonderful sales associate...professional, personable and attentive. Chuck worked the perfect deal and the process was exceptionally fast (may have been there 2 hours and thats pushing it). Will buy here again!
My husband and I were looking for a car and found one we were interested in at B & M Auto. When my husband originally test drove the car he felt the brakes were a bit wavy. He mentioned it to John the sales manager and when my husband came back with me to test drive the car, there were brand new pads and rotors installed. The car drove great! It showed us that they really care about the quality of their cars and about satisfying the customer. We knew then, this was the place we were going to buy our car. B&M also helped us out on their financing and gave us a great rate. When we need a car again we will make sure to come here first!
Very helpful & made buying a car easy. Friendly people. Would definitely recommend to everyone looking at buying cars. Thank you for your help with my new car purchase.
My dad and I had a great experience here. I recommend getting help from John. He was very attentive and made the whole process smooth. Very friendly atmosphere, they were not pushy whatsoever, which is usually what you get at other car dealerships. Will bring my business here again!
Just recently bought a vehicle from them and wow. John helped me out with my purchase. Super relaxed salesman. No pressure to buy anything. Super easy going and easy to talk to. Definitely recommend!
I ABSOLUTELY LOVE THEM!!! EVERYONE TREATS YOU LIKE FAMILY & ALWAYS HAS YOUR BEST INTEREST AT HEART. I RECOMMEND ANYONE TO GO THERE, THEY WILL MAKE YOU WANT TO COME BACK OVER N OVER !!! THANKS SO MUCH JOHN & CHUCK YOU GUYS ARE THE BEST.
What an AMAZING experience I had today with John! All the folks at B&M are always awesome to deal with, but John has gone above & beyond everytime we speak!Special thanks for the Aurelios Pizza! Was such a thoughtful gesture, and yummy!Thanks again John! Hope to see you again soon!
Was sterotyped as soon as I walked on the lot because I am black. I had to walk into the dealership in order for someone to help me. John did not try and find out about the kind of vehicle I was interested in, he immediately started grilling me on credit as if I’m not qualified to be in there. After asking him for the keys so I can check out a vehicle he then decided to ask for them back literally after me having them for about 30 seconds because I told him i was at least a week away from a purchase. In this 30 seconds I was not able to check out the whole vehicle. Being a former car salesman you are supposed to help the customer make a good decision and help them feel comfortable on what they are purchasing. You’re not just buying a car but you’re buying service.
Thank you John for going above and beyond to help me. Sometimes issues go further than just getting into your new car John has helped me every step of the way in having my matter resolved. Thank y’all for your great service!
I bought a car a few weeks ago and I so happy I bought one from this guys! It wasnt just buying and selling of a car, I actually felt at home! And I felt like I was safe and in very good hands! From the moment i called in to inquire about the car, CHUCK was incredibly helpful (given my situation) and friendly from the start. Chuck did an awesome job at delivering genuine compassion and care for the work that he does. I will definitely recommend this location! #fordcmax13
I absolutely loved the experience. high praises for John, he was very honest and trustworthy, and straight to the point. credit to chuck for explaining the financial details too. overall tremendous experience.
Bought a van and a sedan from B$M. Both vehicles have lasted 9+ years with no issues. I have taken 4 vehicles in for service and had 2 friends bring there cars in for service. They always check around for best prices on parts and never try to pad the bill. Any auto company that wants my money has to be a great value while providing the best customer service. Its the kind of company you feel good about writing a review for., James G.
I bought my Camaro exactly a year ago from here and it has been nothing but pleasure. Would definitely do business with this place again.
Drove 2 hours to buy a vehicle today. Everything was as advertised. Got me in and out quickly. Everyone seemed to care a lot about what they were doing. Very low pressure and a light hearted attitude. Would definitely make the drive again to work with a group of guys like this.
John was very helpful and gave me a food price for my trade in. I really liked the fact that the John gave me the price for my trade in and he was the one that was negotiating the total price. He did not keep leaving the desk to go talk to some manager.ThanksBilly
In all the years of buying a vehicle, B&M has mastered the customer experience!! John Ott took care of us and we were in and out with a purchase within an hour and half. Both John and the finance team got it taken care of and they are above reproach!! Best experience ever!!!
Highly recommend for service, they are honest and do great work. B & M is also a great place to purchase a vehicle as Bill is thorough in bringing in well maintained vehicles. 5 stars across the board.
I love this place, I was treated like family by John and Chuck. They had a few vehicles to choose from, and I got to test drive all of them. They even let me take it to lunch so my wife could see it. I bought the extended warranty with the vehicle and hope to never use it but it was a great deal and added only about 30 bucks a month to the price of the car. I truly look forward to going back. John Ott was nothing but a pleasure to deal with.
I purchased a 2015 Ford Escape in October 2019 so far Im very pleased the price was right Dominic was great and the process was quick and easy.
Easy to deal with and the price negotiation didn’t take all day. This is my second car from them. I hope to do more. good deals in the future.
This team has literally done everything to make me and my husband happy customers! Every question or concern was immediately taken care of by kind and respectful staff. The concept of buying a used car is a scary process, especially when you dont know who youre buying it from and if your buying someone elses problems. So far, they have eased my mind that I have found a dealership that I can trust and rely on. Thank you Bill, Joe and Tom! B and M should be proud to have such a wonderful team.
Definitely recommend B&M Auto. Picked up a 2015 Expedition today. John and Chuck were straightforward, honest and got me out of there quickly. Worked with me to get me where we needed to be. Great experience!
Awesome place they have a variety of cars, i bought a 3500 Cummins though John ott and traded in my 1500. Didn’t have the money i needed and they cut me a great deal just to keep me happy. They make you feel like family. I then had a break down and blew up on them and John called and offered to check it out and are now fixing it! They do care about making there customers happy. 5/5
I love my F150 that I bought at B & M! Everyone, from the owner on down, was a pleasure to meet and work with. I have also used their service department for repair, and that also went perfectly.
Great service! They were very helpful and informative while buying my first car. Would recommend to anyone!
I walked in ready to buy a car and walked away because of how unprofessional the salesman was. Horrible service Take your money and your time somewhere else !!
Excellent experience at b&m auto. After months of looking for a vehicle finally found one. John Ott made the experience as painless and quick as possible. Highly recommend. Would do business again!
I brought a car from this Dealer and they were top notch. The handled the financing Iike pros and got me a great deal. I appreciate all that they did for me. I recommend shopping here if they have a vehicle youre interested in. Thanks again guys.
Great used car dealer, had issue with my purchase they took care of it immediately, from owner down to service personnel was treated like family. Will buy from b&m again
HORRIBLE!!! Was treated horrible as I was looking at car. And as soon as I said the price was a little too high, big tall hefty ugly salesmen became very ignorant with me and started to make comments as we were walking about. Very shady experiance. BTW nice rattle can paint job on your wheels that you claim was a “professional” coating haha
One of the best and professional experiences I have ever had at a car dealership.John ott is great and made me and my wife feel welcomed and was very cortious.
The Team at B&M auto were very helpful, honest and knowledgeable. I reccomend purchasing a vehicle from them. Overall happy with my purchase and the customer service.
Honest review . Went in having my doubts due to a late night text about my car I wanted to buy the night before I was to pick it up . When I arrived I ended up waiting a very long time to buy the car I wanted due to a program error on a Tesla I was buying . I was honestly ready to give up but the staff worked hard to fix a problem that was not there’s but Tesla’s . At the end of the day I drove home the car I dreamed of owning . Edward, Jeremy, and Mike made my day . They went above and beyond and we very professional and transparent the whole time . Thank you so much and big shout out to Edward ! Your awesome
John and Chuck were awesome guys to work with. They made this experience a great one for me.
These guys are very friendly......but...... I have had my truck, 2011 Chevy Suburban, since April 17, 2018..less than a month ago. Havent even had a payment due yet and I am having lots of problems with it. There are electrical issues with the truck for sure. When the car is running, the acceleration jumps causing all kinds of warnings to flash on the dash board, then they disappear. Also, the transmission light is now on. OMW back to work today from my lunch break, the car died on me while at a stop light and jerked the entire rest of the way. The gas gaige started telling me the gas was almost gone and theres over half tank. Wow, and only $21,000 left to pay it off!
Great customer service. My son purchase his first car from them & simple fun experience.
Great hospitality, got everything done. Great place to go. Definitely recommended
I had a very pleasant experience with everyone there specially John, he was very helpful throughout
Great place to shop for a car, John was awesome and made the whole buying process really simple and straightforward i would definitely recommend friends and family members to shop with B&M Auto.
Just wanna say this place is just AWESOME, left this place with a beautiful car and new friends! I definitely recommend this place to everyone!!!! Try this place first, before u go anywhere else!!! Real Talk!!!! John and Chuck yall Rock!!!
Go see John Tott great experience smooth and easy. He really helped me out w my trade in and new purchase. Cheers!
I have used these guys on about 5 different cars.They always seem fair with their prices and I have never had an issuewith the work.No problem recommending them to any family member or friend.
IM A VERY HAPPY CUST0MER JOHN OTT TOOK CARE OF ME. I LOVE THE BOARDS ON MY NEW TRUCK. GREAT SERVICE.
I LOVE THE WAY B & M WORKS WITH YOU I JUST BOUGHT A CHEVY CAMARO RS AND I FELL IN LOVE WITH IT THANKS JOHN AND CHUCK HIGHLY RECOMMENDED
Several problems with car after being told it was completely checked out by mechanic. Fuel fill inlet ($400) code could of been cleared by any person with hand held computer. new battery ($160) spark plug seals ($159). All these problems could of been avoided by a complete check out by certified mechanic. Get your car checked out before buying please!!
They are very friendly and helpfullI feel very comfortabe deal with all worker thereThank you so much
Check for best prices on parts, what a laugh.. parts were way overpriced .had a charge of $12 on my bill for a supply charge .Called and asked what it was about and they told me it was for rags that they have to send for cleaning. Guess im paying for their laundry service
I inquired about pricing and availability for a car here and the response from John Ott was very unprofessional. From improper text-like grammar to zero customer service, he was by far the rudest salesperson Ive ran into...and that was just through emails.
Be very careful of this dealership. I have had a very bad experience with BM auto. I had a signed contract from dealership with a paid deposit. They resold vehicle to another party. Process is currently ongoing with attorney general of Illinois.
I have a late model dodge durango, I needed a fuel pump. New fuel pump was installed within 24 hours. Still was experiencing some problems, started getting check engine code, fuel guage stopped working, took auto back to B&M, service manager/owner Bill, dropped tank again installed new fuel pump and replaced pigtail connector. 2nd fuel pump was under warranty so no charge there. No labor on 2nd visit, just charged for new pigtail. Couldnt be happier. I like to do a lot of work myself, dropping fuel tank is not for me.... I have been using B&M over 10 years, never had a problem they wouldnt rectify fairly and honestly. They cost more than DIY, but the trust in work being done correctly is priceless!!
Got my first car from them very friendly treated us like family i would highly recommend them!!
Very friendly people and do not judge very nice and reasonable prices
Fast and friendly service. Thank you Tom for helping my daughter with her first car.
Very friendly and fast we definetly recommend them!
Id stay away from this dealership. Sold me a truck 2 months ago and Ive been quoted roughly $1300 worth of fixes already. Not fun after a big downpayment. Be cautious.
Thanks for the great deal on the explorer conversion van.....
Honest mechanics. Knowledgeable.
If you want to pay too much for a lemon by all means shop here.
This place is awesome 🤗
Pleasant, very. 😳😳