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America Mufflers & Brakes Complete Auto Repair
5209 W 159th St, Oak Forest, IL 60452, United States
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America Mufflers & Brakes Complete Auto Repair
Comments
Ed
Review №1

Great job on my exhaust! Very honest and professional will bring my car back.

St
Review №2

Normally when I come here, I speak with a nice lady. I’ve been here twice for an oil change and an exhaust. I planned to come again because I wanted to get another oil change for my car. Last time they were running a promotion for free oil changes, I just pay for the MECHANICS LABOR NOT OIL LIKE THEYRE MENTIONING TO ME NOW. The lady claims that the sign says bring your own oil and you’ll only be charged labor, however it clearly doesn’t say that. Neither did it say it last time. Guy quoted me $150 for an oil change. Which is completely disrespectful. That’s more than any dealer in America. Normally my oil changes are $70-80 bucks. This guy is insane. I don’t recommend dealing with anyone that’ll be that shady and spiteful. He tried to take advantage of a situation because I had A FREE OIL CHANGE COUPON. I literally had a coupon this time. It wasn’t even about the promotion. Sadly he didn’t want to honor the coupon and tried to lie his way out. Even though neither employees were making sense and they were contradicting themselves. Never again will I come give my business here. You guys are awful for that.

Ro
Review №3

I am very picky and have high standards when getting my cars done, I decided to go to America Mufflers for my catalytic converters and everything works excellent. I recommend this place to anyone you won’t regret it, will be coming back for future repairs!

De
Review №4

Took my minivan for check engine. The code stated bank2 catalytic converter. I paid for the service and check engine light comes back, they claim new code. I took it to another mechanic to learn they cut off and stole my bank1 converter and put a pipe in place and did work on the bank2. Now I need to get two converters fixed after paying them to steal my good one

Ed
Review №5

They are a big scammer they try to make you pay for things you do not need advise anyone goesthere to go take a second opinion before they let them work on their cars

Co
Review №6

Great work and they don’t take all day to get you in and get your car done. Highly recommend this place

Li
Review №7

I got my Nissan Versa worked on twice, the auto technicians are very knowledgeable and were able to help me understand what exactly was wrong with my exhaust. The work was fast, honest and professional.Thanks for the help with my car.

ka
Review №8

This place is legit! They are great on costs and the work matches. Definitely call them for your repair needs.

Ri
Review №9

Left the interior of my vehicle covered in grease and oil. Charging top dollar like they did you could at least keep it clean and take some pride in your work. I wont be a repeat customer.

Da
Review №10

Had my Truck at a shop (adams auto repair) down the street, and after 400 dollars 3 weeks of being given the runaround, I took my truck to this place. They were excellent. Within one hour my truck was done and I was on my way for 180 bucks. Couldnt ask for more.

Be
Review №11

I’ve taken my truck to this shop several times to only pay to have the work done correctly! Listen, I paid for breaks and rotors, and an exhaust issue. A lot of patch work. Your vehicle will run good for 6-12 months before the issue persist again. I’m reaching out to the city about this shop as I’ve heard they’ve been doing bad business for some time!

Je
Review №12

Absolutely the best in town !! They are so friendly and fast especially when your on a time crunch ! Will be going here from now on ! Loved it

By
Review №13

Very Professional. Fast. I am over excited. Thanks to the whole team!

Mi
Review №14

These guys was fast polite and easy to work with. Answered all my questions and give me a Few tips as well to help with my maintenance. I look forward to going back!

Ja
Review №15

They did an excellent job on my mid mufflers and they put them back on. They got me in and out very professional set price we agreed on and they made it happen. Definitely come here for quick and excellent service.

mi
Review №16

Had brakes all the way around done on my 2015 Nissan Altima, they had 4 mechanics on my car, seemed to work like clock work, job was done exactly the time they said it would be done, a little expensive but car seems to be running great, so that alone is worth it to me since it’s my daughter’s car, I’ll give them 5 stars on work performed and punctuality. Price ??eh 🤷🏻‍♂️

Me
Review №17

🚨SCAMMERS🚨I went in for a oil change and the receptionist came back to tell me that my catalytic converter was clogged up and needed to replace mind you I don’t even have a check engine light and my car runs great. The mechanic didn’t even come to me, to tell me what was “wrong” he had the front lady tell me. She said it would be $330 including oil change. The price doesn’t even make sense. So I told her no thank you I’ll check it somewhere else because I don’t even have a check engine light I’m sure I don’t need it yet. I left and took it somewhere else and they told me my catalytic is in perfect conditions. They thought I was another customer that they can lie to. And don’t trust these good reviews they only do it to get a free oil change. They clearly have a sign in the front saying “ free oil change if you give us a good review on google”. Horrible place.

Ri
Review №18

Did Fantastic work on my 02 civic. Would recommend to everyone who needs work done; engine, exhaust, suspension, you name it and most likely it will be done here. Thanks to the ladies up front and all the gentleman who have done well and love what they do. Keep up the good work.Richy M

Ro
Review №19

DO NOT TAKE YOUR CAR TO THIS SHOP!!!! I took my car here and ask them to fixed what needed to be fixed and they didn’t. Paid over 4,000 to get my car fixed and had to take it to someone else to fixed their mistake. I’m calling to let them know and she really going back and forward with about a price when I know well enough what he said and he drop the price after but money wasn’t the issue. Why would I pay these so called professional extra money.. THIS PLACE IS A JOKE AND NON PROFESSIONAL!!

Ky
Review №20

The service was quick, and the staff was friendly.Unfortunately, my breaks began squeaking two weeks after being serviced. I returned to have them adjusted, but they began squeaking again a couple of days later when my vehicle is in reverse.Disappointed

Al
Review №21

EDIT: Initially I gave this place a really positive review after getting my catalytic converter and oxygen sensor replaced. I decided to bring a different car in because it was making this really loud whining sound around the serpentine belt. I brought the car in and told them about the noise and where it was at, and they told me my whole engine was bad and needed to be replaced. I decided to get a second opinion and it turns out it was the bearings and alternator (which makes sense why it was making noise around the serpentine belt), not the whole engine. I cant see why they would tell me it was the whole engine unless they honestly just dont know how to diagnose problems or they really are just trying to get as much money as possible from you. Either way not happy with the service and now is making me rethink the previous work I had done.Original review: The staff is very knowledgeable and they do fast work that is good quality. They will work with you on prices.

Ho
Review №22

I knew Omar over Twenty years, when him & his dad Aztecas on 22nd& kedzie; when I found out that he was at American mufflers on 159th, I saw how much he has grown when I saw him. I am very proud to see how professional this man have become the best that he could be, Im honor that he got my 2001 Pontiac engine light 🕯️ 📴 for the Emissions, Omar at American mufflers is my#1 mechanic, thank you Omar for saving me to get my License plate sticker Before July 31

Br
Review №23

Not only does this place have exceptional service they go above and beyond their way to ensure the customers experience is satisfactory. Very clean space great customer relation with people and overall great experience I highly recommended you bringing your services here! 😊

Bi
Review №24

Friendly enviorment. Will work with you. Meets deadlines.

ji
Review №25

I took my car in for a rattle in exhaust, Omar pushed up on the resonater and told me the catalytic converter was broken up inside. $400.00 repair. So, I took my car to another company for a second opinion and found 2 bolts were missing on heat shield. NO CHARGE for repair!!! Omar and amigos are scammers! Do not do business with them!

Br
Review №26

Got me in for 3 o2 sensors 30ninutes before closing on a Saturday. Very nice, fast and reasonably priced. Will use again for exhaust related. 1997 c1500 silverado.

Bu
Review №27

They changed my front break pads and rotors. After that I got lots of noises coming from front side when I run over street pots. I returned back to the service they replaced only the break pads. The previous one was smaller and causing annoying noise.

Sp
Review №28

America mufflers works tirelessly for their customers. They beat everybody in price and fast work. Great mechanics.customer service is UNSURPASSED!!Rosea and Judith treat customers like GOLD!!

Ky
Review №29

Got lucky breaking down on 159th directly in front of American Mufflers & Brakes Complete Auto Repair. I had a bad alternator and kept stalling. Luckily I was able to make it to this shop instead of another place to get help. Omar is fair and explains carefully the diagnosis and required repairs. Fixing problems with your car can get expensive, but I am unemployed and the ladies at the desk were able to work with me considering my situation. All of the people there are friendly and ready to help. I looked over Omars work when I got home and was so impressed with the quality I had to come back and buy him lunch. I will be returning to this business in the future.

As
Review №30

Hey walked right in greeted very well fixed my brakes and rotors with no problems prices are reasonable

Mo
Review №31

Rocio was very helpful & genuinely wanted to help me fix my car problems. Definitely will return. Elite business!

Ma
Review №32

This place is not only unprofessional but needs to be immediately shut down! My daughter took her vehicle here last month and spent over $2500 for them to fix everything for them to fix absolutely nothing!!! We just had to call the police on them and file a report yes we will be suing after they faked fixed her car over 5 times and each time they gave it back it did not last one damn day!!!!!!!!! We are livid and will be doing everything in our power to shut this place down even the police were appalled. Do not shop here unless you want to be scammed.

ma
Review №33

Great service very nice and fast service will came back again 😊 Thank You!

Ty
Review №34

Very professional and great work! The only place I go for maintenance for my car! Very thorough and dont charge an arm and leg!

Ji
Review №35

Professional, honest, reasonable. Would recommend.

Ro
Review №36

While anticipating a carshield claim theyve diagnosed my car for an alternator water pump that carshield will cover however when I told them to go ahead and do it I was told its not worth it and they have to wait for an authorized email from carshield. Its been about a month ago and Im still waiting for a carshield email to them. Between them and carshield somebodys going to get sued.

Mi
Review №37

Great place to get work done on your car. Great mechanics! Highly recommend this place.

St
Review №38

The speed they are able to get to your car is pretty fast.

Sh
Review №39

Horrible Shop, they get over. Don’t bring your car here unless you ready to spend unnecessary money

Wh
Review №40

My first time going to American mufflers & brakes. It’s close to my home and the review were great. So I took a chance. They were right! Cecilia walked to the back and showed me the issue on my vehicle. Gave me the price and told me it would be worked on the spot. Just what I needed! I had to use their 100days same as cash plan due to the muffler, brakes and a tune needed. Again, she was very informative and pleasant to deal with! Check them out!

Ho
Review №41

Staff was excellent! Completed the job quickly and as advertised!

Er
Review №42

Love the professionalism and punctuality of this repair ship. Rocio and Judith were extremely informative and attentive. Must go for whatsoever repairs they can address. And won’t break the bank.

Dr
Review №43

They have great reasonable prices. They took they time and make sure the work was done correctly. I would highly recommend them.

AG
Review №44

Great customer service Omar great person great prices 100% recommended and customer service is great Rocio and Judith were really helpful plus Rocio has a great smiles always welcome customers and their mechanics fast and great service quick in and out service will recommend all people here plus their finances is a plus

Da
Review №45

Never repair work that I needed just kept guessing and having me spend my money other things rather the repairs needed rip off

St
Review №46

America Mufflers is The BEST repair shop Ive ever gone to because their mechanics and front desk rep, Cecilia addresses every issue THOROUGHLY, QUICKLY AND PRIFESSIONALLY.CECELIA IS AS KNOWLEDGEABLE AS THE MECHANICS AND WORKS HARD AT GIVING CUSTOMERS FULL BREAK DOWN OF PROBLEMS AND GREAT PRICING ON REPAIRS.THEIR GREAT RATES AND QUICK TURN AROUND TIME IS WHY I WILL NEVER GO BACK TO LARGE DEALERSHIPS AND OVER PRICED SMALL SHOPS.THEY HANDLED A VERY BIG JOB IN ONE DAY FOR ME. I TRUSTED THEM TO REPLACE MY CRANK SHAFT, SWING BARS, ROTORS, REAR SHOCKS, REAR BRAKES, DIFFERENTIAL, RECHARGE A/C AND 2 HOSE LEAKS NEAR POWER STEERING PUMP.THEY DID A SUPERB JOB AND GAVE ME A GREAT PRICE ...NOW, IM BACK IN MY HOT ROD, T TOPS OFF ... BACK ON THE ROAD THANKS TO CECELIA AND AMERICA MUFFLERS.

Ad
Review №47

Very good and professional. Rosie was very polite and attentive to all of my needs. Will recommend. 5 out 5

Fa
Review №48

They tried ripping me off. I went in for an oil change. And they told me that I desperately needed to change my rotors and pads. I took it to another mechanic and I was told that the rotors in the pads are in perfect condition. Clearly these people try to take advantage of me and I was lucky enough not to fall for it. If you need work done to your car go somewhere else. These people will try to rip you off

Dr
Review №49

Great place professional service. I went to get broken hangers replaced they showed me my muffler was leaking also and I should replace it and I did, got a great price on some flowmasters. Thanks guys

Ke
Review №50

Rosia was very professional and so welcoming and kind. She informed me about the financing program and I will definitely be coming back to this location! Thank you so much ROSIA

Yo
Review №51

Pricey but they know what they are doing and they are willing to negotiate the pricing a bit.

Ca
Review №52

Definitely Recommend They Very Fast And Always Fix My Problem !

La
Review №53

I had a great experience.Very professional business with reasonable pricing. The work was done in a timely manner and their customer service is amazing.LaDonna

de
Review №54

I really enjoyed the services provided. The customer service representatives were courteous and helpful.

Ka
Review №55

Service was great and quick and very affordable!

Co
Review №56

I’ve been coming here to get my oil change for a few months now. They are always quick. I’m in & out. They give out the best deals an always recommend what work needs to be done on your car for a reasonable price. The receptionist is always friendly an helpful. If your in a hurry an short on time or money go here.

Ce
Review №57

Best service hands down! Reasonable price for oil change. They will give you a free quote on any repairs that need to be done or can wait. Highly recommend this place.

Le
Review №58

Excellent service! Very quick and courteous. Both Cecilia and Omar were fantastic. Highly recommend! ❤️

na
Review №59

Total rip off all the timeNeed one thing and Omar comes from back and tell you everything is wrong. Even on new cars.Price is worse than any dealer price. Uses cheap parts also. I gave this shop three chances, and failed all three. Very dishonest and thirsty. Please avoid. Trust me. Omar always come walking from back trying to scam.Don’t believe me, go and see for yourself and get ripped off. Will never be back again. Their lose.

Ja
Review №60

I went in for a tire patch and they noticed I had an antifreeze leak turns out it was a bad water pump and took care of it for me right there on the spot for a great price! Roger at the front desk is awesome and really knows his stuff great service.

lu
Review №61

Just want to put this out there, I usually go to Jiffy Lube or Firestone for my basic car maintenance, but I tried American mufflers for the first time and I honestly really liked how I was treated and how efficient the whole process was. Excellent service from everybody working there. And the prices are reasonable and cheaper than what I usually pay for basic maintenance. Keep it up!!!

St
Review №62

Fast service not a fan of the music in lobby

Le
Review №63

Omar, was very knowledge and helpful telling me what was wrong with my car. The price was reasonable for the work.

Pa
Review №64

I went in to get an exhaust leak fixed in my car and it was completed within 45 minutes. I was given a fair quote on the work and was shown the parts of my exhaust that needed to be replaced (flex pipe and catalytic converter) before and after the fix. They also found another problem that needed to be fixed and gave me a quote on that, but didn’t force me to repair it right away. Overall it was a great and fast experience and I definitely would come back again for the service.

Lo
Review №65

I went it for an oil change and they made me aware of another issue on my car. They care about your safety! I’ll definitely be back!

Ju
Review №66

We took our vehicle in for diagnostic testing, thinking it needed a fuel pump which we were going to have them replace. It turned out to need easy work not a fuel pump so we decided to do the work ourselves and when we went to pick up the car the brakes were suddenly not working when they worked fine the day before. They went out immediately when we drove out of the bay. Not accusing but the brakes were perfect when we dropped off the vehicle the day before. I fully believe something happened to them after we deci And they were less than cordial when we decided to do the work ourselves.ded not to have the work done there.

Ag
Review №67

Very good services

Ja
Review №68

The lady at The front desk haD great customer service and they have got to work on my car done fast I am very pleased with the service I will be repeating and I am highly satisfied I recommend this place to anybody who’s looking for great customer service and to get in their car worked on as soon as possible and don’t got a wait all day

FI
Review №69

Friendly service, good price

Ni
Review №70

Professional & DOES excellent JOB HIGHLY RECOMMEND && WILL USE SERVICE ANY TIME LOVE THE LADY AT THE FRONT DESK SUPERB JOB COMMUNICATES WELL💯💯💯💯

Ta
Review №71

Good service and friendly staff prices are affordable and the work is always done correctly

To
Review №72

I went in to America Mufflers & Brakes they have really great service they got me n nd out in the same day good costumer service and the lady at the front desk is very respectful and nice perfect place to get your car maintenance done ✔

LY
Review №73

Had majority of work on my truck done here. Very friendly atmosphere and employees. They tell you exactly whats wrong. I recommend this place highly. Fast work also.

Ri
Review №74

The service was timely and happy servicemen I would recommend this shop and the cost was competitive.

Es
Review №75

Today is my very first day here and the customer service here is Very professional, polite, genuine, and I love the employees attitude. Ms.Cecilia was very great and compassion with her customers service and by her making my day even better with her blessings, I promise Im a proud customer!!

Mr
Review №76

I do not live in the area but had an emergency issue with my vehicle so I stopped at America Mufflers. The manager took care of my car, told me I needed less work than anticipated, they recommended I do some inexpensive preventative maintenance and returned my car back to me quicker than expected.It’s so difficult to find trustworthy places but I’m definitely coming back here, they have just earned a loyal customer. 👍🏽

Mr
Review №77

Came in and was greeted as soon as I walked in with a smile a superb professionalism! The staff is friendly, honest and very helpful...and lets not forget FAST! If you’re in the area and want a nice clean area to get your car serviced this is the place for you!

Sa
Review №78

This people are awesome they have really good deals allways help me with my car Cecilia always take time to explain everything I will recommend them to everyone 😀😀

Po
Review №79

Professional and reasonably priced

Da
Review №80

I have been here several times and have always been treated well. On August 5th, I brought my Vette in for an alternator change. I had the car towed there, so I was in a jam. I was qouted 850 bucks for that along with a new accessory belt. I know I could have gotten the work done for less, but I was in a jam, so I paid it. The service is good, the employees are always kind.

Va
Review №81

This place is TERRIBLE, they did my muffler system on my car and i had a muffler leak an hr after and had to go back and after that they burned my speedometer sensor and now my speedometer doesn’t work. TERRIBLE place i would NEVER recommend them to anyone. They are wayyy over priced

an
Review №82

Got me in for an oil change right away!Very quick and friendly service have been coming for my oil change for a few years now! Highly recommend!

Br
Review №83

Brought my truck in twice and was very pleased with their process, take you back to show you what needs to be done, recommend items that will need to be addressed, never pushy sales pitch. Work was completed when promised and no extra charges.

Ca
Review №84

The service here is awesome, its fast, and straight to the point! I started coming here for my oil changes and I recommend them to everyone. After having my oil change done the first time I was told what else I had going on with my car. The staff is very knowledgeable, and the prices are AMAZINGLY AFFORDABLE!Thanks so much!!!

Da
Review №85

Had exhaust fixed an repair beautiful welds should last very long time. So so happy will come back forMore service

Di
Review №86

I was refered and am so very satisfied. I will definitely return and recommend this shop. Services was timely gods price and let me know that things have to be fixed soon. Thank you very much!

De
Review №87

Cecilia and her team were fantastic. Explained everything. Very efficient and fast. Affordable.

Ka
Review №88

They work is so good they get the job done in a timely manner and their very nice and helpful I will recommend them

Ce
Review №89

Fast and efficient. Told me what I needed done to my car for a very reasonable price. Highly recommend to anyone

Am
Review №90

This is the second time I have been here and have had exceptional service! Will definitely be returning for my next oil change and any other work I need done A+ all around. The receptionist is a doll 😊

Ad
Review №91

I had a good experience here- they had coffee, snacks, it was clean... I felt very welcome!They helped me get set up with new brakes at a reasonable price. The staff truly provides their guests with honest and trustworthy service! 😊Would most definitely recommend

Ja
Review №92

I love the atmosphere, very nice stuff. The place was clean and in the Christmas spirit. Price was very reasonable. And no wait

Bi
Review №93

This place is great! They have excellent costumer service and great prices. Very good and honest people.

Ca
Review №94

Prices are very reasonable and they are very helpful!Update: They do not top the fluids off with when you’re getting an oil change. I wish they would’ve told me that before I paid them 25 dollars. Now I have to go somewhere else to get windshield wiper fluid in my car. Disappointed.

Ne
Review №95

First of all the staff is awesome!! I purchased an exhaust system and they installed it for my 2016 Dodge Durango R/T!! They called and told me I had the wrong pipes so they had the pipes I needed in stock they gave me a decent price and told me they would call me once the work was finished!! It was finished way faster than I expected and the sound of the new system was way better than what I expected!! I love this place I will definitely recommend my friends and anyone else who wants work on their vehicles to go see American Muffler in Oak Forest IL!! GREAT JOB GUYS!!Thank You!!

Ma
Review №96

Amb was great. Fast & affordable. Family owned Everyone in the area is over priced.. this business is amazing.Defiantly a returning customer

Jo
Review №97

Fast and very friendly service. They advised me of much needed repairs, which I appreciated because I use my car for work on a daily basis. The work was significant but the cost was very fair.

Ka
Review №98

Cecilia was great and informative she called with updates and they work with you on prices I was very satisfied with the work and services.

Sc
Review №99

Omar and his associates are great with all of their customers. They work with them in every way with getting their vehicles fixed. I go there all the time in getting my car fixed. I am satisfied with their work every time.

Br
Review №100

Dealt with Ceclia at the counter, who is an absolute delight. She got my info down and my car in the shop at great speed. I came in to have a leaky tire repaired. In a short time the problem was diagnosed, I was informed of my options, and the work began immediately. It was complete in under the 30 minute estimate i was given, and the tire is like new. The people here are friendly and knowledgable and their prices are very affordable. Definitely a go-to place.Wanted to add one more thing: the chairs in the waiting area are huge and comfortable!

Information
4 Photos
100 Comments
4.7 Rating
  • Address:5209 W 159th St, Oak Forest, IL 60452, United States
  • Site:https://america-mufflers-brakes-complete-auto-repair.business.site/
  • Phone:+1 708-535-6000
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:7AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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