user
NAPA Auto Parts - Parts Professional Inc
910 NW 10th St, Ocala, FL 34475, United States
Appearance
NAPA Auto Parts - Parts Professional Inc
Comments
An
Review №1

This store does not honor the commitment they have to customers. I bought a clean spray and it was not the shine I was looking for and I went to return it and the manager told me that I could not receive it so I used it and where is the commitment. And I am not going to buy more at NAPA.

Mi
Review №2

My first time coming here and my last. Came to pick up 3 oil filters that their website said they were on sale. I placed my order online with a total of $30.they tried to charge me regular price after I showed them my receipt from the order and told me that this items werent included on the sale. The person didnt even apologized for the inconvenience and walked away to talk to another customer. Very rude. No wonder their store was empty, lol..

Al
Review №3

Never guess work and get the right part that works right the first time.Little pricey but cant beat quality.Parts or staff.Always first choice since my childhood

Ri
Review №4

Excellent staff here very friendly people. Knowledgeable and working hard to get you the right part or items. Thank you

Ke
Review №5

Good parts. Sure miss so.w of the old timers that retired in the past couple years.

St
Review №6

Still one of the best parts houses with helpful people !

Gu
Review №7

One ov the best stores to go

St
Review №8

Fast and easy service with polite people!

Mi
Review №9

Napa was the only place in town that had the right parts for What I was looking for.

Me
Review №10

Professional service, go out of their way to help you and find what you need! Great pricing! My go to for all replacement parts!

Sh
Review №11

Clean, friendly, helpful

Ja
Review №12

Easiest battery exchange Ive ever had

Ed
Review №13

Original Post, March 2020:I bought online and picked up there. I could have saved the time and just went there, then bought what I had researched.The staff, while friendly, seemed to be lacking their morning coffee, as they were moving sluggishly. Luckily, I have taken my grandchildren to other Parts Houses to learn, so, they are learning the differences between capable of verses earnestly desiring business.I guess the Ex-Store Manager in me is showing: I enjoy brisk, engaging transactions, followed up with a Hope it works out well, sir. or some such positive encouragement to return to the business...

Sc
Review №14

An auto parts store that knows auto parts unlike Auto zone.

Be
Review №15

There was an issue this past day with my order that seems to have been resolved by mgr matt, glen, duke, and Dan. The battery seems to work fine so far.

Ke
Review №16

The men in there were professional they helped me with what I needed. Its was a one stop shop

Ro
Review №17

The very best Auto parts in the USA

As
Review №18

Had a good buying experience at this location, Glenn was super helpful and went above and beyond to help me get what I needed. Keep up the good work!

Je
Review №19

Ordered part showing available on line at 8am. Drove 40 minutes to pick it IP, only to find out they didnt really have the part in stock. One assistant said he worked the online orders that morning and they didnt have on hand, so he ordered for me to come back again the next day. 3 issues, why did I not get an email in the 5 hours between order and my arrival? Why did I not get a phone call in the five hours? Why didnt this NAPA store ship to me?

Ca
Review №20

Had everything I needed and was happy to serve, kinda like a lot of the old time stores used to be. Napa on 27 still is

Ma
Review №21

Good store. Friendly, helpful and knowledgeable staff. Great selection. As with all NAPA stores, somewhat pricey, but quality parts in stock.

Ph
Review №22

They thought outside of the box to fix my truck problem worked like a champ better than the dealership any day of the week

Ge
Review №23

Very help and gave advice help me to solve my problem.

Be
Review №24

Great service. Always like napa.

Jo
Review №25

I buy tons of parts from these guys, They are pretty amazing to say the least. Matt the sales guy is one of a kind, Mike the store Manager is always willing to help and the delivery people are always willing to take returns and help out!! 5 stars!

Ja
Review №26

We would be without a vehicle without this place. That said, they dont do everything. They just have most parts.

Ea
Review №27

Employees are very helpful, all most always have the parts I need.

Jo
Review №28

My go-to auto parts store. Always friendly knowledgeable staff. From an o-ring to large items you get the same great service.

Ch
Review №29

Best place in town for Auto parts especially if you need people behind the counter that know what theyre talking about very experienced and knowledgeable

Da
Review №30

Staff was very helpful on a difficult issue. I will be coming back. The store was very clean and very well organized. Happy customer! 😊

Da
Review №31

May not always have what you need but their knowledge is a 10

Do
Review №32

Counter person friendly, knowledgeable, knew exactly the part I needed before he looked on the computer. Made suggestions on substitute part due to part on back order. Highly recommend the store and employee.

ch
Review №33

My favorite auto parts store. Great employees. Good prices. Nice sales.

Au
Review №34

If you need any kind of parts for a decent price then this is a great place to go. Ive been getting parts for my civic to help keep it running.

bo
Review №35

The Publix of Auto parts, great staff

Wi
Review №36

Helpful and quick service. Had parts already in stock

Ja
Review №37

Nicest Napas place I ever been to guys were great st cloud Napa needs to come and. Take some pointers on how to treat customers

Jo
Review №38

The right part. Good price.

Gr
Review №39

Always have the parts I need and always have Great service experience. Everyone in this store is very knowledgeable.

No
Review №40

Very helpful staff. Got what I needed.

Da
Review №41

Prices are too high and one of the workers have problem I prefer to order my parts on line.

Za
Review №42

More knowledge in one of these noggins than all the surrounding auto parts stores in the area together.

Le
Review №43

Very helpful. They can find parts no other parts stores have.

Ro
Review №44

Professional help as always. Decent prices.

ma
Review №45

I like dealing with people that know what you are talking about and in turn save you money.Thanks

Tr
Review №46

Good help! Its car parts! They had all I needed!!

br
Review №47

The employees at this place know their business. Luis is the assistant manager and an amazing employee.

Ch
Review №48

Great parts house

as
Review №49

Has everything extremely helpful

Gl
Review №50

Man maid! Speed demans.

Gr
Review №51

This good place, well knowledge about there parts

To
Review №52

Very helpful with any questions. ....pertaining to automotive areas

ti
Review №53

No wait

Ga
Review №54

These guys are the best parts store in the area

Jo
Review №55

Very helpful and informative staff.

An
Review №56

Awesome customer service and professional advice that I can count on.

De
Review №57

Cant find what i was looking for, had to go to another auto parts place

Mi
Review №58

They pretend like they dont see me

Ke
Review №59

Needed Lucas oil stabilizer and after about 10 minutes of not finding it on the shelf I finally got someones attention who helped me.

Pa
Review №60

They usually have everything my husband needs, as far as auto supplies go.

St
Review №61

Auto parts good place nice people

El
Review №62

Grate had to get a hyd hose made asap

Jo
Review №63

Great service and people were helpful

Da
Review №64

Always have what I need.

Ha
Review №65

Truck parts needed....got them here 👌👍

Ri
Review №66

Ordered parts 3 days ago went pick up forgot to order them totally rude about it worst customer service gets F

Br
Review №67

Good job 👍

Pa
Review №68

Very helpful people.

Lu
Review №69

Wonderful people very helpful

He
Review №70

Had everything I needed for my generator for the motor home

Ro
Review №71

Friendly employees. Every auto part you will ever need.

RV
Review №72

Steve is a great help here

Co
Review №73

Very helpful employees

De
Review №74

Always eager to assist

Te
Review №75

Very helpful staff

K.
Review №76

Helpful staff

aa
Review №77

Great parts place

Sh
Review №78

Nice staff

St
Review №79

Good work, reliable mechanics

DE
Review №80

On point

Th
Review №81

Great

To
Review №82

Good service

Wi
Review №83

Fast friendly staff

Su
Review №84

Friendly and quick!

Sh
Review №85

Didnt find the part we needed

Am
Review №86

Great people!

Da
Review №87

Good service

An
Review №88

Friendly service

Iv
Review №89

Nice quickly

Jo
Review №90

Great service

To
Review №91

Not really helpful

Te
Review №92

Have some of every tool

J
Review №93

Great service

Sh
Review №94

Ok

D7
Review №95

Got what you need

Br
Review №96

Asked for help no help

Cl
Review №97

Great

Cl
Review №98

Wide selection

Je
Review №99

Expensive

Pa
Review №100

Their jam up

Information
23 Photos
100 Comments
4.4 Rating
  • Address:910 NW 10th St, Ocala, FL 34475, United States
  • Site:https://napaonline.com/en/fl/ocala/store/26993?cid=pl_yext_jobber_PartsProfessionalInc_26993
  • Phone:+1 352-622-8185
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations