Great service. Great selection of parts. Could not have done my restoration without them
After always ordering parts on line, I decided to take a drive to their warehouse in Ocala. It was 60 miles away and was worth the trip.Salesperson Justin Beachem was very helpful. He got several speedometer cables out and match the one I needed for my 1954 Ford F100. I recommend taking a trip to their warehouse. Their customer service was very professional an helpful. Will make the drive again. Thanks Justin.
The best company to get your parts from, knowledgeable staff. Ive been getting stuff for my 66 Mustang through them and never had a single issue they will let you know before you place your order if anything is on back order. Just an amazing company.
The salespeople were friendly and helpful. They had everything that I needed in stock. I will be back soon.
Good selection of parts for my Camaro.
The collection is absolutely amazing. The hosts Jim and Rick were so wonderful to spend time with us telling us the stories of the cars. Thank you very much!
Huge warehouse. Good service.
Checked website and it said NPD was open for in store shopping. Drove 90 min and found doors locked. Sign on door said open but for call in orders for curbside pick up. Called 1-800 # was put on hold but no one came back on. Saw someone inside store but they did not answer phone. Over 2 hours drive time wasted along with the gas.
Very helpfull staff if you deal in classic csr/trucks they got you
Great place. Check out the discount room. Lots of good deals!
Wont know till tomorrow. After i left someone ran my card for 185.55. I paid cash for my purchase 351.35. The guys that ran my card already went home and no one could figure out what was bought.
They always have the parts I need. Many times, no other autoparts store in town will have parts for my 1969 Mustang. An absolute blessing to be able to buy from them at the counter. Great, knowledgeable, and prompt service and an INCREDIBLE collection of classics. I recommend National Parts Depot to all my friends who own classic cars.
In warehouse pickup was great. We had to get a front grille that would have been shipped via freight. Being able to pick-up saved is a lot of money. They were out of a couple items at this location so they will ship to home from another branch for free! Great experience!
A circus of people not communicating with each other. They gladly took my money but I had to be on top for them to ship my parts. Everyone just blame someone else. I still don’t have my parts.
It is always a pleasure to drive up to Ocala and pick up our classic car parts. Always met with friendly amiable staff who go over and above to ensure customer satisfaction. I enjoy the incredible service Dorene provides and definitely recommend her. She is very knowledgeable and professional at her job!Sincerely,Orlando Figueroa
Very knowledgeable and helpful counter help. Great prices too.
Great place had what I wanted
Has parts for My Chevelle
Nothing for a K5 Blazer but great service
Great service has smokey and the bandit
Excellent customer service
Swapped out a bad quarter panel no hassles
Good experience on Sunday
Staff was helpful and got me what I needed. Prices are reasonable. Surfing their catalog now.
Buy parts for our 66 chevelle there
Got alot of 1969 mach1 parts from NPD. Massive warehouse of parts.
Always a good experience! If your looking for Mustang or Chevy truck parts it a good place to stop. Good parts and fair prices. The don’t have a big showroom but they do have a clearance room and always have a few nice cars on display.
A hidden treasure,,,,,,never knew this place was near me! Seems like if you need an older part, they would have it. Nice people, they allowed me to get a quick look at the beautiful car collection.Thanks again,Joe ZednickOcala, FL
Need parts for holders this is the place
Awesome service & prices
These guys are great!
Just called to ask where l where I could find The magazines for national parts Depot as I am over an hour away it’s not come out to the location to get any and thankfully these people are amazing and when ahead and took my address promptly did not ask any questions or any payment just took my information and they’re sending me a magazine as soon as possible just want to say thank you so much because I’ve been trying to find one of these for months now
Have used them on multiple occasions. Unfortunately the last experience was dreadful. I purchased front window gasket for my classic truck. Notwithstanding the detailed part description, the part was mislabeled and not as advertised. This was discovered during the glass and gasket install. Upon calling NPD I was told I was out of luck and best thing they could do was send me the same incorrect gasket. To add further insult to injury the gasket was professionally installed and leaks. So much for quality parts and customer service. With multiple classic trucks I have no choice but to consider alternatives. Very disappointing.
You need it, they got it....
Love this place! I keep a catalog handy for when Im in the area to get parts for my 71 chevelle.
Great place, always has the parts that I am looking for.
It was excellent
Fantastic Place very nice people and seem to have all the parts you need always willing and trying to help you
We are regular customers here and always have a welcome smile and excellent customer service. We have never had a problem that could not be resolved with parts and accessories. A+++ Business.
Had the parts I needed to do the job right.
Everytime I go over there they have what Im looking3 for and the people behind the counter are knowledgeable and courteous
We will glad when youre open completely.
Just return some unused parts very helpful staff
I dont know what discriminatory practices are going on here but I called to see if they could stay open a minute after they close to make a return and the gentleman asked for my phone number and then told me no. I think there was a better way he could’ve told me besides asking my phone number and wasting more of my time after I already waited on hold for about 20 minutes. Spend your money elsewhere. Most of the parts here are are stock and very inferior so you’re better off at Summit anyway with way better customer service and knowledgeable staff.
Great parts, great service, great prices, A++ company
I build and restore cars for a living, so I deal with the aftermarket daily. I can tell you that these guys are not the best. I ordered a bronco seat cover set. Says it takes 1-8 weeks for delivery...9 weeks before I received it. I could have had my upholster make me one in that time frame. I finally received it and low and behold one of the retainers is sewn on backwards...had to take it to my upholsterer and have it taken off and sewn on the right way.Next order...I ordered an ABS headliner for an 80-86 bronco. What I received was a side panel for a 66-76 bronco. Called them and explained the situation. The guy says, ok, all your info isnt current, give me your credit card number.. Later I checked my bank account, yep they billed me for another one without actually saying they were going to. A week later I get my new headliner and guess what...ITS FOR A 78-79, NOT AN 80-86!!! Absolutely ridiculous... UPDATE. National parts depot contacted me and has done their best to make this situation right. I appreciate that and am bumping them up a star.
They are very thorough making sure you get the parts you need good prices
None of the hundreds of dollars worth of parts 8 have bought have been quality or fit. The worst of which was a interior screw kit for my car. The screws were all too long doing 10 thousand dollars worth of paint damage and body repair. Spend your money elsewhere.
Helpful people along of classic car parts
This place is phenomenal. If its a main stream collector car this place has the parts for it. Give them a try. Ive been going there for 18 years.
Loved it, nice atmosphere, clean, great service by knowledgable staff.
Honestly, we were there yesterday, my husband bought a lot from them over the years, and still buying.Yesterday, was the first time we decided to go personally, the building is huge, but the people that are there needs to be trained more, to be friendly will add to their business, the guy that we dealt with, seemed like dont want to do the extra mile, no greetings and no thank you either, he asked my husband if he was just looking and not buying, it took more than an hour to get things together, I was watching him and looking at my watch how long it took for him to get back on the floor, there was a time that he was doodling his pen on paper, the lack of pleasant treatment always not a good thing, lacking good customer service. We spend a nice good amount yesterday, that should at least get a thank you, but I did not hear it!
NPD has excellent service and products. More over they give discount for military service
Drove all the way from North Carolina and arrived at 5:26pm. Apparently they close at 5pm. The lady was really nice and told us to call to see what we needed. We explained to her that due to several accidents on our way we were slightly delayed but we needed some parts from them. She told us to hold on and she would see what they could do. Then she put us on the phone with a man named JC who informed us that we could not get parts and kept interrupting my husband while he was trying to explain what was going on. He told him he was to busy answering calls to help and that he would not go into the warehouse to pull parts because he was too busy answering the calls for the whole nation to help. He also informed us there were only two of them as we were looking in the front door where you could see three people. My husband asked if he could buy the parts on the phone with a credit card and then have them just push the parts out of the door and that could not happen either. This trip made to buy from them was a waste of time. And then JC was very rude to top it off.
Weve been doing business with NPD for twenty years and have always received good service and quality products.
Good
Great Place Great Customer Service Great Prices 👍
Wow, wonderful staff and Rick gave our Car Club a great tour.
Great service either over the counter or by mail order.I live in the U.K.Really friendly helpful staff, and the car collection is truly amazing.The parts are good quality and fit right
Great group of guys that worked 3 hours finding me the parts I needed
Great place have everything you need for your restoration project!!
Great place. Everyone was very helpful.
Very helpful they took the time to find the right part.
Everything in the catalog is right there in the warehouse. Staff is helpful.
Great place. Lot of awesome cars. Definitely time well spent. Great staff.
I have ordered twice now from them and had my order on my doorstep within two days. I have used other companies and had half my shipments put on back order keep I up the good work!
Great value. Great service. Rick Schmidt,owner, the best!
Gave me a radiator with a hole in it. Assumed it was just a small nick in the fins but discovered it was a hole upon installation of course. Told me there wasn’t any damages to the box so there’s nothing they could do. So I should hav put a couple scratches and holes in the box? Paid for someone else’s mistake. Thanks npd.
They had a part that no ONE else had,the guy Andrew was super helpful and great service!! Need to update the parts catalog though.THANKS N.P.D !!!🏎🏎🏁
Visited the private museum with my car club. Great cars and great tour.
Always a pleasure dealing with the knowledgeable staff at N.P.D.....Derrick as always takes great care of us and ensures we have all the correct parts we need to quickly finish our customers projects
Very helpful staff, and they had everything i needed, IN STOCK!!!
Doreen Allas is, simply, the BEST!!! 😁
They should bring there prices down. Over priced parts from china. I understand overhead of that huge building but damn.
Great place to buy parts for your fox body and other models.great staff
Excellent place to get those hard to find parts for restoring your old classic car or truck. Check out the cars they keep in their lobby also.
These guys are so helpful and friendly. Always have what we need for our restorations.
Amazing service. Paul Nerger was incredibly helpful, knowledgable, And fast. Extremely valuable resource for anyone rebuilding an American car.
Rep was nice but needs to pay more attention to detail. Out of Ford truck catalog
Great service
Ordered a system for one of our customers, had problems with pressures and no cooling. Customer support no help, tells us to put more Freon in it and pour water on condenser. Left message no return call. Turned out to be a defective receiver/dryer and super heat adjustment on expansion valve not set right. Seems all they are interested in is selling you parts.
Professionals. Customer friendly. Knowledgeable.
Had a great day at NPD cruise and afterwards went to see an amazing collection of classic cars
Looking for some ford or gm restoration parts. They have a wide variety of what you may need.
Loved doing business with them.
The Parts selection is great. Especially for a 1965 Mustang. Very friendly Staff. Almost all parts I needed were immediatly available. Dont tell anyone about the private collection of cars in the back. I have never before seen such an amazing collection of classic cars. Almost all of them being unrestored and in a perfect condtion. Thanks again for giving me such a great time. I spent almost 4 hours there coming all the way from Germany.
Great place to visit for classic car enthusiasts and all your classic car restoration parts.
Bought parts for brake and steering conversion,salesperson very helpful
Nice place good parts good prices
Good place for Camaro parts. Like dealing with Andrew
Always helpful. These people know their stuff for car parts!
Love it they have everything I need for my Ford Bronco
Positive experience every time. Great service.
Friendly staff, very helpful to find what you need.
Great experience . Friendly employees, even got to meet the owner.
Always have the part you need
Totally worth the visit! I would make the 1.5 hour drive again & again!!
Fast shipping great parts
Amazing place for car parts