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Jenkins Kia of Ocala
2305 SW College Rd, Ocala, FL 34471, United States
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Jenkins Kia of Ocala
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Ri
Review №1

Just bought the truck I was looking for at a Kia dealership. Got it for the price I wanted but what impressed me the most was the service AFTER the sale. There was an issue that I hadnt noticed when I bought it and I brought it to their attention and they fixed it without hesitation. Anyone can sell a vehicle but the service after shows integrity. I would not hesitate to buy another vehicle from this dealer. The 90 day 3k mile warranty they give with their used vehicles also gives peace of mind. Maranda was unusually helpful before and after the sale. Some of the crew not even involved with the sale helped out, great team work. Thanks to Joe and Ryan for taking care of issues after the sale.

Ka
Review №2

The wait was long because of a computer outage, but the staff was very courteous & apologized over and over for the inconvenience. The day after I received phone calls from two different people, once again apologizing.I always receive good treatment at this dealership.

Ch
Review №3

Had such a great experience buy a car. Jay listened to exactly what we wanted and how much we wanted to spend. He showed us exactly what we wanted right in our price range. Not pushy not salesmanish.... Just seemed to genuinely want to help. Oscar in finance got everything done in finance and ended up being less a month and much better rate. Under promise and Over deliver.... Thank you so much guys....

Ca
Review №4

Super awesome experience. Travis, Dustin and Bryan are the best. They guided me through the car purchase process smoothly and constantly kept me at ease. I highly recommend them.

Ni
Review №5

Best car buying experience I could’ve asked for! Kasey Myers went above and beyond to put me in a car I’d be happy with, and she couldn’t have done any better! After traveling around FL to look at other dealerships, she was the only sales rep to be of good help and she really listened to what I was looking for. Peter in financing made the process so easy, and was incredible as well. Highly recommend

Sh
Review №6

Jenkins Kia of Ocala will get all my business from now on. The minute I walked up there to the door I was greeted by lovely Kasey Myers. She was adorable and helped me through the whole process of buying a new car. Everyone I dealt with there was kind, considerate, easy-going, no pressure. I got a great deal for my trade in. Better than I expected. Then I was offered a brand new 2022 black Kia Soul that I immediately fell in love with. Just came off the truck. Still covered in plastic. I cant say enough good about Jenkins Kia and I am not easily pleased with salespeople. So keep up the good work Jenkins Kia.

Re
Review №7

Impeccable service! Callie was knowledgeable, easy to reach and kept me updated. I highly recommend!

Ja
Review №8

Bought a brand new Kia Carnival. Sales team was incredible, communicative and helpful. Heather is a rock star salesperson.Had to have the car towed within a week, and the dealership helped navigate a frustrating situation. Ryan, the GM, was super helpful getting us in a loaner and kept great communication throughout the process. Thanks for all your help Kia.

An
Review №9

This place is amazing! I had the pleasure of dealing with the BEST salesperson Heather.She was helpful, intelligent, and treated me with respect .I will recommend to everyone I know to do business there.Heather sure made what started out as a very stressful day till I arrived there a great experience. .

Ba
Review №10

Very nice expierence. Especially Dustin Johnson in sales and Peter Palys in fiance. They made the whole process swift and easy. Would definitively shop here again.

Je
Review №11

Brianna Britt was my saleswoman and she was amazing. Recommend her to anyone that is looking to a purchase a car here!

Jo
Review №12

The folks at Jenkins Kia are all Top Shelf!! Our 2022 Carnival is an exceptional vehicle. I never expected to enjoy a van, but I cant say enough great things about Jenkins Kia or the vehicle. From the purchase to the first service has been great. Thank you Jenkins Kia!!

Am
Review №13

I have never been ripped off so bad in my life. Would NEVER recommend to anyone. The KIA company should be ashamed.

Ky
Review №14

Made an 8:30 appointment for a recall which was told it’s not a recall after receiving a letter in the mail that my lights were on for recall purposes. Get to Kia wait 2 hours for them to run just a diagnostic test get charged 90 for that and then they try asking me if I want to pay 500 for a wheel sensor. Could have run diagnostics at an auto parts store for free and it would have took 10 mins. No one even walked out to talk over the two hour period. Will not be coming back to this place.

Ma
Review №15

Chris, Heather, Peter and Amanda were of incredible service to me. They made the purchasing process painless and fun. I even got a free t-shirt!!! Thanks Kia Motors many blessings

El
Review №16

We are so glad we drove a half hour longer to get our work done. Just great service and friendly people. Thanks Jenkins Kia!!!

Mi
Review №17

Excellent service. Comfortable customer lounge.Thanks to Callie for everything!

Ty
Review №18

I went in today to purchase a used 2020 Kia Rio and I spoke with a sales rep named Taylor. Taylor was very thorough and made sure to explain everything that was going on very clearly. This was my first car purchase and he made sure that I knew what I was getting in to and listened to any questions/concerns that I had.Pete (finance/building manager) was also extremely helpful when explaining the financial side of buying the car. He made sure to go over all the documents with me to ensure that I knew what was going on and what I would be purchasing.Both employees were very friendly and professional and I am happy that I was able to purchase a car from Jenkins Kia of Ocala. I would definitely recommend this location to other people. Thank you guys again for making this a good experience for me. I appreciate it.

Ju
Review №19

Got a fantastic deal on an MKZ hybrid reserve with low mileage! The car is loaded, clean & came with a ton of warranties in place from the manufacturer & on the run-flat wheels!!! Couldnt be happier, thanks guys! Shout out to Ryan, Pete & Tim!

Ja
Review №20

We had an appointment to see the car of our dreams and apparently the night of, after our appointment was made, the car was sold out from underneath us.Very unhappy.Offered us an older car with more mileage for the same price as compromise.

Th
Review №21

No haggling, no pressure. I arrived with a specific used Kia Soul in mind. I was asked if I wanted to consider a new one. When I declined due to it being out of my confortable price range there was no additional pressure. Staff was friendly, my car is great. Overall very satisfied so far.

Sa
Review №22

Great place bought a 2021 Kia from Jenkins of Ocala . And I love this place . Great place, great product. Everyone that works here is amazing. My air went out on 2021 Kia soul recently and they fixed it. Thank you Kia great service.

De
Review №23

Heather was wonderful to work with!!!!! She not only listened to us but remembered the conversation from one day to the next ... including little, obscure things my young granddaughter interjected. We were thrilled to work with her and very glad she was the sales rep we met when we first got to the dealership.

Ka
Review №24

We just returned from purchasing a new vehicle from Fabio at Jenkins Kia of Ocala. What a great buying experience! Fabio was full of knowledge about the vehicle we purchased! He was very helpful in making our decision. We are thrilled with the service and professionalism Fabio showed us! If you are looking for a great car buying experience be sure to ask for Fabio!Robert and Karen

po
Review №25

Excellent service and facilities, Service Advisor Josuha M. kept me informed while service was being performed. This is my second visit for service and at this point could not ask for better service and SA.

Da
Review №26

Clearly customer service oriented, Jenkins Kia makes the customer feel special because of its’ great people. The service department is courteous and professional and everyone in the place really focus on being nice and attentive. Mike Ferrari brought us a part that was being replaced in our van, just to show us what had failed. That is the type of honest, transparent work ethic, that will keep bringing us back. Thank you.

An
Review №27

Really REALLY grateful for the service department. They were closing early today due to the holiday but was able to squeeze us in to fix our trunk latch issue.We’re from out of state and were planning to head home tomorrow when we discovered our trunk wouldn’t close.1 frantic call later and they squeezed us in at the close of the day. They were all super nice about it too!Would definitely come back if we lived in the area!

Ka
Review №28

26 years only with an 8% interest rate on a 2020 Kia. Had down payment money all they did was run credit and I was approved. Took my 2012 Nissan out my hands, wasn’t worth much but they game me a pretty good value for it. Process did not take all day & I will forever love my car. They did great at giving me what I was looking for. Employees could be more friendly I was 25 at the time and going in for oil changes and things has been a little unwelcoming. In the end they have great personalities not sure why..

He
Review №29

These persons @ Jenkins are professionals! I love the kindness and good manners used by all of them!! Keep up the good work folks!! Stay safe and healthy!

De
Review №30

I was amazed at how wonderful the service was! I live in Bushnell, and I’m definitely gonna drive all the way to Ocala for all of my service needs!Thank you, Jenkins Kia of Ocala!!! You are awesome!

Pe
Review №31

Great experience while purchasing our optima. Bilal and team did a great job. The process was painless. Thanks to the Jenkins team!

bi
Review №32

We believe the service and everyone we met were outstanding, and all were very friendly! The entire transaction was enjoyable. We got the exact vehicle we wanted. We are very happy with our purchase and the way we were treated by all. Monish and Sean are great salesman. The managers were also great, very helpful. One thing we really liked, we never felt pushed!Thanks to the whole Jenkins’ team. Excellent car buying experience!

Ca
Review №33

Had a bad experience. Spoke with a manager and confirmed a price. Then when I got down there they gave a price nearly 2K above what was confirmed on the phone. After insisting they honor the price confirmed, they finally came down within 400 but refused the last bit. At the end I walked out with a bad taste in my mouth. To add insult to injury, the sales rep never gave my license back so now I have to wait for shipping or drive back for it. Id avoid if I were you.Edit: after their customer service/satisfaction branch reached out (evidenced below) they repeated all the same lines I was given at the dealership why they couldnt honor the confirmed price. The next day the customer service manger called back again and finally agreed to honor it, but it was a little too late for me at that point. I purchased elsewhere. Im tempted to give them a second star since they eventually offered to honor the agreed price, but I shouldnt have had to waste that much time, effort, and talk to so many people for them to just do what they said they would.

Ne
Review №34

Attitude reflects LeadershipMy wife and I were traveling across country and back in our 2020 Kia Sorento. We had a Service Collision Warning system light on and it was disabling the side mirror warning and sensors on vehicle my wife and I Use Often as features on this vehicle. We total drove 2,600 miles in less than a week.I dropped my wifes Sorento off and spoke to the check in advisor who was thorough and very helpful. Then got signed in with Service Advisor Gage Ball. It needed a software update. We had to get back on the road and with little notice I had our vehicle back within maybe 2 hours.Thank you to the Owner, the General Manager, The Service Manager, thank you Especially Gage and whomever the Automotive Technician was that serviced the vehicle.

Ch
Review №35

Let me start off by saying the people working there in general were very nice and professional. BUT...I was looking into trading in my 2020 Dodge Journey for something bigger. We found out real quick after a trip up north with the current one it was too small for a family of 5. So we spoke to someone over the phone with Jenkins Kia and he got all my information over the phone, spoke to a manager and told us that he could get us into what we were looking at. My husband asked him 3x that he was sure he could get us into what we wanted and the man on the phone stated yes. I even asked, I told him Im not coming all the way out there if I cannot get into anything. He stated that it was a done deal and I was good! So we traveled all the way to Ocala (almost an hour) thinking we were just going to finish all the paperwork and get our vehicle! Well lets just say it never happened. After speaking and working with someone else they stated that they could do a trade for the one I have to the one I want and wanted $10,0000 down! Yes, that is correct $10,000 DOWN! Are you kidding me! Like I would have that kind of cash! Mind you I was trading for a USED 2020 Armada! It had more miles than the one I have and was AS IS with a limited warranty! I will not be stepping foot back into that dealership again! I do not like being lied to! They can keep their vehicles and I will just keep the one I have and make accommodations to the one I have to make traveling more comfortable.

An
Review №36

Jenkins Kia of Ocala is always great to me even when Im just waiting for an oil change. If they see me wandering around they will always come over and strike up a conversation and make sure all my needs and concerns are taken care of. Would love to meet Mr. Jenkins someday when Im in there getting my car cared for.

Gi
Review №37

I recently purchased a 2020 Kia Rio from Jenkins Kia of Ocala. I was blessed to have Dustin Johnson as my Sales Consultant. Dustin was very polite, professional and helpful. I was impressed with the entire car buying experience. Thank You All.Sincerely Ms. Gloria

Re
Review №38

My car service experience was very delightful. The service people were very efficient.Callie was welcoming and put me at ease from the very start. She explained everything to me and I had a very nice experience for my first visit.

An
Review №39

From sales receptionist(Dale) to my salesman(Travis) to the finance manager(Timothy) to the dealership manager, I was taken care of and made comfortable throughout the entire process. I have and will recommend Jenkins Kia of Ocala. My 2021 Sportage drives like a dream...

Me
Review №40

Be warned, this particular location does NOT negotiate prices and are very unreasonable. They were selling the car for $12,900. It was not worth that based on the condition and the car report. The value on KBB and Edmunds True Value put it at a little over $9,000, and that wasnt factoring the condition because I had not yet seen the car and the car report before searching the value. I offered $13,000 out the door, they said no, even after I pointed out it had rust and had been in an accident. Im serious. The salesman clearly didnt want to persuade me why I should buy it at their price with the added $2,500 in fees, so $15,400 was what they wanted, or even offer a counter offer. Decided to go to Wesley Chapel Kia. Got the same car, year, make, and model, almost the same mileage, with no rust, no sun damage, and had not been in an accident as the one at Jenkins Kia had, for the price I was asking for. They happily negotiated with me, and sold me a car. I will not be going to Jenkins Kia again. I would highly recommend the longer drive and go to Wesley Chapel Kia instead.

Ch
Review №41

Best place to go ! So happy with my experience ☺.

Ha
Review №42

Dustin in sales and Peter in finance were great to my wife and I over a year ago.Dustin called me to touch base with me last Friday.We agreed to meet at Jenkins Kia at ten am the next day in Saturday.He told me there were new incentives to buy a newer vehicle.Im in love with the Kia Soul.We settled on my favorite color rust orange.Kias Mars Orange to me is close to it but actually to my wife and I mars range is the best.After some haggling and figuring we got the payments affordable to us.

Ka
Review №43

Fabio and Joe definitely went above and beyond expectations to help my daughter purchase the Kia Soul she had her heart set on - but - didnt think she could afford. They will forever be my HEROES !!! Many thanks guys - your efforts were greatly appreciated !

Al
Review №44

Kasey was our saleswomen and she was amazing,bought a new car yesterday with her an she did an answered everything we asked. Alysa Goodwin

Br
Review №45

Great buying experience with no pressure. Our salesperson Bilal was extremely friendly and knew our Niro Hybrid very well with every question answered. Pleasant buying experience....Business manager John Szylin was great to work with as well.Jenkins Kia did a great job at a fair price. Do yourself a favor and be sure to check them out. BTW....car is wonderful!

Ma
Review №46

Great service & selection at a clean & modern facility. Highly recommend!

lu
Review №47

Fabio best guy ever, update just bough my second vehicle thanks to Fabio Neal. I return to kia Ocala just because of the amazing service Fabio Neal provided To my wife and myself and bought this nice K5 gt or the new optima.

Na
Review №48

From drop off to done, everyone was pleasant and friendly. Work on car was perfect.Thank you

Br
Review №49

LOVE my new ride, thanks Jenkins Kia!

Ca
Review №50

The car salesman insulted me. I was paying cash and he asked me if I borrowed the money. Then when I said that I dont do credit, I prefer to pay cash. He then insults me again by saying dont you want to be a homeowner someday. One, I am a homeowner of multiple properties and also capable of working and saving my own money. I feel this salesman made the assumptions based on the color of my skin. These insults were made in less than ten minutes of being there. So, I left. I bought a car cash from AutoMax. They were excellent. The car salesmans name was Pete. Avoid him!!!! I did call and talked to Petes manager Juan who was very professional and understanding.

Ty
Review №51

I can’t say enough about my experience at Jenkins Kia in Ocala, FL. I was welcomed and treated very well. Fabio and Tim and was absolutely amazing! They treated me like family. We had great conversations and learning lessons. They answered my questions openly and honestly, took the time with me to not only teach me how to use the features on my new 2021 Kia K5, but also walked through each line of my sale to help me save a couple bucks. I have exactly what I wanted and could not have asked for a better experience.Thank You Jenkins Kia!!!

Ma
Review №52

Well my car come out from the jenkins hyundai mecanics Today 4/27/2018.Wiht new Motor, becaus piston #2 have problem.Thanks to land hi is manager, for the battery of my car.

Ch
Review №53

Heather the salesperson was very informative and patient. Would suggest anyone looking to purchase a car ask for Heather Loyd!

Me
Review №54

So completely satisfied with my purchase. Thank you to Brian Snook and the rest of the team to get me where I needed to be.

Ja
Review №55

We had a great experience purchasing our new KIA Optima!! This is by far the best car buying experience weve ever had. Guy, Danny and Tim were so friendly and everything was really comfortable and easy. We love our new car. I would highly recommend Jenkins Kia of Ocala!

Na
Review №56

Everyone there was excellent, and that makes me very happy since I intend to keep this car for a long time. I will certainly continue to have it serviced at Jenkins Kia.

Je
Review №57

Outstanding Customer Service! The entire staff at Jenkins Kia of Ocala was extremely friendly, attentive and accommodating throughout my experience. They got me into a beautiful car at a price that worked for me. Dont hesitate to check them out for your next new or used vehicle. You wont regret it! Also, excellent service department.

Ca
Review №58

The buying experience at Jenkins Kia of Ocala was well beyond the best of our expectations, from the moment of initial introductions with our sales representative Mo. Although he explained he was new to sales he greeted us warmly and courteously and his assistance in our search for the right car for Charlene Eppler was stellar. From the moment we met Mo he extended his friendliness and respect and we couldnt have had a more pleasurable experience. Likewise Bill our sales manager exceeded all of our expectations in assisting Mo to make an extremely fair and affordable deal on the new 2021 Kia Soul that Charlene ultimately selected. Jerry in the finance department went beyond the norm in structuring Charlenes financing needs to make her purchase fit well within her budget and in arranging a structured a more than fair payments arrangement. Our team at Jenkins Kia enormously exceeded all of our expectations and we couldnt be happier with the help we received in Charlenes new Kia purchaseIts too bad the rating only goes to five stars for our salesman our sales manager and our finance manager all deserve a 10 of 10!Thank you all at Jenkins Kia of Ocala for the professionalism and courteous manager for a truly enjoyable buying experienceWe have told all of our friends about Jenkins Kia of Ocala and highly recommend our team by name to everyone!

Na
Review №59

It was my first time to Jenkins Kia of Ocala and Pete the service advisor treated me like I was family. I also was impressed that the service managerintroduced himself to me Great Job !!!!

Ga
Review №60

Most recent visit update, was good experience. Made an apt, was fixed in timely manner not overly priced. Thanks.old visit belowShort story: I was charged $100 diagnosis fee after waiting an hour to get my car out of limp mode. The receipt says fixed but it was not. I immediately went back and they said it would require $1100 to get it out of limp mode.I immediately went to a small family owned shop who was able to clear the code in 10 minutes for free. They also offered the same repairs for cheaper when i get the money.I went to Kia because I saw over 300 good reviews but my first experience there was not at all pleasant and i felt like they were trying to get as much money from me as possible. One of them even offered to buy my car so I could but a new one while I was sitting in the waiting room.On the up side, they were all friendly otherwise and took my car in to look at fairly quickly. Have food and beverages in waiting room. Clean friendly atmosphere.

St
Review №61

This was the best experiences purchasing a car we have ever had. We got the deal we wanted, no time was wasted haggling and the process was quicker than our past dealings purchasing a car, in and out the door in less than 2 hours. The sales staff and management were pleasant and courteous and treated us with respect and not just another sale. We definitely recommend them for anyone looking for a great deal!

Ca
Review №62

Ive waited a few weeks after my purchase to express my opinions. I was pretty certain which vehicle I wanted when I got there. I had already worked with their finance dept. for preapproval, and my salesman, Dustin, showed me a few alternative vehicles. I did end up purchasing my original choice, and on the test drive Dustin described everything about the vehicle, especially how safe the Sorrento is which is a big concern for me. We discussed warranties and service. While paperwork was being prepared, Dustin introduced my to the service department, cashiers..and finally finance. I know Ill feel comfortable and confident returning for my maintenance appointments. Financing was explained thoroughly..and as I mentioned...after a few weeks I am very happy I chose to buy from Jenkins Kia of Ocala and will definitely promote them to friends.

Sa
Review №63

Very informative and helpful.

Pa
Review №64

There was my first time for me to buy it Jenkins I bought a 2018 Kia I like it a lot my two nieces had several cars and they are happy with it and so am I

Ha
Review №65

There website has the prices locked. So when you put your info in and they give you a call and still cant even give you a price of the vehicle. All he said is that he is above msrp. Jenkins is a hard dealership to work with.

Ra
Review №66

Our salesperson Fernando was very friendly and knowledgeable. He was never pushy and he did his best to get us a great deal.The rest of the staff that we dealt with made us feel comfortable in completing the process.

La
Review №67

I was happy with the service that I received from the people at Kia I got a k 5 and I am n love with it

Ka
Review №68

Fernando, Guy, and Travis were FANTASTIC. They made this process extremely easy and fun to get our new Seltos.

Jo
Review №69

Its a Great place Everybody is very nice and experienced and its a nice place to buy a car Thanks to Jenkins KIA

h
Review №70

Oscar Martinez from Jenkins Kia, made me change the bitter experience of bad service and bad salesmen. I was there from early in the morning and having our Kia in indefinite service that horrible afternoon without a vehicle and without solutions, it was devastating. Martinez is this unique kind person who with his support offered several alternatives, thanks to his knowledge we resolved to save thousands of $$$ on car rentals for perhaps more than 5 months. He managed to get us a bigger and more comfortable unit, new with zero suddenly and zero miles, from 2020 !!! Thank you Martinez, for all your support and help !! Blessings.

Ke
Review №71

We are more than pleased with our experience at Jenkins Kia of Ocala. We dealt mostly with the salesman, Fabio Neal, and he was more than helpful in our decision to purchase our Sportage. He thoroughly explained all the features of the car and told us to either call him or stop in any time if we have any more questions.

Li
Review №72

Purchased a 2021 vehicle and they sold me on the service warranty at over $3000. Needed my tire fixed and called today ( Saturday morning) they said sure. We can do it Tuesday. Really ?? That’s your service. Meanwhile I’m at Ford of the villages who got me right in and fixing my tire. I’ll send Kia a copy of the bill. What a joke

Sh
Review №73

I had a great experience with Matt and Pete. Both were friendly and not pushy like your typical sales persons. I came in told them what I wanted and got what I wanted. They did put a more realistic view on my purchase with the negative equity I carried over from my previous vehicle(bucket on wheels). They told me what would happen and what just wasnt going to happen. Glad I made the choice to make my second purchase with Jenkins Kia of Ocala.

Je
Review №74

Very happy with the purchase of our 2021 Kia Telluride Nightfall Edition. Mackenzie was awesome to work with. Go see him.

Ju
Review №75

Great experience all around, customer service over the phone (Amy), no pushy sale guy following you around (Cedric), even the finance guy was easy and on his game (Pete)! If you are looking for a car I highly recommend checking Jenkins Kia of Ocala out, you won’t be disappointed! Huge thank you to Cedric for bending over backwards to get us in the car we wanted, this guy doesn’t stop working (and is literally THE most chill/nicest guy)!

Ch
Review №76

Snookie and the crew, at Jenkins Kia are hands down amazing!! They got us the best possible price for our trade in, kept us within our budget, and listened to the features we weren’t willing to be without. Found the perfect car, at the perfect price. My wife and I have been haggled and lied to (being 2 woman) at many other dealerships, but not here. They didn’t pressure us Into signing anything we weren’t comfortable with, and the finance guy we dealt with Tim, was funny, personable, and took his time to answer questions. Hands down, best car buying experience we have ever had in central Florida!! If this review helped you make a decision, feel free to ask for snookie and tell him Cheyana & Tammy sent ya.

Ch
Review №77

My experience with Jenkins Kia was amazing, I will highly recommend them to anyone looking for a new vehicle. Travis was great, he made buying a car enjoyable. I love my new Kia Soul.

ml
Review №78

Friendly customer service—thorough and attentive dealings, but not aggressive. My salesman—Jaevon was super! He and the entire dealership were respectful and cooperative of my COVID precautions.

tr
Review №79

This experience at Jenkins Kia of Ocala was a 5 star experience! Salesman Jay Johnson and were not related! Hes fantastic doesnt pressure you! Very caring and understanding to your wants, likes and dont likes! Jay catered to all of them and supplied my need! Thanks, to Jay and the management and finance department! Im riding in a brand new 2020 Kia Rio off the showroom floor! If, your in the market to purchase a new or used vehicle go to Jenkins Kia of Ocala! Ask, for Jay Johnson and get an 5 star experience when purchasing a vehicle. The wonderful thing I was out of there in record time! Thank you Jay Ill will be back!

Be
Review №80

I was very pleased with the friendly and professional service. The waiting area was very clean and comfortable.

Ni
Review №81

This place needs to hire new employees especially replacing David! Disrespectful over the phone asked me why I would drive to his lot for a low model car when I pass many others on the way. Also told me I already had a chip on my shoulder from dealing with car salesmen. Unbelievable disrespect for customers. I would not recommend dealing with this dealership or David.

Ar
Review №82

Good friendly service, Mo did a good job considering I was his first customer. I am happy with the car and the purchase. Will definitely recommend Moe Patel, and Jenkins Kia of Ocala to all my friends and family.

Ro
Review №83

First impressions are important, and my first experience in the service department at Jenkins Kia set the bar high for future visits. If all of my service sessions are as good as this one, Ill be a happy camper!My second trip to the service department was what I expected. The safety procedures established, due to the pandemic, were appropriate and things went smoothly. The car was actually done earlier than promised, which surprised me as I had some additional service performed.

De
Review №84

Until now I would have gladly given this place a 5 star rating.They lied to me about things in order to get me to take the car they wanted to sell me,They lied about my ability to bring parts i had brought for my previous car to them to return.They wouldnt let me cancel a contract after less then 24 hrs. I was the one who signed it and I understand its their job to sell cars but i was in a bad place when i signed that contract and they knew it. Good customer service is not a law but it will get you more return customers. 😔

Aa
Review №85

I had an excellent experience from salesman Jae to service manager and finance manager. Came in and was greeted immediately and service manager even introduced himself before we even got to negotiating. After the first five minutes of feeling tense Jae assured me I would have a good buying experience and he would take care of me as he noticed I was a bit nervous. I would come back again to purchase another vehicle and recommend Jenkins Ocala to anyone looking for fair and relaxed buying experience. Hopefully everyone experiences what I have. Thanks again!

Zb
Review №86

For months I have changed the oil in this place and made repairs here, I was always very happy. Last weekend I changed not the oil but the car, thanks to a lot of help from the Sales & Finnace Department peoples. Thank You Travis & Peter.

Sh
Review №87

Best car buying experience ever. Bill and his staff were very pleasant and polite. After car shopping for months Cedric (the salesmen) made this experience very easy and helpful.

St
Review №88

Well treated and got a very fair deal. Brian was great to work with. Hes a 10!

Rh
Review №89

Very nice workers and always willing to work a problem out .. manager is AWESOME... Balal is a wonderful salesman... 2020 and 2021 Telluride is a great car, roomy and lots of nice safety features

kr
Review №90

My husband and I have bought 2 cars from this dealership and have had excellent service every time. Just bought a 2017 Sorento last week from Danny. He and Joe went out of their way to take care of us, and well be customers for life.

Ed
Review №91

Excellent experience with Fabio N. as my Sales Advisor. He allowed me enough space to test drive the vehicles I was interested in and make a decision I was happy with. Very good customer experience overall.

Br
Review №92

I recently bought a vehicle from Jenkins Mazda and my initial experience with the Jenkins enterprise was phenomenal. HOWEVER, the experience with Jenkins Kia was the worst. The salesman I worked with was just doing his job (which I totally understand) but Mr. manager Joe....rude and condescending. Very disgraceful and disrespectful for the Jenkins family to have someone that interacts with their patrons the was that he interacted with us. Long-story short, Jenkins Kia tried to force my family into purchasing products and services that weren’t needed for the sale of the vehicle. Beware of the sales pitch: “...the small fine print on our website says that we can charge you for tax, tag & title, and “fees”...” Use your best judgement and leave Jenkins Kia.Go see the amazing team at Jenkins Mazda for family-quality service and respect.

Pa
Review №93

Best service experience we have had in some time. The service was completed in a timely fashion and our car looked like new!

Lu
Review №94

Fabio Neal is the best guy ever I bought one kia seltos 2021 and one k5 2021 I went back to this dealership because of the amazing team . Thank you Fabio

Li
Review №95

I had an excellent experience as I was there for regular maintenance and thought I needed a brake job also. As it turned out I was told that I did not need one and it saved me a couple of hundred dollars. They could have easily not told me and put in the brakes and I would never have known that I didnt need them. The honesty and the courteous service keeps me coming. Thank you

Ga
Review №96

Very professional atmosphere. Always get good service there.

Ja
Review №97

Please update your account website to be customer friendly . Being secure is very important, but to not allow a customer who is paying always on time with excellent credit rating to not be able to enter their account because of not remembering username or password when they have the date of birth, VIN Number of the car even the account number and the Social Security number of the buyer is getting to be ridiculous. Ive been waiting for 30 minutes several times but still cannot get through to my account nor can I even chat with anyone! I promise to NEVER BUY another car at this dealership AGAIN!

pa
Review №98

We have bought two new vehicles from here and have always brought them in for the service plan, we have always been greeted with a smile from everyone that works here.Our Salesperson is Fabio hes the one we go to we really like his friendliness and honestly.Thank you KIASincerely;Ted & Pam Taylor

Da
Review №99

Completely stress free. Took me right in, short wait for an oil change, nice waiting area. Very polite folks. Highly recommended.

Da
Review №100

Great experience, great service, great atmosphere to be! Chris did an awesome job and took care of the problem in a good time frame so I could go back to work!! Great job Chris! And everyone at Jenkins Kia! Thanks!

Information
91 Photos
100 Comments
4.7 Rating
  • Address:2305 SW College Rd, Ocala, FL 34471, United States
  • Site:https://jenkinskiaofocala.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 352-414-4553
Categories
  • Auto parts store
  • Kia dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Oil change service
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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